mattmartinolc 4 Posted July 13, 2023 Share Posted July 13, 2023 On 7/12/2023 at 5:56 PM, Anielarias said: i think am having the same issue Tried 1.0.0.4 also but same result - I can click the manual scan button and it will give the message that says it's working but nothing happens. Link to comment Share on other sites More sharing options...
Anielarias 23 Posted July 14, 2023 Share Posted July 14, 2023 3 hours ago, mattmartinolc said: Tried 1.0.0.4 also but same result - I can click the manual scan button and it will give the message that says it's working but nothing happens. i need a solution to this, i want to cry Link to comment Share on other sites More sharing options...
Luke 37151 Posted July 14, 2023 Share Posted July 14, 2023 36 minutes ago, Anielarias said: i need a solution to this, i want to cry Hi, what message? Please make sure to provide a server log for the developer to review. How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
Anielarias 23 Posted July 14, 2023 Share Posted July 14, 2023 31 minutes ago, Luke said: Hi, what message? Please make sure to provide a server log for the developer to review. How to Report a Problem Thanks. hasn't someone here that is already having this issue already provided logs? Link to comment Share on other sites More sharing options...
mattmartinolc 4 Posted July 14, 2023 Share Posted July 14, 2023 9 hours ago, Luke said: Hi, what message? Please make sure to provide a server log for the developer to review. How to Report a Problem Thanks. Hi so when I click to run it manually in the options page, on the scheduled tasks it says it ran but took 0 seconds. So then I tried to set it to run on emby startup and restarted the server. Also took 0 seconds. Attached is the server log. The only mentions of autocollections is the version check (1.0.0.5) and that the server loaded it. It doesn't seem to make any mention of attempts to merge Movies. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37151 Posted July 14, 2023 Share Posted July 14, 2023 7 hours ago, mattmartinolc said: Hi so when I click to run it manually in the options page, on the scheduled tasks it says it ran but took 0 seconds. So then I tried to set it to run on emby startup and restarted the server. Also took 0 seconds. Attached is the server log. The only mentions of autocollections is the version check (1.0.0.5) and that the server loaded it. It doesn't seem to make any mention of attempts to merge Movies. embyserver.txt 31.54 kB · 1 download What were you expecting to get grouped that didn't? Link to comment Share on other sites More sharing options...
Anielarias 23 Posted July 14, 2023 Share Posted July 14, 2023 (edited) 1 hour ago, Luke said: What were you expecting to get grouped that didn't? all movies matching the same imdb id Edited July 14, 2023 by Anielarias Link to comment Share on other sites More sharing options...
mattmartinolc 4 Posted July 14, 2023 Share Posted July 14, 2023 (edited) 2 hours ago, Luke said: What were you expecting to get grouped that didn't? The plugin is supposed to merge movies with the same tvdb id so they don't look like the same movie is listed multiple times, but rather a dropdown menu that lets you choose which version to play. But it doesn't seem to do anything. Edited July 14, 2023 by mattmartinolc 1 Link to comment Share on other sites More sharing options...
Luke 37151 Posted July 14, 2023 Share Posted July 14, 2023 44 minutes ago, Anielarias said: all movies matching the same imdb id 8 minutes ago, mattmartinolc said: The plugin is supposed to merge movies with the same tvdb id so they don't look like the same movie is listed multiple times, but rather a dropdown menu that lets you choose which version to play. But it doesn't seem to do anything. Example? Have you checked the external ids in the metadata editor to ensure they match for each title? When you checked it, what did you find? Link to comment Share on other sites More sharing options...
Anielarias 23 Posted July 14, 2023 Share Posted July 14, 2023 34 minutes ago, Luke said: Example? Have you checked the external ids in the metadata editor to ensure they match for each title? When you checked it, what did you find? this used to work and it would do this automatically, there wasn't any human intervention needed at all. after a point it stop working for me. Link to comment Share on other sites More sharing options...
Luke 37151 Posted July 15, 2023 Share Posted July 15, 2023 1 hour ago, Anielarias said: this used to work and it would do this automatically, there wasn't any human intervention needed at all. after a point it stop working for me. It's always been the same and has always been based on the metadata of your movies. It never used the internet and instead used what was already in your server database. Link to comment Share on other sites More sharing options...
Anielarias 23 Posted July 15, 2023 Share Posted July 15, 2023 (edited) 2 hours ago, Luke said: It's always been the same and has always been based on the metadata of your movies. It never used the internet and instead used what was already in your server database. idk how to respond to your comment. all i know is worked at some point then it stop working. Edited July 15, 2023 by Anielarias Link to comment Share on other sites More sharing options...
