Search the Community

Samsung tv app version used - 1.8.7 and 1.8.0. I use .strm files to stream movies. Internet speed and all other parameters are same for every client. When I skip a 10 -15 seconds in a movie in other clients(Android, Web App, Kodi), it skips instantly and does not do spinning. But in Samsung TV client, I have to wait 5-6 seconds. This waiting time is same as when you start a movie. It feels like there is NO BUFFER. It needs bigger buffer(for example --- 1 minute). Thanks in Advance.

Hello! I have an issue with my emby server. When the audio is transcoded, the movie is freezing once every 5-10 minutes. I attached the logs.The movie froze at 8:03pm Hardware: Dell optiplex micro / i5 9500T / 32gb ram / 2tb nvme / 4tb HDD. ffmpeg-remux-0fa3c2d9-a79f-4cdb-97b6-77b455ad3141_1.txt embyserver.txt ffmpeg-remux-e70211de-a926-4e54-9c41-85717b2f7fad_1.txt

While holding down the Right Button on remote, the seek baar slides very fast and smoothly in YouTube, Plex and Jellyfin etc on Samsung TV. This type of fast forward is desirable in Emby app since it is the standard in every other app. I have set 'skip forward to 30 sec' in Settings. When I press the right button only one time, the video skips 30 seconds. But when I hold down the Right Button, the video fast forwards only by 10 seconds and that too very slowly. Emby is fastest and most beautiful than others. The only thing I am uncomfortable with is slow fast forwarding.

Hi I have a very strange issue with one media crashing Emby on Samsung TV with version 1.6.7 (sideloaded with USB install). It manifested only with this particular movie and not other media. Emby direct played it but the remote buttons did not work during playback. I could not stop or bring up the OSD menu. After a few minutes, Emby app crashed. Even though the app was not running, on Emby server Dashboard I could still see the streaming session still running. If I played the same movie in a browser (direct play or transcoding), it was fine. So the problem is not with the media. I suspect the Tizen version has the issue. I have attached some screenshots and logs. Can someone from the support team please take a look at this odd issue? Thanks in advance! embyserver (1).txt ffmpeg-remux-085b019b-f95c-4db1-9214-19d87cd4df5f_1.txt ffmpeg-remux-dd024b84-909c-4bcc-9eab-69402b41e484_1.txt ffmpeg-remux-c98e7e3c-942e-4130-bda5-c0f35ec9d195_1.txt ffmpeg-remux-bab85333-6d43-455f-9bb8-5ef1422d0e90_1.txt

Hi there, I experienced some video artifacts (occasionally) while direct-playing an IMAX version of a movie. I have attached the log with the following info: Samsung model number: ue70ru7092uxxh Samsung firmware version: 1406 Samsung Emby client version: 1.6.6 Emby server version: 4.7.14.0 For any playback related issues also include the following: Attach the server and any transcode logs during the time of playback: Attached Post a screenshot of the media info from the bottom of the web client: If I played the same movie in Chrome browser (direct-play video) the artifacts are not there so this is definitely an issue with the Tizen Emby app. Can you please take a look at this? Thanks! ffmpeg-remux-acf4e317-4fcb-4d1b-bd19-8401c771ee31_1.txt embyserver.txt

They are subtitles embedded in the same file as the movie or series. mkv says codec: subrip. I downloaded subtitles and it says (srt) and these say (subrip). When the video is very heavy, it is very difficult to start the subtitle. Switching from one language to another is no problem. What surprises me is that the Google TV version has no problems instantly running the subtitles.

Wann kommt endlich die Emby App für Samsung Tizen TV für Deutschland / Schweiz /Österreich ? Es ist sehr mühsam die App jeden Monat neu zu Installieren!!! Klar ist das eine doofe Restriktion von Samsung für externe Apps wo Emby nichts dafür kann, aber es müsste mit Samsung eine Lösung gefunden werden ! Also, haut hier in die Tasten und schreibt eure Meinung dazu, dammit sich endlich was bewegt........

