marcelveldt 736 Posted November 6, 2014 Author Share Posted November 6, 2014 I think its something with my server that I run mbs on. I installed mbs(same version and the restore of the data from my main server using the backup plug-in. ) on my other server and everything works with titan 3.1.5. I tried reinstalling and restoring my mbs data but nada. I just don't know what the issue is with my main server. I think I have a workaround for the problem. Now the behaviour is that when something fails at serverside all the loading stops. I created some optimizations in the helper-service that should bypass that behaviour... Oh noticed that loading allready fails if there are some special characters in the results so maybe nothing is wrong with your setup but it's just that xbmc can't handle that characters. Please try the attached version of the helper script and let me know the results... script.titanskin.helpers-test.zip Link to comment Share on other sites More sharing options...
saitoh183 137 Posted November 6, 2014 Share Posted November 6, 2014 I think I have a workaround for the problem. Now the behaviour is that when something fails at serverside all the loading stops. I created some optimizations in the helper-service that should bypass that behaviour... Oh noticed that loading allready fails if there are some special characters in the results so maybe nothing is wrong with your setup but it's just that xbmc can't handle that characters. Please try the attached version of the helper script and let me know the results... script.titanskin.helpers-test.zip Error still. Tiles do loadup but then at a point it goes blank (black) and then the error appears Link to comment Share on other sites More sharing options...
marcelveldt 736 Posted November 6, 2014 Author Share Posted November 6, 2014 Error still. Tiles do loadup but then at a point it goes blank (black) and then the error appears OK, problem definitely not related to the skin... I checked your log and this is what I noticed: 09:55:26 T:5844 NOTICE: HTTP response error: 500 Internal Server Error 09:55:30 T:3376 NOTICE: XBMB3C ThemeMusicThread -> updateThemeMusic Called 09:55:30 T:5844 NOTICE: HTTP response error: 500 Internal Server Error 09:55:32 T:3376 NOTICE: XBMB3C ThemeMusicThread -> updateThemeMusic itemGUID : 09:55:32 T:5844 ERROR: Exception in thread Thread-8: Traceback (most recent call last): File "C:\Program Files (x86)\XBMC\system\python\Lib\threading.py", line 808, in __bootstrap_inner self.run() File "C:\Users\htpc\AppData\Roaming\XBMC\addons\plugin.video.xbmb3c\resources\lib\ArtworkLoader.py", line 59, in run self.run_internal() File "C:\Users\htpc\AppData\Roaming\XBMC\addons\plugin.video.xbmb3c\resources\lib\ArtworkLoader.py", line 76, in run_internal self.updateArtLinks() File "C:\Users\htpc\AppData\Roaming\XBMC\addons\plugin.video.xbmb3c\resources\lib\ArtworkLoader.py", line 308, in updateArtLinks result01 = self.updateCollectionArtLinks() File "C:\Users\htpc\AppData\Roaming\XBMC\addons\plugin.video.xbmb3c\resources\lib\ArtworkLoader.py", line 403, in updateCollectionArtLinks collectionResult = json.loads(jsonData) File "C:\Program Files (x86)\XBMC\system\python\Lib\json\__init__.py", line 338, in loads return _default_decoder.decode(s) File "C:\Program Files (x86)\XBMC\system\python\Lib\json\decoder.py", line 365, in decode obj, end = self.raw_decode(s, idx=_w(s, 0).end()) File "C:\Program Files (x86)\XBMC\system\python\Lib\json\decoder.py", line 383, in raw_decode raise ValueError("No JSON object could be decoded") ValueError: No JSON object could be decoded 09:55:34 T:3388 NOTICE: Thread LanguageInvoker start, auto delete: false Can you please try to disable the ThemeMusic service in the XBMB3C settings ? Link to comment Share on other sites More sharing options...
saitoh183 137 Posted November 6, 2014 Share Posted November 6, 2014 still error xbmc.log Link to comment Share on other sites More sharing options...
marcelveldt 736 Posted November 6, 2014 Author Share Posted November 6, 2014 still error Please type in this url in your browser and send me the file that you get (json file): http://192.168.13.198:8096/mediabrowser/Users/63be9f15b3e0726efb3a36aa081d66b1/Items?Limit=10&Recursive=true&SortBy=DateCreated&Fields=Path,Genres,MediaStreams,Overview&SortOrder=Descending&Filters=IsUnplayed&IsVirtualUnaired=false&IsMissing=False&IncludeItemTypes=Photo&format=json If it fails in your browser the problem is within your photo collection in MB3 server. Do you have this problem on all your devices ? Link to comment Share on other sites More sharing options...
