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  1. So, i want to buy the premium subsricption but first of course i test the Emby Theatre on my Xbox One X. And it is working execpt one function. There is no 4k HEVC direct play and of course because of that there is no HDR. I don't know what's wrong but my server Transcoding any 4K HEVC file because : The Video resolution is not supported. But why? Can anyone help me please? I attached my log files. Thanks. LOG1.txt LOG2.txt LOG3.txt LOG4.txt
  2. Okay this is somewhat of two problems together but the initial problem, I've found a viable work around so I don't really care about it as much. First, I use VLC as an external player on my AndroidTV with Emby because the playback on HEVC formatted movies is very inconsistent. I don't know if it's on my end or what (it very well could be) but enabling VLC as an external player makes every video play with the same smoothness. (That's the first "issue". Second, in using the above workaround VLC, regardless of formatting, unless the subtitles are embedded within the video file itself, they are .sub formatted external file or a .srt file labeled properly as "forced", VLC will not see it nor will the subtitles play. In addition, what I believe is happening is Emby is transcoding with the forced subtitles into VLC because although forced allow them to play, it's at the sacrifice of functions like rewind, fast forward and/or any manner of skipping via VLC. With any other video all said features operate correctly. I would love not to have to use VLC and be completely within the app but if not the VLC as the player is perfectly fine and doesn't make that much of difference but with watching movies with alot of subtitles, it does throw off the experience significantly. Thanks for any help you can provide. Emby 4.7.0.17 embyserver.txt
  3. Netfool

    Ignore this thread.

    UPDATE: The results shown here are not reproducible. I'll re-post when I figure out what's going on. Converting a file from .mkv, H264 to .mp4, HEVC results in a file with a black screen and normal audio. I managed to destroy about 100 files this way. My fault for choosing "replace original media" without doing proper QC, but frustrating none the less. Emby Server on MacOS has been quite reliable of late and it lulled me into a sense of overconfidence. This is different from the HEVC conversion problems I encountered running the server on Linux. There the conversion fails but simply makes infinite attempts to convert the file. On MacOS the "conversion" runs to completion and simply results in an unusable file. Interestingly doing the conversion spawns one ffmpeg-transcode job and then several ffmpeg-remux tasks. Logs attached. This is running on a late 2012 27-inch iMac with a 3.4 GHz Core i7 procesor with 32GB of RAM. The OS is Mohave (10.14.6), and the graphics system is an NVidia GeForce GTX 680MX (2GB). Here are the conversion settings for the test case shown in the logs: embyserver.txt ffmpeg-remux-1fc0d893-38cd-4d4c-9cd7-30c5281b765c_1.txt ffmpeg-remux-6bd5e18e-5ff9-4380-9af1-0bd5e07724a4_1.txt ffmpeg-remux-63f63e3e-39ad-4c15-af2b-f5a13911526c_1.txt ffmpeg-transcode-211ed0ff-88d2-4285-ae8a-76464a1c27f2_1.txt
  4. VincentVanGozer

