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Hello fellow Emby Users, lately i encounter extreme loading times, when i open emby on web/mobile app/desktop app it takes 10 seconds easy to load all the preview. Same for searching or any click, it takes ages. Starting a video file sometimes can take up to 30-60 seconds. If i go into the Database Settings and vacuum the database on next start up and restart Emby, everything is blazing fast again as it should be. But pretty much as soon as i start a library scan it slows down pretty fast till it's not usable anymore. A library scan takes +18 hours in this state. The VM is installed on SSDs and runs Ubuntu 22.04 minimal version. I set up a new VM and installed Emby again but i run into the same issues. I am trying to troubleshoot this for a couple of weeks now but i sorta run out of ideas. For storage i use cloud storage mounted via rclone and image extraction off. The VM has 8GB ram and 8 cores of a i9-10850K CPU assigned which is plenty so there shouldn't be any bottleneck. I sadly can't tell when this issue starts if it came with a new Emby version or not since i've got this for a while and only occasionally bothered to check what could cause it, so i have it for a while. If it requires me to test different scenarios and or send more files please let me know. Thanks for any help in advance! embyserver.txt

Hello a question I have a dedicated server yesterday everything worked very quickly and today very slowly until emby builds pictures. and because the film opens, it can take up to 15-20 sec. early 1-2 sec I don't know what that could be My_ Server is Intel® Core™ i9-9900K Octa-Core Coffee Lake 128 GB DDR4 RAM 2 x 1 TB NVMe SSD (Software-RAID 1) 1 Gbit/s bandwidth

Hi, I recently purchased a lifetime Emby Premiere license to try Live TV with both of my HDHomeRun Prime tuners. I saw that Emby advertised fast channel changing with a decent guide and the possibility of viewing TV remotely, so I thought this would be a good solution for my needs. I'm running Emby on a Xeon E5-2698V4 with 16GB of RAM, because I wanted fast transcoding times. My client is an Nvidia Shield TV, but I also tested channel changing on the server itself and both are slow. In the beginning it was taking 45 seconds or more to change a channel on my local 1GB network, which was disappointing. I turned on Intel Quicksync and this dropped the channel changing time from 45-65 seconds down to 15-18. If I enable direct play, then it drops down to 10-15 seconds. When I use other direct play clients, like HDHomeRun or Live Channels, the time is only 1-2 seconds. Everything else I've tested in Emby seems great, but if I can't drop the Live TV channel changing time to 1-2 seconds similar to other Android TV clients (direct, I don't expect transcoding to be this fast), then this product will not be useful for me. I also think that other potential customers should be made aware of this problem prior to purchase. If you're advertising fast channel changing, then this is what people will expect when they purchase the product. After searching on this forum, it looks like this may be the normal performance of Emby for Live TV. If anyone knows of a way to improve channel changing times, please let me know.

Hi all, I've been chasing a huge slowdown in Emby recently and I am stuck - Not normally one to ask for help! Browsing media takes 10-15 seconds to load images. Clicking play can take the same. It used to be instant! I was running the latest production version when I ran into the problem but then decided to build a new Windows server and try the Beta build to try get around the problem. It has however not helped. Emby is running on a Windows 10 VM Xeon D-1521 - 4 cores presented 8GB ram SSD OS - Tested at ~200-500MB/s Storage is running on Freenas and is fast. Tests from the Windows VM run at ~1000MB/s anytime. Emby accesses the storage over standard SMB File shares EmbyServer has no tasks running, one "Admin" user logged on and is constantly using 15-35% CPU. Nothing in the logs I can see? I have also tried to store metadata with the media to try and speed things up but it has not helped. I do have a lot of data it is looking at - Around 27Tb but this has never been an issue before? This is my last attempt to find a solution before I wipe my installation again and try to piece it together manually vs using my backup to see if that helps. Emby is one of 4 VMs on the same SSD / Hardware. Nothing else is running slow. Any suggestions or things to look at? Thanks!

Hi! I've all of a sudden have an issue with my Emby server. Over night it got from being fast / smooth to be insanely slow. I only have the "basic plugins" installed. Attached is the server log. Any idea of what's causing this? embyserver.txt

Hi All, The recent upgrade to 4.3.3 states "Performance improvement to TV guide', But I am not seeing anything on my setup. My setup is Andriod TV on an Nvidia Shield, connecting directly to a Synology NAS via managed hub on the same VLAN. The NAS runs the Emby Server which also connects to a HD Homerun Quattro, also on the same hub and VLAN. My issue is with scrolling through the TV guide If you scroll through the guide with the BBC channel highlighted, I can scroll forward through programmes for weeks, no problem. But if if I select another channel to be highlighted such as ITV2+1, it will scroll up to 10pm that day then screw up the whole guide with "<No programme Data Available>". Yet if I use the calendar to select a future date, all works fine. So scrolling on certain channels is broken for me Any ideas ?

