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meatrack

By meatrack
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Kramerika

Kramerika   16

Posted
Posted

I am having an issue that I am struggling to find a solution for.  I am running the Emby server and streaming to the Emby app on an Amazon Fire TV (2nd generation) through a hard-wired network.  I have movies that are HD video with DTS audio and others that are SD video with AC3 audio (DD).  The container is always MKV, and the video is always h.264 with the same or very similar quality.  The only difference between them is the resolution, frame rate (either 23.976 or 29.97), and the audio.  The HD content plays perfectly fine, but the SD content only plays the audio without the video.  If I disable the built-in VLC player, it all works fine although now everything is being transcoded which I do not want if possible as I do not want the server doing unnecessary work.  The frame rate does not appear to play a role. I put a few SD movies that do not work with the built-in VLC player on a USB drive to test them directly with the stand-alone VLC app, and they work fine there.   It seems as though it is related to SD content and AC3 audio with the built-in VLC player.  However, I do have a few anomalies.  I have one movie that is SD with a DTS-ES track that works fine, another movie that is SD with a DTS track that does not play the video, and another HD movie with an AC3 track that plays fine.  How can I get it to direct play the SD video with AC3 or DTS audio like the stand-alone VLC player does?

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ebr Emby Team

ebr   14925

Posted
Posted

I am having an issue that I am struggling to find a solution for.  I am running the Emby server and streaming to the Emby app on an Amazon Fire TV (2nd generation) through a hard-wired network.  I have movies that are HD video with DTS audio and others that are SD video with AC3 audio (DD).  The container is always MKV, and the video is always h.264 with the same or very similar quality.  The only difference between them is the resolution, frame rate (either 23.976 or 29.97), and the audio.  The HD content plays perfectly fine, but the SD content only plays the audio without the video.  If I disable the built-in VLC player, it all works fine although now everything is being transcoded which I do not want if possible as I do not want the server doing unnecessary work.  The frame rate does not appear to play a role. I put a few SD movies that do not work with the built-in VLC player on a USB drive to test them directly with the stand-alone VLC app, and they work fine there.   It seems as though it is related to SD content and AC3 audio with the built-in VLC player.  However, I do have a few anomalies.  I have one movie that is SD with a DTS-ES track that works fine, another movie that is SD with a DTS track that does not play the video, and another HD movie with an AC3 track that plays fine.  How can I get it to direct play the SD video with AC3 or DTS audio like the stand-alone VLC player does?

 

I'm not sure as I haven't seen this situation myself or reported by others.

 

I guess you could try playing one of the problem vidoes for a few seconds and then back out and send a log (turn on debug options) but I'm afraid I'm not going to get enough information to see any errors that may be reported by VLC because it spits out so much garbage when you stop a video.  Still probably worth a try.  If you do that, please come back here and tell me the Emby user name that was logged in.  Thx.

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Kramerika

Kramerika   16

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Posted

By username, do you mean the user on the server that I am using in tandem with the Fire TV app?  The user profile on my server/app is "MediaServer" which is tied to my username here, "Kramerika", in the user profile settings on the server.  I am using the trial version of the app right now but plan to invest in Emby Premiere once I am convinced that it will work the way that I want it to.

 

I actually did try doing that (sending the log from the Fire TV app) last night after playing an SD movie with DTS audio that doesn't play the video.  I will do it for a few more examples tonight when I get home.

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ebr Emby Team

ebr   14925

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Posted

Thanks, I found your log.  The one curious thing I see is this:

12-03 22:16:36.780 W/VideoCapabilities( 2154): Unrecognized profile/level 32768/2 for video/mp4v-es

What does the media info on the server look like for these items?

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Kramerika

Kramerika   16

Posted
Posted (edited)
Here are some examples based on the circumstances that I posted.  I did not include the chapter info to cut down on the length.  I created all of these files with Handbrake using the original MKV rips from my own discs using basically the same profile with a bit more compression for HD movies.  I kept the original audio and subtitles while compressing the video to h.264.
 
Here is the info for the file that I sent the log for which is an SD movie with DTS audio.
 

