xuxulll 0 Posted June 9, 2019 Share Posted June 9, 2019 Hi there @xuxull, what happened when you tried to start Emby Server? Thanks ! hi luke, The server could not start. After I hit start button in Synology App Store, button title showed “starting” and then turned back to “start”. Link to comment Share on other sites More sharing options...
Luke 38371 Posted June 11, 2019 Share Posted June 11, 2019 @@xuxulll would you mind attaching the server log here as well? Thanks ! Link to comment Share on other sites More sharing options...
xuxulll 0 Posted June 13, 2019 Share Posted June 13, 2019 @@xuxulll would you mind attaching the server log here as well? Thanks ! hi, I have read the server log and finally get the problem solved. Another app occupied the default port 8096 which cause exit of emby server. Link to comment Share on other sites More sharing options...
Luke 38371 Posted June 13, 2019 Share Posted June 13, 2019 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
Rp4000 3 Posted October 2, 2019 Share Posted October 2, 2019 (edited) is there anyway to download the package and manually install. it keeps stopping my download between 2%-10% then restarting . bad connection behind the China Great Firewall. Edited October 2, 2019 by Rp4000 Link to comment Share on other sites More sharing options...
HansDampf 0 Posted October 17, 2019 Share Posted October 17, 2019 Hey, i just added the repo for my haswell NL54 server and install the emby package. But the package wont start. The diagnostic file is sendlogs_Synology-DS3615_synology_bromolow_3615xs_20191016T205713UTC.tgz Thanks! Link to comment Share on other sites More sharing options...
Luke 38371 Posted October 19, 2019 Share Posted October 19, 2019 Hey, i just added the repo for my haswell NL54 server and install the emby package. But the package wont start. The diagnostic file is sendlogs_Synology-DS3615_synology_bromolow_3615xs_20191016T205713UTC.tgz Thanks! @@HansDampf Is any Emby Server log created under /var/packages/EmbyServer/target/var/logs ? Link to comment Share on other sites More sharing options...
HansDampf 0 Posted October 20, 2019 Share Posted October 20, 2019 Jep, there is ESdaemon.log and start-stop-status_20191020.log, next by other files. I try to post it here but it does not work. So now with pastebin. https://pastebin.com/6SJUPjBn https://pastebin.com/ptqbuJSH Link to comment Share on other sites More sharing options...
FF272 0 Posted October 27, 2019 Share Posted October 27, 2019 Hey, i just added the repo for my HP NL54 server and installed the emby package and sended the logs sendlogs_FLORI-NAS_synology_bromolow_3615xs_20191027T080813UTC.tgz Thanks for your help! Link to comment Share on other sites More sharing options...
Luke 38371 Posted October 27, 2019 Share Posted October 27, 2019 Hey, i just added the repo for my HP NL54 server and installed the emby package and sended the logs sendlogs_FLORI-NAS_synology_bromolow_3615xs_20191027T080813UTC.tgz Thanks for your help! Hi there, why did you do that? Are you having a problem? Link to comment Share on other sites More sharing options...
FF272 0 Posted October 27, 2019 Share Posted October 27, 2019 Hi there, why did you do that? Are you having a problem? Yes, I cant start the emby server on my xpenology build. Link to comment Share on other sites More sharing options...
swissbeatz93 0 Posted November 3, 2019 Share Posted November 3, 2019 Hey, i just added the repo for my HP NL54 server and installed the emby package and sended the logs sendlogs_Syno-Olivier_synology_bromolow_3615xs_20191103T154254UTC.tgz Link to comment Share on other sites More sharing options...
