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KillyKillKill
Posted (edited)

We really do need a "Clear cache" function from the dashboard but for now, find the data directory under your server folder and delete the library.db and refreshdata.db files.  Then start the server and let it do its thing.

For a while I put this off (frustration got to me), but I love the potential of this software and so I've decided to try and tackle it once again - it's superior to everything else I've found out there in so many ways - though this problem with my tv files appearing out of order drives me nuts!!

 

I decided to try your suggestion, but I can't seem to find library.db nor refreshdata.db anywhere on my drives, can you be more specific to their location (and maybe elaborate on what they are and what deleting them will do)?

 

And if there a way to only clear out specific data (ex. only delete all "adventure time" metadata so that it will only rewrite that series info on restart)? Or will deleting these files cause my entire directory to re-write? Specifically, I'm trying to preserve all the editing I've done on my movies, but need to completely redo all of my television metadata - the only option I see is to go through and manually refresh each individual episode, and with about a terabytes worth of shows, that would be a pretty daunting task.

 

Again, it would be greatly appreciated if future releases had the option to clear grouped metadata (or cache?), and likewise select multiple files at once to perform manual refresh on (perhaps when clicking on the "season" folder it has the option to refresh/rewrite all data inside that folder).

 

Thanks as always!!

 

 

Edited by KillyKillKill
Posted

Refreshing a folder will also refresh all the items under it.  There just isn't currently any indication of that process, but it will do it.

KillyKillKill
Posted

Except it still gives me the same issue - for example, if I refresh say the "adventure time" folder "season 6", then some data appears in the files contained, but still does not for whatever reason give me all the data I need, specifically episode numbers. However if I click each individual file ("refresh", then "save" on each episode), it works perfectly. If there were only some way to get the same results/data for all files contained in one click, I would be over-the-moon happy, because as it stands I simply do not have the patience to go through my thousands of files and click each individually.

 

It may be simply a small bug, or even just something weird and incorrect on the way things were set-up on my end - either way I'm crossing my fingers that a future release fixes this problem.

I would like to reiterate that besides this one issue - which admittedly has been a serious headache for me - I think you guys have made an excellent piece of software here, and hope that my annoyance at this one problem isn't overshadowing how insanely impressed and grateful I am for all the things you got right with the rest of the program!!

  • 1 year later...
cw-kid
Posted (edited)

We really do need a "Clear cache" function from the dashboard but for now, find the data directory under your server folder and delete the library.db and refreshdata.db files.  Then start the server and let it do its thing.

 

I've just deleted these files as I wanted to clear the database to test importing my media content again from Kodi, but now Emby isn't loading in the browser. So I restored the two files I had deleted and restarted the server etc, but its still not loading, so think I have broken it now.  :(

 

OK I rebooted the file server and it seems to be back! 

 

I deleted refreshinfo.db couldn't see a file called refreshdata.db

Edited by cw-kid
  • 5 weeks later...
ABNParatrooper
Posted

After deleting the db files did the server pull new/fresh metadata or did you see the same bad metadata you had before?

  • 1 year later...
  • 7 months later...
Posted

is there an easy way for emby to be reset.

 

That is, if I were to delete my config.xml file,

would emby correctly rebuild itself from the current directory structure?

 

is there  an easy way to accomplish this?

 

I lost half my library, and am looking to do this asap..

thanks in advance

Posted

I wouldn't delete the entire file, just delete the Content type overrides that you added.

Posted

thanks Luke, yes, I am aware of the guide you posted.  

my 

 

@@markie i've merged your threads because they are both discussing the same issue. 

 

Have you checked our wiki to review supported folder structures for movies, tv, music, etc? You can do that here:

 

https://github.com/MediaBrowser/Wiki/wiki

 

Thanks.

