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  1. Hi, I accidentally misposted this in the Android TV forum - apparently it is supposed to be in the android mobile forum. I am SO looking forward to having a functional Emby experience... (after many, many frustrations) and appreciate advice/assistance. I recently posted a string of problems related to an AsusStor NAS running server. Most were solved by dropping the hope of running Emby on this device. Now I have it running on Windows and have a great experience with android apps and web apps - except on ONE problematic android set top box! The errors are very repeatable - but I cant grasp what might be the problem. GOOD: Old Set Top Box (AcRyan Veolo 4k) connected via HDMI to Old HD samsung TV 1. Go to youtube - play random video: Result: Video + sound 2. Go to emby (latest via play store)- play SD PCM video: Result video + sound 3. Still in Emby - play 1080p AAC video: Result video + sound 4. Go back to youtube or any other device and play stuff: Result: video+sound GOOD: Playback on Galaxy Note 5 emby app (latest via play store) 1. Go to youtube - play random video: Result: Video + sound 2. Go to emby - play SD PCM video: Result video + sound 3. Still in Emby - play 1080p AAC video: Result video + sound 4. Go back to youtube or any other device and play stuff: Result: video+sound BAD: New Set Top Box (AcRyan Veolo 4k+) connected via HDMI to new 4K Samsung TV UN78HU9000 1. Go to youtube - play random video: Result: Video + sound 2. Go to emby - play SD PCM video: Result video + sound 3. Still in Emby - play 1080p AAC video: Result - EITHER: VIDEO plays for 2 secs then CRASH OR: VIDEO plays for a while with NO SOUND 4. Go back to youtube or any other app and play stuff: Result: Video but NO SOUND *** Only way to get sound back is to reboot android box. *Tried disconnecting/reconnecting HDMI (incase a handshaking issue) - no effect *Tried setting sound output to HDMI (vs Auto) in android tv settings - no effect *Tried playback via Kodi (using Emby plugin) of 1080p+AAC results in video not playing back Veolo Specs: working 4k version problematic 4KPlus version Processor 1.8Ghz ARM A17 2Ghz ARM A53 Ram 2GB DDR3 2GB DDR3 Android 4.4 KitKat 5.1 Lollipop Resolution 1080p 2160P@30hz I tried a factory reset of the box - then fresh install of emby. Same result. The device techs are willing to help but need something they can reproduce - so playback from my emby server is not an option from their service centre. NB - when exploring issues with the AsusStor NAS I installed Plex server/app of this set top box. Plex could stream the same file without issues, and I can view the same files on other emby android apps without issue... so I'm assuming its something Emby App Related... Since other android devices work, I assume it is not likely to be server related. NEW: It looks like Emby uses VLC to playback videos - I can REPRODUCE the crash/sound issue in VLC player as well! But in VLC I can SOLVE the problem: Changing a VLC audio setting however allows everything to playback just FINE in VLC - NO crash, no sound outages. I Need to change the Audio Output setting from 'AudioTrack' (which crashed or kills all further sound on the device until a reboot) to 'Open SL ES' (See attached photo of VLC settings) I cannot find a way to make this change in Emby though - so still playback in Emby effectively kills the device. I downloaded one of the sample MKV files and I can play back the MKV file (with sound, without crashes) in both of the other media players installed on the device! (Stock, and something else that came preinstalled (MX player if I recall) NEW: LOGS Of SERVER and of APP are uploaded - App logs show everything from startup to playing SD file to playing HD AAC file and CRASH. Server logs contain all sorts of other stuff - but rather than try to filter to save somebody time - and then have no meaningful response because I filtered something important - I am uploading the full days' log up to the above mentioned crash. To be clear - the uploaded logs are of the PROBLEMATIC device/server. If my non-technical descriptions are unclear please use the information in the LOGS to clarify. Any suggestions or detailed recommendations very welcome. Its been a few weeks now that I keep trying different combinations of ostensibly supported platforms and run into endless problems. I am about to give up on Emby completely - No home theatre solution should be this difficult to get working Especially not something paid. Thanks! X ServerLog.txt Android5.5MBApp.log
  2. Hello, since last update (3.0.8300-1), emby refuse to start. Below is all the logs produced by ember-server when starting. I dont understand much about these logs, but it seems that first error is : But i can ls it using emby's user : I fear any data corruption in emby's internals.
  3. Hello One month ago I have a crash related with ffmpeg package, since then some old films doesnt stream but other yes, and both are equal (same codec, same characteristics). I dont understand why crash and if I have to recodec the files or erase a cache. Can some one give me a clue? I have uploaded 2 equal movies, one work and the other crash. Now I'm running ubuntu 16.04 with the latest ffmpeg package http://ubuntuhandbook.org/index.php/2016/09/install-ffmpeg-3-1-ubuntu-16-04-ppa/ Thanks! Log007_ok_ffmpeg.zip Log007_ok_log.zip Log007_rusia_wih_love_error_log.zip Log007rusia_wih_love_error_ffmpeg.zip
  4. Hello, When trying to connect to http://localhost:8096/web/library.html This error from the browser (Chrome, running on 10.9.5); This site can’t be reached localhost refused to connect.ERR_CONNECTION_REFUSED Prior to this I had attempted to restart the server and it hung showing a spinning progress wheel. I then updated to the latest update and restarted the machine. The server still isn't running. I took a look at my system crash reports and it showed Emby was crashing, here's the first few lines; /Applications/Emby.Server.Mac.app/Contents/MacOS/Emby.Server.Mac Identifier: com.emby.server Version: 3 (1) Code Type: X86 (Native) Parent Process: launchd [145] Date/Time: 2016-07-08 09:01:21.933 +0100 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6 Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000 Working previously, although buggy and I'll report those problems in a separate post. Advice appreciated. Thanks, Jim
  5. Hi, I have not been on the community for a while, which generally means I am happy with my system, and busy watching movies (as was designed)... However, I have always had this problem with playing Dolby Digital audio movies.. it just crashes my entire WMC... it does a complete restart (so, maybe you can call it graceful crash). Was not a big problem in the past as majority of movies are 2 track AAC... but recently, all my movies are in Dolby Digital, which is a Problem... Initially, (1 year ago), i though it must be codec problem, and i played with that, and asked everyone to help, including Shark007, whom codec package i am using, with no success... I was experimenting yesterday, and i decided to try to "switch off" the new look player on Emby, i.e. use the default WMC player interface, and guess what... the crashes stopped... So, it appears that the Emby interface player has a bug when playing Dolby Digital Audio... here is how to recreate this problem. play a Dolby digital 5.1 movie, and it will work fine initially, but if you try to skip forward using chapter or even just skip button, initially, it will slow the video down, and sometime (1 out 5 times) it will crash the entire WMC, and it will restart WMC again. I understand that Emby for WMC is not a focus right now, as WMC is not developed further, but it sure would be nice if this can be fixed... many thanks
  6. mathew.seemon

