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Mouse cursor reappears on media change, does not disappear

emby theater windows mouse cursor cursor mouse user interface UI UX

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#1 SenatorIvy OFFLINE  

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Posted 27 April 2018 - 02:03 AM

On Emby Theater (latest) in Windows 10 (1803) the mouse cursor reappears when media change happens, and does not disappear after.

 

Ie:

 

Click on episode 1

Move cursor to lower corner of screen out of habit

Media bar and cursor eventually fade out

Finish episode 1

Mouse cursor reappears in lower corner and never disappears.

 

This gives me the angular resize cursor in the lower corner when I'm binge watching and it drives me bonkers.


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#2 Luke OFFLINE  

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Posted 27 April 2018 - 12:10 PM

Hi, this is probably happening because you've moved the mouse cursor slightly beyond the app border, and the operating system resize cursor is now showing. 

To avoid this, just keep the mouse anywhere inside the user interface.



#3 SenatorIvy OFFLINE  

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Posted 27 April 2018 - 02:19 PM

That's definitely not the cause; my mouse is a touch pad on a media keyboard and it happens even with the keyboard turned off. :)

#4 Doofus OFFLINE  

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Posted 27 April 2018 - 02:25 PM

What happens if you leave the cursor in the center of the screen?

#5 SenatorIvy OFFLINE  

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Posted 27 April 2018 - 02:27 PM

Same thing. The cursor always reappears on media change no matter where I leave it/what it's focused on,even with the keyboard off.

#6 Doofus OFFLINE  

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Posted 27 April 2018 - 02:30 PM

If you slightly move the cursor, does it then go away?

#7 SenatorIvy OFFLINE  

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Posted 27 April 2018 - 02:33 PM

Yeah if I turn the keyboard back on and move the cursor it will disappear again in the usual time. I figure programmatically there must be something that changes the mouse state from hidden on media open but then the hidemouse probably never fires because it's linked to a variable like OnMouseStop or somethin like that that never fires cause technically the mouse cant stop moving if it never starts moving, haha. :)

#8 Luke OFFLINE  

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Posted 27 April 2018 - 02:34 PM

When the  mouse is no longer over the user interface, the app stops interacting with it, and that's what's happening here.



#9 SenatorIvy OFFLINE  

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Posted 27 April 2018 - 02:39 PM

It happens even when I leave the mouse in the center of the screen. Emby Theater is maximized and the system only has one monitor on it; there's nowhere for the mouse to go that isnt over the user interface.

If the video isnt considered part of the UI, it happens even when I leave the mouse in areas where UI objects do show.

#10 Luke OFFLINE  

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Posted 27 April 2018 - 04:07 PM

Ok, I can't reproduce that. Something unexpected must be going on there, such as the Emby Theater window not having focus.



#11 SenatorIvy OFFLINE  

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Posted 27 April 2018 - 04:23 PM

When I get home later tonight I'll see if I can test and see focus. I think I got an old util that'll tell me what hwnd has focus. Assuming Windows even uses that framework for window referencing anymore, I suppose. Been ages since I've done anything.

#12 shpitz461 OFFLINE  

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Posted 23 May 2018 - 09:46 PM

On the same topic, this only happens to me in LiveTV, when I watch a channel, the cursor is stuck in the middle of the screen. Doesn't happen with playing movies and tv episodes, only in LiveTV.

 

Using Theatre 3.0.0 on Windows 7.

 

Using a remote, no keyboard touched in the process.

 

EDIT: Even if I move the mouse and OSD is shown, then the OSD goes away the cursor stays on-screen. I have to drag the cursor all the way to the edge of the screen.


Edited by shpitz461, 23 May 2018 - 09:50 PM.


#13 Luke OFFLINE  

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Posted 24 May 2018 - 01:21 AM

On the same topic, this only happens to me in LiveTV, when I watch a channel, the cursor is stuck in the middle of the screen. Doesn't happen with playing movies and tv episodes, only in LiveTV.

 

Using Theatre 3.0.0 on Windows 7.

 

Using a remote, no keyboard touched in the process.

 

EDIT: Even if I move the mouse and OSD is shown, then the OSD goes away the cursor stays on-screen. I have to drag the cursor all the way to the edge of the screen.

 

I haven't seen this. I would try installing the latest version from the website. Thanks.



#14 shpitz461 OFFLINE  

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Posted 24 May 2018 - 10:46 AM

Will do, thanks.



#15 shpitz461 OFFLINE  

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Posted 29 May 2018 - 11:37 AM

Uninstalled Theatre and did a fresh install of Theatre 3.0.1.

 

The cursor also appears when playing a movie, but not all the time.

 

I leave my NUC running 24/7, I just close Theatre with alt+F4 (desktop is showing with nothing else running) and shut down TV and receiver (Onkyo).

 

When turning on, I just turn on TV and receiver, then launch Theatre.

 

This is happening sporadically, never seen this happen for me with Theatre version prior to v3.



#16 Luke OFFLINE  

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Posted 29 May 2018 - 11:41 AM

I'm keeping an eye out for this but so far I haven't seen this occur. Thanks.

#17 shpitz461 OFFLINE  

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Posted 29 May 2018 - 11:48 AM

When I close Theatre, do I need to use something else other than alt+F4? Is there a shortcut key to Theatre Exit?



#18 Luke OFFLINE  

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Posted 29 May 2018 - 11:50 AM

Alt f4 should be fine.

#19 nsmal24 OFFLINE  

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Posted 05 June 2018 - 08:05 PM

My skull canyon nucs (2) running win7 with newest Emby Theater are having cursor issues also. I operate them solely with remote control (BT control with Harmony Hub). Cursor only disappears after you bump the pointer. Only has to be done once every run. Sits on top of everything, dead center, until you do. It's probably been a month since it started.

#20 shpitz461 OFFLINE  

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Posted 05 June 2018 - 08:09 PM

Yeah, it's sporadic.

 

I will open ET and the cursor will be stuck on screen, I sometimes able to get it to hide if I press alt-tab (assigned remote button for it).

 

If that doesn't help, I will close ET with alt+F4 and then open ET again. This 2nd time re-launch usually gets the cursor to hide.


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Also tagged with one or more of these keywords: emby theater, windows, mouse cursor, cursor, mouse, user interface, UI, UX

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