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Emby on Synology DS216play, Not Connecting to internet

Synology Connection Internet Metadata Update Emby Connect

Best Answer solabc16 , 10 October 2018 - 04:46 AM

For reference, this issues was resolved with stable release 3.5.3.0-6 for all systems based on the 'monaco' package architecture.
 
Please see https://www.synology...oes_my_NAS_have to lookup product/package arch.
 
Best
 
- James
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#21 solabc16 OFFLINE  

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Posted 10 October 2018 - 04:30 AM

Hello @anupam_r_k

 

Glad to hear your system is up and running properly again, keep us posted on the scan.

 

When it completes (or if it doesn't), send me the logs again and I can check through for any residual issues.

 

Best

- James



#22 solabc16 OFFLINE  

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Posted 10 October 2018 - 04:46 AM   Best Answer

For reference, this issues was resolved with stable release 3.5.3.0-6 for all systems based on the 'monaco' package architecture.
 
Please see https://www.synology...oes_my_NAS_have to lookup product/package arch.
 
Best
 
- James


#23 Anupam OFFLINE  

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Posted 10 October 2018 - 04:49 AM

@djhifi, OK. I get your point. I will leave it be. May be its me, I mean I didn't care earlier but few days of close attention made me look every thing too carefully I think.

 

@solabc16, Thanks. I will leave it be for now. And when new media is added later I will check on it and keep you posted.



#24 Sonnenheim OFFLINE  

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Posted 10 October 2018 - 04:59 AM

Hello, I am in the boat as anupam was. I recently reset my DS214+ with DSM 6.2.1-23824 running Emby Server 3.5.3.0 and "check for application updates" and trying to access the plugin catalogue fails.

I can wget files from github.5bbdbe0f70216_2018101010_51_411921681781

 

 

Like mentioned before I turned off IPv6.

Also the library scan finished with downloading correct metadata but no artwork/fanart (there are poster.jpg files in my media directory which seem to be screencaptures)



#25 solabc16 OFFLINE  

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Posted 10 October 2018 - 05:04 AM

Hello @Sonnenheim - we'll have a patch for your platform later this morning, I'll update you shortly.

 

Best

- James



#26 djhifi OFFLINE  

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Posted 10 October 2018 - 05:06 AM

@djhifi, OK. I get your point. I will leave it be. May be its me, I mean I didn't care earlier but few days of close attention made me look every thing too carefully I think.

 

@solabc16, Thanks. I will leave it be for now. And when new media is added later I will check on it and keep you posted.

 

But did your inital library scan finish or not? Or does it failed?

If all goes according to logic and since you already have the nfo, all it does is take a little longer since it's the first scan and everything gets scrapped correctly since the nfo's and images are already there.


Edited by djhifi, 10 October 2018 - 05:07 AM.


#27 Anupam OFFLINE  

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Posted 10 October 2018 - 05:40 AM

@djhifi Yes, I believe so. It was at 97% last I checked. Its not currently scanning. I think it completed. But like I said it didnt gather new meta read everything which was already in the folder. I mean  Posters and backdrops are same if remember it right. But Failed to generate library cover or banner. Libraries in my home are now a blank colored tile. Scan didnt generate the cover like before.

5bbdc7f4109fe_Capture.jpg

 

Earlier it generated something like below

5bbdc8b53a43b_Capture1.jpg



#28 solabc16 OFFLINE  

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Posted 10 October 2018 - 06:24 AM

Hello @Sonnenheim

 

There is an update (3.5.3.0-6) now available for your platform, let us know how you get on.

 

Best

- James



#29 DaveB OFFLINE  

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Posted 10 October 2018 - 07:01 AM

Thanks @solabc16, was having a problem with cover art for the last few days on DS414 but this update has fixed that as well.



#30 solabc16 OFFLINE  

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Posted 10 October 2018 - 07:18 AM

Thanks for the feedback @DaveB, appreciated.

 

Best

- James



#31 Sonnenheim OFFLINE  

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Posted 10 October 2018 - 07:20 AM

Hello @Sonnenheim

 

There is an update (3.5.3.0-6) now available for your platform, let us know how you get on.

 

Best

- James

 

Thank you, everything is working as intended.



#32 solabc16 OFFLINE  

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Posted 10 October 2018 - 07:21 AM

Thanks for the feedback @Sonnenheim, appreciated.

 

Best

- James



#33 VincentVanGozer OFFLINE  

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Posted 11 October 2018 - 04:05 PM

 

For reference, this issues was resolved with stable release 3.5.3.0-6 for all systems based on the 'monaco' package architecture.
 
Please see https://www.synology...oes_my_NAS_have to lookup product/package arch.
 
Best
 
- James

 

 

Running into the same issue with a DS1517 using the Alpine package architecture. Any news on when it will be rolled out for that arch? 

 

Thanks for the awesome work y'all do!



#34 solabc16 OFFLINE  

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Posted 11 October 2018 - 08:54 PM

Hello @VincentVanGozer

 

The update for your platform is now available, thanks for your patience.

 

Let us know how you get on...

 

Best

- James



#35 VincentVanGozer OFFLINE  

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Posted 12 October 2018 - 06:03 PM

Hello @VincentVanGozer

 

The update for your platform is now available, thanks for your patience.

 

Let us know how you get on...

 

Best

- James

 

Hi James! Package installed, but service won't start. Looking under the logging center in synology, it shows only that the embysvr user is created and that the package was installed. Nothing else seems to be logged. Checked the embysvr user and it is enabled. 



#36 VincentVanGozer OFFLINE  

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Posted 12 October 2018 - 06:07 PM

Sorry, I should add that I'm running DSM 6.2-23739 Update 2



#37 solabc16 OFFLINE  

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Posted 12 October 2018 - 06:21 PM

Hello @VincentVanGozer

 

Ok, we'll need a little more info to see what's happening here, are you able to run the following:-

 

1) https://github.com/M...Run-Diagnostics

 

2) https://github.com/M...us-Support-Logs

 

Best

- James



#38 solabc16 OFFLINE  

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Posted 12 October 2018 - 06:52 PM

Hello @VincentVanGozer

 

I think I might have figured this one out, please can you try 3.5.3.0-8.

 

Let us know how you get on...

 

Best

- James


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#39 VincentVanGozer OFFLINE  

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Posted 12 October 2018 - 10:02 PM

Hi James! Tried it, no such luck. Ran the request diags and send the logs under sendlogs_Pie_synology_alpine_ds1517_20181013T020107UTC.tgz



#40 Anupam OFFLINE  

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Posted 13 October 2018 - 05:54 AM

@solabc16 just wanted to give you an update. the first update (update 6) solved the connectivity issue. Received two more updates. But im my personal opinion library scans are bit sluggish.

 

I added three different tv content, the scan ran and identified the folders and number of files, but didn't capture the meta data. The scan completed and displayed a colored tile. I then manually identified them.

 

Also the collage thumb for library is not generated. It was a nice feature.

 

I have sent logs sendlogs_A1_synology_monaco_ds216play_20181013T094754UTC.tgz







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