So I just figured out why my web frontend seems to be unresponsive and slow from time to time and wanted to share my experience in case anyone stumbles about the same issues. my setups is: emby in docker on unraid behind a pfsense firewall linked with an nginx docker as reverse proxy. In the past I had the issue, that my web page loading times are super slow. the categorys would show fast, but everything underneath takes up to 10 seconds to load, sometimes even crashes the server and kills stable connections from other users. Also I had slow loading times on the admin page and everywhere. I fiddled around with stable/beta of emby and nginx and tried different versions, checked my firewall and could not figure it out. In the end it was the fact that I forwarded my connections from the encrypted nginx connection to the encrypted 8920 port of the emby container. I tried several certificate options there as well but just plain forward it unencrypted internally to 8096 solved my problems and the website is faster than ever. I hope this helps anyone who might has the same issue and if the emby team wants to dig deeper into this just let me know. greetings from germany. DelSol

Hi All, I am attempting to setup Emby on Ubuntu 18.04 and I have a couple of issues I am looking for help. I have all my media in a old NAS (which doesn't support apps like Emby on it), so I am running Ubuntu on a seperate laptop - all connected with ethernet cables and my broadband is 300mbps. I tried many times, but Emby server on Ubuntu never indexed my full library. My library is not huge - I have about 100 movies, and 10 TV shows. After a few fresh attempts I managed to get the TV shows done, but then when I add Movies, it just doesn't do the full job. and I Uninstalled the server and all packages including metadata folders using a package uninstaller, but just never been able to index everything which is really frustrating. When I try this on Windows 7 on the same laptop, it works like a charm, and takes much less time. The main reason I am trying to stick to Linux is because, with Win 7 I feel the laptop is boiling - and it's a setup I only use for this server, so I can't see any other heavy processes running, yet it's always really hot and it's worrying to keep the laptop like that under my TV unit. Ubuntu on the other hand was just fine, and I had Emby server running for a whole day - I don't think it ever got as hot as it did with Win7. My 2nd issue is to be able to delete files from the interface (web client or my 3x kodi setups with emby add on). With windows 7, my file locations are simply mapped as \\MYBOOKLIVE\MOVIES\xx, in Ubuntu, I didn't want user log in's to be a problem, so allowed anonymous access and file locations would refer as smb://mybooklive/movies/xx - although I can read/write within the Ubuntu explorer, I think I am only getting read only access from Emby server. Maybe this a question on how to setup network folders in Linux to use with Emby. Any help would be much appreciated. Many Thanks

So, this is not a technical post. I know that's annoying, but I've been having this odd experience for a while, so I'm wondering if I'm not alone in this... My Roku sometimes becomes very slow. I noticed that going into the emby app and out again sometimes resolves this. But not any other app. Almost as if there's some kind of [memory?] leak. Today, not for the first time, the wife and I were watching a show and by the middle of the episode it bugged out and kept on doing the Loading thing (bar.) I restarted emby on my PC, but that didn't help. I restarted the Roku, disconnecting it from power for a soft reset, and that did solve it. Now, I know, it might just be the Roku stick. Maybe. It is a more recent one, though. (It's a Roku Streaming Stick HD. Not worst, not best.) The way we use emby is to watch something, an episode of some show, off the PC (streaming.) At some point we'll pause the video and go back to the main Roku screen (press the Home button.) Until the next use. In between, either use Netflix or Youtube. Does any part of this sound odd? Does anybody else have this issue? I don't expect a clear solution, as much as I anticipate information that might help. Cheers.

I recently upgraded from 3.5.3.0 to 4.0.0.2 using the following instructions from Makarai: Upgrade went smoothly and after initial database upgrade, library scan (4 & a half hours) and reinstall of some plugins, everything worked great... I added some more media and did a manual library scan which took around 40 minutes (3.5.3.0 would scan in ~10 mins). I have done a couple more scans and get the same results around 40 minutes per scan. The scan gets to around 90% in about 5 minutes and then the last 10% takes the rest of the time. Any ideas about why it takes longer?

Hi all, I just got Emby 3 days ago. It works fine in my house. But when I try to watch it at my girlfriend's house on her Roku I am able to select my server and then I just get a spinning wheel. That's as far as Emby works when not in my house. Can anyone please help? Is anyone else having this problem?

