Kodi addon subtitle special character problem

[cassioac 1]

When I try to stream videos from my emby server (latest stable version) through kodi addon using http (didn't try through UNC paths), special characters appears with ? instead of the characters.

 

 

 

 

Also that only happens with emby/emby addon/kodi, plex/plexbmc/kodi works fine with the same subs...

 

Subtitles are Brazilian Portuguese.

 

Is there any fix for that or only converting the subtitle to UTF-8 would solve it?

 

I have a script that downloads the subtitles automatically, and I really wouldn't like to have this extra step of fixing subtitles after downloading them...

 

Thanks

 

Cassio

 

 

EDIT: Please let me know if I should provide any log file

Edited November 13, 2015 by cassioac

[Angelblue05 4131]

I don't have this issue, I tried via direct play and direct stream and they display correctly. Could you possibly provide the srt for more testing? Otherwise you will have to either convert or redownload them. The server has an option to download subs for you, maybe you can give it a try to see if it saves you time?

[cassioac 1]

Here's an example attached

 

EDIT: Sorry, couldn't attach.

 

here's the file

 

https://www.dropbox.com/s/7druhmppmzkmqek/Inside%20Out%202015%20720p%20HDRip%20x264%20AC3-JYK.srt?dl=0

 

 

Edited November 14, 2015 by cassioac

[Angelblue05 4131]

Ok, I took a quick glance at the file and it looks fine to me.

 

Can you go in Kodi settings > Videos > Subtitles > Font to use for text subtitles and make sure it's set to arial.ttf to make sure it's able to display the special characters correctly?

If you do not see the option, make sure the settings level is set to at least Standard.

 

Edit: Don't forget to restart Kodi.

Edited November 14, 2015 by Angelblue05

[cassioac 1]

Ok, I took a quick glance at the file and it looks fine to me.

 

Can you go in Kodi settings > Videos > Subtitles > Font to use for text subtitles and make sure it's set to arial.ttf to make sure it's able to display the special characters correctly?

If you do not see the option, make sure the settings level is set to at least Standard.

 

 

Yes, arial.ttf is selected (default installation...).

 

Also I've just tried over the internet (on firefox) and it also displays incorrectly.

 

Did you run this subtitle and it appeared correctly for you????

 

I've already tried in at least 3 different clients, multiple subtitles has the same problem...

[Angelblue05 4131]

Looks like it works here, and that was using Direct Streaming:

 

[cassioac 1]

So what could it be??? Probably something on the server.

[Angelblue05 4131]

I'm not sure what it could be sorry. At this point, I would ask in the server section of the forums. If you wish, I can move this thread there. What platform do you use? Windows?

Edited November 14, 2015 by Angelblue05

[cassioac 1]

I'm not sure what it could be sorry. At this point, I would ask in the server section of the forums. If you wish, I can move this thread there. What platform do you use? Windows?

 

Ubuntu for the server:

 

Linux plex 3.16.0-53-generic #72~14.04.1-Ubuntu SMP Fri Nov 6 18:17:23 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

 

Please move the thread, thanks

[cassioac 1]

@@Angelblue05

 

BTW, what's your server platform and version (my Version is 3.0.5781.1)?

 

Thanks

[cassioac 1]

BUMP

 

Nobody?