    Emby Crashing on Startup Ubuntu 16.04 LTS

    Hi, After a recent apt-get dist-upgrade it seems some dependent libraries got messed up and now my Emby Server is not starting up. I am running Emby Server Version: 3.0.6400. on Ubuntu 16.04.1 LTS. Attached are some relevant logs I could find under /var/log/ Any help to resolve this would be awesome. -Matt dpkg.log emby-server.log server-63608630399.txt server-63608680856.txt
  7. I am not sure how to recreate the issue, but for a couple months now my emby-server has just crashed maybe once or twice a day, and I need to restart the service. I kept hoping the next update would resolve it, but it hasn't happened yet... I'm running v3.0.5972 on Arch Linux 64 bit, with an Intel i7 processor and 32GB of RAM. [root@potatofarm]# mono --version Mono JIT compiler version 4.2.2 (Stable 4.2.2.30/996df3c Sun Jan 31 11:58:08 UTC 2016) Copyright (C) 2002-2014 Novell, Inc, Xamarin Inc and Contributors. www.mono-project.com TLS: __thread SIGSEGV: altstack Notifications: epoll Architecture: amd64 Disabled: none Misc: softdebug LLVM: supported, not enabled. GC: sgen When emby is performing normally, I connect to it regularly with my android device and my Kodi device running the Emby plugin for library sync (the server is also running the relevant library sync helper). I don't see anything in the logs that indicates it's related to the library sync helper, but I can't really make heads or tails of these logs anyway. I've disabled all DLNA features of the server because I don't use it, and I saw other people with mysterious crashing issues that were resolved by avoiding DLNA. This doesn't seem to have helped anything. I have lots and lots and lots of small log files which appear to indicate unhandled exceptions, which i'm including the most recent ones of here, along with the last couple of server log files. This is difficult for me to pin down the exact log entries and times specifically because it seems to happen when we're not paying attention to it... we just go over to Kodi and it can't connect, or it already has a warning that the sync thread has failed (presumably because it can't connect). Please let me know if there are any other datapoints i should try to hit. emby_logs.tar.gz
  8. Guest