Hi, Since a week or so now Emby has been loading sooooo slowly (up to at least 2 minutes) on my two devices (Shield and RPi3) which results, I think, in it sometimes not even loading the subtitles correctly. Turning on/off subtitles or switching to the next one doesn't even work then and I'm forced to download new ones. I think the problem would be solved if it would load fast again, but I can't figure out what it is. Help? log.txt

Hello, i'm a proud user of emby, but the latest days the web UI rendering is very, very slow. It's taking 30-45 seconds to load the page when I click the Home icon for example. Clicking Movies, which takes me to the all movies view, is around 15 seconds to render the single page of movie posters. I have removed all plugins with no improvement. i hope someone can help me. i have uploaded the embyserver.txt i hope i have provided all needed information. Thank you embyserver.txt

I have been running an emby server for about 2 years now. Love the platform and am an emby premier subscriber. I am looking to improve the performance of my emby interface have it be web or app. Currently my emby will have random hangs with a spinning loading circle when just loading content or using the search function has a good couple of seconds before it begins to populate anything. I currently run a workstation with 2 xeon e5 2660, 128gb ddr3 ecc all on a gigabit network with FiOS gigabit 940/880mbps internet connection. I have multiple hard drives installed all minimum 7200rpm. (Users at a given time range from 1-6, the amount of users using does not seem to have an effect as to weather or not I experience the slow hangs) My current emby server runs on a windows server 2008 virtual machine on VMware workstation with 16gb of ram and 16 processing threads dedicated to the VM on a dedicated 7200rpm spinning disk with one of my 5 gigabit nics dedicated specifically to the VM and nothing else. (I have a 120gb SSD installed not in use that I was considering using as a cache drive but am posting here to see if that's the best use). As for my storage I have 2 Netgear readynas raid 5 arrays setup content storage on a network share mapped to the emby server and their gigabit nics are bonded for 2 gigabit total throughout (have tried unbonding and testing performance to see if it caused the hangs and it does not). I also recently purchased an hdhomerun prime and set it up for live TV through emby. I noticed the tv guide and channel population and selecting the channels is very slow even on good connections. (hdhomerun is also connected via gigabit) tried having tuner transcoding on and off, doesn't seem to make a different in speed. My networking equipment are some Netgear unmaneged gigabit gs switched leading into a ubiquiti unifi 8 port managed switch and a unifi usg firewall as my main router/firewall. Given my current setup, is there something that could be configured wrong or that I could improve to increase the performance of my server ? (I apologize for any typos. Typed this up on my phone)

Hi guys, i am Mickey, i have LG UB850V-ZD with webOS 1.4 and Emby is painfully slow... Browsing trough library takes 3 sec. for every click , so to move right click on remote right and need to wait about 3 sec. for selection to move... when press ok to play something it takes also around 5 - 10 sec. before it start playing .... Playback is ok... I used to use Plex, and have life time Plex Pass, but found Emby and fell in love with it... I really hope app for webos LG TV became usable so i can pay for life time license for Emby to... This is for me show stopper... so please if possible fix it... (just for info: Plex app in LG TV works just fine, no slow downs of any kind, so i hope Emby could be made also as fast. ). Thank you. Best regards.

