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  1. Hi, I am having major problems with TOS5. If I have to shut Emby down for whatever reason, it won't start back up. I get an error somwhere in the 500s, I think it's 504 or something similar. I have to delete the 'Emby' shared folder from the NAS, Emby will then start but I have to set everything up from scratch - users, libraries, everything. Could you please have a look at what is causing this? I've gone back to Plex for the time being but I really much prefer Emby. Thanks p.s. It doesn't matter which Emby package I install, I've tried the stable one and loads of different betas all with the same result.
  2. Hey! I just noticed that the price of the Emby Premiere license is not depending on the region you're buying the license. I wanted to highlight that for us Argentinians, the lifetime license at 120USD is super expensive. Check out the case of Plex, which has their lifetime license at just 23,72USD converted using the Blue USD Parallel dollar, which is the real conversion to use (You can check the conversion rate by searching "Dolar blue" or take a look at this link of an Argentinian newspaper with the updated rate https://www.lanacion.com.ar/tema/dolar-blue-tid67294/). Right now the conversion rate is 1USD=356ARS. I know that Plex is a different software but I think it's still Emby competition. It just doesn't make sense to buy an Emby Premiere license if it's that expensive. Our salaries can't have the luxury of paying that amount of money. There are a lot of other software services with regional prices here like Netflix, Spotify, Steam, among many others. You can google the prices of those services in our country and you can see what I'm talking about. I wanted to start a dialogue about the possibility to start having regional prices and convince lots of Argentinian (and other places too, why not) to pay for your services instead of just don't even consider it. I really like your product but it's not affordable at this price. Thank you! PS: I'm sorry if my English is not so good. I hope I don't offend anyone or be rude in any way.
  3. Hello. I have been using Emby as a Premiere user for some time now with the server installed on a Windows 10 PC as my previous Synology NAS did not support the Emby Server Package. I now have a shiny new DS1821+ and would like to move my Emby server over to that. Is there any way to migrate the database over? I have used all UNC paths in the existing server so the paths should be the same. I also have another issue though which I might need to resolve first? For some reason I can access the new Emby Server on the DS1821+ using https://IP address:8096 but I have a proper domain configured and have redirected the port 8096 in my router to point to the new IP address of the NAS. But for some reason I cannot connect using the actual https://Domain.ca:8096. The page just times out eventually saying it cannot be found? It does seem to take quite some time before it times out though. Prior to setting up the new DS1821+ I was able to connect to my PC Emby server with my domain.ca:8096 but I had the 8096 port forwarded to my PC instead of the NAS. Any help on either of these 2 issues much appreciated. Edit: I just tried to connect using "https://my external IP address:8096". It would not work if I preceded it with "https" but seems to work fine once I removed the "https". Though it comes up as "Not Secure". I am sure this is related to why I cannot connect using my "domain.ca:8096" Thanks. Carl
  4. Emby started suddenly tossing up the Emby Premiere sign-up screen when I try to to play anything via a web browser on my Xbox One. I'm running Emby Server on Windows 10, and viewing on an Xbox One, connecting to my local server using the built-in Edge browser. The logs before being locked out of playing say I was viewing on App: Emby Mobile One And after, it's App: Emby Mobile One I've done a hard reboot of the Xbox, and have restarted my server. I've looked at the server release notes between those two versions the closest thing I can see to this change is "Add web app splash screen to provide user feedback in case of long loading times" in v. Is this an intended change, or a mishap?
  5. Hi, I've been using Emby for at least month on a temporary server and now consider buying premiere sub, there are some movie collections though that I configured myself, creating custom images, thumbs, description, etc. Will those images and descriptions carry over (if I have premiere sub) when I install Emby server on a dedicated linux server (using the same hdd, but obviously different os) and do backup and restore? OCD kinda kicks in and I really like how I organize my files. Thank you.
  6. ferdy.ndf

    Chave de acesso

    Bom dia, comprei 1 mês de emby premiere e a chave de acesso não chegou no meu email, e quando clico em reenviar aparece a mensagem "supporter not found", como podemos resolver isso? atenciosamente. ferdy.ndf@"Xxxxxx".com username: ferdy.ndf
  7. It would be nice if the selected movie "version" will be respected when clicking the download or sync button. I have two versions for every movie, one for the (big) tv's and one for mobile devices. Now my Android device downloads the biggest file no matter which one I've selected.
  8. Jeremy6284

