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Updated to 4.4.1.0 on Nvidia Shield and now can't access server

update crash 4.4.1 server problem android nvidia shield

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#1 Beefy Banana OFFLINE  

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Posted 04 April 2020 - 12:55 PM

After getting prompted to update in the web app, I went and downloaded 4.4.1.0 and did so and now the server won't stay active, as soon as I close out of the Emby Server App, and try and access it either through the web app or the player on the Shield it isn't there. When I go back to the Server app again and open it, it starts up suggesting it had crashed. I've rebooted the Shield etc and still the same behaviour.

 

Was just wondering if anyone else was having an issue with this update or whether is it just something local to me. I've kept the previous installer so I could try rolling back?



#2 Luke OFFLINE  

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Posted 04 April 2020 - 12:56 PM

Hi there, are there any log files generated?



#3 Beefy Banana OFFLINE  

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Posted 04 April 2020 - 01:03 PM

I've attached what I think is the latest one.. Let me know if this doesn't look correct, I've gone off the time the file was created

 

Attached File  embyserver-63721619179.txt   46.29KB   8 downloads



#4 Beefy Banana OFFLINE  

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Posted 04 April 2020 - 01:57 PM

Hi there, are there any log files generated?

 

There is this one also 2 minutes later that appears to have some errors in it..

 

Attached File  embyserver.txt   203.53KB   5 downloads



#5 JaScoMa OFFLINE  

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Posted 04 April 2020 - 06:24 PM

Hello..

I too just updated my shield from 4.4.0.40 to 4.4.1.0.  Everything appeared good to go and appeared that everything was working properly via the web interface.

 

I tried connecting the shield client to the shield server and nothing.  Went back to the web interface and found the server had crashed.

 

Attached are the log files.

 

 



#6 Luke OFFLINE  

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Posted 04 April 2020 - 08:11 PM

Can you please try this version?

https://www.dropbox....server.apk?dl=0

 

I've temporarily disabled what i think is the cause for this. Thanks.



#7 Beefy Banana OFFLINE  

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Posted 05 April 2020 - 04:19 AM

Can you please try this version?

https://www.dropbox....server.apk?dl=0

 

I've temporarily disabled what i think is the cause for this. Thanks.

 

I'm afraid I'm having exactly the same problem with that one. Still crashing more or less as soon as it's started. Logs attached.

Attached Files



#8 JaScoMa OFFLINE  

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Posted 05 April 2020 - 09:31 AM

Can confirm this dropbox version does the same thing.  Form me, the web interface appears to work fine up to the point of trying to get a client to connect.  As soon as this occurs, the server crashes.

 

Thank you..



#9 Beefy Banana OFFLINE  

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Posted 05 April 2020 - 12:30 PM

Can you please try this version?

https://www.dropbox....server.apk?dl=0

 

I've temporarily disabled what i think is the cause for this. Thanks.

 

Hi Luke, thanks for looking at this. I've tried to roll back to 4.4.0 from the downloads page, but I'm getting the 'app not installed' message. I had this problem when that update first came out and you sent me a working version. Would it be possible to send me that again? I'm stuck without a working version at the moment and the tension is growing in the house. :)



#10 Luke OFFLINE  

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Posted 05 April 2020 - 02:49 PM

Can you please try this version:

https://www.dropbox....server.apk?dl=0

 

And then provide a new log if the same thing happens? Thanks.



#11 Beefy Banana OFFLINE  

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Posted 05 April 2020 - 03:16 PM

Can you please try this version:

https://www.dropbox....server.apk?dl=0

 

And then provide a new log if the same thing happens? Thanks.

 

Whatever you did, that seems to have sorted it! I've been up and running for about 15 minutes with no issue, played a few things to make sure and all good. Really appreciate you looking at that, I was starting to worry. Locked down with no Emby could be difficult ;)



#12 Luke OFFLINE  

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Posted 05 April 2020 - 03:47 PM

Thanks for the info. Can you please try this version now:

https://www.dropbox....server.apk?dl=0

Thanks.


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#13 Beefy Banana OFFLINE  

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Posted 05 April 2020 - 04:35 PM

Thanks for the info. Can you please try this version now:

https://www.dropbox....server.apk?dl=0

Thanks.

 

That one seems to be working great also, just playing a movie on it on the Shield player with no issue



#14 JaScoMa OFFLINE  

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Posted 05 April 2020 - 07:54 PM

Can confirm.  Shield Server with Shield Client and I'm currently watching a H.265 HEVC movie without any issues.

 

Thank you..



#15 Luke OFFLINE  

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Posted 06 April 2020 - 12:59 AM

Ok one more time. Can you please try this version:

https://www.dropbox....server.apk?dl=0

Thanks.



#16 Beefy Banana OFFLINE  

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Posted 06 April 2020 - 03:28 AM

Ok one more time. Can you please try this version:

https://www.dropbox....server.apk?dl=0

Thanks.

 

That one's got the same initial issue. Server starts, can access it via the web app, but as soon as you open a client it hangs and crashes.. I'll go back to the 2nd one for now.



#17 Luke OFFLINE  

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Posted 06 April 2020 - 02:40 PM

That one's got the same initial issue. Server starts, can access it via the web app, but as soon as you open a client it hangs and crashes.. I'll go back to the 2nd one for now.

Can you provide the log files and @JaScoMa ? Thanks.



#18 JaScoMa OFFLINE  

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Posted 06 April 2020 - 06:09 PM

Sorry about the delay.  I stopped the server, emptied the log file folder and installed this latest version; which started the server.  Accessed the server from the web interface and then ran all the normal scheduled tasks.  Rotated the log files and then opened the Emby client on the shield and connected to this shield server.

 

Was previously watching a movie and was able to resume the movie from where I had last left off and it's been playing the movie fine for about 5 minutes now.

 

I haven't any issue wit this version of the server.

 

Thank you..



#19 Luke OFFLINE  

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Posted 06 April 2020 - 06:41 PM

That's interesting, thanks. @Beefy Banana, can you try that apk again and provide log files if there is still an issue? Are you sure you got the right one?



#20 Beefy Banana OFFLINE  

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Posted 07 April 2020 - 03:21 AM

That's interesting, thanks. @Beefy Banana, can you try that apk again and provide log files if there is still an issue? Are you sure you got the right one?

 

I've just re-downloaded to make sure it's the right one, and tried it again this morning, and it's showing exactly the same results for me. Logs attached.

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Also tagged with one or more of these keywords: update, crash, 4.4.1, server, problem, android, nvidia, shield

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