Hi I'm having an issue with the system being slow to start playing the media. It doesn't matter what media I'm playing and according to the dashboard its direct playing. Emby theater is running on the server/same machine, but external machine have the same behaviour. I'm seeing this error in the log each time I start the playback( see below). It will play the media, but it typically takes 10-25 seconds to load. It doesn't matter if its the internal player or external player. Live tv is also slow to start compared to previous, but I don't know if the error also appear in the log or it just coincident. I have tried to access the media directly on the machine from the file exporer and it starts quick, below 2 seconds. So access should be there and the hdd should also have been spinned up. It looks like some kind of access error but it plays fine and I can access it in file explorer with the same user as the one starting the emby server. Any ideas what to try? The logs contain the following 2018-06-17 18:22:24.177 Info HttpServer: HTTP Response 200 to 192.168.3.187. Time: 1ms. http://192.168.3.187:8200/emby/System/Endpoint 2018-06-17 18:22:24.196 Info HttpServer: HTTP Response 304 to 192.168.3.187. Time: 23ms. http://192.168.3.187:8200/emby/Items/b891e030536ecbcf1ce2980391ae9ff6/Images/Primary?maxWidth=800&tag=f2c277eefbe985d89984762b154358fa&quality=90 2018-06-17 18:22:24.208 Info HttpServer: HTTP POST http://192.168.3.187:8200/emby/Items/b891e030536ecbcf1ce2980391ae9ff6/PlaybackInfo?UserId=9bde79c50eb3aea8d8a66371e8ef29c8&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000&DirectPlayProtocols=File%2CHttp%2CRtp%2CRtmp%2CRtsp%2CFtp. UserAgent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) EmbyTheater/3.0.1 Chrome/61.0.3163.100 Electron/2.0.0 Safari/537.36 2018-06-17 18:22:24.208 Info HttpServer: HTTP Response 200 to 192.168.3.187. Time: 32ms. http://192.168.3.187:8200/emby/Items/b891e030536ecbcf1ce2980391ae9ff6/Similar?Limit=12&UserId=9bde79c50eb3aea8d8a66371e8ef29c8&ImageTypeLimit=1&Fields=PrimaryImageAspectRatio 2018-06-17 18:22:25.416 Info HttpServer: HTTP POST http://192.168.3.187:8200/emby/Items/b891e030536ecbcf1ce2980391ae9ff6/PlaybackInfo?UserId=9bde79c50eb3aea8d8a66371e8ef29c8&StartTimeTicks=4640880000&IsPlayback=true&AutoOpenLiveStream=true&MaxStreamingBitrate=140000000. UserAgent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) EmbyTheater/3.0.1 Chrome/61.0.3163.100 Electron/2.0.0 Safari/537.36 2018-06-17 18:22:30.496 Info HttpServer: HTTP GET http://192.168.3.187:8200/emby/System/WakeOnLanInfo. UserAgent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) EmbyTheater/3.0.1 Chrome/61.0.3163.100 Electron/2.0.0 Safari/537.36 2018-06-17 18:22:30.496 Info HttpServer: HTTP Response 200 to 192.168.3.187. Time: 1ms. http://192.168.3.187:8200/emby/System/WakeOnLanInfo 2018-06-17 18:22:50.724 Error MediaSourceManager: Error getting media sources *** Error Report *** Version: 3.4.1.0 Command line: C:\Users\Kim Andersen\AppData\Roaming\MediaBrowser-Server\system\EmbyServer.dll Operating system: Microsoft Windows NT 6.2.9200.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 8 Program data path: C:\Users\Kim Andersen\AppData\Roaming\MediaBrowser-Server Application directory: C:\Users\Kim Andersen\AppData\Roaming\MediaBrowser-Server\system System.IO.IOException: The network name cannot be found at System.IO.Win32FileSystemEnumerableIterator`1.HandleError(Int32 errorCode, String path) at System.IO.Win32FileSystemEnumerableIterator`1.CommonInit() at System.IO.Win32FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.Win32FileSystem.EnumerateFileSystemInfos(String fullPath, String searchPattern, SearchOption searchOption, SearchTarget searchTarget) at System.IO.DirectoryInfo.InternalEnumerateFiles(String searchPattern, SearchOption searchOption) at System.IO.DirectoryInfo.EnumerateFiles(String searchPattern, SearchOption searchOption) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, String[] extensions, Boolean enableCaseSensitiveExtensions, Boolean recursive) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, Boolean recursive) at FolderSync.SyncProvider.GetFiles(String[] directoryPathParts, SyncTarget target, CancellationToken cancellationToken) at Emby.Server.Sync.SyncedMediaSourceProvider.<GetMediaSources>d__8.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Emby.Server.Implementations.Library.MediaSourceManager.<GetDynamicMediaSources>d__23.MoveNext() System.IO.IOException at System.IO.Win32FileSystemEnumerableIterator`1.HandleError(Int32 errorCode, String path) at System.IO.Win32FileSystemEnumerableIterator`1.CommonInit() at System.IO.Win32FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.Win32FileSystem.EnumerateFileSystemInfos(String fullPath, String searchPattern, SearchOption searchOption, SearchTarget searchTarget) at System.IO.DirectoryInfo.InternalEnumerateFiles(String searchPattern, SearchOption searchOption) at System.IO.DirectoryInfo.EnumerateFiles(String searchPattern, SearchOption searchOption) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, String[] extensions, Boolean enableCaseSensitiveExtensions, Boolean recursive) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, Boolean recursive) at FolderSync.SyncProvider.GetFiles(String[] directoryPathParts, SyncTarget target, CancellationToken cancellationToken) at Emby.Server.Sync.SyncedMediaSourceProvider.<GetMediaSources>d__8.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Emby.Server.Implementations.Library.MediaSourceManager.<GetDynamicMediaSources>d__23.MoveNext() 2018-06-17 18:22:50.724 Error MediaSourceManager: Error getting media sources *** Error Report *** Version: 3.4.1.0 Command line: C:\Users\Kim Andersen\AppData\Roaming\MediaBrowser-Server\system\EmbyServer.dll Operating system: Microsoft Windows NT 6.2.9200.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 8 Program data path: C:\Users\Kim Andersen\AppData\Roaming\MediaBrowser-Server Application directory: C:\Users\Kim Andersen\AppData\Roaming\MediaBrowser-Server\system System.IO.IOException: The network name cannot be found at System.IO.Win32FileSystemEnumerableIterator`1.HandleError(Int32 errorCode, String path) at System.IO.Win32FileSystemEnumerableIterator`1.CommonInit() at System.IO.Win32FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.Win32FileSystem.EnumerateFileSystemInfos(String fullPath, String searchPattern, SearchOption searchOption, SearchTarget searchTarget) at System.IO.DirectoryInfo.InternalEnumerateFiles(String searchPattern, SearchOption searchOption) at System.IO.DirectoryInfo.EnumerateFiles(String searchPattern, SearchOption searchOption) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, String[] extensions, Boolean enableCaseSensitiveExtensions, Boolean recursive) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, Boolean recursive) at FolderSync.SyncProvider.GetFiles(String[] directoryPathParts, SyncTarget target, CancellationToken cancellationToken) at Emby.Server.Sync.SyncedMediaSourceProvider.