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The subtitles play fine with the android app with direct play, but the web player fails with: I've tried multiple files, all with .ass subtitles and embedded fonts and all fail. This is with "Allow subtitle extraction on the fly" unchecked. That option allows the video to play but it does not even display generic srt-type subs, it just plays without subtitles. ffmpeg-transcode-7310c3f5-6549-4467-ae69-4de36eb64160_1.txt embyserver.txt

Hello everyone, first of all I am new here and also in Emby, you will see me actively here often asking questions. I have a question, I have a proxmox server and inside 2 LXC one of jellyfin which is the one I currently use and another that I created a while ago to test Emby, I really want to see how it is because I have been told it is more advanced than Jellyfin and has more features and better clients, my doubt to all this is that my server has an intel i5 12500 with an iGPU UHD 770, currently I have by passthrough the 770 in the LXC of jellyfin and transcoding works perfectly and makes use of it if necessary, my question here is: In Emby will it also work the same way? or do I need a premium version? PD: this is how I have it configured in both Jellyfin and Emby, that's why I ask if I need the premium version to transcode or not.

I'm running the latest version of Emby through CasaOS on top of Ubuntu. When I enable Transcoding and go to Advanced, no hardware is listed. But there are options under Software Encoder. I already installed the latest drivers for my GTX 1070 through Ubuntu, so I'm not sure why it's not showing up. Any help is appreciated!

Hi Guys, Isn't it possible to transcode just the audio track in a stream? (Like with H264) I try on emby but it doesn't work. will it work in the future? For example, if an AV1 file has an audio track with DTS and the device does not support DTS, then H264 will only transcode the audio track. <- AWESOME This doesn't work with HEVC, that's why I hate HEVC and was hoping it works on AV1... But apparently if the audio codec is not supported by the client, AV1 is transcoded to H264, is there no audio coding alone with AV1 either? That would be really bad if you have a lot of DTS and 1 or 2 people with LG TV without DTS license or Browser play Another question: Would you rather choose MKV or MP4 for AV1? I heard MP4 is better for remote streaming. Another question: why is AV1 to AV1 (or HEVC to HEVC) transcoding not supported if the audio format doesn't fit or you want a lower video bitrate? It is always XY to H264 which means a high loss of quality and bandwidth. AV1 / HEVC encode + decode is possible to reduce the bit rate or correct the audio track?

Hi, I'm not exactly what I'm doing wrong. Nothing has changed that I know of. I'm running version Version 4.7.14.0 Any file I select to 'Convert', I now get the following message: 2024-01-16 21:27:24.242 Error TaskManager: Error *** Error Report *** Version: 4.7.14.0 Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb Operating system: Linux version 4.15.0-193-generic (buildd@lcy02-amd64-022) (gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)) #204-Ubuntu SMP Fri Aug 26 19:20:21 UTC 20 Framework: .NET 6.0.20 OS/Process: x64/x64 Runtime: opt/emby-server/system/System.Private.CoreLib.dll Processor count: 2 Data path: /var/lib/emby Application path: /opt/emby-server/system System.NullReferenceException: System.NullReferenceException: Object reference not set to an instance of an object. at Emby.Server.Sync.SyncJobProcessor.SyncAudio(SyncJobItem jobItem, BaseItem item, User user, Boolean enableConversion, SyncOptions syncOptions, ISyncProvider provider, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Sync.SyncJobProcessor.ProcessJobItem(SyncJobItem jobItem, Boolean enableConversion, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Sync.SyncJobProcessor.SyncJobItems(Int64[] jobItemIds, Boolean enableConversion, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Sync.SyncJobProcessor.Sync(IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Sync.SyncConvertScheduledTask.Execute(CancellationToken cancellationToken, IProgress`1 progress) at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options) Source: Emby.Server.Sync TargetSite: Void MoveNext() In the Conversions page I see that the item is queued: This now happens for any item, even ones that have already been transcoded by EMBY. What am I missing here? Can anyone help? Many thanks! MM

