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My Emby Server couldn't start up when I click on the run button

psikent

By psikent
in Synology

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psikent

psikent   0

Posted
Posted

I found a few mistakes in the diagnostic log，but I don't know how to fix it.

[2020-03-17 14:41:06 UTC] ********************************** LOG BEGINS **********************************
[2020-03-17 14:41:06 UTC] Logging initialised successfully.
[2020-03-17 14:41:06 UTC] Script invoked as [./rundiags] by [root].
[2020-03-17 14:41:06 UTC] File Version : 4.3.1.0-1
[2020-03-17 14:41:16 UTC] Warning acknowledged by user: [yes]
[2020-03-17 14:41:16 UTC] Getting platform information:
[2020-03-17 14:41:16 UTC]   >> Platform    : Linux syn 4.4.59+ #24922 SMP PREEMPT Tue Jan 14 15:19:49 CST 2020 x86_64 GNU/Linux synology_apollolake_918+
[2020-03-17 14:41:17 UTC]   >> DSM Version : 6.2-24922 Update 5 [6.2.2|GM|2020/01/14|05:52:08]
[2020-03-17 14:41:18 UTC] Getting hardware information:
[2020-03-17 14:41:18 UTC]   -> System...
[2020-03-17 14:41:19 UTC]   Command OK
----------------------------------------------------------------------------------------------------------
Dumping contents of file [/tmp/tmp.D1tl5O5A76]...

syn
    description: Notebook
    product: DS918+ (SKU0)
    vendor: Synology
    version: 1.0
    serial: 123456789
    width: 4294967295 bits
    capabilities: smbios-3.0 dmi-3.0 smp vsyscall32
    configuration: boot=normal chassis=notebook family=DiskStation sku=SKU0 uuid=78563412-3412-7856-90AB-CDDEEFAABBCC

----------------------------------------------------------------------------------------------------------
[2020-03-17 14:41:20 UTC]   -> Processor...
[2020-03-17 14:41:20 UTC]   Command OK
----------------------------------------------------------------------------------------------------------
Dumping contents of file [/tmp/tmp.D1tl5O5A76]...

  *-cpu
       description: CPU
       product: Intel(R) Celeron(R) CPU J3455 @ 1.50GHz
       vendor: Intel Corp.
       physical id: 4
       bus info: cpu@0
       version: Intel(R) Celeron(R) CPU J3455 @ 1.50GHz
       serial: To Be Filled By O.E.M.
       slot: U3E1
       size: 1501MHz
       capacity: 1501MHz
       width: 64 bits
       clock: 100MHz
       capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 ds_cpl vmx est tm2 ssse3 sdbg cx16 xtpr pdcm sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave rdrand lahf_lm 3dnowprefetch intel_pt ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust smep erms mpx rdseed smap clflushopt sha_ni xsaveopt xsavec xgetbv1 dtherm ida arat pln pts arch_capabilities cpufreq
       configuration: cores=4 enabledcores=4 threads=4

----------------------------------------------------------------------------------------------------------
[2020-03-17 14:41:21 UTC]   -> Memory...
[2020-03-17 14:41:22 UTC]   Command OK
----------------------------------------------------------------------------------------------------------
Dumping contents of file [/tmp/tmp.D1tl5O5A76]...

