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Terribly slow/long loading on devices using Emby

slow loading rpi3 shield long

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#1 markdj OFFLINE  

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Posted 22 September 2018 - 03:07 AM

Hi,

 

Since a week or so now Emby has been loading sooooo slowly (up to at least 2 minutes) on my two devices (Shield and RPi3) which results, I think, in it sometimes not even loading the subtitles correctly.

Turning on/off subtitles or switching to the next one doesn't even work then and I'm forced to download new ones.

I think the problem would be solved if it would load fast again, but I can't figure out what it is.

Help?

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Edited by markdj, 22 September 2018 - 03:08 AM.


#2 Angelblue05 OFFLINE  

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Posted 22 September 2018 - 03:29 AM

Do you have your Kodi log? Are you transcoding? Did you update your server recently? I don't think I've changed anything that would effect playback speed. 



#3 markdj OFFLINE  

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Posted 22 September 2018 - 03:39 AM

I think it's transcoding, but I'm not sure (it's set to add-on mode, with HTTP selected).

Also, it's grabbing things from my PC which hasn't been updated for a while now. I haven't actually updated anything, the only thing I did was install some games which shouldn't affect things. And Emby auto-updated itself naturally.

 

Here's the RPi Kodi log: https://paste.kodi.tv/ovocuherev


Edited by markdj, 22 September 2018 - 03:43 AM.


#4 Angelblue05 OFFLINE  

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Posted 22 September 2018 - 03:48 AM

Try disabling external subtitles in the addon settings > playback. Not sure if that will fix your issue, let me know.



#5 markdj OFFLINE  

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Posted 22 September 2018 - 05:31 AM

Tried it but it didn't work. I rebooted both devices and somehow it seems to work fine now. Weird. I'll get back to you if it happens again :)


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#6 markdj OFFLINE  

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Posted 24 September 2018 - 11:44 AM

Well, I thought it was fixed but after a full day of the systems running the problem is back. Rebooting fixes it, but after about a full day it's super-superslow again :(

 

Could it be because of the updates it's trying to grab/install? I noticed that the app was updated with an auto-update system?


Edited by markdj, 24 September 2018 - 11:48 AM.


#7 Angelblue05 OFFLINE  

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Posted 24 September 2018 - 11:51 AM

What app is auto updating?

#8 markdj OFFLINE  

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Posted 24 September 2018 - 11:54 AM

The Emby Kodi app? I get messages/notifications that an update has been applied? Never had that before.



#9 Angelblue05 OFFLINE  

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Posted 24 September 2018 - 12:10 PM

What if you direct stream instead of transcoding? Is it also slow? (I can't load your initial log on my phone it seems) set the video quality back to the default value to guarantee direct streaming.

Ah. You are on 3.1.21a? Playback hasn't changed since 3.1.12 so I doubt this is the issue.

Edited by Angelblue05, 24 September 2018 - 12:11 PM.


#10 markdj OFFLINE  

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Posted 24 September 2018 - 12:25 PM

I actually tried that on the Shield but somehow it couldn't play any of my files because it couldn't find them (the locations). I have \\IP paths so I have no idea what the problem there is. I finally set it back to add-on mode and then it worked again. So weird.



#11 Angelblue05 OFFLINE  

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Posted 24 September 2018 - 05:39 PM

Addon playback can bypass path issues. Sounds like your shield is unable to access your share. Navigate to install from zip > smb > to your content. Does it work? It's possible Kodi will ask for network credentials.

#12 markdj OFFLINE  

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Posted 26 September 2018 - 06:21 AM

Finally fixed it (the network issues), and it starts movies and episodes straight away using direct mode, no loading at all.


Edited by markdj, 26 September 2018 - 06:22 AM.

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#13 Jake404 OFFLINE  

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Posted 26 September 2018 - 07:15 AM

I have the same problem and it started for me around the same time as the OP mentioned. I believe it started when the Emby server was updated to version 3.5.3.0 which was on September 21st. Nothing else changed on the system or in the network.
 
If I restart Kodi, the delays are gone and then they come back after a while. I have no network issues. The Emby server is on the same computer as Kodi and the content is on a NAS. When the delay happens and the content starts, the Emby dashboard says it's direct playing. I have no issues starting content in Emby from the web interface.
 
My system is running Windows 10.


#14 markdj OFFLINE  

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Posted 27 September 2018 - 12:13 PM

I'm using Direct playback now which works right away and without any loading. In Add-on mode the problem remains. I prefer this way really, but it used to stutter badly so I hope that problem is solved for me now, otherwise I'm forced to return to Add-on mode.



#15 mrees OFFLINE  

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Posted 28 September 2018 - 01:02 AM

I have the same issue
I’m using a shield, gigabit wired and direct playback
Most files take over 2mins before playback commences
Restarting shield doesn’t seem to help me

I’m hoping this may be fixed soon as the Kodi interface is a lot easier and customisable that Embys Android front end
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#16 Glyde62 OFFLINE  

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Posted 28 September 2018 - 08:17 AM

Yes hopefully fixed soon, Seems to happen after 2 or 3 shows watched then gets extremely slow loading or fails completely

Sent from my HTC_M10h using Tapatalk
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#17 Glyde62 OFFLINE  

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Posted 28 September 2018 - 08:32 AM

I'm using Direct playback now which works right away and without any loading. In Add-on mode the problem remains. I prefer this way really, but it used to stutter badly so I hope that problem is solved for me now, otherwise I'm forced to return to Add-on mode.

I tried direct play and didn't seem to make any difference

Sent from my HTC_M10h using Tapatalk
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#18 markdj OFFLINE  

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Posted 28 September 2018 - 11:37 AM

I tried direct play and didn't seem to make any difference

Sent from my HTC_M10h using Tapatalk

 

It did for me fortunately, but I did notice the add-on itself still responds very slowly when using direct play (especially when trying to visit the Settings). It takes a whole lot longer than usual.


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#19 Angelblue05 OFFLINE  

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Posted 30 September 2018 - 11:13 PM

Let me know if the issue goes away with 3.1.22.



#20 markdj OFFLINE  

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Posted 01 October 2018 - 12:07 PM

Gonna test it a little longer but seems to work fine so far :)


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