Android TV 2.0.48 but Playback thru VLC for Android TV because of HEVC

[godbodian 55]

54 minutes ago, ebr said:

I agree this could be a simple frame rate matching issue but can you please play that item for a few seconds and then follow the instructions to send a log from the app?

 

 

Just did per Cbers input.

[godbodian 55]

4 hours ago, rbjtech said:

It looks to be a possible frame rate issue on the first two vids - I would check to see if you have the 'Frame Rate Matching' options set in Emby.  On playback, press and hold the centre button to get Stats for Nerds (SFN) shown - at the top, you want the display fps to match the media fps.   Unless they do, you will get a jerky playback.  Settings on your TV to try and minimise this may help (frame insertion), but the best option is to simply playback at the correct framerate. 

These days, 23.976 is the norm - this 'may' be shown as 24 in some cases.

How do you change the FPS within the app?

[rbjtech 4883]

21 minutes ago, godbodian said:

How do you change the FPS within the app?

In the 'Playback' settings in the app - there are a couple of settings to do with 'Match Frame Rate and Match Scaling' or something of that nature - I can't remember the exact wording sorry.

You also need to check what it should be in stats for Nerds - are you ok to test that (press and hold 'OK' button on remote, or you can also get to it via the menu's ?)

Edited November 12, 2021 by rbjtech

[godbodian 55]

3 minutes ago, rbjtech said:

In the 'Playback' settings in the app - there are a couple of settings to do with 'Match Frame Rate and Match Scaling' or something of that nature - I can't remember the exact wording sorry.

You also need to check what it should be in stats for Nerds - are you ok to test that (press and hold 'OK' button on remote, or you can also get to it via the menu's ?)

The only thing I have is 'Max Streaming Bitrate' in the in-app playback settings.. and yeah I checked the stats and the FPS is standard 23.97.

[rbjtech 4883]

41 minutes ago, godbodian said:

The only thing I have is 'Max Streaming Bitrate' in the in-app playback settings.. and yeah I checked the stats and the FPS is standard 23.97.

You don't have these settings under 'Playback' ?

edit - to a new user - it is actually not obvious that you can scroll down for a lot more settings   that might be the OP's issue here ... lol

Edited November 12, 2021 by rbjtech

[rbjtech 4883]

28 minutes ago, godbodian said:

.. and yeah I checked the stats and the FPS is standard 23.97.

Sure - but what is the Display Mode - that is the important bit - Is this also 23.98 as shown below ? (it should match the Original Media Info framerate)

[godbodian 55]

48 minutes ago, rbjtech said:

You don't have these settings under 'Playback' ?

Hey I think I may have pinpointed the possible cause and solution, thanks to you..

I'm running ATV 2.0.48g NOT 2.0.52g, like you. I don't have the Refresh Rate Switching nor the Matching Resolution features.

Where do I get this version of the app?

 

 

[GrimReaper 3913]

3 minutes ago, godbodian said:

Hey I think I may have pinpointed the possible cause and solution, thanks to you..

I'm running ATV 2.0.48g NOT 2.0.52g, like you. I don't have the Refresh Rate Switching nor the Matching Resolution features.

Where do I get this version of the app?

 

 

AFAIK, you should have, as those have been there for a long time. 

App Settings>Playback tab, scroll down. 

Edit: Might wanna enable "Debug options" while you're at it. 

 

Edited November 12, 2021 by GrimReaper
Append

[rbjtech 4883]

Well this is a Beta release (see below) but the Refresh Switching/Matching Resolution are part of the main release.

You did scroll down the 'Playback' configuration menu right ?

https://emby.media/community/index.php?/topic/42240-emby-android-tv-release-notes-beta/

[godbodian 55]

20 minutes ago, rbjtech said:

Well this is a Beta release (see below) but the Refresh Switching/Matching Resolution are part of the main release.

You did scroll down the 'Playback' configuration menu right ?

https://emby.media/community/index.php?/topic/42240-emby-android-tv-release-notes-beta/

Just updated and the two features still aren't in the playback menu.

[rbjtech 4883]

Hmmm - it's possible that your TV does not support framerate matching - which I find very odd as I thought most TV's do..

Need @ebr to comment here - as that's all I can think of why those settings are missing !

edit - to be more precise, it may be the Version of Android on your TV that does not support framerate matching, the TV itself may (and probably does if you was to connect a Shield for example).