  *-firmware
       description: BIOS
       vendor: INSYDE Corp.
       physical id: 0
       version: M.033
       date: 12/06/2018
       size: 64KiB
       capacity: 3008KiB
       capabilities: pci upgrade shadowing cdboot bootselect edd int9keyboard int14serial int17printer int10video acpi usb zipboot biosbootspecification netboot
  *-cache:0
       description: L1 cache
       physical id: 6
       slot: L1 Cache
       size: 128KiB
       capacity: 128KiB
       capabilities: synchronous internal write-back instruction
       configuration: level=1
  *-cache:1
       description: L2 cache
       physical id: 7
       slot: L2 Cache
       size: 2MiB
       capacity: 2MiB
       capabilities: synchronous internal write-back unified
       configuration: level=2
  *-cache
       description: L1 cache
       physical id: 5
       slot: L1 Cache
       size: 96KiB
       capacity: 96KiB
       capabilities: synchronous internal write-back data
       configuration: level=1
  *-memory
       description: System Memory
       physical id: 23
       slot: System board or motherboard
       size: 8GiB
     *-bank:0
          description: SODIMM DDR3 Synchronous 1866 MHz (0.5 ns)
          product: 8KTF51264HZ-1G9P1
          vendor: Micron
          physical id: 0
          serial: 18232273
          slot: ChannelA-DIMM0
          size: 4GiB
          width: 8 bits
          clock: 1866MHz (0.5ns)
     *-bank:1
          description: SODIMM DDR3 Synchronous 1866 MHz (0.5 ns)
          product: D3SS56162XL10AA
          vendor: Inmos
          physical id: 1
          serial: 25093616
          slot: ChannelB-DIMM0
          size: 4GiB
          width: 8 bits
          clock: 1866MHz (0.5ns)

----------------------------------------------------------------------------------------------------------
[2020-03-17 14:41:23 UTC]   ->  CPUinfo...
[2020-03-17 14:41:23 UTC]   Command OK
----------------------------------------------------------------------------------------------------------
Dumping contents of file [/tmp/tmp.D1tl5O5A76]...

processor       : 0
vendor_id       : GenuineIntel
cpu family      : 6
model           : 92
model name      : Intel(R) Celeron(R) CPU J3455 @ 1.50GHz
stepping        : 9
microcode       : 0x32
cpu MHz         : 1501.000
cache size      : 1024 KB
physical id     : 0
siblings        : 4
core id         : 0
cpu cores       : 4
apicid          : 0
initial apicid  : 0
fpu             : yes
fpu_exception   : yes
cpuid level     : 21
wp              : yes
flags           : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 ds_cpl vmx est tm2 ssse3 sdbg cx16 xtpr pdcm sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave rdrand lahf_lm 3dnowprefetch intel_pt ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust smep erms mpx rdseed smap clflushopt sha_ni xsaveopt xsavec xgetbv1 dtherm ida arat pln pts arch_capabilities
bugs            : spectre_v1 spectre_v2
bogomips        : 2995.38
clflush size    : 64
cache_alignment : 64
address sizes   : 39 bits physical, 48 bits virtual
power management:

processor       : 1
vendor_id       : GenuineIntel
cpu family      : 6
model           : 92
model name      : Intel(R) Celeron(R) CPU J3455 @ 1.50GHz
stepping        : 9
microcode       : 0x32
cpu MHz         : 1501.000
cache size      : 1024 KB
physical id     : 0
siblings        : 4
core id         : 1
cpu cores       : 4
apicid          : 2
initial apicid  : 2
fpu             : yes
fpu_exception   : yes
cpuid level     : 21
wp              : yes
flags           : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 ds_cpl vmx est tm2 ssse3 sdbg cx16 xtpr pdcm sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave rdrand lahf_lm 3dnowprefetch intel_pt ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust smep erms mpx rdseed smap clflushopt sha_ni xsaveopt xsavec xgetbv1 dtherm ida arat pln pts arch_capabilities
bugs            : spectre_v1 spectre_v2
bogomips        : 2995.38
clflush size    : 64
cache_alignment : 64
address sizes   : 39 bits physical, 48 bits virtual
power management:

processor       : 2
vendor_id       : GenuineIntel
cpu family      : 6
model           : 92
model name      : Intel(R) Celeron(R) CPU J3455 @ 1.50GHz
stepping        : 9
microcode       : 0x32
cpu MHz         : 1501.000
cache size      : 1024 KB
physical id     : 0
siblings        : 4
core id         : 2
cpu cores       : 4
apicid          : 4
initial apicid  : 4
fpu             : yes
fpu_exception   : yes
cpuid level     : 21
wp              : yes
flags           : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 ds_cpl vmx est tm2 ssse3 sdbg cx16 xtpr pdcm sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave rdrand lahf_lm 3dnowprefetch intel_pt ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust smep erms mpx rdseed smap clflushopt sha_ni xsaveopt xsavec xgetbv1 dtherm ida arat pln pts arch_capabilities
bugs            : spectre_v1 spectre_v2
bogomips        : 2995.38
clflush size    : 64
cache_alignment : 64
address sizes   : 39 bits physical, 48 bits virtual
power management:

processor       : 3
vendor_id       : GenuineIntel
cpu family      : 6
model           : 92
model name      : Intel(R) Celeron(R) CPU J3455 @ 1.50GHz
stepping        : 9
microcode       : 0x32
cpu MHz         : 1501.000
cache size      : 1024 KB
physical id     : 0
siblings        : 4
core id         : 3
cpu cores       : 4
apicid          : 6
initial apicid  : 6
fpu             : yes
fpu_exception   : yes
cpuid level     : 21
wp              : yes
flags           : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 ds_cpl vmx est tm2 ssse3 sdbg cx16 xtpr pdcm sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave rdrand lahf_lm 3dnowprefetch intel_pt ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust smep erms mpx rdseed smap clflushopt sha_ni xsaveopt xsavec xgetbv1 dtherm ida arat pln pts arch_capabilities
bugs            : spectre_v1 spectre_v2
bogomips        : 2995.38
clflush size    : 64
cache_alignment : 64
address sizes   : 39 bits physical, 48 bits virtual
power management:

----------------------------------------------------------------------------------------------------------
[2020-03-17 14:41:24 UTC]   ->  Looking for DRM devices...
[2020-03-17 14:41:24 UTC]   Command OK
----------------------------------------------------------------------------------------------------------
Dumping contents of file [/tmp/tmp.D1tl5O5A76]...

crw------- 1 root root 226,   0 Mar 17 22:11 /dev/dri/card0
crw------- 1 root root 226,  64 Mar 17 22:11 /dev/dri/controlD64
crw------- 1 root root 226, 128 Mar 17 22:11 /dev/dri/renderD128

----------------------------------------------------------------------------------------------------------
[2020-03-17 14:41:25 UTC] Available version(s) of MONO:
[2020-03-17 14:41:26 UTC] Available version(s) of SQLITE:
[2020-03-17 14:41:26 UTC]   -> 3.29.0
[2020-03-17 14:41:27 UTC] Available version(s) of IMAGEMAGICK:
[2020-03-17 14:41:28 UTC] Available version(s) of FFMPEG:
[2020-03-17 14:41:28 UTC]   -> 0.0.0
[2020-03-17 14:41:28 UTC]   -> 4.3.0
[2020-03-17 14:41:29 UTC] Validating version(s) of MONO:
[2020-03-17 14:41:29 UTC] Validating version(s) of SQLITE:
[2020-03-17 14:41:29 UTC]   -> 3.29.0
[2020-03-17 14:41:29 UTC]   Version OK
----------------------------------------------------------------------------------------------------------
Dumping contents of file [/tmp/tmp.PuNcOweeNP]...

3.29.0 2019-07-10 17:32:03 fc82b73eaac8b36950e527f12c4b5dc1e147e6f4ad2217ae43ad82882a88bfa6

----------------------------------------------------------------------------------------------------------
[2020-03-17 14:41:30 UTC] Validating version(s) of IMAGEMAGICK:
[2020-03-17 14:41:30 UTC] Validating version(s) of FFMPEG:
[2020-03-17 14:41:30 UTC]   -> 0.0.0
[2020-03-17 14:41:31 UTC]   Version OK
----------------------------------------------------------------------------------------------------------
Dumping contents of file [/tmp/tmp.PuNcOweeNP]...

