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#541 KevinSartori OFFLINE  

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Posted 02 December 2019 - 12:15 AM

Hi all @SamES,

 

I have a 2160p MKV file encoded with HLG HDR.  When I play it with Emby for LG, it plays direct, but doesn't trigger HDR.  However, when I play that same file via Emby Beta for Roku Ultra, the HLG HDR badge pops up on my LG OLED TV.

 

Here's the MediaInfo:

General
Unique ID                                : 250912587709583286517883922616272714051 (0xBCC401B1269E62DCF1987A0862927943)
Complete name                            : video.mkv
Format                                   : Matroska
Format version                           : Version 4
File size                                : 7.78 GiB
Duration                                 : 57 min 38 s
Overall bit rate                         : 19.3 Mb/s
Encoded date                             : UTC 2019-11-07 15:02:18
Writing application                      : mkvmerge v35.0.0 ('All The Love In The World') 64-bit
Writing library                          : libebml v1.3.9 + libmatroska v1.5.2

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L5.1@[member="Main"]
Codec ID                                 : V_MPEGH/ISO/HEVC
Duration                                 : 57 min 38 s
Bit rate                                 : 18.7 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Standard                                 : Component
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.090
Stream size                              : 7.52 GiB (97%)
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : BT.2020 (10-bit)
transfer_characteristics_Original        : HLG / BT.2020 (10-bit)
Matrix coefficients                      : BT.2020 non-constant

Audio
ID                                       : 2
Format                                   : E-AC-3
Format/Info                              : Enhanced AC-3
Commercial name                          : Dolby Digital Plus
Codec ID                                 : A_EAC3
Duration                                 : 57 min 37 s
Bit rate mode                            : Constant
Bit rate                                 : 640 kb/s
Channel(s)                               : 6 channels
Channel layout                           : L R C LFE Ls Rs
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Compression mode                         : Lossy
Stream size                              : 264 MiB (3%)
Title                                    : English
Language                                 : English
Service kind                             : Complete Main
Default                                  : No
Forced                                   : No

Text #1
ID                                       : 3
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 56 min 59 s
Bit rate                                 : 41 b/s
Count of elements                        : 398
Stream size                              : 17.2 KiB (0%)
Language                                 : English
Default                                  : No
Forced                                   : No

Text #2
ID                                       : 4
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 56 min 59 s
Bit rate                                 : 41 b/s
Count of elements                        : 415
Stream size                              : 17.5 KiB (0%)
Title                                    : SDH
Language                                 : English
Default                                  : No
Forced                                   : No

I'm happy to upload a sample.  What length do you need and how should I send it?

 

Thanks!



#542 dolphin OFFLINE  

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Posted 02 December 2019 - 06:38 AM

I have no idea what could be wrong, but I'm available to try and play it back with the Emby client on my LG OLED 55B8.

Just use whatever file upload site to upload one minute of it.



#543 SamES OFFLINE  

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Posted 02 December 2019 - 07:03 AM

What happens if you put it on a USB drive and connect it Direct to the TV for playback with the built in video player?  Do you get HDR?



#544 KevinSartori OFFLINE  

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Posted 02 December 2019 - 08:06 PM

Hi all,

 

Thanks for the response.  When I put the file on a thumb drive and play with the built-in LG video player, it doesn't trigger HLG HDR either.  When I play it on my LG OLED TV through the Emby Beta app on my Roku Ultra, it does say "Direct" in the info screen during playback.  Playback starts pretty quickly, so I don't think it's recoding.  Is there some kind of log file I can pull for you from the Roku Ultra that will tell what's different?

 

Here's a 20 second clip:

http://ul.to/9k8gifeu

 

Thanks!



#545 Luke OFFLINE  

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Posted 02 December 2019 - 08:27 PM

There are actually other topics about this and the issue is that LG is not making this available to all apps to utilize at this time.


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#546 eraser8 OFFLINE  

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Posted 12 December 2019 - 12:35 AM

Hi guys, thank you for update... i must say i am having exactly same problems as before with version 1.0.8 , with speed of Emby on my LG TV  49UB850V-ZD (webos 1.4.0-2334), Emby interface is still very slow... not usable... takes up to 30 seconds to load home "Movies page" , and after clicking on one movie takes another 15 seconds to load Movie info page, after pressing play it takes another 15 seconds before it is played...after stopping playback it takes again up to 15 seconds before Movie info page is loaded again....

 

Could be my TV is older (2015), but i don't think this should be reason as Plex is working just fine... At this point i am using Emby on my mobile devices, but on my TV i am using Plex... hope this will be fixed some time so i could use Emby on all my devices

 

Best regards

 

Miki

 

I'm in the exact situation. I have 2015 TV with WebOS 1.4 and it is really slow, exactly what you described. I just retest it tonight and nothing has changed. I'm very surprised that the emby app is very hard to run for our tv. In the other side, the Plex app seems to run well? I would like to use it for sure but currently, it is just not usable...

 

To the dev team, do you think there is some improvement that could be done on LG app to be able to run well on WebOS 1.4?

 

Thanks



#547 Luke OFFLINE  

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Posted 12 December 2019 - 12:37 AM

Yes we are working on improving it. Thanks for the feedback.



#548 eraser8 OFFLINE  

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Posted 12 December 2019 - 12:39 AM

Yes we are working on improving it. Thanks for the feedback.

 

Great thanks Luke!



#549 Nightsax OFFLINE  

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Posted 10 January 2020 - 12:35 PM

Hello,

 

On my LG C8 tv, using .ass subtitles has been working perfectly so far for HDR movies.
But today it doesn't work anymore for me. I was told that .ass subs are not supported by LG.

If I attempt to run a HDR movie using a .ass sub, Emby just exits and stops.

How do you guys proceed to read HDR movies and subtitles without transcoding?



#550 Luke OFFLINE  

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Posted 10 January 2020 - 12:36 PM

Ass subtitles are supported in the app but there is an issue with the current released version that will be resolved in the next update. Thanks.

#551 Nightsax OFFLINE  

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Posted 10 January 2020 - 12:40 PM

Ass subtitles are supported in the app but there is an issue with the current released version that will be resolved in the next update. Thanks.

Ok that makes sense then. Thanks Luke!



#552 mrkics OFFLINE  

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Posted 12 January 2020 - 04:19 PM

can't find the app on LG

 

LG 55LH575A-UE

 

MAC  14:C9:13:48:75:54

 

COUNTRY: MEXICO



#553 Luke OFFLINE  

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Posted 12 January 2020 - 04:22 PM

can't find the app on LG

 

LG 55LH575A-UE

 

MAC  14:C9:13:48:75:54

 

COUNTRY: MEXICO

 

It is in the store for WebOS models, but not yet for older Netcast models. Hopefully soon.







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