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  1. Hi, All the video freezes every 30-40 seconds for a couple of seconds and then continue. I got 50mbps connection. Tried even the lowest quality, also tried on both my LG Smart TV (65SM9010PLA) and my Laptop, all the same. Emby server is installed on a remote Ubuntu 18 server with 1 cpu and 2GB of ram. I checked the resource usage, it does not even pass 10%. Server is fast enough, download/upload up to 700mbps with no issue. My ping to the server: C:\Users\me>ping xxx.xxx.145.229 -t Pinging xxx.xxx.145.229 with 32 bytes of data: Reply from xxx.xxx.145.229: bytes=32 time=78ms TTL=49 Rep
  2. kjenkins46214

    Troubleshooting loading problems ubuntu 16.04

    Recently my Emby server (version has been pausing and reloading some but not all video episodes in my library. I use roku, a homerun hd device for live tv and a secondary roku (older) in another room. The videos pause the loading message comes up after a few moments. I have switched rokus, replaced router and even the mobile apps do same thing.The live tv via emby freezes but the other roku apps are fine, no problems I did donwgrade one version to but same issues. Thanks ffmpeg-transcode-1f62c5e0-2a2f-4d4a-bdfe-27c01f698d1d_1.txt ffmpeg-transcode-b460c20d-d3a0-435b-a
  3. I am new to Emby, and I am having a reoccurring issue where my playback of a show (nightly local news) is pixilating and freezing. This has happened 2 nights in a row at nearly the same time during the recording. It is still currently recording while I am watching, and I have not gotten to live yet (35 minute show and freezing around 20 minutes). This also has happened at least 3 times in the week and half I have been using Emby (switched from Plex due to problems they have not fixed to playback during recording that has been going on for months). I have had a few successful playbacks duri
  4. So I switched from Plex a while back as I prefer the way Emby handles my media and the plugins. But no matter what setting I pick I can not get stable playback of anything remotely. My internet connection is 400mbps/40mbps so that shouldn't be the problem. When playing from within the network with the windows server I have no issues and can play back anything in full quality. But when streaming it will only play for anywhere from a couple seconds to maybe a minute before it pauses, then continues. The pauses may be a second or 2 or may be 10 or so seconds. Regardless of how low I turn th
  5. Natilus13

    Playback freezes when outside of LAN

    Hello all, Has anyone else run into issues with playback when off your local network? I have had users reporting this recently (I believe only since updating to server v4.x) and have not had any luck in resolving it, I have tried adjusting the transcoding options, and even turning it off. I have also had the users try using much lower quality settings on their end. It all made no difference. Users are trying to playback files using various methods and it is always them same. While on my LAN, everything runs smooth as butter though. Would love to get some help trying to troubles
  6. Hello, I am having an issue with the Theater desktop app. For most hd content I try to play, it stutters at first and sometimes smooths out but usually stutters intermittently. I can see its direct playing from the server. I play the same content through firefox and get no stuttering. I really love the desktop app but have issues playing hd content. For the client I'm running Emby Theater 3.0.5 Windows 10 HP Desktop with 6 GB system ram AMD Athlon 64 X2 Dual core 4400+ AMD Radeon R9 270x 2GB graphics card And the server is Ubuntu 16.04 running emby AMD FX 8350 8-Core with 2
  7. Hi, I have both iphones and iPads and Emby seems to not really like any of them. If I play any media, it stutters if I put the quality above 1Mbps. Setting to auto does the same thing. I have other android phones, tablets, Nvidia Shield and no problems elsewhere, just the iOS app. I've tried both the internal server IP and my external domain name and that doesn't make any difference either. Doesn't matter if content is SD MP4 or HD, or even 4K, all does the same thing. Anyone have anything else I can try, or a setting somewhere I need to change? Thanks.
  8. One of the remote users on my server has been reporting freezing and stuttering quite often despite waiting for the transcode to reach 100%. It has happen across several different movies. It will play fine for some time but after 10-30 minutes the movie will freeze and it will never stutter and freeze from that point on. The movie is always 100% transcoded before playback begins and both of our speeds are quite sufficient for streaming and we experience no problems on any other sites. Were mainly using the web interface and google chrome for the remote user to play movies but have tried using
  9. Hey Guys, Just wanted to report what I have been seeing over the last couple of days. Occasionally Xbox One Theater will freeze during playback. The only way to fix it is to back out and hit resume. Also at some points when you back out the app becomes very slow and unresponsive when trying to scroll through the library. I have attached a server log. Thanks guys! Log.txt
  10. Hi all. So I've posted about this before, and didn't really receive support at that time unfortunately. Now that various versions have been released (which I've updated at various times), and I've tried a variety of things with the hardware (it's a VM). Nothing has fixed this issue, so I'm coming to the forums again for support. In case the title is unclear, playback of absolutely anything I watch in Emby will freeze at random times, and coincides with the service restarts that occur in the logs below. I'm including a code snippet with logs from before, during, and after a fre
  11. In the last couple days trailers stopped working for me. They don't play before movies (cinema mode) and when I go directly to the trailers plugin and try playing something, it just displays the loading icon forever. I didn't see anything that jumped out in the logs. I have tried reinstalling the plugin and it hasn't made any difference. Any ideas what could be going on?
  12. thatoneguy99