Hi there, first time poster and relatively new media server-hoster trying out Emby for a few weeks. Love the UX and just recently upgraded to Premiere. Currently running Emby and Jellyfin simultaneously in docker containers while I transition. Having an issue with playing media when using DVDSUB/PGS (image-based?) subtitles. I am able to play videos with SRT subtitles or no subtitles just fine, but whenever I load a media file with DVDSUB/PGS subtitles it seems to hang and my logs get filled with errors. I think that my issue may be related to the one described in this thread . For further context I have tested with both the web and chromecast clients and the error persists in each. Additionally, when I play the media with the DVDSUBs in Jellyfin it loads just fine. ffmpeg-transcode.txt

Hi Everyone, I setup an Emby server on a dedicated windows 10 desktop which has an NVIDIA NVEC compatible GPU. I am able to watch and transcode videos up to 4K when using the CPU/Software transcoding method when connecting directly over a LAN IP and publicly through a WAN IP and even with an SSL secured domain. Now the next step was hardware transcoding with the GPU. I set this up with a Premiere license and it works great on everything except when connecting publicly through a WAN IP and domain. I can watch and transcode video up to 4K by connecting through the local IP though. My internet connection is fast enough that I am able to watch 4K videos without transcoding in their original quality, this I discovered when I was using the CPU/Software transcoding method. The same issue also happened when trying Jellyfin. For the sake of getting the server setup and troubleshooting it, it is currently not going through any VPNs, Clouldflare products. or any thing special like that. The GPU is running the latest NVIDIA software and Windows 10 is completely up to date. I would be happy to send over any logs or further information to hopefully get this resolved. Thanks so much!

I am a recent Plex convert. My Plex environment was fully functional, including hardware transcoding, so I know all of the drivers etc. are configured correctly. I am subscribed to Premier. What I'm seeing is that I can browse all media normally using a web browser. I can start transcoded streams just fine from within my browser, switch between stream profiles, and see in the server that transcoding is happening normally. However, many transcoded videos simply refuse to play using the MacOS app (v.2.2.13). If I start the stream, it will spin for a while and load a blank, black screen. No media starts playing. If I max out the quality settings so that I get a direct stream, the video will play. This still happens even if I switch over to software transcoding, so I don't think it's a hardware vs. software issue. Logs attached. I am running through a reverse proxy. ffmpeg-transcode-a6101a69-5bc3-4733-b505-987a6578c760_1.txt embyserver.txt

Hi, Recently I bought a premium Emby subscription on decided to try hardware transcoding, after setting it up I give it a go but sadly some files doesn't start playing at all and the ones who do start only plays for about 10 seconds afterwards they stop. I tried to lower the quality and that way they play normally, but I would like to avoid that and always use the highest quality possible. I never had this issue before, without HW transcoding. I have Emby running on a docker container using the official image, the latest version. I can provide more information about the Docker setup if needed.p The server where Docker is running has a i7-10710U Processor, 16 gb of ram and a 500 gb SSD. Here's the server and ffmpeg log. Please let me know what other information I can provide! Thanks! embyserver.txt ffmpeg-transcode-62d0979d-8c11-43f4-bb36-4ed28f11f286_1.txt

I'm currently rocking a Quadro RTX 4000 and I know I can still upgrade to the 5000 but these cards are nearing five years old now. What's the current generation stuff that replaced them since Nvidia did away with it's Quadro branding. I'm also curious what everyone is using for their transcoding needs these days too.