saitoh183 137 Posted November 6, 2014 Share Posted November 6, 2014 (edited) Please type in this url in your browser and send me the file that you get (json file): http://192.168.13.198:8096/mediabrowser/Users/63be9f15b3e0726efb3a36aa081d66b1/Items?Limit=10&Recursive=true&SortBy=DateCreated&Fields=Path,Genres,MediaStreams,Overview&SortOrder=Descending&Filters=IsUnplayed&IsVirtualUnaired=false&IsMissing=False&IncludeItemTypes=Photo&format=json If it fails in your browser the problem is within your photo collection in MB3 server. Do you have this problem on all your devices ? I have no photos in MBS {"ResponseStatus":{"ErrorCode":"AuthenticationException","Message":"Exception of type 'MediaBrowser.Server.Implementations.Security.AuthenticationException' was thrown.","StackTrace":" at MediaBrowser.Server.Implementations.Session.SessionManager.ValidateSecurityToken(String token)\r\n at MediaBrowser.Server.Implementations.HttpServer.Security.AuthService.ValidateUser(IRequest req, IResponse response, IAuthenticated authAttribtues)\r\n at MediaBrowser.Server.Implementations.HttpServer.Security.AuthService.Authenticate(IRequest request, IResponse response, Object requestDto, IAuthenticated authAttribtues)\r\n at MediaBrowser.Controller.Net.AuthenticatedAttribute.RequestFilter(IRequest request, IResponse response, Object requestDto)\r\n at ServiceStack.ServiceStackHost.ApplyRequestFilters(IRequest req, IResponse res, Object requestDto)\r\n at ServiceStack.Host.RestHandler.ProcessRequestAsync(IRequest httpReq, IResponse httpRes, String operationName)"}} Edited November 6, 2014 by saitoh183 Link to comment Share on other sites More sharing options...
marcelveldt 736 Posted November 7, 2014 Author Share Posted November 7, 2014 I have no photos in MBS OK, so that's not related. I do see a lot of connection timeouts in your log, wonder why they're there. Or there is data requested that takes too long to send or it's an error. Could you make another debug log with the attached testversion of helper script ? I added some extra logging so maybe that way I can narrow down why the images aren't loaded... script.titanskin.helpers-test.zip Link to comment Share on other sites More sharing options...
saitoh183 137 Posted November 7, 2014 Share Posted November 7, 2014 OK, so that's not related. I do see a lot of connection timeouts in your log, wonder why they're there. Or there is data requested that takes too long to send or it's an error. Could you make another debug log with the attached testversion of helper script ? I added some extra logging so maybe that way I can narrow down why the images aren't loaded... script.titanskin.helpers-test.zip https://db.tt/Fi7Ii7CB Link to comment Share on other sites More sharing options...
marcelveldt 736 Posted November 7, 2014 Author Share Posted November 7, 2014 https://db.tt/Fi7Ii7CB Sorry, the log isn't complete... it ends while the background tasks are still running. Can you send me the log with XBMB3C debug logging off or just to info ? Link to comment Share on other sites More sharing options...
xnappo 1593 Posted November 7, 2014 Share Posted November 7, 2014 I noticed yesterday that I was getting errors in XBMC during startup with the latest addon. I had to upgrade the server to the 'beta' version... xnappo Link to comment Share on other sites More sharing options...
saitoh183 137 Posted November 7, 2014 Share Posted November 7, 2014 Sorry, the log isn't complete... it ends while the background tasks are still running. Can you send me the log with XBMB3C debug logging off or just to info ? https://db.tt/Fi7Ii7CB Titan 2.1.13 , Xbmb3c to 0.9.702, MBS 3.0.5421.0 ...After titan update, i re-installed your helper test There was no error on screen about a timeout Then i shutdown and re-opened and the error popped up even before the main menu screen came up and the only tile that was totally blank was Picture (i did not modify tiles after reset). I removed Picture tile and restarted xbmc...so far no error but i dont think Picture tile was the problem since in my normal config i remove that tile cuz i have no pictures. Here is the log when the error happened https://db.tt/59zfETUu I noticed yesterday that I was getting errors in XBMC during startup with the latest addon. I had to upgrade the server to the 'beta' version... xnappo My htpc has had the problem even after the update to 3.0.5421.0. Right now i have a second Mbs installed on my other server and everything runs smoothly when xbmb3c is pointing to it. Im stumpped...been at this problem for almost 2 weeks now Link to comment Share on other sites More sharing options...