<GetMediaSources>d__8.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Emby.Server.Implementations.Library.MediaSourceManager.<GetDynamicMediaSources>d__23.MoveNext() System.IO.IOException at System.IO.Win32FileSystemEnumerableIterator`1.HandleError(Int32 errorCode, String path) at System.IO.Win32FileSystemEnumerableIterator`1.CommonInit() at System.IO.Win32FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.Win32FileSystem.EnumerateFileSystemInfos(String fullPath, String searchPattern, SearchOption searchOption, SearchTarget searchTarget) at System.IO.DirectoryInfo.InternalEnumerateFiles(String searchPattern, SearchOption searchOption) at System.IO.DirectoryInfo.EnumerateFiles(String searchPattern, SearchOption searchOption) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, String[] extensions, Boolean enableCaseSensitiveExtensions, Boolean recursive) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, Boolean recursive) at FolderSync.SyncProvider.GetFiles(String[] directoryPathParts, SyncTarget target, CancellationToken cancellationToken) at Emby.Server.Sync.SyncedMediaSourceProvider.<GetMediaSources>d__8.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Emby.Server.Implementations.Library.MediaSourceManager.<GetDynamicMediaSources>d__23.MoveNext() 2018-06-17 18:22:50.725 Info App: User policy for Kim Andersen. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True 2018-06-17 18:22:50.725 Info App: User policy for Kim Andersen. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True 2018-06-17 18:22:50.725 Info App: Profile: Unknown Profile, Path: \\htpc\MediaRaid\video\movies - hd - dk\2 Guns (2013)\2 Guns.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True 2018-06-17 18:22:50.725 Info App: Not eligible for DirectPlay due to unsupported subtitles 2018-06-17 18:22:50.725 Info App: Not eligible for DirectStream due to unsupported subtitles 2018-06-17 18:22:50.725 Info App: Profile: Unknown Profile, Path: \\htpc\MediaRaid\video\movies - hd - dk\2 Guns (2013)\2 Guns.mkv, isEligibleForDirectPlay: False, isEligibleForDirectStream: False 2018-06-17 18:22:50.725 Info App: RemoteClientBitrateLimit: 40000000, RemoteIp: 192.168.3.187, IsInLocalNetwork: True 2018-06-17 18:22:50.725 Info App: RemoteClientBitrateLimit: 40000000, RemoteIp: 192.168.3.187, IsInLocalNetwork: True 2018-06-17 18:22:50.725 Info App: Not eligible for DirectPlay due to unsupported subtitles 2018-06-17 18:22:50.725 Info App: Not eligible for DirectStream due to unsupported subtitles 2018-06-17 18:22:50.725 Info App: Profile: Unknown Profile, Path: \\htpc\MediaRaid\video\movies - hd - dk\2 Guns (2013)\2 Guns.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True 2018-06-17 18:22:50.725 Info App: Profile: Unknown Profile, Path: \\htpc\MediaRaid\video\movies - hd - dk\2 Guns (2013)\2 Guns.mkv, isEligibleForDirectPlay: False, isEligibleForDirectStream: False 2018-06-17 18:22:50.725 Info App: RemoteClientBitrateLimit: 40000000, RemoteIp: 192.168.3.187, IsInLocalNetwork: True 2018-06-17 18:22:50.725 Info App: RemoteClientBitrateLimit: 40000000, RemoteIp: 192.168.3.187, IsInLocalNetwork: True 2018-06-17 18:22:50.725 Info App: Not eligible for DirectPlay due to unsupported subtitles 2018-06-17 18:22:50.725 Info App: Not eligible for DirectStream due to unsupported subtitles 2018-06-17 18:22:50.725 Info App: Profile: Unknown Profile, Path: \\htpc\MediaRaid\video\movies - hd - dk\2 Guns (2013)\2 Guns.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True 2018-06-17 18:22:50.725 Info App: Profile: Unknown Profile, Path: \\htpc\MediaRaid\video\movies - hd - dk\2 Guns (2013)\2 Guns.mkv, isEligibleForDirectPlay: False, isEligibleForDirectStream: False 2018-06-17 18:22:50.725 Info App: RemoteClientBitrateLimit: 40000000, RemoteIp: 192.168.3.187, IsInLocalNetwork: True 2018-06-17 18:22:50.725 Info App: RemoteClientBitrateLimit: 40000000, RemoteIp: 192.168.3.187, IsInLocalNetwork: True 2018-06-17 18:22:50.725 Info HttpServer: HTTP Response 200 to 192.168.3.187. Time: 25309ms (slow). http://192.168.3.187:8200/emby/Items/b891e030536ecbcf1ce2980391ae9ff6/PlaybackInfo?UserId=9bde79c50eb3aea8d8a66371e8ef29c8&StartTimeTicks=4640880000&IsPlayback=true&AutoOpenLiveStream=true&MaxStreamingBitrate=140000000 2018-06-17 18:22:50.725 Info HttpServer: HTTP Response 200 to 192.168.3.187. Time: 26517ms (slow). http://192.168.3.187:8200/emby/Items/b891e030536ecbcf1ce2980391ae9ff6/PlaybackInfo?UserId=9bde79c50eb3aea8d8a66371e8ef29c8&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000&DirectPlayProtocols=File%2CHttp%2CRtp%2CRtmp%2CRtsp%2CFtp 2018-06-17 18:22:50.770 Info HttpServer: HTTP POST http://192.168.3.187:8200/emby/Sessions/Playing. UserAgent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) EmbyTheater/3.0.1 Chrome/61.0.3163.100 Electron/2.0.0 Safari/537.36 2018-06-17 18:22:50.772 Info HttpServer: HTTP POST http://192.168.3.187:8200/emby/Items/b891e030536ecbcf1ce2980391ae9ff6/PlaybackInfo?UserId=9bde79c50eb3aea8d8a66371e8ef29c8&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000&DirectPlayProtocols=File%2CHttp%2CRtp%2CRtmp%2CRtsp%2CFtp. UserAgent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) EmbyTheater/3.0.1 Chrome/61.0.3163.100 Electron/2.0.0 Safari/537.36 2018-06-17 18:22:50.774 Error MediaSourceManager: Error getting media sources *** Error Report *** Version: 3.4.1.0 Command line: C:\Users\Kim Andersen\AppData\Roaming\MediaBrowser-Server\system\EmbyServer.dll Operating system: Microsoft Windows NT 6.2.9200.