Luke 38528 Posted May 14, 2017 Posted May 14, 2017 Hi, Been trying to get Emby to work on my new xpenology box with an Intel Pentium G4560. I can get it to install and am able to get it running long enough to setup everything then the Emby server stops and I can't get it to start again. Tried restarting synology and server still doesn't start. If I reinstall Emby it will do the same thing. Ran diagnostics and sent logs. hi @@Firecatman, can you please attach your emby server log to this post? you can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks !
Firecatman 0 Posted May 14, 2017 Posted May 14, 2017 Sorry about that @@Luke Updated post with log files
solabc16 379 Posted May 14, 2017 Author Posted May 14, 2017 Hello @@Firecatman Can you confirm this is your log reference, this will contain every I need to troubleshoot: sendlogs_Tanner_NAS_synology_bromolow_3615xs_20170514T153324UTC Best - James
solabc16 379 Posted May 14, 2017 Author Posted May 14, 2017 @@Luke - this one doesn't look like a CPU architecture issue, which is normally what we have to address when Emby Server doesn't run properly on XPEnology. See attached. System.NullReferenceException: Object reference not set to an instance of an object at MiOSEmbyZWaveControllerCS.ServerEntryPoint+<GetVeraDeviceIp>d__d.MoveNext () [0x0016d] in <20c1d9349ce549d48bcb36b61fb4445b>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at MiOSEmbyZWaveControllerCS.ServerEntryPoint+<PluginThread>d__5.MoveNext () [0x0012f] in <20c1d9349ce549d48bcb36b61fb4445b>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>m__1 (System.Object state) [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context (System.Object state) [0x0000e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x0008d] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem () [0x0002a] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Threading.ThreadPoolWorkQueue.Dispatch () [0x00096] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 System.NullReferenceException at MiOSEmbyZWaveControllerCS.ServerEntryPoint+<GetVeraDeviceIp>d__d.MoveNext () [0x0016d] in <20c1d9349ce549d48bcb36b61fb4445b>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at MiOSEmbyZWaveControllerCS.ServerEntryPoint+<PluginThread>d__5.MoveNext () [0x0012f] in <20c1d9349ce549d48bcb36b61fb4445b>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>m__1 (System.Object state) [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context (System.Object state) [0x0000e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x0008d] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem () [0x0002a] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Threading.ThreadPoolWorkQueue.Dispatch () [0x00096] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 Best - James server-63630315151.txt unhandled_29e86381-1288-4dd2-af69-bc9a6b05521b.txt embysvr-stdout.txt
Firecatman 0 Posted May 14, 2017 Posted May 14, 2017 Hello @@Firecatman Can you confirm this is your log reference, this will contain every I need to troubleshoot: sendlogs_Tanner_NAS_synology_bromolow_3615xs_20170514T153324UTC Best - James Yes it is
Luke 38528 Posted May 14, 2017 Posted May 14, 2017 This is coming from the vera community plugin, or zwave. Recall that when you first installed the plugin, you agreed that it might result in decreased stability. Please shutdown Emby Server, and go to: /var/packages/EmbyServer/target/var/plugins Then manually delete the .dll files for these plugins. @@chef, I will need to pull this plugin from the catalog again. Thanks.
chef 3788 Posted May 15, 2017 Posted May 15, 2017 Is there a vera device on your network? I would want to find out why the entry point is tanking emby.
Luke 38528 Posted May 15, 2017 Posted May 15, 2017 @@chef you can also make sure that whoever is calling GetVeraDeviceIp wraps it with try/catch. that way the failure will be printed to the log instead of crashing the server. 1
Firecatman 0 Posted May 16, 2017 Posted May 16, 2017 Is there a vera device on your network? I would want to find out why the entry point is tanking emby. No there was not.
mattstrike 0 Posted June 3, 2017 Posted June 3, 2017 Hi, I've ran and sent the diagnostics ref sendlogs_DiskStation_synology_bromolow_3615xs_20170603T002218UTC.tgz What else do I need to do? Thanks
Luke 38528 Posted June 3, 2017 Posted June 3, 2017 Hi, I've ran and sent the diagnostics ref sendlogs_DiskStation_synology_bromolow_3615xs_20170603T002218UTC.tgz What else do I need to do? Thanks @@mattstrike what problem are you having?