Hello, I have an issue on my new Samsung QLED QE55Q83B 4K 2022 (Model Code QE55Q83BATXXC) with the tizen app (I tried with latest version and older). I have movies with multiple audio languages but when i launch the video, it use always french audio which is tag as default, whatever language i choose. I can switch subtitles without problems. Do you have a solution ? Thank's

Hi, in version 1.3.8 it's impossible to select a filter in a library. If you select filter, then click on any selection field, you cannot select an option but the cursor seems to be stuck on the filter selection; just try it and you will understand. Ciao, Alfred

Hi there, Emby Server v4.7.1.0 (I was on v4.6.7.0). At the same time my Samsung Tizen TV apps expired so I've updated them both to v1.2.8. The issue I’ve just noticed is that when I open up an episode, the artwork behind the episode details and navigation areas is the thumbnail blown up. The thumbnail images are quite small ~400px so it looks quite poor. I’m pretty sure on the previous version of the Tizen app (or Emby Server) it used to display the fan art image. Here is an image of what I mean: Here is the same screen in the web user interface. I think this looks a lot better: I’ve looked in the display settings however there doesn’t seem to be an option to change this behaviour. Samsung TV Tizen App: v1.2.8 Samsung model number: QA65Q80TAWXXY Samsung firmware version: T-NKMUABC-2200.9, B2052210/B60202, BT - S Samsung Emby client version: v1.2.8 Emby server version: v4.7.1.0 thanks!

why the application expire in Samsung Q70 Series TV very frequent and i have to install the app using the USB every time it expires is there a way to extend the validity of the app?

Hi, with the latest builds of the Tizen version, there are two options on the "go back from EHS" menu: "Change User" and "Logout" (I'm not sure, what they are named in english, as my interface is german). Both seem to do the same: Open the user selection screen. So what's the point of having two entries that do the same? Or is there any difference? Also, the "Logout" option is the last entry in the menu, the "Close" option is before it. "Close" should be the last option as it has the biggest impact. Ciao, Alfred

Hi, in the current Tizen version (1.1.6) the "Next Up" when entering a series folder is gone. Why has this be removed and will we get it back? Thanks & Ciao, Alfred

Hi, with the latest Tizen App (1.1.5), pressing the play/pause button (combined button, not seperate play and pause button) on the remote doesn't start anymore the selected object, for example on home screen. This was added some time ago, but now it's gone again. You now have to enter the object and select play, if you want to start playback. Please add it back. Thanks & Ciao, Alfred

This same problem i am experiencing now on 1.1.04 and on some of the older onces, this is on Samsung 2019 model q65R Emby is playing both Embedded(not forced not default ) and external srt in same time...

Hi, the new info/chapter popup while playing in tizen version 1.1.0 is nice. But if the description text of the movie/episode is too long, it is not shown completely there seems no way to make it all readable, BTW: I like the new way for long description on detail screens, that there is not anymore the "more" button, but a popup for the whole text. Ciao, Alfred

Hi, in the Tizen app the light themes (including AppleTV) are pretty unusable. The problem exists in the latest 1.1.0 version and is there for already some versions. The problem is, if you enter detail screen or open the "logout/exit" menu, you get black font on darkened background, which is unreadable. It seems to only work right on the home screen, where you have black font on lightened background (which looks good). Could this please be checked? Thanks & Ciao, Alfred

So guys, really, what's going on with Emby for Samsung Tizen and the releases? Version 1.0.88 is out for already 10 days, but still no release notes for this. Also, there was a release in november with version number 1.0.86 (same as the october release), but this version had the great feature, that me and my wife really loved, that it showed "Next up", new content, etc. already on the Samsung home screen, like in other apps like Disney+ or YouTube. Why has this feature be removed in the 1.0.87 version? Could you please bring it back (or make it an option in the app, if it wasn't liked by some people)? Thanks & Ciao, Alfred

Hi all, I've installed latest emby app using usb method on Samsung UE48J5600 (Tizen) and successfully connected to my server which is on Synology DS1019+ with latest DSM 6.3, it successfully authenticated and when i wanted to play media i realised that the remote control "Enter" key does nothing when i click on a movie or series to play something. Did anyone encountered this? I've been searching the forum but i can't find this happening anywhere. Please advice. Thanks, Alex.

On tizen client app v1.0.85 I can't go below "Discover Emby Premiere" section to for example to watch (do obejrzenia) section. I can select my media, or go to profile. This discover emby premiere is not always displaying and when it doesn't navigation on start screen working fine.