Play fail after play a few minutes. I check the log and find the Transcode error. Here is the emby log: 2023-02-16 12:22:42.390 Info App: AppendExtraLogData - Deserialized GraphData fileStream: 1,251.00 bytes Graph Count: 1 2023-02-16 12:22:42.390 Info App: AppendExtraLogData - File Deleted 2023-02-16 12:22:42.391 Info App: ProcessRun 'StreamTranscode 8be24c' Process exited with code 1 - Failed 2023-02-16 12:22:47.080 Info Server: http/1.1 POST http://‌emby.xxxxxx.xx/emby/Sessions/Playing/Progress?X-Emby-Client=Emby for Android&X-Emby-Device-Name=Hotwill的Xiaomi 12&X-Emby-Device-Id=dc77996ed710ef9a&X-Emby-Client-Version=3.2.92&X-Emby-Language=zh-cn&reqformat=json. UserAgent: Mozilla/5.0 (Linux; Android 12; 2201123C Build/SKQ1.211006.001; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/109.0.5414.118 Mobile Safari/537.36 2023-02-16 12:22:47.080 Info Server: http/1.1 Response 204 to ‌x.xxx.xxx.38‌. Time: 1ms. http://‌emby.xxxxxx.xx/emby/Sessions/Playing/Progress?X-Emby-Client=Emby for Android&X-Emby-Device-Name=Hotwill的Xiaomi 12&X-Emby-Device-Id=dc77996ed710ef9a&X-Emby-Client-Version=3.2.92&X-Emby-Language=zh-cn&reqformat=json 2023-02-16 12:22:51.499 Info Server: http/1.1 Response 500 to ‌x.xxx.xxx.38‌. Time: 9920ms. http://‌emby.xxxxxx.xx/emby/videos/311299/hls1/main/138.ts?PlaySessionId=c74f6c74bd62450d82704aa64ba37725 2023-02-16 12:22:52.153 Info Server: http/1.1 POST http://‌emby.xxxxxx.xx/emby/Sessions/Playing/Progress?X-Emby-Client=Emby for Android&X-Emby-Device-Name=Hotwill的Xiaomi 12&X-Emby-Device-Id=dc77996ed710ef9a&X-Emby-Client-Version=3.2.92&X-Emby-Language=zh-cn&reqformat=json. UserAgent: Mozilla/5.0 (Linux; Android 12; 2201123C Build/SKQ1.211006.001; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/109.0.5414.118 Mobile Safari/537.36 2023-02-16 12:22:52.154 Info Server: http/1.1 Response 204 to ‌x.xxx.xxx.38‌. Time: 1ms. http://‌emby.xxxxxx.xx/emby/Sessions/Playing/Progress?X-Emby-Client=Emby for Android&X-Emby-Device-Name=Hotwill的Xiaomi 12&X-Emby-Device-Id=dc77996ed710ef9a&X-Emby-Client-Version=3.2.92&X-Emby-Language=zh-cn&reqformat=json 2023-02-16 12:22:52.505 Info Server: http/1.1 GET http://‌emby.xxxxxx.xx/emby/videos/311299/hls1/main/138.ts?PlaySessionId=c74f6c74bd62450d82704aa64ba37725. Host=emby.hotwill.cn, User-Agent=Emby/3.2.92 (Linux;Android 12) ExoPlayerLib/2.18.2, Accept-Encoding=identity, X-Real-IP=1.202.162.38, X-Forwarded-For=1.202.162.38 2023-02-16 12:22:52.517 Info App: ProcessRun 'StreamTranscode 51cd29' Execute: D:\programs\embyserver-win-x64-3.5.3.0\system\ffmpeg.exe -loglevel +timing -y -print_graphs_file "D:\programs\embyserver-win-x64-3.5.3.0\programdata\logs\ffmpeg-transcode-51cd2929-52da-45f0-a0ed-b40892f84164_1graph.txt" -copyts -start_at_zero -f mp4 -ss 00:06:54.000 -c:v:0 hevc -hwaccel:v:0 cuda -hwaccel_device:v:0 0 -hwaccel_output_format:v:0 cuda -c:v:1 mjpeg -i "D:\电视剧\狂飙 (2023)\Season 1\狂飙 - S01E20 - 第 20 集.mp4" -filter_complex "[0:0]superscale_cuda@f1=w=720:h=404,setsar@f2=sar=sar[f2_out0]" -map [f2_out0] -map 0:1 -sn -c:v:0 h264_nvenc -b:v:0 3810171 -g:v:0 75 -maxrate:v:0 3810171 -bufsize:v:0 7620342 -keyint_min:v:0 75 -r:v:0 25 -profile:v:0 main -c:a:0 copy -disposition:a:0 default -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -map_chapters -1 -segment_format mpegts -segment_list "D:\programs\embyserver-win-x64-3.5.3.0\programdata\transcoding-temp\1483D6\1483D6.m3u8" -segment_list_type m3u8 -segment_time 00:00:03.000 -segment_start_number 138 -individual_header_trailer 0 -write_header_trailer 0 -segment_write_temp 1 "D:\programs\embyserver-win-x64-3.5.3.0\programdata\transcoding-temp\1483D6\1483D6_%d.ts" 2023-02-16 12:22:53.305 Info App: AppendExtraLogData - Read graph file: D:\programs\embyserver-win-x64-3.5.3.0\programdata\logs\ffmpeg-transcode-51cd2929-52da-45f0-a0ed-b40892f84164_1graph.txt 2023-02-16 12:22:53.305 Info App: AppendExtraLogData - Deserialized GraphData fileStream: 1,251.00 bytes Graph Count: 1 2023-02-16 12:22:53.305 Info App: AppendExtraLogData - File Deleted 2023-02-16 12:22:53.305 Info App: ProcessRun 'StreamTranscode 51cd29' Process exited with code 1 - Failed and the ffmpeg-transcode log is in attachment. Error is: Impossible to convert between the formats supported by the filter 'setsar@f2' and the filter 'auto_scale_0' Please tell me what's the wrong. Thank you! ffmpeg-transcode-51cd2929-52da-45f0-a0ed-b40892f84164_1.txt