ffmpeg version 4.3.0-emby_2019_11_09-20191126T231314UTC Copyright (c) 2000-2019 the FFmpeg developers and softworkz for Emby LLC
built with gcc 7.3.0 (GCC)
configuration: --prefix=/var/packages/EmbyServer/target/ffmpeg --enable-cross-compile --cross-prefix=x86_64-syno-linux-gnu- --target-os=linux --disable-rpath --enable-pthreads --arch=x86_64 --enable-libzimg --enable-libmfx --enable-vaapi --enable-x86asm --enable-gpl --enable-shared --disable-static --disable-debug --disable-ffplay --disable-doc --disable-htmlpages --disable-manpages --disable-podpages --disable-txtpages --enable-gnutls --enable-libass --enable-libmp3lame --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxvid --enable-libfreetype --enable-fontconfig --enable-gray --enable-libfribidi --enable-libvidstab --enable-libzvbi --disable-indev=sndio --disable-outdev=sndio --extra-version=20191126T231314UTC --extra-libs='-luuid -lstdc++'
libavutil      56. 34.100 / 56. 34.100
libavcodec     58. 56.101 / 58. 56.101
libavformat    58. 31.104 / 58. 31.104
libavdevice    58.  9.100 / 58.  9.100
libavfilter     7. 58.102 /  7. 58.102
libswscale      5.  6.100 /  5.  6.100
libswresample   3.  6.100 /  3.  6.100
libpostproc    55.  6.100 / 55.  6.100

----------------------------------------------------------------------------------------------------------
[2020-03-17 14:41:32 UTC]   -> 4.3.0
[2020-03-17 14:41:32 UTC]   Version OK
----------------------------------------------------------------------------------------------------------
Dumping contents of file [/tmp/tmp.PuNcOweeNP]...

ffmpeg version 4.3.0-emby_2019_11_09-20191126T231314UTC Copyright (c) 2000-2019 the FFmpeg developers and softworkz for Emby LLC
built with gcc 7.3.0 (GCC)
configuration: --prefix=/var/packages/EmbyServer/target/ffmpeg --enable-cross-compile --cross-prefix=x86_64-syno-linux-gnu- --target-os=linux --disable-rpath --enable-pthreads --arch=x86_64 --enable-libzimg --enable-libmfx --enable-vaapi --enable-x86asm --enable-gpl --enable-shared --disable-static --disable-debug --disable-ffplay --disable-doc --disable-htmlpages --disable-manpages --disable-podpages --disable-txtpages --enable-gnutls --enable-libass --enable-libmp3lame --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxvid --enable-libfreetype --enable-fontconfig --enable-gray --enable-libfribidi --enable-libvidstab --enable-libzvbi --disable-indev=sndio --disable-outdev=sndio --extra-version=20191126T231314UTC --extra-libs='-luuid -lstdc++'
libavutil      56. 34.100 / 56. 34.100
libavcodec     58. 56.101 / 58. 56.101
libavformat    58. 31.104 / 58. 31.104
libavdevice    58.  9.100 / 58.  9.100
libavfilter     7. 58.102 /  7. 58.102
libswscale      5.  6.100 /  5.  6.100
libswresample   3.  6.100 /  3.  6.100
libpostproc    55.  6.100 / 55.  6.100

