Constant freezing when playing 4K

[CHA0SENG7NE 28]

4 minutes ago, PenkethBoy said:

i just want use to try and get a closer approx similar setup as we can

if it does not happen with 2017 - then you have your answer its a Nvidia firmware issue - or at least related

That would be a shocker if that was the cause

[PenkethBoy 2063]

yep the 70+ is an average not a real max

[PenkethBoy 2063]

Nope - Nvidia make mistake like Emby

[vdatanet 1549]

Related to this, when we add a folder to a library we can indicate the path of the shared folder, so that in a local environment with direct play, the path can be used instead of http streaming. What clients support this?

[rbjtech 4284]

3 minutes ago, vdatanet said:

Related to this, when we add a folder to a library we can indicate the path of the shared folder, so that in a local environment with direct play, the path can be used instead of http streaming. What clients support this?

A good question - if we can use this, then the problem is eliminated !  You can use this via the Android client if you specify to use an External player/setup the direct access permissions (did this earlier today, works fine with VLC as the player - played 1918 4K fine) but then of course you lose all the Emby on-screen features..

[vdatanet 1549]

https://support.emby.media/support/solutions/articles/44001159320-optional-network-paths

Quote

This will allow some Emby apps to access the media directly and avoid having to stream or transcode using Emby Server.

It would be interesting to know what are those some Emby apps.

[PenkethBoy 2063]

i have done an initial test by adding a new library to my test server with the two movie

my server is win 10 if that matters

i added the library path as unc to start with to see what results we get

Played Alita first - initially the network was doing about 25 MB/s - initial couple of bumps on the network trace - then a few mins in this flat lined at approx 8MB/s

cpu approx 20% and MS Networking SMB 6% cpu

Not pausing or stuttering

 

Then tried 1917

1917 starts from the drop to zero on left side

was expecting the trace to jump up as the shield caches the movie (or part of it) as i thought it did for Alita - but that could be emby as just added a new library for it to process on ATV

but now it just went back 7-8MB/s

Initially it plays fine

then pauses for a few seconds every 1 min or so - its not unwatchable - just annoying

 

No point trying anything else - its not the QNAP as its hardly breaking sweat and my test pc is not involved as using the unc path the shield can access the file directly

so either the Emby ATV app or the Shield are the smoking gun for me

Shield App 33g

[PenkethBoy 2063]

12 minutes ago, rbjtech said:

A good question - if we can use this, then the problem is eliminated !  You can use this via the Android client if you specify to use an External player/setup the direct access permissions (did this earlier today, works fine with VLC as the player - played 1918 4K fine) but then of course you lose all the Emby on-screen features..

Nice idea but i deliberately used a unc path for my first of  my planned several test but the pausing does occur even with a UNC path (only path added to library) so no more test necessary

[CBers 6771]

5 minutes ago, PenkethBoy said:

No point trying anything else - its not the QNAP as its hardly breaking sweat and my test pc is not involved as using the unc path the shield can access the file directly

So if you shut down your Emby server, does playback continue? 

[PenkethBoy 2063]

it does for 30 seconds then stops on ATV

My test pc has netrok traffic of no more than 100kb/s - as i am reading frourms like this but 100% not involved directly in data to shield

just a hand shake / keep alive or similar - that atv detects after 30 sec has gone so stops playback i guess would have expected it to continue till end of movie - then have a strop as cant see server - but maybe its expected not tried before

 

[CBers 6771]

1 minute ago, PenkethBoy said:

would have expected it to continue till end of movie

Me too. 

[PenkethBoy 2063]

drop to zero one - me manually stopping 1917

then me playing Alita again

drop to zero two - me turning of emby server

then my playing alita again after turning server back on

Interestingly ATV did not complain to the user - logs might be different though

[CHA0SENG7NE 28]

22 minutes ago, PenkethBoy said:

i have done an initial test by adding a new library to my test server with the two movie

my server is win 10 if that matters

i added the library path as unc to start with to see what results we get

Played Alita first - initially the network was doing about 25 MB/s - initial couple of bumps on the network trace - then a few mins in this flat lined at approx 8MB/s

cpu approx 20% and MS Networking SMB 6% cpu

Not pausing or stuttering

 

Then tried 1917

1917 starts from the drop to zero on left side

was expecting the trace to jump up as the shield caches the movie (or part of it) as i thought it did for Alita - but that could be emby as just added a new library for it to process on ATV

but now it just went back 7-8MB/s

Initially it plays fine

then pauses for a few seconds every 1 min or so - its not unwatchable - just annoying

 

No point trying anything else - its not the QNAP as its hardly breaking sweat and my test pc is not involved as using the unc path the shield can access the file directly

so either the Emby ATV app or the Shield are the smoking gun for me

Shield App 33g

This is exactly what I have been suffering. Good to see it can be replicated.

[sooty234 266]

So what are we thinking, here? The server is getting in the way of truly direct playing?

[CBers 6771]

5 minutes ago, CHA0SENG7NE said:

This is exactly what I have been suffering. Good to see it can be replicated.

Do you have another Emby client you can use? 

Just wondering if it's exoplayer. 

TL;DR Have you tried an external player? 

[PenkethBoy 2063]

12 minutes ago, sooty234 said:

So what are we thinking, here? The server is getting in the way of truly direct playing?

No i dont think so but there appears to be some communication between the server and the client - handshake/update progress - opposite to the client being shutdown by a user but did not stop playback - or similar

Just going to try from my 2012r2 server for same files with its unc path and see if results are different or not

[FrostByte 5052]

I started a movie with ATV and selected VLC as an external player while passing the direct path.  Then I shutdown Emby server.  I'm about 15 minutes in right now so assume it's direct playing because Emby server is down now

[sooty234 266]

2 minutes ago, PenkethBoy said:

No i dont think so but there appears to be some communication between the server and the client - handshake/update progress - opposite to the client being shutdown by a user but did not stop playback - or similar

Just going to try from my 2012r2 server for same files with its unc path and see if results are different or not

Oh right, of course there is. Playback position among other things. To allow resuming.

[PenkethBoy 2063]

yep but if server dies then that could be kept local until server comes back even if ATV closed etc etc and several days later

But this is emby i guess

[CBers 6771]

@CHA0SENG7NE Have you tried the AET app on your Shield? 

https://emby.media/community/index.php?/topic/88485-emby-for-android-3124-testing/

[CHA0SENG7NE 28]

28 minutes ago, CBers said:

Do you have another Emby client you can use? 

Just wondering if it's exoplayer. 

TL;DR Have you tried an external player? 

I can use a decent Pc with emby theater if that's a help? 

[CHA0SENG7NE 28]

31 minutes ago, CBers said:

Do you have another Emby client you can use? 

Just wondering if it's exoplayer. 

TL;DR Have you tried an external player? 

I'm testing using VLC as external player to see now.....

[CHA0SENG7NE 28]

13 minutes ago, CBers said:

@CHA0SENG7NE Have you tried the AET app on your Shield? 

https://emby.media/community/index.php?/topic/88485-emby-for-android-3124-testing/

I have only tried the version available from the play store. So this is different to that. I'm happy to give it a try and report back

[PenkethBoy 2063]

Ok - just tried playing from my 2012r2 server - same setup as the NAS

only diff was unc path was different to copies of the same files

So nothing to do with a NAS

Some weird bug for @ebr to look at

Oh and if i turn off the server  with 2012r2 as source - ATV stops playback after 20-30 seconds

[PenkethBoy 2063]

as a final couple of tests

I mapped the unc path to the remote drive - still pauses

But if i use my normal server (beta) which has the movies on local drives - NO Pauses