Huberer 0 Posted July 25, 2017 Posted July 25, 2017 (edited) Hello, I'm running DSM (latest 6.1.3-xx) in a virtual machine (xpenology on Virtualbox) with DS916+ settings on my server (see sig.). I've added the url from the first page to the package source but Emby doesn't show up to install. I've also tried to use the "original" link from the download part of the emby homepage for an original Synolgoy-NAS and this works without any problems. Now I will stay with that but why it doesn't show up for an xpenology version? Forget this question because I didn't read till the end of the first post here. So I will stay with the original Synology-package because my server has a haswell cpu and as long the original version is working I don't care. Thanks anyway Edited July 25, 2017 by Huberer
liandenis 0 Posted September 4, 2017 Posted September 4, 2017 (edited) Hello, my Emby Server don't want to run. Here are my requirements: 1. 4 CPUs x Intel® Xeon® CPU E3-1225 V2 @ 3.20GHz 2. DS3617xs (virtual) 3. DSM Version: DSM 6.1.3-15152 Update 3 4. Emby Server Version: 3.2.30.0-1 5. Open VM TOOLS: open-vm-tools_bromolow-6.0_10.0.7-1.spk My logs I have attached. I hope sombody can help me, or i'll go crazy Thanks a lot!!!! greets, Liandenis DS Diagnostic.txt DS Support Logs.txt Edited September 4, 2017 by liandenis
solabc16 379 Posted September 4, 2017 Author Posted September 4, 2017 Hello @@liandenis Let's keep the conversation in one place, over here - https://emby.media/community/index.php?/topic/50570-server-stopped-after-installation-version-32260-1/. Best - James
solabc16 379 Posted September 6, 2017 Author Posted September 6, 2017 Hello All Please see https://emby.media/community/index.php?/topic/50570-server-stopped-after-installation-version-32260-1/?p=484872, regarding virtual NAS implementations that emulate newer h/w. Best - James
solabc16 379 Posted September 7, 2017 Author Posted September 7, 2017 (edited) Hello All Emby Server is now fully support on XPEnology systems that are based on the newer Synology DS3617xs, see the link above if you want more details. We've also added an optimised build for systems based on Intel's 'westmere' microarchitecture, see https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Custom-Package-Architectures-for-XPEnology. Let us know how you get on... Best - James Edited September 7, 2017 by solabc16
solabc16 379 Posted September 9, 2017 Author Posted September 9, 2017 Hello All A quick note for those of you running systems based on AMD processors, you should consider using the following URL when adding Emby to Package Center:- https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586&package_architecture=xpen-barcelona Although it might seem to work ok, running the Intel packages on AMD h/w may be the cause of subtle errors and/or occasional crashes. (e.g. https://emby.media/community/index.php?/topic/50599-emby-not-scraping-images/) If you have newer AMD h/w and would like an optimised build for your h/w, just shout here! Best - James
solabc16 379 Posted September 14, 2017 Author Posted September 14, 2017 Hello All A custom package for systems based on Intel's Haswell microarchitecture is now available: https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Custom-Package-Architectures-for-XPEnology Best - James
memetopal 2 Posted September 14, 2017 Posted September 14, 2017 Hi! First i would like to say thank you to everyone involved in developing Emby for Synology and Xpenology. I have an Xpenology with an Intel Core 2 Quad Q9400 @2.66 Ghz. Is there any package already developed for this architecture? Should i use xpen-core2-sse41 maybe? Thanks in advance
solabc16 379 Posted September 14, 2017 Author Posted September 14, 2017 Hello @@memetopal Thanks for the feedback, the Intel Q9400 is a Yorkfield-6M variant and supports SSE4.1. So you are correct, the xpen-core2-sse41 package would be optimal for your h/w. Best - James
memetopal 2 Posted September 16, 2017 Posted September 16, 2017 Hello @@memetopal Thanks for the feedback, the Intel Q9400 is a Yorkfield-6M variant and supports SSE4.1. So you are correct, the xpen-core2-sse41 package would be optimal for your h/w. Best - James Thanks! Already installed it and working great so far.
mixedd 0 Posted September 20, 2017 Posted September 20, 2017 What about a older hardware and CPU support! I run xpenology 6.1 on and scraped Intel Atom D525 based small home NAS! Can i somehow install and use Emby server here too???
solabc16 379 Posted September 22, 2017 Author Posted September 22, 2017 (edited) Hello @@mixedd A good question and the short answer is yes. We're just working through getting the 3.2.32.0 release out, then I'll give this some attention. Best - James Edited September 22, 2017 by solabc16
ultimatevc 0 Posted November 30, 2017 Posted November 30, 2017 (edited) Good afternoon everyone. thanks to you I am learning a lot these days. I have mounted a NAS with Xpenology 6.0 and I have installed Emby from the repository "https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586&package_architecture=xpen-barcelona" but when I run Emby, it shows me an error "The service could not be executed". I have an "ASUS E35M1-I DELUXE" base station with cpu "Fusion APU E-350 Dual-Core Processors" and chipset "AMD® FCH A50 (Hudson M1)". Do you think Emby can not work on my computer? Thank you very much! Edited November 30, 2017 by ultimatevc
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