Metadata not showing anymore?

[julianb 38]

Hi, after the last server update I can not see my metadata anymore, only "chapters" to each movie. The movie counter showed around 370 now it showing 766  :S

 

I've added a picture to describe my problem better. (attached file)

 

*** This happens in MBT and Web *****

 

Also, if I go to "collection" and choose ex "blu-ray" then all the movies are shown properly. What is wrong?

 

**EDIT**

 

Okey, it's looks like it something to do with the way the server handles naming. MBT should ignore the "#". MBC is working fine, and so is the WEB-version if I choose a letter from A-Z and not the first "#". (as shown in the picture) MBT is showing all the movies correctly, but i need to scroll trough all the "chapters first" before it finds the movies from A-Z. I think this is the problem, and it is now more related to MBT.

Edited December 3, 2013 by julianb

[Luke 39835]

what do your folder structures look like

[julianb 38]

Collection type: Movies

• Media Locations
   
• \\SERVER01\High-Def$
• \\SERVER01\High-Def10$\High-Def
• \\SERVER01\High-Def4$
• \\SERVER01\High-Def5$

   

  and in each "high-Defxx" folder is the folder of a movie. EX \\SERVER01\High-Def5\Fast Six (2013) / \\SERVER01\High-Def5\Iron Man 3 (2013)

Edited December 3, 2013 by julianb

[Luke 39835]

what's an example of the inside of those folders?

[julianb 38]

High-Def\White House Down (2013)\BDMV + CERTIFICATE or High-Def\Planes (2013)\Planes.2013.iso

 

 

Btw, thank you for replying so fast Luke!

[Luke 39835]

Can I see screenshots, because often that will uncover less-obvious issues such as this:

 

http://mediabrowser.tv/community/index.php?/topic/2671-some-box-sets-dont-show-up-as-sets/&do=findComment&comment=45583

[julianb 38]

Ok, here is a picture taken directly from the server.

 

[julianb 38]

Here is a picture of the bdmw structure. (btw this film is one of the films that shows up as chapters (first images attached to post), but when i scoll to the "end" of the chapters then it shows up again, but the right way, with all the metadata. 

 

[julianb 38]

No one that know how to sort out this issue? :/

[Tikuf 663]

Can you please show us the media info for that item it may have resolved incorrectly (it should be right but it may not be)

 

http://mediabrowser.tv/community/index.php?/topic/1209-getting-useful-logs-media-info/

[julianb 38]

Can you please show us the media info for that item it may have resolved incorrectly (it should be right but it may not be)

 

http://mediabrowser.tv/community/index.php?/topic/1209-getting-useful-logs-media-info/

Thanks, I just found out what the problem was. All my drives were using UNC but one drive apparently was not setup to use UNC. So that caused some errors Thank you both!