Updated to 4.4.1.0 on Nvidia Shield and now can't access server

[Beefy Banana 0]

After getting prompted to update in the web app, I went and downloaded 4.4.1.0 and did so and now the server won't stay active, as soon as I close out of the Emby Server App, and try and access it either through the web app or the player on the Shield it isn't there. When I go back to the Server app again and open it, it starts up suggesting it had crashed. I've rebooted the Shield etc and still the same behaviour.

 

Was just wondering if anyone else was having an issue with this update or whether is it just something local to me. I've kept the previous installer so I could try rolling back?

[Luke 38500]

Hi there, are there any log files generated?

[Beefy Banana 0]

I've attached what I think is the latest one.. Let me know if this doesn't look correct, I've gone off the time the file was created

 

embyserver-63721619179.txt

[Beefy Banana 0]

Hi there, are there any log files generated?

 

There is this one also 2 minutes later that appears to have some errors in it..

 

embyserver.txt

[JaScoMa 33]

Hello..

I too just updated my shield from 4.4.0.40 to 4.4.1.0.  Everything appeared good to go and appeared that everything was working properly via the web interface.

 

I tried connecting the shield client to the shield server and nothing.  Went back to the web interface and found the server had crashed.

 

Attached are the log files.

 

 

embyserver.txt

hardware_detection-63721621152.txt

unhandled_1e6e7351-6f18-4552-9112-2ffc47427aa5.txt

unhandled_03af8b92-a5d6-4675-8980-09d4a8746e0c.txt

unhandled_4f8ee02a-b0ac-4aa0-8d7d-da358e4d45a5.txt

unhandled_6c773cd2-769b-42f3-a2e9-65e2f6c1e45c.txt

unhandled_8e7d30d4-404b-4000-ae9b-58338dc56e4e.txt

unhandled_73f5d98b-a1a2-4aff-b85c-8d4c8fcd2f18.txt

unhandled_565c745f-8436-4bcc-95f3-33c5bdc1ac90.txt

unhandled_986d247e-3d7a-4544-9777-e28e2d354e2c.txt

unhandled_5098a0aa-08c3-48a6-871e-e4d08f71f858.txt

unhandled_6510e6db-3188-4436-b830-3ebdfa389c86.txt

unhandled_37143a1d-9c9a-4fd1-b74e-01bfbfbda1a0.txt

unhandled_54051cb9-07b7-4ccb-8266-87ba28a41a96.txt

unhandled_a6141663-a3b7-4fe2-b534-c1cb077f8fd7.txt

unhandled_aa688201-413b-4278-b197-34002cc3fbc9.txt

unhandled_b4d5e6e9-5bd4-4a9c-9854-cf839098d376.txt

unhandled_ca1ab624-afe5-441d-8b96-3077aa5580bb.txt

unhandled_e7bb0256-854a-458a-8c75-13e6844131ce.txt

[Luke 38500]

Can you please try this version?

https://www.dropbox.com/s/264o4f8uzg7tzd7/com.emby.embyserver.apk?dl=0

 

I've temporarily disabled what i think is the cause for this. Thanks.

[Beefy Banana 0]

Can you please try this version?

https://www.dropbox.com/s/264o4f8uzg7tzd7/com.emby.embyserver.apk?dl=0

 

I've temporarily disabled what i think is the cause for this. Thanks.

 

I'm afraid I'm having exactly the same problem with that one. Still crashing more or less as soon as it's started. Logs attached.

embyserver.txt

hardware_detection-63721674525.txt

unhandled_0b114c53-35c1-4943-9d20-a607d590605c.txt

unhandled_02fac69f-ab07-4a7c-b796-cdb82df2b9dc.txt

unhandled_6b43479d-363e-4fd8-9f87-b64dfadb5316.txt

unhandled_9b36115f-482e-4712-a44a-ca85d39639ef.txt

unhandled_b7409677-b6d2-4350-8cc3-a14bf351ea62.txt

unhandled_c1a18b9c-85d7-4516-8823-a1c4f05e19f0.txt

[JaScoMa 33]

Can confirm this dropbox version does the same thing.  Form me, the web interface appears to work fine up to the point of trying to get a client to connect.  As soon as this occurs, the server crashes.

 

Thank you..

[Beefy Banana 0]

Can you please try this version?

https://www.dropbox.com/s/264o4f8uzg7tzd7/com.emby.embyserver.apk?dl=0

 

I've temporarily disabled what i think is the cause for this. Thanks.