General
Unique ID                                : 304499293077671488359888453133424499210 (0xE5146E3F9F60338A2E2F3C4F0E959A0A)
Complete name                            : F:\My Movies\Saving Private Ryan (1998).mkv
Format                                   : Matroska
Format version                           : Version 2
File size                                : 5.20 GiB
Duration                                 : 2h 49mn
Overall bit rate                         : 4 396 Kbps
Writing application                      : HandBrake 0.9.9
Writing library                          : libmkv 0.6.5
 
Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 2h 49mn
Bit rate                                 : 3 554 Kbps
Width                                    : 718 pixels
Height                                   : 480 pixels
Display aspect ratio                     : 16:9
Original display aspect ratio            : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.344
Stream size                              : 4.21 GiB (81%)
Writing library                          : x264 core 130 r2273 b3065e6
Encoding settings                        : cabac=1 / ref=3 / deblock=1:-1:-1 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-3 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=300 / keyint_min=30 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=18.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=62500 / vbv_bufsize=78125 / crf_max=0.0 / nal_hrd=none / ip_ratio=1.40 / aq=1:1.00
Language                                 : English
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.601 NTSC
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.601
 
Audio
ID                                       : 2
Format                                   : DTS
Format/Info                              : Digital Theater Systems
Mode                                     : 16
Format settings, Endianness              : Big
Codec ID                                 : A_DTS
Duration                                 : 2h 49mn
Bit rate mode                            : Constant
Bit rate                                 : 755 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 24 bits
Compression mode                         : Lossy
Stream size                              : 915 MiB (17%)
Language                                 : English
Default                                  : Yes
Forced                                   : No
 
Text
ID                                       : 3
Format                                   : VobSub
Codec ID                                 : S_VOBSUB
Codec ID/Info                            : Picture based subtitle format used on DVDs
Language                                 : English
Default                                  : No
Forced                                   : No

 

 

 

Here it is for an SD movie with AC3 audio that does not work.

 

 

 

General

Unique ID                                : 17673236091689495466089667086082383228 (0xD4BBDD057F5FE5EFC167EDF52641D7C)
Complete name                            : F:\My Movies\Austin Powers\Austin Powers International Man Of Mystery (1997).mkv
Format                                   : Matroska
Format version                           : Version 2
File size                                : 1.72 GiB
Duration                                 : 1h 29mn
Overall bit rate                         : 2 752 Kbps
Writing application                      : HandBrake 0.9.9
Writing library                          : libmkv 0.6.5
 
Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 1h 29mn
Bit rate                                 : 2 313 Kbps
Width                                    : 712 pixels
Height                                   : 440 pixels
Display aspect ratio                     : 1.916
Original display aspect ratio            : 1.918
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.308
Stream size                              : 1.45 GiB (84%)
Writing library                          : x264 core 130 r2273 b3065e6
Encoding settings                        : cabac=1 / ref=3 / deblock=1:-1:-1 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-3 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=18.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=62500 / vbv_bufsize=78125 / crf_max=0.0 / nal_hrd=none / ip_ratio=1.40 / aq=1:1.00
Language                                 : English
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.601 NTSC
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.601
 
Audio
ID                                       : 2
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Mode extension                           : CM (complete main)
Format settings, Endianness              : Big
Codec ID                                 : A_AC3
Duration                                 : 1h 29mn
Bit rate mode                            : Constant
Bit rate                                 : 384 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 246 MiB (14%)
Language                                 : English
Default                                  : Yes
Forced                                   : No
 
Text
ID                                       : 3
Format                                   : VobSub
Codec ID                                 : S_VOBSUB
Codec ID/Info                            : Picture based subtitle format used on DVDs
Language                                 : English
Default                                  : No
Forced                                   : No

 

 

 

Here it is for the SD movie with the DTS-ES audio that works fine.