 

 

yes, I have reviewed the structure, and do have that file structure

example:

 Directory of M:\media\movies\ClassicTV
 
11/13/17  19:43 PM    <DIR>          .
11/13/17  19:43 PM    <DIR>          ..
09/08/17  02:27 AM    <DIR>          3rd Rock from The Sun
12/15/16  22:56 PM    <DIR>          Bosom Buddies
02/08/16  20:24 PM    <DIR>          fracturedFairyTales
12/15/16  22:57 PM    <DIR>          Hill Street Blues
12/15/16  22:58 PM    <DIR>          MacGyver
 
and each show further goes into seasons.
 
the problem is that I lost the structure.  the Library's TV folder showed all shows, instead of showing sitcom, drama, scifi,  .
 
I tried to delete the old tv library, and did the following :5a0a41b7deaff_emby01.png
 
so yeah, now I guess I need to rebuild or edit my config.sys file as I dont show  anything in the tv category..
(see pic of library)
5a0a42b01ece7_emby02.png

 

what file do I need to edit/fix/delete/rebuild, and how???

 

pretty please?

have attached (I think) my current config.xml file

 

config.xml

Posted

Why do you think you need to rebuild something? I think you are kind of fixated on that as the solution, but instead I would just tell us what the problem is and let us determine the solution. Thanks !

Posted

Why do you think you need to rebuild something? I think you are kind of fixated on that as the solution, but instead I would just tell us what the problem is and let us determine the solution. Thanks !

That's why I posted the config.xml in message above.

I have in the 2 screenshots above (my main screen and my library settings) I think show the problem.

I have re-attached the 2 images (slightly larger and readable) I hope  here.

 

the first shows my main screen, and the second shows the configuration info on the library screen.

 

A few notes,

the first four categories defined work fine 

* Classic TV      \\mitch-desk\classictv

* Marvel-verse   \\mitch-desk\marvel

* Movies             m:\media\movies\movies

* Talk Shows       \\MITCH-DESK\talk

 

work/display fine DESPITE the difference in how they  are coded (UNC vs. (m) drive.

 

The next series of libraries don't work

 

TV-copshows        \\mitch-desk\Cop-Shows

TV-dramas             M:\media\movies\TV\dramas

TV-scifi                  M:\media\movies\TV\SCI-FI

 

Note  from the following net share snippet, that cop-shows is defined; dramas and scifi weren't (that was  a deliberate troubleshooting step 

that I took.

Share name   Resource                        Remark

-------------------------------------------------------------------------------
Cop-Shows    M:\media\movies\TV\Cop-Shows    
marvel       m:\media\movies\movies\marvel   
movies       m:\media\movies                 
music        M:\media\music\Categories       
talk         m:\media\movies\talk            
The command completed successfully.

So that's why I thought it may need to be rebuilt.

Let me know if you need more info...

Posted

The problem is that this is getting so complicated that I'm starting to become unsure of how to help you. I would suggest removing all the content type overrides from your config xml, start the server, and then run a library scan.

Posted

The problem is that this is getting so complicated that I'm starting to become unsure of how to help you. I would suggest removing all the content type overrides from your config xml, start the server, and then run a library scan.

what does the content override section look like?  

enclosed with < tags> ?

Posted

Find the ContentTypes node and just delete it.

Posted

Find the ContentTypes node and just delete it.

snip.. the contents of my config.xml file below.

oh, and i apparently have 4 of them? 

C:\Users\noone\AppData\Roaming\Emby-Server>dir /s  config.xml
 Volume in drive C is ROOT-C
 Volume Serial Number is 42C4-CB1F

 Directory of C:\Users\noone\AppData\Roaming\Emby-Server\config\users\6e97e4ad866b4eb6841e12254b07347c

11/08/17  19:35 PM             1,053 config.xml
               1 File(s)          1,053 bytes

 Directory of C:\Users\noone\AppData\Roaming\Emby-Server\config\users\adcf1caae79d412ba8829f015c488294

01/03/16  00:22 AM               937 config.xml
               1 File(s)            937 bytes

 Directory of C:\Users\noone\AppData\Roaming\Emby-Server\config\users\e14d8c6e822c48a6be72e6e2cc4fb7c8

06/05/16  12:43 PM             1,038 config.xml
               1 File(s)          1,038 bytes

 Directory of C:\Users\noone\AppData\Roaming\Emby-Server\config\users\fda3f7d7d46c46078261561258d21d03

05/17/16  20:45 PM             1,045 config.xml
               1 File(s)          1,045 bytes

the most recent one has no content type in it.