Andythediver 0 Posted November 5, 2019 Share Posted November 5, 2019 We trust you have received the usual lecture from the local System Administrator. It usually boils down to these three things: #1) Respect the privacy of others. #2) Think before you type. #3) With great power comes great responsibility. Password: ******************************************************************************** Script invoked as [./rundiags] by [root]. File Version : 4.2.1.0-1 ******************************************************************************** This script will report on the currently installed package's configuration and collect system information related to its performance and operation. PLEASE ONLY USE AS DIRECTED BY SUPPORT Type [yes] and press return to continue: yes -------------------------------------------------------------------------------- Getting platform information: >> Platform : Linux NASTY 3.10.105 #23739 SMP Tue Jul 3 19:47:13 CST 2018 x 86_64 GNU/Linux synology_bromolow_3615xs >> DSM Version : 6.2-23739 Update 0 [6.2|GM|2018/07/03|22:05:35] -------------------------------------------------------------------------------- Getting hardware information: -> System... ./rundiags: line 304: 14702 Illegal instruction (core dumped) ${lshw_binary} -C system > ${output_file} 2> /dev/null FAILED -> Processor... ./rundiags: line 304: 14712 Illegal instruction (core dumped) ${lshw_binary} -C processor > ${output_file} 2> /dev/null FAILED -> Memory... ./rundiags: line 304: 14721 Illegal instruction (core dumped) ${lshw_binary} -C memory > ${output_file} 2> /dev/null FAILED -> CPUinfo... OK -> Looking for DRM devices... NONE -------------------------------------------------------------------------------- Available version(s) of MONO: -> 5.18.0.240 Available version(s) of SQLITE: -> 3.29.0 Available version(s) of IMAGEMAGICK: find: `/var/packages/EmbyServer/target/3rdparty/imagemagick/*': No such file or directory Available version(s) of FFMPEG: -> 0.0.0 -> 4.0.3 -------------------------------------------------------------------------------- Validating version(s) of MONO: -> 5.18.0.240 ./rundiags: line 497: 14800 Illegal instruction (core dumped) $version/${com ponent_chkstring_3rdparty[${i}]} &> ${output_file} FAILED Validating version(s) of SQLITE: -> 3.29.0 OK 3.29.0 2019-07-10 17:32:03 fc82b73eaac8b36950e527f12c4b5dc1e147e6f4ad2217ae43ad8 2882a88bfa6 Validating version(s) of IMAGEMAGICK: find: `/var/packages/EmbyServer/target/3rdparty/imagemagick/*': No such file or directory Validating version(s) of FFMPEG: -> 0.0.0 FAILED /var/packages/EmbyServer/target/3rdparty/ffmpeg/0.0.0//bin/ffmpeg: line 187: 148 66 Illegal instruction (core dumped) ${emby_ffmpeg} "$@" -> 4.0.3 ./rundiags: line 497: 14882 Illegal instruction (core dumped) $version/${com ponent_chkstring_3rdparty[${i}]} &> ${output_file} FAILED -------------------------------------------------------------------------------- Checking symlink for component MONO is valid and getting target: -> LOCAL : 3rdparty/mono/5.18.0.240 -> ACTUAL: /volume2/@appstore/EmbyServer/3rdparty/mono/5.18.0.240 PASSED Checking symlink for component SQLITE is valid and getting target: -> LOCAL : 3rdparty/sqlite/3.29.0 -> ACTUAL: /volume2/@appstore/EmbyServer/3rdparty/sqlite/3.29.0 PASSED Checking symlink for component IMAGEMAGICK is valid and getting target: FAILED Checking symlink for component FFMPEG is valid and getting target: -> LOCAL : 3rdparty/ffmpeg/4.0.3 -> ACTUAL: /volume2/@appstore/EmbyServer/3rdparty/ffmpeg/4.0.3 PASSED -------------------------------------------------------------------------------- Available version(s) of Emby Server: -> 4.2.1.0 -------------------------------------------------------------------------------- Validating Emby Server version(s): -> 4.2.1.0 ./rundiags: line 605: 14998 Illegal instruction (core dumped) ${pkg_default_ mono_root}/bin/ikdasm $version/EmbyServer.exe -assembly &> ${output_file} FAILED -------------------------------------------------------------------------------- Checking