    Older Rokus, Roku software v10.0.0, & HEVC's

    Couldn't find this searching the forums, so apologies if it's already been covered elsewhere.... Beginning in July, noticed some files just failed to play in the emby app on my Roku 2 4210R, cycling on "Retrieving". Server log showed too many errors and giving up on playback, and I could see multiple ffmpeg processes being spawned until the CPU on my emby server maxed out and I had to force an OS restart. What was odd was that these were media files I'd streamed before from my emby server to this specific roku with no problems. Wanted to blame windows updates (emby server is Win10, pulling files from a Synology NAS*), but I noticed my Roku Premiere+ on a different TV was able to play the same streamed files without issue. No problems when using the web player from my laptop, and the emby app in my android phone. Eventually figured out that the problem combination is HEVC coded files streamed to my Roku 2, but only after it updated to v10 of the Roku software (build 4209). Ran the files through MKVToolNix, no change - definitely only this combination seems to hit the issue. It is a 6 year old Roku, so I can't say I'm surprised it's not working, but it appears that Roku broke HEVC support for some older Roku devices with the latest software update. Hope this saves someone else some pain (if this already hasn't been covered elsewhere) [*I tried running emby server on my Synology, but it didn't work well and I had a spare NUC to use as an emby server] embyserver.txt
  5. Hello, i have a big problem with some movies on my library. this happen for some HEVC mkv videos. in most cases, I can see movies correctly, even if it also transcodes,yet without any problems. for other case, with the subtitile, the movie frequently shows the fanart picture, but from dashboard I can see my cpu has no pressure on transcoding and it has already transcoded for a few seconds more. But after few seconds, it suddenly turn to the fanart picture (just like the loading page) and then show that "No compatible streams are currently available". If I turn off the subtitle, the movies transcodes correctly without problem. One point to note is that when there are no subtitles, it can be transcoded without any problem even if transcoding is required. But when it has to transcode with subtitles, the problem occured. By the way, the problem only occured on the emby website which it must transcode on the server, while on windows client it can be played normally and show the subtitles correctly because it transcodes in native. for example, I recorded the screen to show this complicated situation. https://1drv.ms/v/s!AlY_WtrxBUtlgp9BlwI0cdCRPMe8dg?e=a6dZJp the file are all in .mkv+HEVC format and the ass subtitle. if i disable subtitle, the film transcodes and plays correctly. If there isn't enough infomation, please tell me what I should do to provide it for you. what is the cause of this problem? how can i solve? thank you very much!
  6. Hey there, looks like Hardware Acceleration for HEVC is broken in latest Release. Emby switch to Software Transcode, but for this my Synology DS918+ is too slow. From reports in this Forum it looks like only 10bit Files are affected. On older Versions this was working fine. Is that a known Problem? Thanks Brudertac embyserver.txt ffmpeg-transcode-c31d7e5e-fa5f-423f-b63e-cc5843194e9d_1.txt ffmpeg-transcode-c92604cc-0f65-4368-ba5f-d854417a52e6_1.txt
  7. Hello, I have something of a versions question, although I think mine differs a bit from typical. What's the recommended method, or advice, to manage multiple encodings of the same video, and, as a side question, how does Emby handle that? I want to keep an h.265 and h.264 encode of the same thing. Ideally, they'd look like a single video, and the engine would choose, preferentially, h.265 for remote clients, where supported and not explicitly over-ridden by by the client. i.e. take the 3Mbps h.265 preferentially to the 12Mbps h.264, if not manually selected from the client side. There's enough h.265 direct streaming support now amongst my friends/fam hardware that I'm finding it beneficial to keep both an h.265 version around. I've seen for multiple versions, a collection is usually recommended, but I don't really find that to be that great of a solution for this, and I'm hoping there might be some other approach. In particular, expecting/training my users to select the correct version may be a bit much. Thanks!
  8. Syztemlord