marcelveldt 736 Posted November 7, 2014 Author Share Posted November 7, 2014 Right now i have a second Mbs installed on my other server and everything runs smoothly when xbmb3c is pointing to it. Im stumpped...been at this problem for almost 2 weeks now Thank you for the log files and your patience on this, it's a really hard problem as you may understand So, if you point the XBMB3C addon to your second server all is fine ? Well, than we have to conclude that the problem is definitely in the server or in the communication between the addon and that server. Are both servers running the same version ? Also, on your not-working server, did you try to downgrade it to release or just redo the beta install ? I see some errors in your log that could be related: 11:05:06 T:3756 NOTICE: HTTP response error: 500 Internal Server Error 08:59:08 T:4884 ERROR: send: "\x81\xdd\xeaFR\xea\x91d\x16\x8b\x9e'p\xd0\xcad\n\xa8\xa7\x05.\xa9\xa9t\x17\xd3\xaf\x02e\xdb\xd3wf\xde\xab\x04j\xab\xacqe\xaf\xae\x05\x13\xd9\xdc\x00d\xab\xae\x03a\x96\xdahk\xc4\xddv`\x96\xbf6!\x9e\x8b/ \x99\xc8jr\xc8\xa7#!\x99\x8b!7\xbe\x9367\xc8\xd0fp\xa3\x8e#<\x9e\x832+\xc8\x97" Maybe you can also look in the MB3 server log from that timestamp if there's a more extended errormessage there ? The XBMC logs provide no info to work with, all is fine except for the errors like I pasted above... Link to comment Share on other sites More sharing options...
marcelveldt 736 Posted November 8, 2014 Author Share Posted November 8, 2014 I noticed yesterday that I was getting errors in XBMC during startup with the latest addon. I had to upgrade the server to the 'beta' version... xnappo Do you have any ideas what could be the error in here ? user saitoh183 has a error message on startup in XBMC and his artwork isn't loaded well. Or do we have to call one of the server devs for help ? I'm out of options here Link to comment Share on other sites More sharing options...
saitoh183 137 Posted November 8, 2014 Share Posted November 8, 2014 Did you also try - just for test- to downgrade your server to release instead of beta ? With the next beta release the whole authentication mechanism has changed, maybe (but I'm just guessing here) it has something to do with that. I will give it a try...at this point...nothing to lose. it sucks that i cant remember when the problem started...could have maybe narrowed it down Link to comment Share on other sites More sharing options...
saitoh183 137 Posted November 8, 2014 Share Posted November 8, 2014 (edited) I will give it a try...at this point...nothing to lose. it sucks that i cant remember when the problem started...could have maybe narrowed it down I dont know when i will get a chance to try this but when i do i will report back. In the meantime both my machines are connected to my other server and things seem to be going well( on gotham and helix) except on both versions (using the latest beta titan skins and xbmb3c) im getting the following error that only affects the Favorite shows and Favorite movie tiles. They at some point start showing blank and eventually come back then go away again. 19:40:40 T:2832 ERROR: CCurlFile::Stat - Failed: HTTP response code said error(22) for http://192.168.13.190:8095/mediabrowser/Items/da777e188bdc760985d7b138f62d0b82/Images/Backdrop/2/e3ab56fe27d389446754d0fb04910a34/original/1920/1080/0?&EnableImageEnhancers=false 19:40:40 T:2684 NOTICE: Thread JobWorker start, auto delete: true 19:40:40 T:2832 ERROR: CCurlFile::Stat - Failed: HTTP response code said error(22) for http://192.168.13.190:8095/mediabrowser/Items/da777e188bdc760985d7b138f62d0b82/Images/Backdrop/2/e3ab56fe27d389446754d0fb04910a34/original/1920/1080/0?&EnableImageEnhancers=false 19:40:40 T:2832 ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 404 19:40:40 T:2832 NOTICE: CCurlFile::FillBuffer - Reconnect, (re)try 1 19:40:40 T:2832 ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 404 19:40:40 T:2832 ERROR: CCurlFile::CReadState::Connect, didn't get any data from stream. 19:40:40 T:2832 ERROR: XFILE::CHTTPDirectory::GetDirectory - Unable to get http directory 19:40:40 T:2832 ERROR: XFILE::CDirectory::GetDirectory - Error getting http://192.168.13.190:8095/mediabrowser/Items/da777e188bdc760985d7b138f62d0b82/Images/Backdrop/2/e3ab56fe27d389446754d0fb04910a34/original/1920/1080/0/?