symlink for Emby Server is valid and getting target: -> LOCAL : releases/4.2.1.0 -> ACTUAL: /volume2/@appstore/EmbyServer/releases/4.2.1.0 PASSED -------------------------------------------------------------------------------- Searching for system provided version(s) of FFMPEG: -> /usr/bin/ffmpeg 1 version(s) found. Searching for system provided version(s) of FFPROBE: No versions found. -------------------------------------------------------------------------------- Getting system provided FFMPEG version information: -> /usr/bin/ffmpeg OK ffmpeg version 2.7.1 Copyright © 2000-2015 the FFmpeg developers built with gcc 4.9.3 (crosstool-NG 1.20.0) 20150311 (prerelease) configuration: --prefix=/usr --incdir='${prefix}/include/ffmpeg' --arch=i686 --t arget-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux -gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl -- enable-shared --disable-static --enable-version3 --enable-nonfree --enable-libfa ac --enable-encoders --enable-pthreads --disable-bzlib --disable-protocol=rtp -- disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disabl e-ffserver --disable-ffplay --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disa ble-vaapi --disable-decoder=amrnb --disable-decoder=ac3 --disable-decoder=ac3_fi xed --disable-encoder=zmbv --disable-encoder=dca --disable-encoder=ac3 --disable -encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=dca --disable-decode r=eac3 --disable-decoder=truehd --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-p c-linux-gnu-ccache-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264 libavutil 54. 27.100 / 54. 27.100 libavcodec 56. 41.100 / 56. 41.100 libavformat 56. 36.100 / 56. 36.100 libavdevice 56. 4.100 / 56. 4.100 libavfilter 5. 16.101 / 5. 16.101 libswscale 3. 1.101 / 3. 1.101 libswresample 1. 2.100 / 1. 2.100 libpostproc 53. 3.100 / 53. 3.100 Getting system provided FFPROBE version information: No versions found. -------------------------------------------------------------------------------- Listing open files for user [embysvr]: ./rundiags: line 816: 15112 Illegal instruction (core dumped) ${lsof_binary} +E -n -u ${pkg_user} &> ${output_file} FAILED ******************************************************************************** Diagnostic script run completed, the log can be viewed at the location below... /var/packages/EmbyServer/scripts/utilities/logs/rundiags_20191104T223743UTC.log ******************************************************************************** admin@NASTY:/var/packages/EmbyServer/scripts/utilities$ sudo ./sendlogs ******************************************************************************** Script invoked as [./sendlogs] by [root]. File Version : 4.2.1.0-1 ******************************************************************************** This script will collect support logs into a single compressed archive and send them to Emby over a HTTPS connection to assist with support issues, future developemnts and package improvements. PLEASE ONLY USE AS DIRECTED BY SUPPORT Type [yes] and press return to continue: yes >> Creating archive... SUCCESS >> Sending archive... -- Size: 212K -- HTTP Status: 200 SUCCESS >> Cleaning up... SUCCESS ******************************************************************************** Upload completed successfully, please include this filename with your ticket... sendlogs_NASTY_synology_bromolow_3615xs_20191104T224016UTC.tgz ******************************************************************************** admin@NASTY:/var/packages/EmbyServer/scripts/utilities$ sudo ./sendlogs ******************************************************************************** Script invoked as [./rundiags] by [root]. File Version : 4.2.1.0-1 ******************************************************************************** This script will report on the currently installed package's configuration and collect system information related to its performance and operation. PLEASE ONLY USE AS DIRECTED BY SUPPORT