    server crashes during sync

    As the topic says, when I sync music, emby server crashes. Log File attached. emby-crash.log
  9. For some weird reason, almost every time I try to stream something recently from any app (android, PC), it is crashing the PC running the server. Anyone else having this issue? Any help would be appreciated...
  10. Emby has gotten progressively worse for me over the last few updates. It seems whenever I connect via the Emby android app over 4G the server quits responding for everyone, and the logs show nothing. Now, however, the Emby server will not start and throws some nasty errors! InnerException: System.Net.Sockets.SocketException Address already in use at System.Net.Sockets.Socket.Bind (System.Net.EndPoint local_end) <0x41b9ba20 + 0x000ef> in <filename unknown>:0 at SocketHttpListener.Net.EndPointListener.CreateSocket () <0x41b996a0 + 0x000bf> in <filename unknown>:0 at SocketHttpListener.Net.EndPointListener..ctor (SocketHttpListener.Net.HttpListener listener, System.Net.IPAddress addr, Int32 port, Boolean se cure, System.Security.Cryptography.X509Certificates.X509Certificate cert, ILogger logger) <0x41b992f0 + 0x00227> in <filename unknown>:0 at SocketHttpListener.Net.EndPointManager.GetEPListener (ILogger logger, System.String host, Int32 port, SocketHttpListener.Net.HttpListener list ener, Boolean secure) <0x41b98db0 + 0x0035b> in <filename unknown>:0 at SocketHttpListener.Net.EndPointManager.AddPrefixInternal (ILogger logger, System.String p, SocketHttpListener.Net.HttpListener listener) <0x41 b98810 + 0x000bb> in <filename unknown>:0 at SocketHttpListener.Net.EndPointManager.AddListener (ILogger logger, SocketHttpListener.Net.HttpListener listener) <0x41b98310 + 0x00153> in <f ilename unknown>:0 This happens regardless of the fact that I've rebooted the system. Any assistance would be appreciated. Just became a lifetime supporter and love the product so I would like to see this working Also I would like a good way to roll back updates in the event that you guys break things again Any suggestions on where/how to get .debs for the previous versions?
  11. For the past 2 consecutive mornings, I've had a family member notify me that Emby was not working on various clients. Both times I checked the server and found it not to be running. Server version has gone from 3.1.26.0 -> 3.1.27.0 -> 3.1.28.0 in that time. Below is what I found in the Windows Event Log: Can someone please tell me if I have an issue with the version of .NET Framework i'm running (4.0.30319) - if so, which version should I be using ideally. Note this is a new issue, only seen in the last couple of days. The Emby Server log provides no information at the time of the crash. TIA
  12. paddatrapper

    Application Keeps Crashing

    Emby keeps crashing when I use it on CyanogenMod 11 on a Galaxy Note 2. It seems like Emby is forced to close by android as the loading circle or whatever is on screen stutters beforehand. Streaming to Chromecast is an almost certain way of causing a crash. Steps to reproduce: Open the app and navigate around a little Logs are attached, as well as the resulting screenshot. emby-for-android.log server-log.txt
  13. marc_al

    Emby server crashes when starting

    Hello, Since last week, Emby-server crashes. I am using openmediavault 2. I have no idea about what is wrong. I start Emby and do nothing (I only let it scan the library in the beginning) Can you please tell me what I can do? (I have no idea about what information I can give) Here are the log files I don't know if it is linked, but the scan of an aleady scanned library takes a really long time (more than one hour and my library isn't that big). Thank you Marc server-63602174835.zip unhandled_c744f2c3-2323-4931-80f7-5bfa7e70023c.zip
  14. The last several weeks I have been experiencing server crashes with the error below. I am using pathsubstitution and have real time monitoring set to Auto. I usually dont post unless I have a problem but until now I have enjoyed stable releases for many months, great work keeping the issues down. Version 3.1.16.0 *UPDATE** SERVER LOG: unhandled_c7590b70-4880-4c55-9fd1-bb911c564771.txt server-63601172179.txt
  15. My MB Classic (latest version) crashes when I am forwarding/rewinding using the new internal player. I am able to reproduce it 100% of the time by doing this. Play any recorded show for couple of seconds, then go back to MB classic and play a movie and start forwarding, in about 3 seconds it crashes and gives an error message and says WMC Ui is restarting. Its WMC that is crashing and not MBClassic.UI. I am using LAV filters and i think that might have something to do this. I have spent countless hours trying to fix this with no luck, can someone please help me out?
  16. Emby server crashes upon each restart. When I start the server the configuration screen is displaying normally. Cleaning database and Scan Media Library are functioning normally to 100%. When I switch to Browse Library (after san 100%) I see the start-up screen, the latest added media but NO Library Folders. The server crashes immediately or sometimes after the first click on whatever item. I would like to exclude that the new versions (3.0.5911 or 3.0.5912) are the problem and therefore would like to rollback to version 3.0.5882. How do I get it? Latest Log file is attached herewith (zip-file, original is too big) server-63595554609.zip
  17. Safari will sometimes stop allowing me to play videos and comes up and says "Unable to play video. Please try again later". resetting it does not seem to fix the error but it will randomly fix it's self after a wile. i can change to Chrome and keep playing videos though. This has happened on two computers so far.
  18. Ok if your Kodi (Openelec) is crashing during an initial sync I have found a workaround. -Load OpenElec x86 on a laptop or desktop. -Then setup emby addon the way you want it. -Once sync is complete and everything is working run an openelec backup and restore the backup on your pi. The incremental syncs work fine after that. It seems to be just that first sync it does not like. I have done this numerous times and works great. ENJOY
  19. imagineverything