 
 
am I at the point that I need to uninstall and reinstall?  
 
Are any of  these in the right directory?
 
(contents of latest config.xml:
<?xml version="1.0"?>
<UserConfiguration xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <AudioLanguagePreference />
  <PlayDefaultAudioTrack>true</PlayDefaultAudioTrack>
  <DisplayMissingEpisodes>true</DisplayMissingEpisodes>
  <GroupedFolders />
  <SubtitleMode>Default</SubtitleMode>
  <DisplayCollectionsView>false</DisplayCollectionsView>
  <EnableLocalPassword>false</EnableLocalPassword>
  <OrderedViews>
    <string>e1b841fa7ef7b036b8f386ec5b8c0e68</string>
    <string>9df4efab1f9566a6088195a3f6029855</string>
    <string>39be78bbe535cd268c628afba89aa4d4</string>
    <string>c8ca023cdbb96c78e4de5fcb477df512</string>
    <string>41cd96f9f9a6960dec0190666fc632fd</string>
  </OrderedViews>
  <LatestItemsExcludes />
  <HidePlayedInLatest>true</HidePlayedInLatest>
  <RememberAudioSelections>true</RememberAudioSelections>
  <RememberSubtitleSelections>true</RememberSubtitleSelections>
  <EnableNextEpisodeAutoPlay>true</EnableNextEpisodeAutoPlay>
</UserConfiguration

sigh..

Posted

No, those are user config xmls. I assumed you knew what I meant because @@Happy2Play already discussed ContentTypes in the server xml config earlier in this topic. I think it's actually system.xml.

Posted (edited)

No, those are user config xmls. I assumed you knew what I meant because @@Happy2Play already discussed ContentTypes in the server xml config earlier in this topic. I think it's actually system.xml.

will check. thanks.

 

It's called the system.xml file  in the C:\Users\noone\AppData\Roaming\Emby-Server\config  directory.

Edited by markie
Posted (edited)

Tried to edit system.xml.. no good.

 

 

Reset it (removed content-types last night, didn't work.

 

just re-edited it, and here is the new .before.. (before I restart emby):

<ContentTypes>
    
  </ContentTypes>

and I get the same result as last night (see 2 pictures above of library and main screen, no difference.

 

I edited the C:\Users\noone\AppData\Roaming\Emby-Server\config\system.xml  file

(attached) 

 

ideas?  do I need to post other files for troubleshooting?  detailed logs?

system.xml

Edited by markie
Posted

What didn't work? What does no good mean?

Posted

with the content types deleted like this 

<ContentTypes>
    
  </ContentTypes>

I restarted the emby server, and it came up with the following on the main page

(wouldn;t let me insert pictures, see attached pix)

 

post-147875-0-49548300-1510876713_thumb.png

 

post-147875-0-30252100-1510876631_thumb.png

 

 

So, my goal (to have tv\sci-fi, tv-dramas, etc) on main screen did not work

Posted

In library setup, what are the three libraries underneath? I'd like to see those. Thanks.

Posted

In library setup, what are the three libraries underneath? I'd like to see those. Thanks.

 5a10e135e5215_emby00.png

 

and the library setup image is :

5a10e17490d1a_emby10.png

 

are there any other files you'd like me to also post or check?

Posted

I mean in your screenshot there's three libraries i can't see, and i'd like to know what they are. thanks.

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