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 8 Program data path: C:\Users\Kim Andersen\AppData\Roaming\MediaBrowser-Server Application directory: C:\Users\Kim Andersen\AppData\Roaming\MediaBrowser-Server\system System.IO.IOException: The network name cannot be found at System.IO.Win32FileSystemEnumerableIterator`1.HandleError(Int32 errorCode, String path) at System.IO.Win32FileSystemEnumerableIterator`1.CommonInit() at System.IO.Win32FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.Win32FileSystem.EnumerateFileSystemInfos(String fullPath, String searchPattern, SearchOption searchOption, SearchTarget searchTarget) at System.IO.DirectoryInfo.InternalEnumerateFiles(String searchPattern, SearchOption searchOption) at System.IO.DirectoryInfo.EnumerateFiles(String searchPattern, SearchOption searchOption) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, String[] extensions, Boolean enableCaseSensitiveExtensions, Boolean recursive) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, Boolean recursive) at FolderSync.SyncProvider.GetFiles(String[] directoryPathParts, SyncTarget target, CancellationToken cancellationToken) at Emby.Server.Sync.SyncedMediaSourceProvider.<GetMediaSources>d__8.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Emby.Server.Implementations.Library.MediaSourceManager.<GetDynamicMediaSources>d__23.MoveNext() System.IO.IOException at System.IO.Win32FileSystemEnumerableIterator`1.HandleError(Int32 errorCode, String path) at System.IO.Win32FileSystemEnumerableIterator`1.CommonInit() at System.IO.Win32FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.Win32FileSystem.EnumerateFileSystemInfos(String fullPath, String searchPattern, SearchOption searchOption, SearchTarget searchTarget) at System.IO.DirectoryInfo.InternalEnumerateFiles(String searchPattern, SearchOption searchOption) at System.IO.DirectoryInfo.EnumerateFiles(String searchPattern, SearchOption searchOption) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, String[] extensions, Boolean enableCaseSensitiveExtensions, Boolean recursive) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, Boolean recursive) at FolderSync.SyncProvider.GetFiles(String[] directoryPathParts, SyncTarget target, CancellationToken cancellationToken) at Emby.Server.Sync.SyncedMediaSourceProvider.<GetMediaSources>d__8.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Emby.Server.Implementations.Library.MediaSourceManager.<GetDynamicMediaSources>d__23.MoveNext() 2018-06-17 18:22:50.776 Info HttpServer: HTTP Response 204 to 192.168.3.187. Time: 6ms. http://192.168.3.187:8200/emby/Sessions/Playing 2018-06-17 18:22:50.777 Error MediaSourceManager: Error getting media sources *** Error Report *** Version: 3.4.1.0 Command line: C:\Users\Kim Andersen\AppData\Roaming\MediaBrowser-Server\system\EmbyServer.dll Operating system: Microsoft Windows NT 6.2.9200.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 8 Program data path: C:\Users\Kim Andersen\AppData\Roaming\MediaBrowser-Server Application directory: C:\Users\Kim Andersen\AppData\Roaming\MediaBrowser-Server\system System.IO.IOException: The network name cannot be found at System.IO.Win32FileSystemEnumerableIterator`1.HandleError(Int32 errorCode, String path) at System.IO.Win32FileSystemEnumerableIterator`1.CommonInit() at System.IO.Win32FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.Win32FileSystem.EnumerateFileSystemInfos(String fullPath, String searchPattern, SearchOption searchOption, SearchTarget searchTarget) at System.IO.DirectoryInfo.InternalEnumerateFiles(String searchPattern, SearchOption searchOption) at System.IO.DirectoryInfo.EnumerateFiles(String searchPattern, SearchOption searchOption) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, String[] extensions, Boolean enableCaseSensitiveExtensions, Boolean recursive) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, Boolean recursive) at FolderSync.SyncProvider.GetFiles(String[] directoryPathParts, SyncTarget target, CancellationToken cancellationToken) at Emby.Server.Sync.SyncedMediaSourceProvider.<GetMediaSources>d__8.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Emby.Server.Implementations.Library.MediaSourceManager.<GetDynamicMediaSources>d__23.MoveNext() System.IO.IOException at System.IO.Win32FileSystemEnumerableIterator`1.HandleError(Int32 errorCode, String path) at System.IO.Win32FileSystemEnumerableIterator`1.CommonInit() at System.IO.Win32FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.Win32FileSystem.EnumerateFileSystemInfos(String fullPath, String searchPattern, SearchOption searchOption, SearchTarget searchTarget) at System.IO.DirectoryInfo.InternalEnumerateFiles(String searchPattern, SearchOption searchOption) at System.IO.DirectoryInfo.EnumerateFiles(String searchPattern, SearchOption searchOption) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, String[] extensions, Boolean enableCaseSensitiveExtensions, Boolean recursive) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFiles(String path, Boolean recursive) at FolderSync.SyncProvider.GetFiles(String[] directoryPathParts, SyncTarget target, CancellationToken cancellationToken) at Emby.Server.Sync.SyncedMediaSourceProvider.<GetMediaSources>d__8.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Emby.Server.Implementations.Library.MediaSourceManager.<GetDynamicMediaSources>d__23.MoveNext() 2018-06-17 18:22:50.777 Info App: User policy for Kim Andersen. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True 2018-06-17 18:22:50.777 Info App: Profile: Unknown Profile, Path: \\htpc\MediaRaid\video\movies - hd - dk\2 Guns (2013)\2 Guns.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True 2018-06-17 18:22:50.777 Info App: RemoteClientBitrateLimit: 40000000, RemoteIp: 192.168.3.187, IsInLocalNetwork: True 2018-06-17 18:22:50.777 Info App: Profile: Unknown Profile, Path: \\htpc\MediaRaid\video\movies - hd - dk\2 Guns (2013)\2 Guns.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True 2018-06-17 18:22:50.777 Info App: RemoteClientBitrateLimit: 40000000, RemoteIp: 192.168.3.187, IsInLocalNetwork: True 2018-06-17 18:22:50.777 Info App: Profile: Unknown Profile, Path: \\htpc\MediaRaid\video\movies - hd - dk\2 Guns (2013)\2 Guns.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True 2018-06-17 18:22:50.777 Info App: RemoteClientBitrateLimit: 40000000, RemoteIp: 192.168.3.187, IsInLocalNetwork: True 2018-06-17 18:22:50.777 Info HttpServer: HTTP Response 200 to 192.168.3.187. Time: 5ms. http://192.168.3.187:8200/emby/Items/b891e030536ecbcf1ce2980391ae9ff6/PlaybackInfo?UserId=9bde79c50eb3aea8d8a66371e8ef29c8&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000&DirectPlayProtocols=File%2CHttp%2CRtp%2CRtmp%2CRtsp%2CFtp 2018-06-17 18:22:53.332 Info HttpServer: HTTP GET http://htpc:8200/emby/System/Logs/Log?name=embyserver.txt. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0