I'm sure there are scripts or maybe an add-on someone can point me to in the meantime? Has it ever been considered to put in a feature to transcode recordings as they are recording? For example if I record a 1HR HD program, recordings can get upwards of 6GB. If I could set a bitrate to have my server transcode the recording on the fly to say 1080p 5mbps? To keep file sizes down and reduce time spent cleaning up libraries

Having the exact same issue in 4.7.11. Ubuntu 22.04, 13700k Happens in both native install and in a docker (with /dev/dri passed as a device). Emby user is in video and render groups. Everything works fine for both Plex and Jellyfin. Emby used to work, not sure when it stopped.

I want to ask you, if you can please add a configuration option to force my Emby for Windows server to always use HLS streaming. At the moment my only way to force HLS streaming is to enable the "Convert Unsupported Audio" setting in the Android TV client. And I also have to have all the movie and series files with the default audio track with the E-AC3 or DTS codec. This way I force my Emby server to send HLS streams, instead of HTTP. The problem that with this method my Emby server also transcodes the E-AC3 or DTS audio track to AAC. If you add a configuration option in the Emby server to force the server to use HLS streaming, then it doesn't transcode the audio track unnecessarily. HLS transmission in my case solves the problem on my favorite and main television, the problem of constant jumps and jerks in the images. And since the latest version of the client for Android TV has become obsolete due to playback problems with DV and HDR10, and the client for Android 3.2.92 I don't have any option to force the HLS streaming. Thanks, greetings.

Hi emby team, say hello and welcome back to an old Error since the update of the emby server version from 4.6.x to 4.7.x an old an previously resolved error is back When playing a 4K HDR file that has a Dolby Atmos (TrueHD) audio track the new server version (from 4.7.0.1 to 4.7.0.4) is being transcoding not only the audio track but also the video track what costs a lot of CPU and more important picture quality. The old server version (4.6.7.0) works as designed. The video is playing direct and only the audio track is being transcoded! because I still have a backup of the old server version 4.6.7.0 I played the exactly same file once with 4.6.7.0 and once with 4.7.1.0. search the logs for "Und taeglich gruesst das Murmeltier.mkv" as I already described: 4.6.7.0 - no video transcoding (direct play) only the Dolby Atmos track is beiing trancoded to AC3 4.7.1.0 and above - video and audio is beiing transcoded the logfiles from both server versions are attached here PS: the problem of transcoding video that doesn't need to be transcoded already existed in earlier versions of emby server/LG App combinations but has been fixed sometime. now it's back PPS: if this topic belongs to emby server please move it... I can only reproduce the problem on my LG TVs but maybe it's a general server prob. embyserver-4.6.txt embyserver-4.7.txt