 

 

 

General

Unique ID                                : 115852271548623039784786350614055698610 (0x572855FCE461B4C787AD322A575340B2)
Complete name                            : F:\My Movies\Austin Powers\Austin Powers Goldmember (2002).mkv
Format                                   : Matroska
Format version                           : Version 2
File size                                : 1.65 GiB
Duration                                 : 1h 34mn
Overall bit rate                         : 2 495 Kbps
Writing application                      : HandBrake 0.9.9
Writing library                          : libmkv 0.6.5
 
Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 1h 34mn
Bit rate                                 : 1 691 Kbps
Width                                    : 720 pixels
Height                                   : 368 pixels
Display aspect ratio                     : 2.35:1
Original display aspect ratio            : 2.35:1
Frame rate mode                          : Constant
Frame rate                               : 29.970 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.213
Stream size                              : 1.12 GiB (68%)
Writing library                          : x264 core 130 r2273 b3065e6
Encoding settings                        : cabac=1 / ref=3 / deblock=1:-1:-1 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-3 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=300 / keyint_min=30 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=18.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=62500 / vbv_bufsize=78125 / crf_max=0.0 / nal_hrd=none / ip_ratio=1.40 / aq=1:1.00
Language                                 : English
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.601 NTSC
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.601
 
Audio
ID                                       : 2
Format                                   : DTS
Format/Info                              : Digital Theater Systems
Format profile                           : ES
Mode                                     : 16
Format settings, Endianness              : Big
Codec ID                                 : A_DTS
Duration                                 : 1h 34mn
Bit rate mode                            : Constant
Bit rate                                 : 755 Kbps
Channel(s)                               : 7 channels / 6 channels
Channel positions                        : Front: L C R, Side: L R, Back: C, LFE / Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 24 bits
Compression mode                         : Lossy
Stream size                              : 510 MiB (30%)
Language                                 : English
Default                                  : Yes
Forced                                   : No
 
Text
ID                                       : 3
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Language                                 : English
Default                                  : No
Forced                                   : No

 

 

 
Here it is for the HD movie with AC3 audio that works fine.
 

General
Unique ID                                : 108473599548220504443902239252225669307 (0x519B415EEA40DCE8523B4A2F845F38BB)
Complete name                            : F:\My Movies\50 First Dates (2004).mkv
Format                                   : Matroska
Format version                           : Version 2
File size                                : 5.59 GiB
Duration                                 : 1h 39mn
Overall bit rate                         : 8 075 Kbps
Writing application                      : HandBrake 0.9.9
Writing library                          : libmkv 0.6.5
 
Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 1h 39mn
Bit rate                                 : 7 275 Kbps
Width                                    : 1 920 pixels
Height                                   : 800 pixels
Display aspect ratio                     : 2.40:1
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.198
Stream size                              : 5.03 GiB (90%)
Writing library                          : x264 core 130 r2273 b3065e6
Encoding settings                        : cabac=1 / ref=3 / deblock=1:-1:-1 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-3 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=62500 / vbv_bufsize=78125 / crf_max=0.0 / nal_hrd=none / ip_ratio=1.40 / aq=1:1.00
Language                                 : English
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
 
Audio
ID                                       : 2
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Mode extension                           : CM (complete main)
Format settings, Endianness              : Big
Codec ID                                 : A_AC3
Duration                                 : 1h 39mn
Bit rate mode                            : Constant
Bit rate                                 : 640 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 453 MiB (8%)
Language                                 : English
Default                                  : Yes
Forced                                   : No
 
Text
ID                                       : 3
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Language                                 : English
Default                                  : No
Forced                                   : No

 
And here it is for an HD movie with DTS that works.
 

General
Unique ID                                : 7275756988129822307645872802788023485 (0x5794283E6B432B81EFE986F77F01CBD)
Complete name                            : F:\My Movies\Comics\Marvel\Captain America\Captain America The First Avenger (2011).mkv
Format                                   : Matroska
Format version                           : Version 2
File size                                : 6.64 GiB
Duration                                 : 2h 4mn
Overall bit rate                         : 7 659 Kbps
Writing application                      : HandBrake 0.9.9
Writing library                          : libmkv 0.6.5
TITLE                                    : Captain America The First Avenger
 
Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 2h 4mn
Bit rate                                 : 5 998 Kbps
Width                                    : 1 920 pixels
Height                                   : 816 pixels
Display aspect ratio                     : 2.35:1
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.160
Stream size                              : 5.20 GiB (78%)
Writing library                          : x264 core 130 r2273 b3065e6
Encoding settings                        : cabac=1 / ref=3 / deblock=1:-1:-1 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-3 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=62500 / vbv_bufsize=78125 / crf_max=0.0 / nal_hrd=none / ip_ratio=1.40 / aq=1:1.00
Language                                 : English
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
 
Audio
ID                                       : 2
Format                                   : DTS
Format/Info                              : Digital Theater Systems
Mode                                     : 16
Format settings, Endianness              : Big
Codec ID                                 : A_DTS
Duration                                 : 2h 4mn
Bit rate mode                            : Constant
Bit rate                                 : 1 509 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 24 bits
Compression mode                         : Lossy
Stream size                              : 1.31 GiB (20%)
Language                                 : English
Default                                  : Yes
Forced                                   : No
 
Text
ID                                       : 3
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Language                                 : English
Default                                  : No
Forced                                   : No

Edited by Kramerika
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ebr Emby Team

ebr   14925

Posted
Posted

Thanks but I meant in our detail display on the web client.  I'm wondering if we are not able to properly determine some of the media info.

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Kramerika

Kramerika   16

Posted
Posted

oh, gotcha!  Let me try again.

 

SD movie with DTS, no video

 

 

 

Media Info

 

Video
Codec:H264
ProfileHigh: Level41
Resolution: 718x480
Aspect ratio: 16:9
Anamorphic: No
Interlaced: No
Framerate: 29.97003
Bitrate: 4292 kbps
Bit depth: 8 bit
Pixel format: yuv420p
Ref frames: 4
CABAC: Yes
 
Audio
Languag: eeng
Codec: DCA
Profile: DTS
Layout: 5.1
Channels: 6 ch
Bitrate: 750 kbps
Sample rate: 48000 khz
Default: Yes
 
Subtitle
Language: eng
Codec: DVDSUB
Default: No
Forced: No
External: No
 
Container: mkv
Path\\MEDIASERVER-PC\My Movies\Saving Private Ryan (1998).mkv

 
SD movie with AC3, no video
 

Media Info
 
Video
Codec: H264
Profile: High
Level: 41
Resolution: 712x440
Aspect ratio: 13172:6875
Anamorphic: No
Interlaced: No
Framerate: 23.97602
Bitrate: 2687 kbps
Bit depth: 8 bit
Pixel format: yuv420p
Ref frames: 4
CABAC: Yes
 
Audio
Language: eng
Codec: AC3
Layout: 5.1
Channels: 6 ch
Bitrate: 375 kbps
Sample rate: 48000 khz
Default: Yes
 
Subtitle
Language: eng
Codec: DVDSUB
Default: No
Forced: No
External: No
 
Container: mkv
Path\\MEDIASERVER-PC\My Movies\Austin Powers\Austin Powers International Man Of Mystery (1997).mkv

 

 

 

SD movie with DTS-ES, video works

 

 

 

Media Info
 
Video
Codec: H264
Profile: High
Level: 41
Resolution: 720x368
Aspect ratio: 8370:3611
Anamorphic: No
Interlaced: No
Framerate: 29.97003
Bitrate: 2436 kbps
Bit depth: 8 bit
Pixel format: yuv420p
Ref frames: 4
CABAC: Yes
 
Audio
Language: eng
Codec: DCA
Profile: DTS-ES
Layout: 6.1
Channels: 7 ch
Bitrate: 750 kbps
Sample rate: 48000 khz
Default: Yes
 
Subtitle
Language: eng
Codec: SRT
Default: No
Forced: No
External: No
 
Container: mkv
Path\\MEDIASERVER-PC\My Movies\Austin Powers\Austin Powers Goldmember (2002).mkv