I have a problem with recorded shows. (Have not yet organized my dvd's to emby, so I don't know about movies). I have set Emby to start recording a few minutes before scheduled start, which works as intended. This means that I need to stap a bit forward to find the "intended" recording". I do that using the time bar at the bottom of the screen. It's sometimes painfully slow, or seems to hang completely. (for minutes, until I give up and go back to the Emby main screen). When it (seems to) hang, I can't resume the playback (it's selectable, but I just get black screen). I have to start the recording from it's beginning, and the skip into the recording. Anyone else experiencing slow response when skipping tinto a recording? Am I doing it wrong when úsing the time bar at the bottom of screen? Is there a keyboard shortcut or other/better means of jumping in time of a recording?

I am a new to EMBY came over from Plex, primarily because of the way EMBY integrates my my M3U and HDHomerun on one platform. Running it on a Qnap 251+ with 16GB Ram. I recently installed the QNAP beta build provided by Emby and it seems to run everything just a bit faster than the one I originally got from the Qnap community. However the load times for the HDHomerun and the M3U are slow to load when changing channels take 14 seconds and 12 seconds. When I load on other apps both only take about 1-2 seconds at the most. I have tried some of the recommendations for other post however they don’t seem to help much. I have attached my logs to help maybe get me in the right direction. I access the Emby server via chrome on my Mac laptop and Emby Android TV app through my Nvidia shield. I loaded both M3U and HDhomerun to test and replicate the slowness. Love the product thus far just want to reduce this initial load times. Any help would be appreciated. Thank you Log (1).txt Log.txt