Hi all, I have run into a rather weird issue this evening after reviewing my hardware encoder options. After seeing a remote user connecting and playing a media file that needed to be transcoded due to global bit rate limitations, I noticed that it was streaming at a rather low bitrate of ~900kbps when the global limit was set to 2.5mbps. My upload speed is more than capable of achieving this and has done so without issue in the past. I hopped onto DSM to see what was up and found my CPU usage was spiking to 99-100%, which was causing the slow down. This has never happened before and I would typically only see CPU usage of 10-20% while transcoding any file, so I thought to check my hardware acceleration options, as per the wiki suggests, to ensure nothing was switched off. I found that I still had hardware acceleration set to 'Advanced', but weirdly enough, no options appeared under 'Preferred Hardware Encoders' as they had just a week ago. See the screenshot. It is almost as though it no longer recognizes any of the hardware options for hardware acceleration on my NAS. I am stumped as to what has caused this sudden switch. My only inclination would be that it has to do with my recent upgrade from Synology DSM firmware 6.2.3-25426 Update 3 to version 6.2.4-25554 last evening. That upgrade went smoothly and nothing indicated there was an error, but this is the only major change from last week to today. I have confirmed that this occurs both for remote users and myself while local. This issue occurs on a variety of different platforms including Amazon Fire TV devices, Firefox, etc. I also confirm that the spikes completely subside once I stop playing/transcoding of media files. Direct play files are seemingly not causing spikes of this nature. My Emby Premiere license also appears to be correctly input and resolving fine. I am also running the official package, not within Docker. Any help would be appreciated so I can adjust my hardware acceleration options to not cause spikes. Included is the server, hardware, and transcoding log of a problem file. Thank you. Server Specifications: Synology 920+ 8GB Memory Firmware: 6.2.4-25554 Emby: 4.5.4.0

Can you please let me know how I directly play uncompressed "wav" files without transcoding? I tried playing some FLAC files (music) at 96 kHz and also some FLAC files at 192 kHz and emby plays them directly, perfectly. I tried playing a 96 kHz WAV file and emby automatically transcodes the file to AAC. There is a message that states the reason for this is "Codec not supported". WAV files are very common and I don't want to transcode to AAC. I want to hear the files with their original, high resolution. I am running an emby server on Mac OS. I am using Google Chrome to control emby on the Mac that is running the emby server. The media I am accessing is stored on a Synology NAS DS418. Emby states that the codec of the wav files being played is "PCM_S24LE". I appreciate suggestions on how to handle this. I was not able to find an option to change this or more information in my searches. Thanks.

Hi all, Has anyone else found that the "auto" quality setting for remote play is far more aggressive on the Theatre app for Windows/Xbox? On the same PC, on the same network, if I play a 1080p file for example, the Theatre app will transcode to 720p 1.5 Mbps but the same file in the browser version will play direct. For a 4K file, Theatre will once again choose 720p, sometimes 3 Mbps if I'm lucky, but the browser and Android app will usually choose 1080p 6 Mbps. I know I can manually change it, but for users that I share with that watch with the Theatre app on Xbox, they're not tech savvy enough to know the difference between Mbps and won't know what to choose that wont buffer either because it's too high for my upload rate or because there's other users also streaming or I'm uploading a bunch of files to the cloud for work and the upload rate is lower than usual. Could the Theatre app get a little update to not be as aggressive? Also, when on "auto", does Emby only decide one time what the transcode rate should be when you first play a file, or does it adjust up and down during playback like Plex does? Thanks in advance!