    4K HEVC Playback issues

    HI guys, I'm getting issues playing my 4k HEVC content on my 4k Firestick and Fire Cube. On the Firestick I get about a minute in when it starts stuttering and then stops completely. On the Cube I can get a couple of minutes in before it does the same. I've attached the log from the Cube and I sent the app log at about 11:20am today, Emby user is WOZZA.
  9. Hi @@ebr, Android TV stats show that this movie is transcoding due to "Video Bitrate Exceeds Limit" Audio was expected to transcode due to playback through TV/headphones Playback rate set at Auto in ATV app Home Network Quality set to 4k - 120Mbps User Transcoding: Audio and Video Allowed Ethernet connection An ffmpg "Transcoding" log was produced which suggests Video encoding happened when it shouldn't have as the shield is capable of Direct Playback of this video - as proven when Video Trancoding is turned OFF As a test, I set Video transcoding = Not allowed and ATV Playback rate to 100Mbps This time, an ffmpg "Remux" log was produced - for the Audio i presume. Playback still worked fine but ATV Stats still show "Video Bitrate Exceeds Limit" Not sure why - Bug? Attached: 2*Server logs, 2*ffmpg logs, MediaInfo, image of ATV stats for the test playback embyserver-Original Playback.txt ffmpeg-transcode-Original playback.txt embyserver-Test Playback.txt ffmpeg-remux-Test palyback.txt
  10. Hi, I'm trying to play this from Emby 4.4.0.40 Linux to Chromecast ultra using the Android app. When paying it says is transcoding because of the unsupported audio (i'ts ok, Chromecast doesn't support AAC 5.1), my question is, why is Emby transcoding the video too to x264? My server is on a RaspberryPi, so I try to get versions that doesn't need video encoding/conversion, so far I am streaming 4k 5.1 without problems. Is there any configuration to force emby to transcode only the audio whem the problem is audio? I hope that can be achieved with a lot less cpu power than converting video too. Thank you! VideoTitle1080p HEVC CodecHEVC Codec Taghev1 ProfileMain 10 Level120 Resolution1920x800 Aspect Ratio2.40:1 AnamorphicNo InterlacedNo Framerate23.976 Bitrate2,000 kbps Bit Depth10 bit Pixel Formatyuv420p10le Reference Frames1 AudioTitleEnglish AAC 5.1 (Default) LanguageEnglish CodecAAC Codec Tagmp4a ProfileLC Layout5.1 Channels6 ch Bitrate224 kbps Sample Rate48,000 Hz DefaultYes SubtitleTitleEnglish (SRT) LanguageEnglish CodecSRT DefaultNo ForcedNo ExternalYes Containermp4 Path/Movies/aaaa.mp4 Size1983MB
  11. Hello everyone, I installed Emby Server (3.5.3.0) on my DS3617 and installed the app on both iPhone and AndroidTV. When I use my phone or TV to play video files in H.264 format (I am at home, LAN connection, video files are about 5GB), the video will not be transcoded by emby server, drag the playback progress during playback. The article is very sensitive and there is no such thing as a Caton. But when I use the phone or AndroidTV to play the HEVC/H.265 format video file (1.6GB), the file is forced to be transcoded by the emby server. At this time, I drag the playback progress bar to buffer for a while (because The server is transcoding the video file, and my DS3617 CPU usage is almost 100%. When I try to use the Kodi app on AndroidTV to play video files in the HEVC/H.265 format at Emby server, it can be played directly. Can we not transcode when playing video files in HEVC/H.265 format by setting some options? Thank you for your answers.
  12. schogobong