Type [yes] and press return to continue: yes -------------------------------------------------------------------------------- Getting platform information: >> Platform : Linux NASTY 3.10.105 #23739 SMP Tue Jul 3 19:47:13 CST 2018 x 86_64 GNU/Linux synology_bromolow_3615xs >> DSM Version : 6.2-23739 Update 0 [6.2|GM|2018/07/03|22:05:35] -------------------------------------------------------------------------------- Getting hardware information: -> System... ./rundiags: line 304: 14702 Illegal instruction (core dumped) ${lshw_binary} -C system > ${output_file} 2> /dev/null FAILED -> Processor... ./rundiags: line 304: 14712 Illegal instruction (core dumped) ${lshw_binary} -C processor > ${output_file} 2> /dev/null FAILED -> Memory... ./rundiags: line 304: 14721 Illegal instruction (core dumped) ${lshw_binary} -C memory > ${output_file} 2> /dev/null FAILED -> CPUinfo... OK -> Looking for DRM devices... NONE -------------------------------------------------------------------------------- Available version(s) of MONO: -> 5.18.0.240 Available version(s) of SQLITE: -> 3.29.0 Available version(s) of IMAGEMAGICK: find: `/var/packages/EmbyServer/target/3rdparty/imagemagick/*': No such file or directory Available version(s) of FFMPEG: -> 0.0.0 -> 4.0.3 -------------------------------------------------------------------------------- Validating version(s) of MONO: -> 5.18.0.240 ./rundiags: line 497: 14800 Illegal instruction (core dumped) $version/${com ponent_chkstring_3rdparty[${i}]} &> ${output_file} FAILED Validating version(s) of SQLITE: -> 3.29.0 OK 3.29.0 2019-07-10 17:32:03 fc82b73eaac8b36950e527f12c4b5dc1e147e6f4ad2217ae43ad8 2882a88bfa6 Validating version(s) of IMAGEMAGICK: Password: find: `/var/packages/EmbyServer/target/3rdparty/imagemagick/*': No such file or directory Validating version(s) of FFMPEG: -> 0.0.0 FAILED /var/packages/EmbyServer/target/3rdparty/ffmpeg/0.0.0//bin/ffmpeg: line 187: 148 66 Illegal instruction (core dumped) ${emby_ffmpeg} "$@" -> 4.0.3 ./rundiags: line 497: 14882 Illegal instruction (core dumped) $version/${com ponent_chkstring_3rdparty[${i}]} &> ${output_file} FAILED -------------------------------------------------------------------------------- Checking symlink for component MONO is valid and getting target: -> LOCAL : 3rdparty/mono/5.18.0.240 -> ACTUAL: /volume2/@appstore/EmbyServer/3rdparty/mono/5.18.0.240 PASSED Checking symlink for component SQLITE is valid and getting target: -> LOCAL : 3rdparty/sqlite/3.29.0 -> ACTUAL: /volume2/@appstore/EmbyServer/3rdparty/sqlite/3.29.0 PASSED Checking symlink for component IMAGEMAGICK is valid and getting target: FAILED Checking symlink for component FFMPEG is valid and getting target: -> LOCAL : 3rdparty/ffmpeg/4.0.3 -> ACTUAL: /volume2/@appstore/EmbyServer/3rdparty/ffmpeg/4.0.3 PASSED -------------------------------------------------------------------------------- Available version(s) of Emby Server: -> 4.2.1.0 -------------------------------------------------------------------------------- Validating Emby Server version(s): -> 4.2.1.0 ./rundiags: line 605: 14998 Illegal instruction (core dumped) ${pkg_default_ mono_root}/bin/ikdasm $version/EmbyServer.exe -assembly &> ${output_file} FAILED -------------------------------------------------------------------------------- Checking symlink for Emby Server is valid and getting target: -> LOCAL : releases/4.2.1.0 -> ACTUAL: /volume2/@appstore/EmbyServer/releases/4.2.1.0 PASSED -------------------------------------------------------------------------------- Searching for system provided version(s) of FFMPEG: -> /usr/bin/ffmpeg 1 version(s) found. Searching for system provided version(s) of FFPROBE: No versions found. -------------------------------------------------------------------------------- Getting system provided FFMPEG version information: -> /usr/bin/ffmpeg OK ffmpeg version 2.7.1 Copyright © 2000-2015 the FFmpeg developers built with gcc 4.9.3 (crosstool-NG 1.20.0) 20150311 (prerelease) configuration: --prefix=/usr --incdir='${prefix}/include/ffmpeg' --arch=i686 --t arget-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux -gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl -- enable-shared --disable-static --enable-version3 --enable-nonfree --enable-libfa ac --enable-encoders --enable-pthreads --disable-bzlib --disable-protocol=rtp -- disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disabl e-ffserver --disable-ffplay --disable-devices --disable-bzlib --disable-altivec Sorry, try again. Password: ble-vaapi --disable-decoder=amrnb --disable-decoder=ac3 --disable-decoder=ac3_fi xed --disable-encoder=zmbv --disable-encoder=dca --disable-encoder=ac3 --disable -encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=dca --disable-decode r=eac3 --disable-decoder=truehd --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-p c-linux-gnu-ccache-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264 libavutil 54. 27.100 / 54. 27.100 libavcodec 56. 41.100 / 56. 41.100 libavformat 56. 36.100 / 56. 36.100 libavdevice 56. 4.100 / 56. 4.100 libavfilter 5. 16.101 / 5. 16.101 libswscale 3. 1.101 / 3. 1.101 libswresample 1. 2.100 / 1. 2.100 libpostproc 53. 3.100 / 53. 3.100 Getting system provided FFPROBE version information: No versions found. -------------------------------------------------------------------------------- Listing open files for user [embysvr]: ./rundiags: line 816: 15112 Illegal instruction (core dumped) ${lsof_binary} +E -n -u ${pkg_user} &> ${output_file} FAILED ******************************************************************************** Diagnostic script run completed, the log can be viewed at the location below... /var/packages/EmbyServer/scripts/utilities/logs/rundiags_20191104T223743UTC.log ******************************************************************************** admin@NASTY:/var/packages/EmbyServer/scripts/utilities$ sudo ./sendlogs ******************************************************************************** Script invoked as [./sendlogs] by [root]. File Version : 4.2.1.0-1 ******************************************************************************** This script will collect support logs into a single compressed archive and send them to Emby over a HTTPS connection to assist with support issues, future developemnts and package improvements. PLEASE ONLY USE AS DIRECTED BY SUPPORT Type [yes] and press return to continue: yes >> Creating archive... SUCCESS >> Sending archive... -- Size: 212K -- HTTP Status: 200 SUCCESS >> Cleaning up... SUCCESS ******************************************************************************** Upload completed successfully, please include this filename with your ticket... sendlogs_NASTY_synology_bromolow_3615xs_20191104T224016UTC.tgz ******************************************************************************** admin@NASTY:/var/packages/EmbyServer/scripts/utilities$ sudo ./sendlogs Sorry, try again. Password: sudo: 3 incorrect password attempts admin@NASTY:/var/packages/EmbyServer/scripts/utilities$ hope this makes sense to you lol - this is why emby doesnt run natively on a HP ex490 - dual core processor with only 2meg of ram Link to comment Share on other sites More sharing options...
twingos 0 Posted December 11, 2019 Share Posted December 11, 2019 (edited) Hello, my problem, please help. Emby installs but does not start Upload completed successfully, this filename sendlogs_Diskstation_synology_bromolow_3615xs_20191211T043523UTC.tgz vendor_id : GenuineIntel cpu family : 6 model : 28 model name : Intel® Atom CPU 330 @ 1.60GHz DSM Version : 5.2-5967 thx twingos rundiags_20191211T042743UTC.log Edited December 11, 2019 by twingos Link to comment Share on other sites More sharing options...
Anubis_OD 0 Posted March 5, 2020 Share Posted March 5, 2020 Hi, I have problem whis start server in my NAS. Upload completed successfully, this filename sendlogs_DiskStation_synology_bromolow_3615xs_20200305T092130UTC.tgz Thanks Link to comment Share on other sites More sharing options...