I was using Emby 1.0.81 just fine and I upgraded to 1.0.82 today and it's not working. I can see the emby logo and that's that, I can't login, nor do I see any other prompts. I am using a 2016 model samsung TV (UA49K6300) Steps I've taken : 1. Power cycled the TV 2. Reinstalled apps, deleted and reinstalled too. 3. Tried different USB, redownloaded and copied the files again. 4. Waited 20 mins for the splash screen to pass. I don't know how to get log from tizen so I can't It can't even go to login page so server log will be useless. I grabbed a screenshot but that's that. Can I find the .zip file for 1.0.81 please ?

Having issues with the latest Tizen emby app 1.0.80. Although it happened on earlier ones as well. It seems like it happens when watching sports. I usually record about 5 hours in one file in case of rain delays and the files are usually around 35GB. I have attached the stats for nerds screenshot from the tv along with the server log. The problem is the fast forward and rewind stop working correctly. At this point the fast forward is causing it to go backwards about a minute will the rewind button just went backwards around 2 to 3 minutes. I have no way to fast forward during the commercials. I have even tried using the phone app as the remote control and it seems to cause the same issue. I have unplugged the tv, restarted the emby server on the NAS and have restarted the app on the tv. None of it fixed it. Any other suggestions? Model: UN55MU630DF Firmware version: 1280 Emby App: 1.0.80

Samsung model: QE75Q7FNA Samsung software: T-KTM2DEUC-1294.1, BT-S Emby client: 1.0.77 Emby Server: 4.4.3.0 (Official docker image | 8 core AMD FX CPU | 8GB RAM | 96GB SSD | NVidia Quadro P620) Connection: TV connected via CAT5E to Gigabit switch/server I've had this issue on and off for a few weeks but I always put it down to the previous low spec server I was running. Last week I upgraded to my new server and everything worked flawlessly - SD, HD and 4K content would stream and transcode without issue. This evening however this issue has returned. Selecting any file results in the rainbow wheel spinning (for a minute?) then the error message on the screen: "Playback Error: No compatible streams are currently available. Please try again later or contact your system administrator for details" If I try on any of the other devices in the house using the official Emby apps (2 ancient Android phones, 3 PCs and 3 Roku sticks) playback works flawlessly, it's just the Samsung TV that has issues. I've tried with both HD content, and SD content. Both result in the same error. Previous times I've had this error, the file that has failed to play has appeared in the Home screen under "Continue watching". It's as if the server starts playing, but the Samsung app doesn't connect to the stream. Thanks edit: I tried again with debug logging enabled, it failed on both files with the same error - additional logs attachedembyserver_debug.txt embyserver.txt

Hello, I've followed these instructions to install Emby TV app on my smart TV : The app did install correctly, and I could connect to my emby server, and list all the medias without any problem. However, there was a major issue : no matter which media I tried to open, Emby app showed the "loading" circle forever Thus, it is impossible to read any media with Samsung TV version of Emby. Samsung model number: QE55LS03RAUXXC Samsung firmware version: T-MSMDEUC-1356.2 Samsung Emby client version #: Emby for Samsung 1.0.79 (2020/06/01) Emby Server : 4.4.3.0 This issue happens with any media (any video, or any audio), but I copy here some mp3 info, in case it could be helpful : Audio Title : MP3 stereo Codec : MP3 Layout : stereo Channels : 2 ch Bitrate : 192 kbps Sample Rate : 44,100 Hz Default : No Container : mp3 Size : 19MB Attached are the only logs we can see in embyserver.txt For videos, in dashboard, we always could read : "direct play" (no transcoding). Is there any special configuration that I may need to change on the TV, or server side ? Note : there is no issue with the android version of Emby app. emby.tizen.txt

I would like to have a feature than allow me to search on an library, only in that library and not in the others, or/and show's us in the general search bar on wish library the movies/tvshows/etc... is located (and turn it available on Android TV, Android, iOS, LG, Samsung, etc...) . "how it's search now" "Preview" after code in this e.g 1º %libraryname% is equal to French Library (Films - [FR] ) and in the 2º %libraryname% is equal to English Library (Movies - [EN] ) Kinds Regards