 
HD movie with AC3, video works
 

Media Info
 
Video
Codec: H264
Profile: High
Level: 41
Resolution: 1920x800
Aspect ratio: 2.40:1
Anamorphic: No
Interlaced: No
Framerate: 23.97602
Bitrate: 7886 kbps
Bit depth: 8 bit
Pixel format: yuv420p
Ref frames: 4
CABAC: Yes
 
Audio
Language: eng
Codec: AC3
Layout: 5.1
Channels: 6 ch
Bitrate: 625 kbps
Sample rate: 48000 khz
Default: Yes
 
Subtitle
Language: eng
Codec: PGSSUB
Default: No
Forced: No
External: No
 
Container: mkv
Path\\MEDIASERVER-PC\My Movies\50 First Dates (2004).mkv

 
HD movie with DTS, video works
 

Media Info
 
Video
Codec: H264
Profile: High
Level: 41
Resolution: 1920x816
Aspect ratio: 2.35:1
Anamorphic: No
Interlaced: No
Framerate: 23.97602
Bitrate: 7479 kbps
Bit depth: 8 bit
Pixel format: yuv420p
Ref frames: 4
CABAC: Yes
 
Audio
Language: eng
Codec: DCA
Profile: DTS
Layout: 5.1
Channels: 6 ch
Bitrate: 1500 kbps
Sample rate: 48000 khz
Default: Yes
 
Subtitle
Language: eng
Codec: PGSSUB
Default: No
Forced: No
External: No
 
Container: mkv
Path\\MEDIASERVER-PC\My Movies\Comics\Marvel\Captain America\Captain America The First Avenger (2011).mkv

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Kramerika

Kramerika   16

Posted
Posted (edited)

Bummer.  I wonder why the stand-alone VLC app for the Fire TV plays them fine?  I also can play everything on my Nexus 7 with the Android Emby app without transcoding.  I might try an Nvidia Shield TV at some point.  I sent a few more logs for good measure just in case it was helpful.

Edited by Kramerika
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Kramerika

Kramerika   16

Posted
Posted

A small update on this.  Almost everything seems to work without using the built-in VNC player and transcoding.  There is one exception.  The movie about that is SD but with DTS-ES sound hangs the app.  It sits and spins, and I have to hit the menu button to exit the app.  If I could get it to generate a log, I would send it, but it seems that when it crashes, the log disappears.  Hopefully I will be able to direct play everything with a future update as I really don't like to transcode.

 

Is there any way to speed up the app loading content when you start it up?  It is sluggish.  Once everything loads, it's pretty snappy.  I am on a wired GB connection, and the server is 64-bit Windows 7 with an Intel i7 and 6 GBs of RAM.

 

Also, I was wondering if it was normal for some of the actors/actresses images to be missing?  I tried to update the people on the server, but that didn't help.

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ebr Emby Team

ebr   14925

Posted
Posted

I've never heard anyone say this app is sluggish.  Mine produces a full home screen in about 1/8th of a second.

 

Are you sure you don't have something like a drive needing to be woken up or something?

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Kramerika

Kramerika   16

Posted
Posted

No, it is always on.  It is a WD Green 5400 RPM 4 TB drive.  It's possible that a faster drive would help, but I didn't think it would make that big of an impact.  It takes more like 15-30 seconds for everything to load on startup for me.  Once it all loads, navigating is fine.

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CBers

CBers   6771

Posted
Posted

No, it is always on. It is a WD Green 5400 RPM 4 TB drive. It's possible that a faster drive would help, but I didn't think it would make that big of an impact. It takes more like 15-30 seconds for everything to load on startup for me. Once it all loads, navigating is fine.

Do you get any "(slow)" messages in the server log in relation to the devices IP address?

 

I used to have slow propagation of the different rows, especially Next Up, but it's very pretty slick lately.

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Kramerika

Kramerika   16

Posted
Posted

In doing some searching, it seems that there might be a way to turn off the sleeping feature, but it's not straight-forward.  I'll have to look into it further, try it out, and report back.  Otherwise, I might try a black drive instead.