    Library Scan freezing

    I have been having a problem that seems to have started with the latest server version. I am not sure when I first noticed it so I am not 100% sure if the server version has anything to do with it. Long story short if I restart my server it will complete a scan with no problems (usually within 1 minute or less). Then after a bit of time with the server up it will conduct a scan and get stuck, usually at 49.9% every time. I have put my pastebin debug log link in here and this is shortly after a server restart. It started the library scan but around 1600 on the log it froze at 97.5%. Does a
  13. I'm trying to play back 10 bit hevc content to a number of devices. I have tried using the web app on my phone and laptop. A raspberry pi 2 with the Kodi app. The same app on my phone and the server where Emby is installed. All content not transcoded plays perfectly well via the addon option in the kodi app or via direct play. I never have any quality issues or buffering problems. Whenever I try and transcode the videos they play for just over a minute and then stop. There is no quality problems or buffering during this time. In task manager on the server ffmpeg starts with playbac
  14. Hey Guys, Emby theater for xbox one is still freezing during video playback. Its random but happens at least once or twice while watching a movie. Its hard to keep selling it to my family who get frustrated every time it freezes and I have to back out and resume from last positions which usually fixes it. I will provide any logs or pics you need even a sample file of a known movie to freeze up. Please, I just want Emby for Xbox one to work.... Is anyone else having this issue?
  15. I was testing a test movie file, and the web client crashes at around 32 minutes of play back. It doesn't matter if I skip through the video or watch it to the point, the video crashes. I've attached my three logs relating to playback, and it seems that FFmpeg is throwing an exception somewhere. Any tips? A little bit of extra information, it crashes in the web player AND on Chromecast. I've tried the video straight in VLC (just the video file, not DLNA) and it plays the section just fine. remux-c8cb89d2-a6f3-44a7-9364-73b75a9e4e70.txt remux-c990a73f-5972-4ea5-9633-76da4e1bc127.txt
  16. Just ditched Comcast boxes to move over to HDHR to stream and record with, here is my setup: Lenovo tower with AMD-A10-6700 APU with Radeon HD Graphics 3.70GHz, 8GB RAM, 1TB HD, PNY - NVIDIA GeForce GT 740 2GB DDR3 PCI Express 3.0 Graphics Card My media (movies, tv, music videos, etc) stream off a NAS - WD MyCloud EX2100 - (1GB RAM, 2 4TB HD's) Everything runs through an LG-Ericsson SMC-EZ1024DT EZ Switch, connected to an ARRIS SURFboard SBG6900-AC My Cable comes in through 2 HDHomerun Prime tuners, which I am running directly through Emby (no WMC for me). Internet/cable co
  17. Version: 3.0.5271.29451 Think this might be my first post - so thank you to all of the developers and testers for such an excellent platform. It has served us well for many years already and keeps getting better! Since the last update I have been experiencing a range of new, unexplained, behaviour with both the client and server (x64 Windows 8.1) counterparts. (This is the client / Classic Forum so will skim over the server first - ) The server functions fine once installed, but I had serious difficulty with the latest installer. It refused to complete the installation sitting at ~95%
  18. shaefurr

    Curious issue

    So, just recently my PC has started to annoy me. I rebuilt it not too long ago, new everything except hard drives/case. And now im getting this annoying freezing/stutter issue. For example if I watch a movie in MBT it will randomly freeze up the video and the audio will repeat (like a music CD would do when its scratched), the odd thing is it will stay like that until I push play and it will resume just fine then do the same thing later. What gets me though is it does it in Kodi, MBT and even netflix via firefox (metro app works fine). I honeslty have no idea what it is, I assumed the video ca
  19. Joramilea

    Server crashing

    My husband installed MB3 server for me and set everything up... it all worked great! Then he got a real server computer and put MB3 on that it worked great until that computer died. He put the old computer back up as our movie server and since then have nothing but issues! movies freeze while watching it on the app. He streams to chromcast and it freezes. My daughter and myself have had it freeze or pause several times during playing a movie. And at one time it showed up on my Xbox 360 and now I don't see the movies any more making it un-usable for MB3. Sometimes even though the server i
  20. During playback almost 100% of the time, Mediabrowser freezes and really just locks up either my phone or tablet to the point where I have to shut the device off and restart. I'll start the movie and everything will be fine. Then maybe I'll try to go and try and pause it and then I get a black screen and the entire device is not functional. Its gotten to the point that I just don't use the app anymore so I was hoping someone could help. I see by the reviews from the android play store that I am not the only one has this issue. Both my devices are Android 4.4.2. One is the a Galaxy
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