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Nvidia Shield TV- Playback will pause constantly


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#1 BeRealBud OFFLINE  

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Posted 16 December 2018 - 01:18 PM

I've sent my logs. Everything is running fine on my mi box, but with my Shield it's another story. It seems if my bit rate is set to being above the original bit rate this issue happens.

#2 BeRealBud OFFLINE  

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Posted 16 December 2018 - 01:23 PM

I can watch 4k videos on my mi box without transcoding so my internet speed isn't the issue here

#3 ebr OFFLINE  

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Posted 16 December 2018 - 01:28 PM

I've sent my logs. 

 

 

... use this button to send the log.  Then add the following information to your report in the forum:

 
  • Exactly what you were doing and what happened.  Include the name of whatever you played if it is a playback problem
  • The time you sent the log
  • The name of the Emby user on the local server that was logged in at the time


#4 BeRealBud OFFLINE  

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Posted 16 December 2018 - 01:34 PM

Watching Ink Masters at 12:32 pm my name is BeRealBud

#5 BeRealBud OFFLINE  

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Posted 16 December 2018 - 01:36 PM

Earlier I was watching the Simpsons , and the time was somewhere between 12:00pm EST

#6 ebr OFFLINE  

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Posted 16 December 2018 - 06:18 PM

I don't see any obvious issues there but you are using someone else's server so there are any number of possible variables between your app and their server.  Perhaps the bitrate is just too high to play smoothly?



#7 BeRealBud OFFLINE  

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Posted 16 December 2018 - 06:41 PM

I'm able to use emby off my mi box with the bit rate set to max without an issue. Only my Shield is giving me issues. And what's weird is that if I watch a video with a bit rate of 50mb/s I'll have to set the Max bit rate to 45 and then the video will play fine. And then I could watch a show that inherently a low bit rate of 5mb/s and the video will continue to pause until I set the rate lower than 5...even though I was just watching a video with a much higher bit rate set.

#8 BeRealBud OFFLINE  

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Posted 16 December 2018 - 09:59 PM

So in the log does it show why playback is pausing?

#9 Luke OFFLINE  

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Posted 16 December 2018 - 10:12 PM

Would you mind also attaching the emby server and ffmpeg log (if there was one)? thanks !



#10 BeRealBud OFFLINE  

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Posted 16 December 2018 - 10:16 PM

Hey sorry, I'm new so I'm a noob when it comes to finding the things you're asking for. I'm using bacon feet at the moment.

#11 pir8radio OFFLINE  

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Posted 16 December 2018 - 10:32 PM

Hey sorry, I'm new so I'm a noob when it comes to finding the things you're asking for. I'm using bacon feet at the moment.

 

I would probably open up a support ticket with them first.


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#12 BeRealBud OFFLINE  

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Posted 17 December 2018 - 08:34 AM

That was the first thing I did. I'm about to hop onto the Nvidia forums soon because I'm starting to think that this was all caused from the latest 7.2 experience update...

Edited by BeRealBud, 17 December 2018 - 08:35 AM.

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#13 EricGRIT09 OFFLINE  

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Posted 17 December 2018 - 10:50 AM

I'm having what seems to be a similar issue:  https://emby.media/c...utterbuffering/

 

Is yours "pausing" as in you need to click play again to start it back up?  Or is it stuttering/buffering and resuming as soon as it catches up, so to speak?

 

I've seen mention of this here and there but I haven't seen any changes in behavior on my end - wondering if this may be happening to others with high bitrate concent.  In my original thread I mentioned 4k specifically but this does happen now on some of might high bitrate 1080p content as well, not necessarily HDR and not necessarily Atmos content - just high bitrate it seems.  I can play back the same files in Plex or other players no problem, so it doesn't seem to be a network or Shield problem overall.  Difference in players, I would imagine, but really hoping for a fix as I can't seem to play many of my files.


Edited by EricGRIT09, 17 December 2018 - 10:58 AM.


#14 ebr OFFLINE  

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Posted 17 December 2018 - 12:49 PM

If you guys are running your Shields hardwired, you might try switching to wireless as well.  Sounds crazy, I know, but you should try it...



#15 mikkelnl OFFLINE  

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Posted 17 December 2018 - 03:06 PM

I may have a similar issue. It seems purely random, but during playback (direct play, no transcoding) playback will pause every few minutes sometimes, and resume play after 1-3 seconds.

 

I'll try the wireless suggestion!



#16 pir8radio OFFLINE  

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Posted 17 December 2018 - 03:10 PM

If you guys are running your Shields hardwired, you might try switching to wireless as well.  Sounds crazy, I know, but you should try it...

 

Yea worked for me...   My wired network is clearly faster than my wireless, but I did this to humor ebr, and surprisingly it worked. something is slowing down the wired connection within the nvidia, whether that in emby, the OS, or hardware I have no clue. 


Edited by pir8radio, 17 December 2018 - 06:07 PM.


#17 Doofus ONLINE  

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Posted 17 December 2018 - 03:58 PM

Isn't that fixed in 7.2?

#18 mikkelnl OFFLINE  

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Posted 17 December 2018 - 04:26 PM

Wireless didn't fix it for me...

 

Driving me insane: Plex is horrible, wanting to switch to Emby but it is having other issues :)



#19 ebr OFFLINE  

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Posted 17 December 2018 - 04:33 PM

Wireless didn't fix it for me...

 

Driving me insane: Plex is horrible, wanting to switch to Emby but it is having other issues :)

 

Are you using the same service BeRealBud is?



#20 mikkelnl OFFLINE  

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Posted 17 December 2018 - 04:37 PM

Are you using the same service BeRealBud is?

Sorry, what do you mean?




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