Good afternoon! Emby in my Asustor AS3102T is very slow displays photos. I tried different versions Emby and settings, but the display speed of photos and has not improved. miniature displays terribly slow - 20 miniatures for 10 minutes. Emby does not store thumbnails, and create them anew each time? Photo Gallery displays these same photos instantly! photography weigh 3-8 mb Emby displays 100 thumbnails per page and while it will not load them all, I can not begin to view them. Thank you.

I have messed with the stable emby, and the two most recent beta releases. My server is running Unraid and im using the official Emby docker. The server specs are Core i7 4790 with 32GB ram with a 5Gb/s network connection, allot of my media is stored on a separate Synology server that has a 2Gb/s network connection. Just as a reference I have Plex running using the exact same configuration and it is lightning fast. So the issue I am having is that 99% of the time I open the Emby web app, Windows 10 App, or iPhone app, it is excruciatingly slow. I'm talking 5-10min just to load the main screen, another 5-10 min to load any libraries as well as the TV Guide. Everything is just incredibly slow, or never loads at all. However some times it loads almost instantly, but this seems to be rare. Actually playing media, LiveTV, Movies, Shows, Music, is fast, no problems there at all, no buffering, no stuttering, and silky smooth. My libraries are tiny in comparison to the amount of movies many other users have on these forums, I talking maybe 100 movies IF THAT. The only plugins I am using are the Cover Art, and Collections plugin, but I was having this issue before installing them too. I have attached the two most recent logs. server-63639216000.txt server-63639262214.txt

Ok so I got the Emby premier to test everything out before buying lifetime I have some questions before I go fully into this. I am having some issues (or maybe this is just how things are) 1) The TV Guide - On my phone this works great. On my PC this works ever better... On my Roku Premier and my Roku 3 etc. Things ~kinda work... On the roku scrolling through the Guid is painful at best. When i get to the bottom on the current view and go down to continue on it takes a good 2-3 seconds to "load" the next block of channels. In addition scrolling one to the next is rather slow i find myself having to wait ~second between pushes to get it to work.... Basically .. the roku channel guide is Bulky / Clunky and slow to respond. I was hoping to be able to hold down the down key and let it scroll fast (like on pc / phone) but this does not happen. (In experimenting I can get a plex channel to allow fast scrolling like this ... but I really would rather use emby as I like the UI) 2) On my TV.. I find the Roku app to be bleeding over the safe zone... As in its not showing probably a good 2 inches (65inch tv) on the sides or top of the screen... I feel that this might be some Setting that could be changed on the server side? It feels zoomed in but it is not... any thoughts..

Converting all of my devices over to Emby as I would like to support the community and I enjoy the interface. Unfortunately the Tizen version of the application is (for my model at least) unusable to say the least. My media collection is large (Nearly 2k movies, mostly HD) which I know plays a part in the issue ~ I hate to mention Plex, but it handled this collection with no issue whatsoever. I don't have the option to sort by release date like I do on the Android version of the Software I'm able to navigate through TV shows, and other smaller collections however it's extremely slow and falls behind when clicking the navigation buttons. After enough scrolling it completely times out and causes the TV to stop responding and requires a full shut down. If I'm able to provide any further information to help resolve these issues I'd be glad to.

I have noticed ever since I have upgraded to Version 3.0.8500.0 the emby web interface has become very unstable. From images not appearing to very slow updating and searching. It appears that emby is utilising many threads and perhaps using more resources. The logs don't really show any reason why? I am using Debian 8. Jessie Any ideas?

hi, i'm having this problem with my emby server that when i play anything on it, localy or from other devices, it becomes really slow and unresponsive. i searched the forums for something similar but could not find anything. while trying to troubleshoot it i noticed that as soon as i start playing something the disk usage of my system rises to 100% and everything becomes slow. and as soon as i stop the playback the disk usage returns to normal: first image is normal workload (gaming, music, ...) second is when i start playback on emby and third is when i stop it. im running version 3.0.7200.0 and i get this problem in my server accessing it from any device or browser any ideas? sorry for the bad english and thanks in advance server-63610790400.txt

Hi, how do I downgrade the version for debian? After upgrading to the versions 3.0.5984 and 3.0.5985 the Emby this very slow.