----------------------------------------------------------------------------------------------------------
[2020-03-17 14:41:33 UTC] Checking symlink for component MONO is valid and getting target:
[2020-03-17 14:41:33 UTC] Target is not a symlink and/or not a directory.
[2020-03-17 14:41:34 UTC] Checking symlink for component SQLITE is valid and getting target:
[2020-03-17 14:41:34 UTC] Target is a symlink and a directory.
[2020-03-17 14:41:34 UTC]   -> LOCAL : 3rdparty/sqlite/3.29.0
[2020-03-17 14:41:34 UTC]   -> ACTUAL: /volume1/@appstore/EmbyServer/3rdparty/sqlite/3.29.0
[2020-03-17 14:41:35 UTC] Checking symlink for component IMAGEMAGICK is valid and getting target:
[2020-03-17 14:41:35 UTC] Target is not a symlink and/or not a directory.
[2020-03-17 14:41:36 UTC] Checking symlink for component FFMPEG is valid and getting target:
[2020-03-17 14:41:36 UTC] Target is a symlink and a directory.
[2020-03-17 14:41:36 UTC]   -> LOCAL : 3rdparty/ffmpeg/4.3.0
[2020-03-17 14:41:36 UTC]   -> ACTUAL: /volume1/@appstore/EmbyServer/3rdparty/ffmpeg/4.3.0
[2020-03-17 14:41:37 UTC] Available version(s) of Emby Server:
[2020-03-17 14:41:37 UTC]   -> 4.3.1.0
[2020-03-17 14:41:38 UTC] Validating Emby Server version(s):
[2020-03-17 14:41:38 UTC]   -> 4.3.1.0
[2020-03-17 14:41:38 UTC]   Check failed [ES=127]
[2020-03-17 14:41:39 UTC] Checking symlink for Emby Server is valid and getting target:
[2020-03-17 14:41:39 UTC] Target is a symlink and a directory.
[2020-03-17 14:41:39 UTC]   -> LOCAL : releases/4.3.1.0
[2020-03-17 14:41:39 UTC]   -> ACTUAL: /volume1/@appstore/EmbyServer/releases/4.3.1.0
[2020-03-17 14:41:40 UTC] Searching for system provided version(s) of FFMPEG:
[2020-03-17 14:41:43 UTC]   -> /usr/bin/ffmpeg
[2020-03-17 14:41:43 UTC]   1 version(s) found.
[2020-03-17 14:41:44 UTC] Searching for system provided version(s) of FFPROBE:
[2020-03-17 14:41:44 UTC]   No versions found.
[2020-03-17 14:41:45 UTC] Getting system provided FFMPEG version information:
[2020-03-17 14:41:46 UTC]   -> /usr/bin/ffmpeg
[2020-03-17 14:41:46 UTC]   Command OK
----------------------------------------------------------------------------------------------------------
Dumping contents of file [/tmp/tmp.jTZiSV3ALg]...

ffmpeg version 2.7.1 Copyright (c) 2000-2015 the FFmpeg developers
built with gcc 4.9.3 (crosstool-NG 1.20.0) 20150311 (prerelease)
configuration: --prefix=/usr --incdir='${prefix}/include/ffmpeg' --arch=i686 --target-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-shared --disable-static --enable-version3 --enable-nonfree --enable-libfaac --enable-encoders --enable-pthreads --disable-bzlib --disable-protocol=rtp --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffserver --disable-ffplay --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-vaapi --disable-decoder=amrnb --disable-decoder=ac3 --disable-decoder=ac3_fixed --disable-encoder=zmbv --disable-encoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=dca --disable-decoder=eac3 --disable-decoder=truehd --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu-ccache-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264
libavutil      54. 27.100 / 54. 27.100
libavcodec     56. 41.100 / 56. 41.100
libavformat    56. 36.100 / 56. 36.100
libavdevice    56.  4.100 / 56.  4.100
libavfilter     5. 16.101 /  5. 16.101
libswscale      3.  1.101 /  3.  1.101
libswresample   1.  2.100 /  1.  2.100
libpostproc    53.  3.100 / 53.  3.100

----------------------------------------------------------------------------------------------------------
[2020-03-17 14:41:47 UTC] Getting system provided FFPROBE version information:
[2020-03-17 14:41:47 UTC]   No versions found.
[2020-03-17 14:41:47 UTC] Listing open files for user [embysvr]:
[2020-03-17 14:41:48 UTC]   Command OK
----------------------------------------------------------------------------------------------------------
Dumping contents of file [/tmp/tmp.MiSaQVfrxR]...

lsof: netlink UNIX socket msg peer info error

----------------------------------------------------------------------------------------------------------
[2020-03-17 14:41:49 UTC] *********************************** LOG ENDS ***********************************

5e70e50e5cb2a_.png

 

 

 

 

 

 

log.txt

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Seger

Seger   110

Posted
Posted (edited)

from today on there is the version ds 918+, DSM 6.2.2-24922 Update 6, have linked the version immediately:

 
 
Check:
 
 
Please install it once. Then delete the package and the user manually if necessary. Then reinstall it once.
You should only use this application if you are already setting up your emby instance again. Otherwise we have to make some backups via SSH first.
 
But it would be easier if you would start clean again.
 
best regards,
Seger
Edited by Seger
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psikent

psikent   0

Posted
  • Author
Posted

I have updated my dsm and reinstall my emby server as you say, and it works,thanks! But I still wonder why emby failed to start up as I haven’t done anything about it.Is it the internet connection issue?

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