Hi folks, I am new to this forum and Emby. Here the gist of a question/problem that I have not been able to resolve: Environment: Host Ubuntu Server (18.04) QEMU/KVM configuration 50TB (3 ZFS Pools) | Multiple VMs Passthrough NVIDIA 750ti to VM (Guest A) Guest A Ubuntu 20.04 - Passthrough NVIDIA 750ti (nvidia-smi -> OK) - Docker Docker Emby Server Questions: Although I have spent a good 2 days configuring things, reading posts, articles -- etc. I have not been able to find clear answers to the following basic questions. I kindly ask for your insight and/or specific links with specific answers to these questions: In short: Is emby not using HW to transcode content because of configuration or GPU capability issues? Other questions: 1. How do I know when/if emby is leveraging the video card for transcoding? The log is confusing to me (just learning about all this). Some sections show UseHWcodecs=true -> Then it uses a SW encoder >>>>>> FindVideoEncoder - Media: h264, UseHardwareCodecs: True, Mode: Custom Info Checking: 'libx264 Software Encoder' Info Check successful - selecting 'libx264 Software Encoder' 2. It appears emby recognized that HW is available/capable but then it is not used (lack of HW codecs)? 3. How do I know what is SW vs HW in the following lines? 16:51:30.397 Stream mapping: 16:51:30.397 Stream #0:0 -> #0:0 (mpeg2video (native) -> h264 (libx264)) 16:51:30.397 Stream #0:1 -> #0:1 (copy) I truly appreciate your help, hardware_detection-63777948584.txt ffmpeg-transcode-7a1f26b1-5881-4197-9360-8e3cca20a4f5_1.txt ffmpeg-transcode-LDMOVIE_4k_a18a5662-fe1b-4052-88ef-216c28ab7742_1.txt

Hi there, would it be possible to implement the feature that allows me to modify the transcode buffer in the GUI. Currently the buffer is bending between 2:00 min and 1:40 while throttle is active. I wish i could set the bending range e.g. to 4:00 to 5:00 by myself. Thx for considering

Is there a way to change the threshold for when to throttle transcoding when throttling is enabled? By default it looks like this is configured to 120s. I have found the xml where this setting is defined, however after modifying & saving there is no change according to transcoding logs. FYI, this is not an option from Emby management interface. Location of xml file: .../Emby-Server/Config/encoding.xml <ThrottleBufferSize>120</ThrottleBufferSize> Log Example ThrottleBySegmentRequest: RequestPosition: 00:01:03 - TranscodingPosition: 00:02:11 - ThrottleBuffer: 69s (Treshold: 120s) Please let me know if anyone can help determine if this is possible. Thanks

HI Sorry if this has already been answered but I couldn't find it. I am playing HEVC with 5.1 files to A Fire stick. Only the rear audio channels are going to my telly. How to I force it to transcode to stereo? In http://localhost:8096/web/encodingsettings.html/Playback/Transcoding I dont see anything about audio except boost when downmixing. Or anywhere else. thanks remainz I am just coming to Emby because it can do HEVC on a home server. UG Typo in title sorry. edit wont let me fix the title

Before I start, I'll explain what I mean by "without giving any reason why" usually when it starts to transcode, it would give a reason why like this (check the blue circling) Note:- I've forcefully made this video to transcode in the above picture by reducing the bitrate so that is not a bug but in this case, it doesn't this could be a bug so I'm just reporting that Now, I have no clue as to why this video transcodes while other videos with the same format doesn't. It's definitely not the subtitles or the audio because I've reencoded the video to HEVC and the audio and subtitle plays directly. Here's the logs ffmpeg-transcode-f5e334ff-98b7-4cd7-85d5-aeab259c3705_1.txt Here's the media info mediainfo.txt And here's the sample video Flowers of Evil - S01E01 - Flowers of Evil 1 of 13 (1)-001.mkv Ran with galaxy s10 on Emby android 3.1.94

Host OS：openwrt Kernel Version 5.4.108 Docker：20.10.6 (API: 1.41) emby server：docker 4.6.0.38 Feature Request： 1：give an option to use host memory as cache folder and can set an memory size limit,when cache run out , clear the oldest transcode file. 2：give an option to only allow iptv transcode. reason： 1：As most of client device such as iphone、android tv have very powerful cpu and do not need transcode,I only need transcode when watching IPTV. 2：My host os installed in an ssd drive with a data write limit and transcode produce mass data write. 3：My host have very large memory. Thank you very much for your hard work.

Hi, I can not run VAAPI on my server. My server is on an i5-8600K processor, OMV 0.4 4.1.17-1 installed. EMBY is placed on DOCKER EMBY works great except for VAAPI. Please help me how to run it. ffmpeg-transcode.txt embyserver.txt