Luke 37151 Posted July 15, 2023 Share Posted July 15, 2023 4 minutes ago, Anielarias said: idk how to respond to your comment. all i know is worked for a point then it stop working. And my response is the plugin works just fine, but each version needs to have their external id's set correctly and consistently in the metadata editor. There could be any number of reasons why this might not be happening for you, such as changes to your server settings, library settings, as well as factors outside of Emby Server. That's why we ask for specific examples. That's why we ask for log files, and that's why we ask the questions that we ask in order to determine the reason. 1 Link to comment Share on other sites More sharing options...
mattmartinolc 4 Posted July 15, 2023 Share Posted July 15, 2023 18 hours ago, Luke said: And my response is the plugin works just fine, but each version needs to have their external id's set correctly and consistently in the metadata editor. There could be any number of reasons why this might not be happening for you, such as changes to your server settings, library settings, as well as factors outside of Emby Server. That's why we ask for specific examples. That's why we ask for log files, and that's why we ask the questions that we ask in order to determine the reason. Would not having write access to a lot of the folders the content is located in effect it? Basically it's a stock emby server install on Ubuntu. This is the only plugin installed that isn't on by default after install. Link to comment Share on other sites More sharing options...
Luke 37151 Posted July 15, 2023 Share Posted July 15, 2023 Just now, mattmartinolc said: Would not having write access to a lot of the folders the content is located in effect it? Basically it's a stock emby server install on Ubuntu. This is the only plugin installed that isn't on by default after install. I don't think that will matter, no. Link to comment Share on other sites More sharing options...
mattmartinolc 4 Posted July 15, 2023 Share Posted July 15, 2023 13 minutes ago, Luke said: I don't think that will matter, no. I feel like I am at a loss then. The content is manually identified in some cases if Emby got it wrong or got the right movie wrong year or something but otherwise stock. Link to comment Share on other sites More sharing options...
mattmartinolc 4 Posted July 15, 2023 Share Posted July 15, 2023 Question - (sorry new to emby a bit) - what do you mean by External IDs? When I look at some of the metadata on some of the titles that appear multiple times, the imdb, TheMoviedb, and tvdb IDs all match. Did I misunderstand what you meant? Link to comment Share on other sites More sharing options...
Luke 37151 Posted July 15, 2023 Share Posted July 15, 2023 Just now, mattmartinolc said: Question - (sorry new to emby a bit) - what do you mean by External IDs? When I look at some of the metadata on some of the titles that appear multiple times, the imdb, TheMoviedb, and tvdb IDs all match. Did I misunderstand what you meant? OK, maybe try refreshing the metadata for all of them and then running the function in the plugin to do the merging again. I am not the developer of this plugin, however I can help with troubleshooting by giving you things to check on such as that. I would also check Emby library setup and ensure the library is setup with the Movies content type, and does the plugin require each version to be part of the same library? I don't know, the developer of the plugin will have to answer that but that could be one reason. The more you help the plugin developer by providing the requested information (examples, log files, etc). the more likely it is that you'll be able to get to the bottom of it. Thanks. Link to comment Share on other sites More sharing options...
mattmartinolc 4 Posted July 16, 2023 Share Posted July 16, 2023 4 hours ago, Luke said: OK, maybe try refreshing the metadata for all of them and then running the function in the plugin to do the merging again. I am not the developer of this plugin, however I can help with troubleshooting by giving you things to check on such as that. I would also check Emby library setup and ensure the library is setup with the Movies content type, and does the plugin require each version to be part of the same library? I don't know, the developer of the plugin will have to answer that but that could be one reason. The more you help the plugin developer by providing the requested information (examples, log files, etc). the more likely it is that you'll be able to get to the bottom of it. Thanks. Did as you suggested and refreshed metadata and rescanned metadata folder. Still no dice. Then I restarted emby server. Still nothing. I am stumped. 1 Link to comment Share on other sites More sharing options...
Luke 37151 Posted July 16, 2023 Share Posted July 16, 2023 16 hours ago, mattmartinolc said: Did as you suggested and refreshed metadata and rescanned metadata folder. Still no dice. Then I restarted emby server. Still nothing. I am stumped. Where is the specific example? Link to comment Share on other sites More sharing options...
mattmartinolc 4 Posted July 16, 2023 Share Posted July 16, 2023 3 hours ago, Luke said: Where is the specific example? Here is one - just snipped an example of the first movie that is duplicated on the movies section, then snipped their external IDs 1 Link to comment Share on other sites More sharing options...
Luke 37151 Posted July 17, 2023 Share Posted July 17, 2023 On 7/16/2023 at 6:08 PM, mattmartinolc said: Here is one - just snipped an example of the first movie that is duplicated on the movies section, then snipped their external IDs Ok thanks. Looks good to me. Hopefully the developer will have some ideas. Link to comment Share on other sites More sharing options...
Anielarias 23 Posted July 17, 2023 Share Posted July 17, 2023 1 hour ago, Luke said: Ok thanks. Looks good to me. Hopefully the developer will have some ideas. why isn’t this implemented into emby? sounds like a nice feature to have. i personally use only that now is broken Link to comment Share on other sites More sharing options...
Luke 37151 Posted July 17, 2023 Share Posted July 17, 2023 16 minutes ago, Anielarias said: why isn’t this implemented into emby? sounds like a nice feature to have. i personally use only that now is broken It’s certainly possible for future updates. Link to comment Share on other sites More sharing options...
Err0r0815 4 Posted July 18, 2023 Share Posted July 18, 2023 9 hours ago, Luke said: It’s certainly possible for future updates. that's ridiculous. the sentence has been written here in the topic since 2019 and the feature has not yet been added. this is a stalling technique. the fature will never be added. 1 Link to comment Share on other sites More sharing options...
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