&EnableImageEnhancers=false 19:40:40 T:2832 ERROR: CCurlFile::Stat - Failed: HTTP response code said error(22) for http://192.168.13.190:8095/mediabrowser/Items/da777e188bdc760985d7b138f62d0b82/Images/Backdrop/2/e3ab56fe27d389446754d0fb04910a34/original/1920/1080/0?/620/350/0?&EnableImageEnhancers=false 19:40:40 T:2348 NOTICE: Thread FileCache start, auto delete: false 19:41:25 T:4256 NOTICE: Thread JobWorker start, auto delete: true 19:41:25 T:4256 ERROR: CCurlFile::Stat - Failed: HTTP response code said error(22) for http://192.168.13.190:8095/mediabrowser/Items/7e6e5e54a4b9b3a5f57659df731dd284/Images/Backdrop/2/e3ab56fe27d389446754d0fb04910a34/original/1920/1080/0?&EnableImageEnhancers=false 19:41:25 T:4256 ERROR: Previous line repeats 1 times. 19:41:25 T:4256 ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 404 19:41:25 T:4256 NOTICE: CCurlFile::FillBuffer - Reconnect, (re)try 1 19:41:25 T:4256 ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 404 19:41:25 T:4256 ERROR: CCurlFile::CReadState::Connect, didn't get any data from stream. 19:41:25 T:4256 ERROR: XFILE::CHTTPDirectory::GetDirectory - Unable to get http directory 19:41:25 T:4256 ERROR: XFILE::CDirectory::GetDirectory - Error getting http://192.168.13.190:8095/mediabrowser/Items/7e6e5e54a4b9b3a5f57659df731dd284/Images/Backdrop/2/e3ab56fe27d389446754d0fb04910a34/original/1920/1080/0/?&EnableImageEnhancers=false 19:41:26 T:2512 NOTICE: Thread JobWorker start, auto delete: true 19:41:26 T:4256 ERROR: CCurlFile::Stat - Failed: HTTP response code said error(22) for http://192.168.13.190:8095/mediabrowser/Items/7e6e5e54a4b9b3a5f57659df731dd284/Images/Backdrop/2/e3ab56fe27d389446754d0fb04910a34/original/1920/1080/0?/620/350/0?&EnableImageEnhancers=false 19:41:26 T:2512 ERROR: CCurlFile::Stat - Failed: HTTP response code said error(22) for http://192.168.13.190:8095/mediabrowser/Items/d489716c8d88d933d16a7bfd41b85b5d/Images/Backdrop/1/e3ab56fe27d389446754d0fb04910a34/original/1920/1080/0?/620/350/0?&EnableImageEnhancers=false Also i tried pointing to the cache of the other server (made a copy) and still the same problem Edited November 8, 2014 by saitoh183 Link to comment Share on other sites More sharing options...
saitoh183 137 Posted November 8, 2014 Share Posted November 8, 2014 Thank you for the log files and your patience on this, it's a really hard problem as you may understand So, if you point the XBMB3C addon to your second server all is fine ? Well, than we have to conclude that the problem is definitely in the server or in the communication between the addon and that server. Are both servers running the same version ? Also, on your not-working server, did you try to downgrade it to release or just redo the beta install ? I see some errors in your log that could be related: 11:05:06 T:3756 NOTICE: HTTP response error: 500 Internal Server Error 08:59:08 T:4884 ERROR: send: "\x81\xdd\xeaFR\xea\x91d\x16\x8b\x9e'p\xd0\xcad\n\xa8\xa7\x05.\xa9\xa9t\x17\xd3\xaf\x02e\xdb\xd3wf\xde\xab\x04j\xab\xacqe\xaf\xae\x05\x13\xd9\xdc\x00d\xab\xae\x03a\x96\xdahk\xc4\xddv`\x96\xbf6!\x9e\x8b/ \x99\xc8jr\xc8\xa7#!\x99\x8b!7\xbe\x9367\xc8\xd0fp\xa3\x8e#<\x9e\x832+\xc8\x97" Maybe you can also look in the MB3 server log from that timestamp if there's a more extended errormessage there ? The XBMC logs provide no info to work with, all is fine except for the errors like I pasted above... Yes both MBS are same version...the non working one is on a Server 2012 R2 Std with the server 2012 Essential Dashboard installed. The working on is on my storage machine which is running Win 8.1 pro. I also jogged it down to a communication but im wondering if there is something on my server that is causing this outside of mbs. I tried disabling the Firewall, MBS logs showed nothing. I tried reinstalling MBS already. Its not something in the DB of mbs because i restored that to my other server and connection to it has been fine. Do you know what that error message is about? Link to comment Share on other sites More sharing options...