    Can't access Premiere features

    I just purchased Premiere, but after saving my key, I still can't access Premiere features. Additionally, the "Get Emby Premiere" button is still visible in the top right corner. When saving my key, I get the following message: "Thank you. Your Emby Premiere key has been updated." This makes me thing it's not an issue with the key. Even so, I've checked several times to make sure I wasn't missing any characters or making some other silly mistake. I have access to internet, and can download metadata for my files without any issues. That being said, is there an easy way to see if Emby is having issues connecting to the authentication server? System Info: Synology Model: DS418play Emby Version: Docker Version: 17.05.0-0401 Docker Image: Image: linuxserver/emby:latest volumes: docker/emby /config data/gDrive /media ports: 8096 8920 environment variables: path /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin home /root language en_US.UTF-8 lang en_US.UTF-8 term xterm nvidia_driver_ capabilities compute,video,utility PGID 101 PUID 1024
  9. So I was just doing some maintenance and upgraded my Emby server from version to and now I have this great big "Get Emby Premiere" button in the upper right of the web pages and another on my Live TV area. I removed my key, saved it and it told me that it successfully removed my key. Re-pasted it from my email, and still nothing. Is this a problem with my key or with this version, and can I safely drop back down to This is running on Linux, in case it matters. I tried downgrading to right after I sent this, and my Premiere status is still not showing even though it says it updates my key successfully.
  10. Just need a 'YES' or 'NO' answer to the above. Because not being a techno type, I have only just found that Emby opens up a port in my router to the internet without my knowing, during the installation. Which to me doesn't sound very safe. So I am hoping that if I purchase the Premiere package that it will provide the necessary SECURED access path, so that I can share my media with my friends who live down-country. I was using Plex and thought I would try Emby too. Plex already has the secure access for sharing, Emby is much faster to use. Thanks for any replies.. Cheers CD in NZ
  11. alexio458

    Problema con emby premiere

    Buenas tardes, Ayer realice una suscripcion a emby premiere desde mi cuenta iPhone, y no me deja enlazarla con mi servidor. No recibi ninguna clave ni siquiera. Un saludo Good afternoon, Yesterday I bought a suscription for emby premier through my iPhone and it do not works. I did not receive any key at all. Regards.
  12. Skyobliwind


    Hi, after a little trying I think about buying premiere, but I'm not quite sure what the "devices" mean. The only options matter are the lifetime licenses. I use such homeserver to NOT pay monthly. The normal license includes 25 devices, what about the upgrade? Does it upgrade to 45 in total or 45 additional (70 in total)? Can I buy more upgrade licenses to increase devices more than 1 time? Without premiere I can use as much devices as I want, with premiere 25 only? Or is it only 25 devices with premiere features and the rest witthout (well I can't imagine how that should work) Regards
  13. Kokosolo

    Alguna forma de conseguir un apoyo?

    Hola amigos, les escribo desde Cuba a ver si me pueden ayudar. Resulta que en mi trabajo hemos decidido usar el Emby para las Conferencias a los estudiantes y si no es con la version Premiere los estudiantes no pueden descargarlas a sus moviles o laptops. Hay alguna forma de conseguir una llave gratuita de Premiere para la ultima versión. Gracias por su posible ayuda.
  14. Вчера оплатил месячную подписку Emby Premiere (через Google Play), ключ на почту не пришел. При попытке запроса пароля, приходит старый, уже неактивный ключ. Как быть?
  15. I have Lifetime Emby Premiere license on Windows 10 running Emby A storm came through, and my internet provider was swamped with ticket, thus I was without Internet for 6 long days. My Emby Theater Windows app stopped working almost immediately on on the same box the server is on, and my living room PC, a Windows 10 couldn't use Emby Theater within 48 hours of loosing internet. I understand the need to protect assets, but this isn't right. I read in a different Emby forum, that the Emby server needs to check in at least ever 30 days, but that is not the case with my server. Please fix this. I love your software. It is bad enough when internet access is lost, but at least i have Emby...except i don't, and I miss the extra functionality i paid for. I am grateful for your team and all your hard work. Thank you.
  16. itschrisonline