    Replaying HEVC in Emby Theater

    Hi, I have my Emby Server (4.3.0.30) set up on a QNAP TS431P and am accessing it via the Emby WebApp (Chrome). I have noticed that some of my H265 content is acting up and lagging. As far as I can tell this has to do with Chrome not supporting the codec. Playing the file via Edge seems to work better but there is still considerable lag. Playing the file on my AppleTV (through Emby) as well as using VLC to play directly from the server (with Windows) both works without any issues or lag. I am assuming that's when the local hardware kicks in as compared to my NAS and/or Chrome restrictions. Is that assumption correct? So I am thinking about getting a Premiere subscription in order to get the Emby desktop applications, assuming that this will my laptop do the "heavy" lifting. Can I expect that this would resolve my issues of having laggy HEVC playback? Please let me know if you need any other information - looking forward to your feedback!
  13. Hello, while trying to playback a movie with HEVC and truehd and atmos emby tries to change the container from MKV to a TS when this happens I lose the audio. if I choose not to trans-code or force play it plays with audio. I know that emby reports that my tv can only handle up to 5.1 audio and not lossless but i have no problem playing force playing atmos7.1 or dts X convert it all to dd+ 51 or dts 5.1 . when i live this setting on for no trans some movies and live tv from an old hdhomerun fails to play. how can i adjust the profile to covert mpeg4 stream and not atmos Truehd? logs attached playback no trans have audio now.txt playback with no sound.txt Thanks for all you guys DO... Russ
  14. Still new to Emby, ive been a premire member for about 9 mo. i read somewhere if i got a better cpu that i could transcode on the fly better. So i got an i5-8400. So i tried playing this vid streaming in my home network (windows 10) to S7 at 1080p 20mbps Subs off and it played, but the CPU was at 100% constantly. Should vid this be putting that kind of strain on my cpu? Format : Matroska Format version : Version 4 File size : 53.4 GiB Duration : 2 h 29 min Overall bit rate mode : Variable Overall bit rate : 51.2 Mb/s Movie name : iFT Encoded date : UTC 2018-08-07 20:22:42 Writing application : mkvmerge v22.0.0 ('At The End Of The World') 64-bit Writing library : libebml v1.3.5 + libmatroska v1.4.8 Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main 10@L5.1@High HDR format : SMPTE ST 2086, HDR10 compatible Codec ID : V_MPEGH/ISO/HEVC Duration : 2 h 29 min Bit rate : 45.9 Mb/s Width : 3 840 pixels Height : 2 160 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 (Type 2) Bit depth : 10 bits Bits/(Pixel*Frame) : 0.231 Stream size : 47.9 GiB (90%) Writing library : ATEME Titan File 3.8.16 (4.8.16.0) Default : Yes Forced : No Color range : Limited Color primaries : BT.2020 Transfer characteristics : PQ Matrix coefficients : BT.2020 non-constant Mastering display color primaries : Display P3 Mastering display luminance : min: 0.0001 cd/m2, max: 1000 cd/m2 Audio #1 ID : 2 Format : MLP FBA 16-ch Format/Info : Meridian Lossless Packing FBA with 16-channel presentation Commercial name : Dolby TrueHD with Dolby Atmos Codec ID : A_TRUEHD Duration : 2 h 29 min Bit rate mode : Variable Bit rate : 4 534 kb/s Maximum bit rate : 6 930 kb/s Channel(s) : 8 channels Channel layout : L R C LFE Ls Rs Lb Rb Sampling rate : 48.0 kHz Frame rate : 1 200.000 FPS (40 SPF) Compression mode : Lossless Stream size : 4.73 GiB (9%) Language : English Default : Yes Forced : No Number of dynamic objects : 13 Bed channel count : 1 channel Bed channel configuration : LFE Audio #2 ID : 3 Format : AC-3 Format/Info : Audio Coding 3 Commercial name : Dolby Digital Codec ID : A_AC3 Duration : 2 h 29 min Bit rate mode : Constant Bit rate : 640 kb/s Channel(s) : 6 channels Channel layout : L R C LFE Ls Rs Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Bit depth : 16 bits Compression mode : Lossy Stream size : 684 MiB (1%) Title : AC3 embedded Language : English Service kind : Complete Main Default : No Forced : No Text #1 ID : 4 Format : PGS Muxing mode : zlib Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 1 s 126 ms Bit rate : 87.8 kb/s Count of elements : 2 Stream size : 12.1 KiB (0%) Title : foreign parts only Language : English Default : Yes Forced : No
  15. Hello guys, I've noticed something about the filter option in the v4.0.0.2 of Emby. I'm not saying it's a bug, it may be the normal behavior but I want to confirm with you. When you have multiple versions of the same movie (let's say a 1080p and a 4k one), the filter feature does not handle it. It can be reproduced with the following: Venom - 1080p.mkv Venom - 2160p - 8bit.mkv Venom - 2160p - 10bit.mkv All 3 files are in the same folder /Movies/Venom/ All 3 files appear when you click on the Venom cover (screenshot below) Go to "Movie" and filter only on HEVC for video codec. Results : The movie Venom - 2160p - 10bit.mkv is not displayed. It seems that "filter" only takes into account the "default" version of the movie which seems to be the last one you added. (I'm not sure about this behavior, i'm only sure about the results explained above). I can post the logs but I could not find anything relevant inside. Some screenshots.
  16. I can't get HEVC hardware quicksync transcoding to work. Tried a bunch of different x265 encodes and none works; GPU stays @ 0% load. HEVC HW transcoding is enabled in Emby. Log says (guessing qsv = quick sync video): [hevc_qsv @ 0000020423207d00] Error initializing the MFX video decoder: invalid video parameters (-15) Are my encodes bad, or what's up? System info: OS: Windows 10 CPU/GPU: Core i5 i5-8250U / Intel HD 620 Driver: Intel HD 15.65 (27/4, 2018) Emby: 3.3.1.0 Log file: https://pastebin.com/vb5UihG6 Media info: Encode #1: Encode #2: Encode #3:
  17. Keltere