marcelveldt 736 Posted November 8, 2014 Author Share Posted November 8, 2014 Yes both MBS are same version...the non working one is on a Server 2012 R2 Std with the server 2012 Essential Dashboard installed. The working on is on my storage machine which is running Win 8.1 pro. I also jogged it down to a communication but im wondering if there is something on my server that is causing this outside of mbs. I tried disabling the Firewall, MBS logs showed nothing. I tried reinstalling MBS already. Its not something in the DB of mbs because i restored that to my other server and connection to it has been fine. Do you know what that error message is about? Did you also try - just for test- to downgrade your server to release instead of beta ? With the next beta release the whole authentication mechanism has changed, maybe (but I'm just guessing here) it has something to do with that. Link to comment Share on other sites More sharing options...
marcelveldt 736 Posted November 8, 2014 Author Share Posted November 8, 2014 I dont know when i will get a chance to try this but when i do i will report back. In the meantime both my machines are connected to my other server and things seem to be going well( on gotham and helix) except on both versions (using the latest beta titan skins and xbmb3c) im getting the following error that only affects the Favorite shows and Favorite movie tiles. They at some point start showing blank and eventually come back then go away again. Also i tried pointing to the cache of the other server (made a copy) and still the same problem That sounds good, strange thing however what is going on with your main server... Hopefully you can manage to fix that. I fixed the issue with the Favorite tiles for you. Available in update of helper-script v.1.2.2 1 Link to comment Share on other sites More sharing options...
xnappo 1593 Posted November 8, 2014 Share Posted November 8, 2014 No idea what would cause that... Link to comment Share on other sites More sharing options...
marcelveldt 736 Posted November 8, 2014 Author Share Posted November 8, 2014 (edited) NEW VERSION RELEASED ON OFFICIAL REPOHello all,Just a little heads up that version 2.1.15 is released on the official XBMC repo.It will be available within the next hours/days (depends on the repo distibution)What is new in this release ?- several improvements to the menu system- New enhanced homescreen (all in one view)- New views: Fanart and single poster- Clearlogo's added to views- all xbmc languages supported (translated by transifex project)- local trailer support for Kodi and MB3 libraries- lot's of bugfixes and enhancementsA big thank you for all beta testers to make this release stable again! Edited November 8, 2014 by marcelveldt 1 Link to comment Share on other sites More sharing options...
saitoh183 137 Posted November 9, 2014 Share Posted November 9, 2014 That sounds good, strange thing however what is going on with your main server... Hopefully you can manage to fix that. I fixed the issue with the Favorite tiles for you. Available in update of helper-script v.1.2.2 Where do i get it...it's not in the repo when i refresh...i was only able to update to titan 2.1.15 but helper is still 1.2.1 Link to comment Share on other sites More sharing options...
marcelveldt 736 Posted November 9, 2014 Author Share Posted November 9, 2014 Where do i get it...it's not in the repo when i refresh...i was only able to update to titan 2.1.15 but helper is still 1.2.1 It's on the mediabrowser xbmb3c repo (not the beta) Link to comment Share on other sites More sharing options...
saitoh183 137 Posted November 9, 2014 Share Posted November 9, 2014 It's on the mediabrowser xbmb3c repo (not the beta) Ah Link to comment Share on other sites More sharing options...
Dubh 1 Posted November 9, 2014 Share Posted November 9, 2014 Hello, When you have a chance can you take a look at my log? It freaked when I was messing with the skins preffrences. When it starts to build it warns Unable to Build Menu. I would have installed log uploader but not fast enough for the popup.. Thanks! kodi.log Link to comment Share on other sites More sharing options...
saitoh183 137 Posted November 9, 2014 Share Posted November 9, 2014 I fixed the issue with the Favorite tiles for you. Available in update of helper-script v.1.2.2 still happening. After i updated i noticed the error happened a few seconds after starting kodi. http://tny.cz/59e51f54 I noticed in that log that there was a error about favorites.xml could not be found, so i go the one from my previous install and remove the content and left it with blank data...jsut the favorite tags. Then i started kodi and the error too k much long er to start https://www.dropbox.com/s/8vypkqhe8unj5a2/kodi.log?dl=0 Link to comment Share on other sites More sharing options...
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