 

I do get some "(slow)" messages in the log.  They are from 1000 up to almost 70000 ms.  The IP address associated with this is primarily my Amazon Fire TV (wired) or my Nexus 7 tablet (wireless), which are what I have been using to test, although there are a few entries for the server IP or from 127.0.0.1.  I set static IP addresses on all of my devices.  I don't know what to copy from the log.  Here is a section with a slow message.

 

 

2015-12-10 14:38:06.7128 Info HttpServer: HTTP Response 200 to 192.168.1.80. Time: 28956ms (slow). http://192.168.1.97:8096/emby/Users/7b70166e63c04c3d9b642d1194e8f71b/Items?Years=&EnableImageTypes=&ArtistIds=&Filters=IsUnplayed&Fields=PrimaryImageAspectRatio%2COverview%2CItemCounts%2CDisplayPreferencesId&Genres=&MediaTypes=&Ids=&PersonTypes=&recursive=true&ExcludeLocationTypes=&ExcludeItemTypes=&AirDays=&sortOrder=Descending&Limit=50&SortBy=DateCreated&StudioIds=&PersonIds=&ImageTypes=&IncludeItemTypes=Movie&VideoTypes=&LocationTypes=&SeriesStatuses=&format=json

2015-12-10 14:38:06.7284 Info HttpServer: HTTP GET http://192.168.1.97:8096/emby/Shows/NextUp?EnableImageTypes=&Limit=50&UserId=7b70166e63c04c3d9b642d1194e8f71b&Fields=PrimaryImageAspectRatio%2COverview&format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 5.1; AFTS Build/LMY47O)
2015-12-10 14:38:06.7440 Debug SqliteItemRepository: select type,data,StartDate,EndDate,IsOffline,ChannelId,IsMovie,IsSports,IsKids,IsSeries,IsLive,IsNews,IsPremiere,EpisodeTitle,IsRepeat,CommunityRating,CustomRating,IndexNumber,IsLocked,PreferredMetadataLanguage,PreferredMetadataCountryCode,IsHD,ExternalEtag,DateLastRefreshed from TypedBaseItems where type=@type AND StartDate<=@MaxStartDate AND EndDate>=@MinEndDate; select count (guid) from TypedBaseItems where type=@type AND StartDate<=@MaxStartDate AND EndDate>=@MinEndDate
2015-12-10 14:38:06.7752 Debug SsdpHandler: NOTIFY * HTTP/1.1
HOST: 239.255.255.250:1900
CACHE-CONTROL: max-age=100
NT: urn:schemas-wifialliance-org:device:WFADevice:1
NTS: ssdp:alive
SERVER: Linux/2.6.36, UPnP/1.0, Portable SDK for UPnP devices/1.3.1
X-User-Agent: redsonic
USN: uuid:28802880-2880-1880-a880-6cb0ce137f79::urn:schemas-wifialliance-org:device:WFADevice:1

 
While searching the log, I found this entry which is when I tried to play the SD movie with the DTS-ES track that played fine directly with the built-in VLC player but now won't play when transcoding.

 

2015-12-10 14:53:15.9265 Debug App: Cannot stream copy video due to missing keyframe info
2015-12-10 14:53:15.9265 Debug App: Starting transcoding because currentTranscodingIndex=null
2015-12-10 14:53:15.9265 Info App: C:\Users\Media Server\AppData\Roaming\Emby-Server\ffmpeg\20151111\ffmpeg.exe -i file:"F:\My Movies\Austin Powers\Austin Powers Goldmember (2002).mkv" -map_metadata -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -pix_fmt yuv420p -preset superfast -crf 23 -b:v 2494673 -maxrate 2494673 -bufsize 4989346 -vsync vfr -profile:v high -level 51 -force_key_frames "expr:gte(t,n_forced*3)" -vf "scale=min(iw\,1280):trunc(ow/dar/2)*2" -flags -global_header -sc_threshold 0 -codec:a:0 aac -strict experimental -ac 7 -ab 320000 -af "adelay=1,aresample=async=1" -hls_time 3 -start_number 0 -hls_list_size 0 -y "F:\Transcoding\transcoding-temp\d8ef39e1310934f621ee208fb0dbe982.m3u8"
2015-12-10 14:53:19.8110 Debug App: Disposing stream resources
2015-12-10 14:53:19.8110 Info App: FFMpeg exited with code 1
2015-12-10 14:53:19.8266 Debug SsdpHandler: M-SEARCH * HTTP/1.1
HOST: 239.255.255.250:1900
MAN: "ssdp:discover"
MX: 1
ST: urn:dial-multiscreen-org:service:dial:1
USER-AGENT: Google Chrome/47.0.2526.80 Windows