    No HEVC (H.265) encoder VAAPi

    Like the title i can seem to get the hevc encoder to appear on the list. I use the last version of arch linux (4.19.8-arch1-1-ARCH) with the last beta of emby (3.6.0.81) I've already installed intel-media-driver but it just won't appear
  18. Evening all, just replaced my old Xbox One for a new Xbox One X with one of the reasons the support for x265 content however when trying to play a 1080p HEVC file through ET the server is transcoding the file rather than direct play. Tried the same file with Ember for Emby which does direct play the file but with no sound, any ideas what the issue is? FYI the Xbox is set to bitstream out to my amp and I've also attached the log files. server-63658910664.txt ffmpeg-transcode-ed2505cc-98dd-4598-adcc-e0a4c9ca6458.txt ffmpeg-transcode-ee8ebbbf-102a-4bac-9efd-98560e27cfd8.txt
  19. Hi All, I've got a problem with playback of 1080p HEVC content on Android Mobile in combination with Emby Server on Windows. Server specs: CPU: i7 4770 GPU: 1050ti I bought the 1050ti specifically to be able to transcode HEVC content for streaming to my Android tablet (First gen Galaxy TAB S 10.5), the tablet is a couple of years old and therefore isn't capable of direct playing HEVC. 4k HEVC 10bit content Playback of 4k HEVC 10bit content works really well using NVENC hardware acceleration. The tablet off course has a sub-4k resolution and therefore the server transcodes to a lower resolution and from HEVC to h264. After a little jittering at the start of playback the rest of the video plays flawlessly. 1080p HEVC Playback of HEVC content with a resolution/bitrate however causes problems. I tried it with a 1080p, HEVC, 4mbit source. To my understanding the server should transcode this source from HEVC to H264 because the client isn't capable of direct playing HEVC content. Weirdly the server says the video is direct playing on the android client and playback of the video is actually pretty good. Occasionally there is some stuttering but its very watchable. Problem is that battery consumption on the tablet is very high (more then it can get from charging, so after three hours the battery is drained), which makes me think the client is somehow transcoding HEVC to H264. Question: Is there a way to force the server to transcode HEVC content if the Client isn't able to direct play HEVC content?
  20. Hi, When I am trying to transcode 4K HEVC, I get the following error: [AVHWFramesContext @ 0x7fc9e006fc00] Failed to read image from surface 0x19: 1 (operation failed). Metadata: [hevc @ 0x555e9355a680] Failed to transfer data to output frame: -5. title : Chapter 5 Error while processing the decoded data for stream #0:0 Chapter #0:5: start 3008.964000, end 3781.778000 Conversion failed! The appropriate ffmpeg command is: /usr/bin/ffmpeg -ss 00:14:24.000 -hwaccel vaapi -hwaccel_output_format yuv420p -vaapi_device /dev/dri/renderD128 -i file:"input.mkv" -threads 0 -map 0:0 -map 0:1 -codec:v:0 h264_vaapi -filter_complex "[0:3]scale=3840:2160:force_original_aspect_ratio=decrease[sub];[0:0][sub]overlay,format=nv12|vaapi,hwupload" -b:v 134494486 -maxrate 134494486 -bufsize 268988972 -profile:v 578 -level 41 -force_key_frames "expr:if(isnan(prev_forced_t),eq(t,t),gte(t,prev_forced_t+3))" -copyts -vsync -1 -codec:a:0 libmp3lame -ac 2 -ab 384000 -af "volume=2" -f segment -max_delay 5000000 -avoid_negative_ts disabled -map_metadata -1 -map_chapters -1 -start_at_zero -segment_time 3 -segment_time_delta -864 -individual_header_trailer 0 -segment_format mpegts -segment_list_type m3u8 -segment_start_number 288 -segment_list "/var/lib/emby/transcoding-temp/eda42ffc9546dbc9de88c2f0307fc5a7.m3u8" -y "/var/lib/emby/transcoding-temp/eda42ffc9546dbc9de88c2f0307fc5a7%d.ts" Now, interestingly, if I change the -hwaccel_output_format flag to "vaapi" instead of "yuv420p" and remove the -filter_complex flag, the transcoding works. I am wondering if Emby may need to modify the commands for transcoding HEVC content? I've also attached my ffmpeg log for reference. I am using a Radeon RX 560 with VA API. Thanks! ffmpeg-log.txt emby-log.txt
  21. Hi, I'm a currently a Plex user, but planning to switch to Emby, because Plex's UWP app is very buggy and unstable. The one thing that is stopping me now, is hevc support in Emby Theater UWP, AFAIK UWP apps support hevc natively through the extension app: https://www.microsoft.com/en-us/store/p/hevc-video-extension/9n4wgh0z6vhq (And both Movies & TV app and Plex UWP support it very well) But in my testing, the UWP app always transcode hevc content. Is it disabled in the app? And when do you plan to add it?
  22. I guys . I'm totally new to emby so i hope my question won't be too stupid for you Status : HP n 54l with xpenology and plex media server. I want to switch from plex to emby because there is nos significant improvement on hardware transcoding since a year and i need a plex pass to use it. Purpose : Adding a Nvidia gt1030 for Hardware transcoding on the fly 4K HEVC from it to read it from a distant place. Is there any chance it works ? Like i dont whant to waste my money I decided to try emby on my gaming computer (gtx980 + 6600k + win 10) to see how mature was hardware transcoding on Emby. Just installed the server and running it. No configuration other than switching to Nvidia NVENC. Switch to my Z3 tablet with the android app and do this : Try to read a full HD movie in H264 - without transcoding => OK CPU 1% NO GPU - Transcoding to 720P 2mbps => 13% CPU 20% GPU (why ? shoudln't the cpu stay to 1%) Try to read a Full HD movie in H265 - without transcoding => OK CPU 1% NO GPU - transcoding to anything Doesn't work . (log attached). Any advice on the probability to decode 4h hevc with Hpn54l + gt1030 is welcome.(most of all for say to me it will works ) Any help to understand why my test was a faile dis welcome too. Let me now if you need any other informations or If i forgot something.
  23. brath23