    Server constantly crashing or hanging

    Hi, I've been struggling with getting my emby system setup properly. I had a good setup with mediabrowser but since the emby branding, my system has become increasingly unstable. When I enter my server address remotely, more often than not, I receive no response and need to logon remotely via teamviewer to reboot emby. I have a feeling it is related to the size of the library, since it keeps trying to rescan the library, which spans two drives and 6 TB. I have uploaded all of my recently recorded emby server logs to google drive. Maybe someone here can take a look and hopefully identify something simple that I am doing wrong. https://drive.google.com/folderview?id=0B1LHQsfF7SllS3dqS2pqVkU2ZUk&usp=sharing Thanks everyone for all the hard work and time invested in this project. It is a great product so far.
  20. ozchef

    constant crash

    when I start Emby Theater since the new server update i get the following message. Unhandled exception. One or more errors occured. I click ok and then windows asks if i want to wait or exit straight away. Running win 7 x86
  21. Hello Community, I have installed the recent release Version 3.0.5782.0 on a Raspberry Pi with OSMC Jessie. The Movie-Database is working fine. But when I try to download a movie (I've tried with FF and Google Chrome) the memory usage increases over 80% and the emby-server crashes (emby-server service stops) after maximum 70 MB. The strange is, when I try to download with a android phone the download works and the memory usage stays on about 50%. In the version before I didn't have this issue. Somebody have an idea what is going on?
  22. shimmerknight

    Crash Bug

    I went to do a search today in the app. I made the search box the focus at which point i accidentally hit the spacebar on my tablet. The app immediately crashed. Repeated it several times with the same result.
  23. ipodfreek

    Emby Process Freezes

    Has anyone else had this issue? I run Emby as it's own profile on my iMac. It stays logged in so Emby can be used on our TV's. After a period of time, the process seems to completely freeze, and I cannot connect to the server to watch movies. I have to come upstairs to the iMac and force quit the Emby process in Activity Monitor. Once restarted it works fine for (I think) a day or so, then dies again. I'm now running version 3.0.5724.4, but it was doing this in previous versions too. Anyone? Thanks. I've attached three recent log files. Thanks again! server-63578044800.txt server-63578116287.txt server-63578044796.txt
  24. The trouble I am having is with MB Server, currently on Version 3.0.5070.20258 (but this has happened on at least the last 5 updates of the server and It just happened this morning while updating from 3.0.4936.24198) When I "restart the server to apply the update" from the web interface it hangs the webpage and when I reload it throws the "cannot find page error" I am doing this from my laptop via firefox, but the same thing occurs when going to the configuration page and restarting from the configure mediabrowser server link... I then go into the actual profile that runs the server and I see the following errors: -These Happen before I get to the server to manually restart and clear popups- "Unhandled Exception: Only One Usage of Socket Address (protocal/network address/port) is normally permitted" -This comes up in 4 separate boxes at each update and restart "Error Attempting to Update Application FileNotFoundException could not find file: 'C:\Users\MediaCenter\AppData\Roaming\Mediabrowser-Server\system\ionic.zip.dll' Then I clear those boxes, the splash creen comes up then disappears, and throws the following popup box "There was an error launching Media Browser:Could not load type 'MediaBrowser.Controller.Drawing.IImageProcessor' from assembly 'MediaBrowser.Controller, Version=3.0.4936.24198, Culture=neutral, PublicKeyToken=null'." at the same time it throws the popup: "Unhandled exception:The calling thread cannot access this object because a different thread owns it." -After this I hit ok, then it appears as though MB3 Server closes as the process is gone and the try icon disappears, -I start the server from the start menu and it loads without an issue... Link to related server logs : https://www.dropbox.com/sh/3k1jhuukh71yd0f/A2SwwFDqer Images of error popups attached. Other info that might be relevant: 4th Gen i7 4770k AsRock z87Fatal1ty Professional Mobo 32GB Ram (Corsair VLP) EVGA GeForce GTX 760-Ti SSC Edition Samsung SSD (OS Drive) 4 WD Red 3TB Storage Drives) I also Run Plex (to serve Roku Media until the Roku Channel is a bit more stable) Serviio as well to hit a couple blu-ray players... I use Media Center Master to parse my metadata
  25. The app crashes every time the sync job runs, whether kicked off from the scheduler or within the app from the button.syncService-a6424f09-9f8c-481d-8e13-1742a0b820a0.log
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