 

Hi Luke, thanks for looking at this. I've tried to roll back to 4.4.0 from the downloads page, but I'm getting the 'app not installed' message. I had this problem when that update first came out and you sent me a working version. Would it be possible to send me that again? I'm stuck without a working version at the moment and the tension is growing in the house.

[Luke 38500]

Can you please try this version:

https://www.dropbox.com/s/51215vohz8ef8eb/com.emby.embyserver.apk?dl=0

 

And then provide a new log if the same thing happens? Thanks.

[Beefy Banana 0]

Can you please try this version:

https://www.dropbox.com/s/51215vohz8ef8eb/com.emby.embyserver.apk?dl=0

 

And then provide a new log if the same thing happens? Thanks.

 

Whatever you did, that seems to have sorted it! I've been up and running for about 15 minutes with no issue, played a few things to make sure and all good. Really appreciate you looking at that, I was starting to worry. Locked down with no Emby could be difficult

[Luke 38500]

Thanks for the info. Can you please try this version now:

https://www.dropbox.com/s/sua4xxrjrrd2ah3/com.emby.embyserver.apk?dl=0

Thanks.

[Beefy Banana 0]

Thanks for the info. Can you please try this version now:

https://www.dropbox.com/s/sua4xxrjrrd2ah3/com.emby.embyserver.apk?dl=0

Thanks.

 

That one seems to be working great also, just playing a movie on it on the Shield player with no issue

[JaScoMa 33]

Can confirm.  Shield Server with Shield Client and I'm currently watching a H.265 HEVC movie without any issues.

 

Thank you..

[Luke 38500]

Ok one more time. Can you please try this version:

https://www.dropbox.com/s/1ht6kuwvpenjyji/com.emby.embyserver.apk?dl=0

Thanks.

[Beefy Banana 0]

Ok one more time. Can you please try this version:

https://www.dropbox.com/s/1ht6kuwvpenjyji/com.emby.embyserver.apk?dl=0

Thanks.

 

That one's got the same initial issue. Server starts, can access it via the web app, but as soon as you open a client it hangs and crashes.. I'll go back to the 2nd one for now.

[Luke 38500]

That one's got the same initial issue. Server starts, can access it via the web app, but as soon as you open a client it hangs and crashes.. I'll go back to the 2nd one for now.

Can you provide the log files and @@JaScoMa ? Thanks.

[JaScoMa 33]

Sorry about the delay.  I stopped the server, emptied the log file folder and installed this latest version; which started the server.  Accessed the server from the web interface and then ran all the normal scheduled tasks.  Rotated the log files and then opened the Emby client on the shield and connected to this shield server.

 

Was previously watching a movie and was able to resume the movie from where I had last left off and it's been playing the movie fine for about 5 minutes now.

 

I haven't any issue wit this version of the server.

 

Thank you..

[Luke 38500]

That's interesting, thanks. @@Beefy Banana, can you try that apk again and provide log files if there is still an issue? Are you sure you got the right one?

[Beefy Banana 0]

That's interesting, thanks. @@Beefy Banana, can you try that apk again and provide log files if there is still an issue? Are you sure you got the right one?

 

I've just re-downloaded to make sure it's the right one, and tried it again this morning, and it's showing exactly the same results for me. Logs attached.

embyserver.txt

hardware_detection-63721844274.txt

unhandled_0d51f6de-816d-46b1-8fe2-f3a3561a25aa.txt

unhandled_b5bc7c76-c6dd-46be-ae4e-123f8a531b59.txt

[Luke 38500]

Ok, please try this version:

https://www.dropbox.com/s/ny834nsk4u5def5/com.emby.embyserver.apk?dl=0

Thanks.

[Beefy Banana 0]

Ok, please try this version:

https://www.dropbox.com/s/ny834nsk4u5def5/com.emby.embyserver.apk?dl=0

Thanks.

 

This one seems to be working fine, opened up the Shield client and played a couple of videos with no problems..

embyserver.txt

hardware_detection-63721885659.txt

[Luke 38500]

OK great, thanks. @@JaScoMa ?

[JaScoMa 33]

Yes, can confirm that this version is working properly as well.

 

Downloaded, stopped existing running server and installed without any issues.  Connected the shield client to the shield server and resumed a movie I was watching previously.

 

Appears to be good to go.

[Luke 38500]

Great, thanks !