    LG Webos. Unable to play HEVC file

    Hi, After playing with the DLNA profile I was able to direct play HEVC in my LG WebOS 3.0 But there is a file I'm not able to play. I checked the logs but there is nothing clear for me. 2018-03-26 09:59:38.713 Info HttpServer: HTTP POST http://192.168.1.44:8096/dlna/19a5fb91f97f40ad8a7e84a07939cc5e/contentdirectory/control. UserAgent: Linux/3.10.23-74.deua.5 UPnP/1.0 LGE WebOS TV LGE_DLNA_SDK/1.6.0/05.30.01 DLNADOC/1.50 2018-03-26 09:59:38.749 Error HttpClient: <?xml version="1.0" encoding="UTF-8"?> <s:Envelope s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:s="http://schemas.xmlsoap.org/soap/envelope/"><s:Body><s:Fault><faultcode>s:Client</faultcode><faultstring>UPnPError</faultstring><detail><UPnPError xmlns="urn:schemas-upnp-org:control-1-0"><errorCode>501</errorCode><errorDescription>Action Failed</errorDescription></UPnPError></detail></s:Fault></s:Body></s:Envelope> And this is the Info of the file: I can play other files with same Video codec, Audio codec and subs server-63657654908.txt server-63657655889-debug.txt
  24. Hello, Please find below my media playback issue report: Source file stream mediainfo: Video: 4998 Kbps, 1920*1080 at 23.976 fps, HEVC (Main@L4@Main) Audio: 495 Kbps, 48.0 KHz, 6 channels / 2 channels, AAC (LC) Playback results: Emby: 3.3.0.0 Playback Device: iPhone 7 Plus Playback OS: iOS 11.2.6 Player: Safari Instance 1: Occurred ~00:53 - Emby user profile with enabled video transcoding policy - Playback result: Video and Audio transcoded to h264/mp3 Instance 2: Occurred ~01:05 - Emby user profile with disabled video transcoding policy - Playback result: Black/blank video output, stuttering audio output. Attached are obfuscated logs. Happy to private message the original logs but this should be more than enough detail. Note: I attempted using Aloha browser (my goto for iOS), and the iOS app and got the same results as with Safari, but was expecting transcoding in both. No fault found. -lateparty Edit 20170304 - Attachment deleted by user.
  25. justinglock40

    Emby Transcoding 4K HEVC

    Can't get 4K UHD to playback on Xbox One S. Sound plays in the background but the screen is green the entire time. It keeps transcoding. Any ideas why? Log.txt
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