Edited November 12, 2021 by rbjtech

[rbjtech 4883]

Can you show Stats for Nerds in a screen shot - what does Display Mode say ?

[godbodian 55]

6 minutes ago, rbjtech said:

Can you show Stats for Nerds in a screen shot - what does Display Mode say ?

There is no "Display Mode".

[godbodian 55]

16 minutes ago, rbjtech said:

Hmmm - it's possible that your TV does not support framerate matching - which I find very odd as I thought most TV's do..

Need @ebr to comment here - as that's all I can think of why those settings are missing !

edit - to be more precise, it may be the Version of Android on your TV that does not support framerate matching, the TV itself may (and probably does if you was to connect a Shield for example).

Below are the specs for my televisions.

[rbjtech 4883]

Hmm ok - thinking about it - that may be part of the feature set you don't seem to have.

Lets wait for @ebr - he may want to see why this version of Android is missing these features ..

Is there any way to see what screen refresh you are running on the TV - maybe an 'info' button on the remote or something to show what resolution and refresh you are running ?

If there is - note what they are with emby, then play the same with VLC and note them again.  I'm curious if VLC is changing the refresh.

[godbodian 55]

8 minutes ago, rbjtech said:

Hmm ok - thinking about it - that may be part of the feature set you don't seem to have.

Lets wait for @ebr - he may want to see why this version of Android is missing these features ..

Is there any way to see what screen refresh you are running on the TV - maybe an 'info' button on the remote or something to show what resolution and refresh you are running ?

If there is - note what they are with emby, then play the same with VLC and note them again.  I'm curious if VLC is changing the refresh.

Yeah this is as close as this TV has I believe.

 

[rbjtech 4883]

Hmm 23Hz - I hope that is a non rounded up 23.976 .. no TV should be displaying @ 23Hz nor should any media be 23Hz... 

Is that in Emby or VLC ? - can you do one for each, playing the same video and see if there are any differences in what your TV is reporting as the framerate.

[godbodian 55]

3 minutes ago, rbjtech said:

Hmm 23Hz - I hope that is a non rounded up 23.976 .. no TV should be displaying @ 23Hz nor should any media be 23Hz... 

Is that in Emby or VLC ? - can you do one for each, playing the same video and see if there are any differences in what your TV is reporting as the framerate.

That was Emby. This is VLC.

[rbjtech 4883]

ok - so it's 23.976.  the TV is incorrectly reporting the refresh rate

So if both plays are at the same refresh rate (according to your pics, they are), then they SHOULD look the same - but Emby is not smooth correct ?

Lets see if @ebr can see anything in the app log you sent - it may be a HEVC profile or something that Exoplayer (emby) does not like ..

[ebr 15549]

Android TVs do not support automatic display mode switching.  Your device is reporting 1080/60 as the only available mode but that may not be accurate.  In the settings for the TV, what is the display set to?

Both of the videos you sent logs for are 23.9x frame rate.

What is the frame rate of the one you say plays well?

[godbodian 55]

1 hour ago, ebr said:

Android TVs do not support automatic display mode switching.  Your device is reporting 1080/60 as the only available mode but that may not be accurate.  In the settings for the TV, what is the display set to?

Both of the videos you sent logs for are 23.9x frame rate.

What is the frame rate of the one you say plays well?

This is the third video that plays fine.

FYI, after checking today I realize this only happens with the two AndroidTVs.. my other Chromecast enabled televisions and my one Roku device don't experience the HEVC issue. EDIT: The issue is present with my sons Xbox, also.

 

Edited November 12, 2021 by godbodian

[ebr 15549]

That is 23.9x as well.  Somewhere in your TV menus there should be a place you can set the resolution and possibly the refresh rate.  Also, I noticed in your specs that it has "smooth motion technology".  Find any sort of enhancement like that and try turning it off.

[godbodian 55]

28 minutes ago, ebr said:

That is 23.9x as well.  Somewhere in your TV menus there should be a place you can set the resolution and possibly the refresh rate.  Also, I noticed in your specs that it has "smooth motion technology".  Find any sort of enhancement like that and try turning it off.

There's no real toggle for controlling the functionality of the resolution nor refresh rate separately or directly, surprisingly. 

Apparently everything is automatic.

 

 

[ebr 15549]

You cannot turn off their "special enhancement" processing either?

[godbodian 55]

6 minutes ago, ebr said:

You cannot turn off their "special enhancement" processing either?

Nope not at all. It's basically colors and contrast, etc.