    Premiere not working on external connection

    Hi All, for some reason when I connect from external; through a reverse proxy it does not pick up that there is a key registered but when i use a computer connected to the lan it work Any help would be great, Cheers Chris
  17. Hey, Using the latest version of emby, how do I tell it to only convert new media? All the old files I have I don't really care about converting them, but new things added I could do with converting. I tried just clicking go but it wanted to convert 1000+ MKVs, and that's just not gunna happen. Main reason for conversion is because the .ASS subtitles are not supported via emby, and transcoding on the fly is a bit slow. I got premiere to test out the hardware transcoding but if anything that's made it a bit slower. Hopefully I can do what I need to do, Thanks!
  18. Hi, I tried googling for an answer but i could not find one specific enough and this is also the kind of answer that might change over time. So i want a current answer before i go shopping. I want to make the move to Emby with a premiere subscription. I've tested it for six months++ with and without premiere and the list of reasons why i prefer Emby just keeps growing. But i have some close friends and family making use of my current plex server on xbox and ps4. As i understood it most of the apps require a premiere sub, Yet i can use the LG tv app without a subscription. So i have the following questions: - Do my friends need a premiere subscription to stream to xbox/ps4? When streaming from my server. - Same question for smart tv apps? - And lets assume i convinced them to replace their own plex servers with Emby but they are to cheap to pay for it. Can they use the apps for smart tvs and xbox/ps4? I'm not interested in roku sticks and such. But others might appreciate and answer for that as well. Bonus question: Recommended block size for Emby dataset? Ty for making a great product and for giving me much more control and customistation for my library then anyone else. This is especially great for someone who is multi linguistic.
  19. Kimballslice1890

    LDAP Question

    Setting up a test machine at work with LDAP integration. it said something about 14 day trial when I installed the plugin but said it was expired before even installing? is Emby Premiere required for LDAP to work? I personally am an Emby Premiere member but until my employer can confirm that the LDAP integration is working as intended, we are doing test runs before subscribing.
  20. Hi. So, question - is it legal to "rewrite" premiere functionality to get premier features without paying(for personal use, without releasing and distribution) ?
  21. Sometime in the last year, maybe a little longer I became a lifetime subscriber and entered my code key into my server. Things have been working fine since then however all of a sudden this morning all of my clients are getting "Unlock this feature with EMBY Premiere" when I try to play any of my media. I checked my server, my key is present and I have restarted both the server and the clients several times each but it didn't help. All that's changed recently is about 2-3 days ago I updated the server to Version 3.0.8500.0 but there seemed to be no problems at the time. Please help. Thank you
  22. Gaspar Filmes

    Emby Premiere Notification

    I recently contributed to the Emby premiere, imagining having access to the features and also removing boring and interrupting / redirecting messages out of the system. I would like to understand why Emby premiere did not disappear on the front page, where it shows: "Discover Emby premiere (Enjoy Emby DVR, get free access to Emby apps, and more.") Please help me.
  23. @@Luke Hello. Besides the live tv area to find active recordings as an admin mostly on my server I would really like it if the active recordings would be displayed while they are happening. Letting the admin know what tuners are in use easily by Emby, This situation is two fold if your a premiere user, as I take advantage of the awesome convert to stream friendly format feature. Not only would this alert me if the tuners are in use, but that also ffmpeg processes are currently running to convert these recordings. I'm in the dashboard a lot, so I prefer I could see these type things when I'm there. If I missed a post, I apologize, I did try to search. Thanks for your input.
  24. Hi, I purchased lifetime premiere a few months ago and have yet to successfully play back media using the Emby Theater app without the "unlock this feature with an active Emby Premiere subscription" pop up. I do have the gold coin on the front page of the admin page on a web browser and have access to the other Premiere features through the standard web browser. I tried multiple computers, and clean installs of Emby Theater. -On the side note. Every few logins using a typical computer web browser (tried multiple), I get the annoying Emby Premiere ad on my homescreen. I tried to sign into the theater app using Emby Connect, and my Emby user account with no change. Any ideas?
  25. I recently purchased the membership and was trying to get Cinema Mode enabled... I can't seem to tell that it is doing anything. I have added the Trailers plugin and tested that it is pulling trailers, but it won't add them to the beginning of movies. I've tried changing the selections between movies in theaters and coming on bluray, and also tried clicking and unclicking many of the other options but still get these issues... I have read through several posts and followed the github directions but its still not working. Any suggestions or advise would be greatly appreciated! Let me know if logs would help...
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