Luke 38371 Posted March 5, 2020 Share Posted March 5, 2020 Hi, I have problem whis start server in my NAS. Upload completed successfully, this filename sendlogs_DiskStation_synology_bromolow_3615xs_20200305T092130UTC.tgz Thanks Hi, what is the problem that you're having? Link to comment Share on other sites More sharing options...
Anubis_OD 0 Posted March 7, 2020 Share Posted March 7, 2020 Hi, what is the problem that you're having? Hi, package setup successful but don't start. After manual restart marked as stopped. Thanks Link to comment Share on other sites More sharing options...
nickwzy 1 Posted March 17, 2020 Share Posted March 17, 2020 Hi, package setup successful but don't start. After manual restart marked as stopped. Thanks Same issue, file name sendlogs_NAS_synology_bromolow_3615xs_20200317T114000UTC.tgz Link to comment Share on other sites More sharing options...
Luke 38371 Posted March 17, 2020 Share Posted March 17, 2020 Can you check out this topic and let me know if it helps: https://emby.media/community/index.php?/topic/83799-my-emby-server-couldnt-start-up-when-i-click-on-the-run-button/ Thanks. Link to comment Share on other sites More sharing options...
nickwzy 1 Posted March 18, 2020 Share Posted March 18, 2020 Can you check out this topic and let me know if it helps: https://emby.media/community/index.php?/topic/83799-my-emby-server-couldnt-start-up-when-i-click-on-the-run-button/ Thanks. Have updated the DSM to 6.2.2-24922 Update 6, and then reinstall the EMBY package, deleted the embysvr user, uninstall the package again and then reinstall the package. Still fail to start up. Link to comment Share on other sites More sharing options...
nickwzy 1 Posted March 18, 2020 Share Posted March 18, 2020 (edited) BTW,the EMBY worked well before I made a clean reinstall of the DSM (didn't change the DSM version, 6.2.2-24922 update 4), After that the EMBY could not be started up again. I really like EMBY server, and paid for a lifetime premiere license. Please let me know what should I do to solve the issue. Thank you! Edited March 18, 2020 by nickwzy Link to comment Share on other sites More sharing options...
nickwzy 1 Posted March 19, 2020 Share Posted March 19, 2020 Read the post again and update the Link, done. Link to comment Share on other sites More sharing options...
Seger 115 Posted March 20, 2020 Share Posted March 20, 2020 @@Luke FYI @@nickwzy, how can I help you? Were you able to restart the Emby package? I think you're in the wrong thread here. you are probably using a "normal" DSM version and not the currently available XPEnology DSM version Can you please make sure via the Package Center that you have the correct source of Emby: DSM 6.2.2-24922 Update 4 works fine. Please make sure the above and maybe you can tell me why your drive is displayed critically (right)? Not that your volume crashed and therefore the start of the package is denied. Just contact me again. Many greetings, Seger Link to comment Share on other sites More sharing options...
nickwzy 1 Posted March 21, 2020 Share Posted March 21, 2020 @@Luke FYI @@nickwzy, how can I help you? Were you able to restart the Emby package? I think you're in the wrong thread here. you are probably using a "normal" DSM version and not the currently available XPEnology DSM version Can you please make sure via the Package Center that you have the correct source of Emby: DSM 6.2.2-24922 Update 4 works fine. Please make sure the above and maybe you can tell me why your drive is displayed critically (right)? Not that your volume crashed and therefore the start of the package is denied. Just contact me again. Many greetings, Seger hi,Seger, I missed the "package_architecture" part. Now, the package is running. Thank you for your time. Link to comment Share on other sites More sharing options...
mata7 44 Posted March 29, 2020 Share Posted March 29, 2020 hi im currently running version 4.3.1.0 how do i update to Version 4.4.0.40, i check and dont see any update on synology package thanks Link to comment Share on other sites More sharing options...
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