markdj 49 Posted October 3, 2018 Author Posted October 3, 2018 (edited) It's really hard to get the log because it's running over 1MB in size. Rebooting will probably fix the issue, but then the issue will disappear for a while. I've included multiple logs and I hope that they are useful. I've started with running Emby after enabling the Log file (which took about 2 minutes I think), then tried to change the status of the very first episode of Justified. After 5 minutes of waiting and no update I decided to just upload the log. Edit: still trying to grab some of the log file of Emby itself, but it's soooooo huge that this might take a while. (Edit edit: don't think it's gonna work, it's practically killing Chrome ) Edit 2: after a reboot I get the following message (see photo). Might have something to do with it? kodi.log log.txt log-2018-10-03-12.12.51.zip Edited October 3, 2018 by markdj
Angelblue05 4131 Posted October 4, 2018 Posted October 4, 2018 I am still looking into this. Thanks for your logs. You do have a lot of updates, but it should not have any effect on opening settings, etc. And yeah your log is getting big because I said no Kodi debug, lol. It's not needed. Only the add-on debug is needed, which you enable in the add-on settings > advanced.
Angelblue05 4131 Posted October 4, 2018 Posted October 4, 2018 I think I finally managed to replicate the issue. At least I hope. Stay tuned. 1
Angelblue05 4131 Posted October 4, 2018 Posted October 4, 2018 Can you try this build and let me know if the issue persists? I can't seem to make it happen again. Make sure auto-update is disable so the custom build doesn't get overwritten by the beta repo version. plugin.video.emby-3.1.26b.zip
markdj 49 Posted October 4, 2018 Author Posted October 4, 2018 Just installed it and will check back after work in about 11 hours or so, that should give it enough time to replicate it if it still exists. 1
markdj 49 Posted October 4, 2018 Author Posted October 4, 2018 As of right now it seems to work Will test further tonight! 1
markdj 49 Posted October 6, 2018 Author Posted October 6, 2018 (edited) Sorry about that. Have tested it the last few days and the problem seems to be fixed Can I set it back to auto-update again now? Edited October 6, 2018 by markdj 1
markdj 49 Posted October 7, 2018 Author Posted October 7, 2018 Any idea when the fix will be implemented in the new versions?
Angelblue05 4131 Posted October 7, 2018 Posted October 7, 2018 Today. Thanks for your patience as I am fixing a few more things. 1
markdj 49 Posted October 17, 2018 Author Posted October 17, 2018 It seems the issue has returned. While not as long (up to a minute now for playback) it still takes a few seconds after a simple reboot. It happens after the system has been on for a while (>a day). 1
highonascii 43 Posted October 18, 2018 Posted October 18, 2018 It seems the issue has returned. While not as long (up to a minute now for playback) it still takes a few seconds after a simple reboot. It happens after the system has been on for a while (>a day). Can you test something for me that I am testing? In the emby addon settings change playback to only force http and force transcode like in picture above... On my pc things fly open now with pc being on 24/7 and not restarting kodi... I would like to see if this helps people with the "slow down" issue. Thanks
markdj 49 Posted October 18, 2018 Author Posted October 18, 2018 Can you test something for me that I am testing? In the emby addon settings change playback to only force http and force transcode like in picture above... On my pc things fly open now with pc being on 24/7 and not restarting kodi... I would like to see if this helps people with the "slow down" issue. Thanks Tried it just now but still slow as ever.
highonascii 43 Posted October 18, 2018 Posted October 18, 2018 Tried it just now but still slow as ever. Weird... I haven't been able to recreate the slow down since it was fixed but when I tried the above setting it seemed even faster loading... Dang was hoping that would help everyone... Thanks for trying for me none the less
sualfred 677 Posted October 19, 2018 Posted October 19, 2018 (edited) To everyone who is facing the slowness issue: Please check if you have the Skin Helper Script installed and if yes, please disable it temporary and let us know if this solves the issue. Addons -> Installed addons -> Context menus -> Skin Helper Service Edited October 19, 2018 by sualfred 1
Glyde62 50 Posted October 19, 2018 Posted October 19, 2018 To everyone who is facing the slowness issue: Please check if you have the Skin Helper Script installed and if yes, please disable it temporary and let us know if this solves the issue. Addons -> Installed addons -> Context menus -> Skin Helper Service Says can't be disabled as it's used by embuary skin Sent from my HTC_M10h using Tapatalk
sualfred 677 Posted October 19, 2018 Posted October 19, 2018 (edited) Hmm I thought disabling works. In that case just delete it manually from your Kodi installation. It can be found in your userdata/addons folder and is called "script.skin.helper.service". You can reinstall it afterwards via install from repository. By the way: I'm currently working on removing this dependency and it won't be required in the future anymore. Edited October 19, 2018 by sualfred 2
markdj 49 Posted October 19, 2018 Author Posted October 19, 2018 Will give it a try later today. Any reason as to why this might cause the slowdown?
sualfred 677 Posted October 19, 2018 Posted October 19, 2018 It's gathering additional informations and stuff from fanart.tv/themoviedb/etc. This is expensive and could cause all this troubles.
markdj 49 Posted October 19, 2018 Author Posted October 19, 2018 Just deleted the folder, also didn't have the option to uninstall/disable. Will report later, since it takes a while before the slowdown happens. 1
markdj 49 Posted October 19, 2018 Author Posted October 19, 2018 Well, it seems it's also slow to begin with now. But, still not as bad as it was the first time.
highonascii 43 Posted October 19, 2018 Posted October 19, 2018 To everyone who is facing the slowness issue: Please check if you have the Skin Helper Script installed and if yes, please disable it temporary and let us know if this solves the issue. Addons -> Installed addons -> Context menus -> Skin Helper Service Testing now
sualfred 677 Posted October 19, 2018 Posted October 19, 2018 (edited) Please also try to remove: - skin.helper.backgrounds - script.module.metadatautils (cannot be found in Kodi. Has to be deleted manually) I've noticed that these two are still doing jobs even without the main skin helper script. Edited October 19, 2018 by sualfred
markdj 49 Posted October 20, 2018 Author Posted October 20, 2018 By the way: does this also apply if you're using a different skin?
sualfred 677 Posted October 20, 2018 Posted October 20, 2018 Yep. These addons are running as service and are active in all skins.
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