 
I also noticed that it is False in the server log for a 64-bit process.  How can I get it to be 64-bit?
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jluce50

jluce50   118

Posted
Posted

 

In doing some searching, it seems that there might be a way to turn off the sleeping feature, but it's not straight-forward.  I'll have to look into it further, try it out, and report back.  Otherwise, I might try a black drive instead.

 

 

I wasn't able to use the wdidle3 utility for some reason (it was a while ago), but I was able to use this tool. I had to create a bootable linux flash drive and run it from there, but it worked perfectly. It's a bit of a hassle, but it's pretty straight-forward and worth it in the long run IMO.

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Kramerika

Kramerika   16

Posted
Posted

Thanks!  I'll try that.  Did you disable the timer completely or set it to 300 seconds?  In some of my searching, it was mentioned a few times that disabling it completely can cause problems and that 300 seconds was a better option.

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taxion

taxion   0

Posted
Posted (edited)

Using the search feature i was unable to resolve my problem.  (So i'm forced to make my first post, been running "emby" since 2012. 

 

Set up. Emby server on a dedicated windows 7 machine. All files in library are stored one of two NAS (drobo5N). 

playback of HD (mostly H264) content is flawless and plays directly. However, anything encoded in MPEG2 also wants to play directly and the FTV does not support direct playback of MPEG2. If i uncheck VLC in the setting everything plays but everything is transcoded. Transcoding is quick but quality of content that can be played directly is degraded. 
 

Is transcoding on the fire all or nothing?  Suggestion on play direct h264 and transcode h263?

Edited by taxion
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ebr Emby Team

ebr   14925

Posted
Posted

Using the search feature i was unable to resolve my problem.  (So i'm forced to make my first post, been running "emby" since 2012. 

 

Set up. Emby server on a dedicated windows 7 machine. All files in library are stored one of two NAS (drobo5N). 

 

playback of HD (mostly H264) content is flawless and plays directly. However, anything encoded in MPEG2 also wants to play directly and the FTV does not support direct playback of MPEG2. If i uncheck VLC in the setting everything plays but everything is transcoded. Transcoding is quick but quality of content that can be played directly is degraded. 

 

Is transcoding on the fire all or nothing?  Suggestion on play direct h264 and transcode h263?

 

What actually happens when you try to play one of the mpg-2 items?

 

What does the media info look like in the server?

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taxion

taxion   0

Posted
Posted (edited)

I get the spinning wheel, but it doesn't crash. I can press back and return to folder. 

 

Video
CodecMPEG2VIDEO
ProfileMain
Level8
Resolution720x480
Aspect ratio16:9
AnamorphicNo
InterlacedNo
Framerate29.66667
Bitrate7817 kbps
Bit depth8 bit
Pixel formatyuv420p
Ref frames1
Audio
CodecAC3
Layout5.1
Channels6 ch
Bitrate437 kbps
Sample rate48000 khz
DefaultNo
Containervob
Path\\xxxxx\xxxx2\Animated\Barbie & Her Sisters in the Great Puppy Adventure (2015) [unknown] [NR] [voted 6.6] [Family-Animation]\Barbie & Her Sisters in the Great Puppy Adventure (2015) [unknown] [NR] [voted 6.6] [Family-Animation].vob
Edited by taxion
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ebr Emby Team

ebr   14925

Posted
Posted

using tsmuxer i changed the container to a .ts. It plays but says it's direct/v, which i doubt. it looks transcoded and should be. 

 

Why do you doubt it?

 

I'm sure it is direct streaming it and VLC is just decoding it locally.

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