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#1261 Luke OFFLINE  

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Posted 12 August 2018 - 10:35 PM

This topic has grown to a point where it's not an efficient place for troubleshooting anymore. Please see how to report a problem we'll be happy to help. Thanks !


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#1262 grizlyadams OFFLINE  

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Posted 12 August 2018 - 11:04 PM

This topic has grown to a point where it's not an efficient place for troubleshooting anymore. Please see how to report a problem we'll be happy to help. Thanks !

Sorry, not really here to spend a load of time collating logs and time frames. I'm travelling and am having problems with the app - I'm not going to schedule some time when I get back to recreate the problem so I can accurately figure the time frame. Nor am I trying to raise a fault ticket that needs answering. Maybe if the app was free I'd find the time to do that - given your first response, I'm just reporting what's happening for info.

Sent from my ONEPLUS A6003 using Tapatalk
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#1263 grizlyadams OFFLINE  

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Posted 06 September 2018 - 05:11 PM

So, trying again to download in the android app (glutton for punishment but hoping something has been done to make downloads better.)

I tentatively set 4 episodes to download... was going well, there was a progress bar in the notification area indicating the progress of 3 of the downloads. I'm sitting in the same seat, neither the phone or me have moved, the WiFi signal is 100%. Each download got about half way thru and the progress indicator in the notification area disappeared. I looked at the downloads in the app - only 1 downloading and is at 0% !!!!!!! Then 10 minutes later the progress bar appears again the the notification area again .

Please, can we just have a download now button. As in, right now, high priority, with progress bar. Not in the background at some point with no control. Remove the intelligence and make it simple and manual?
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#1264 Luke OFFLINE  

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Posted 07 September 2018 - 12:06 AM

We are working on improving the download feature, thanks.



#1265 grizlyadams OFFLINE  

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Posted 10 September 2018 - 03:49 AM

We are working on improving the download feature, thanks.

Any kind of ETA ?

#1266 s7relok OFFLINE  

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Posted 06 November 2018 - 02:28 PM

Music sync is broken again.

Checked server, checked phone, authorizations, nor the download nor sync option works.

I now have a nice empty (i deleted the already synced musics thinking it was the problem) music folder for my travels, well...

Still have space on phone (14Gb in internal memory, I don't think my about 40 songs to sync takes such place)

Things changed, I can't even have the choice where in the internal space i want to download my files.

No logs in com.mb android folder, logs on the server, I saw nothing about sync error.

I'm on 4G so enough bandwith (speedtest gives me about 30Mb).

Tried to launch manually by clicking on convert media planned task, but nothing on the phone and the download status stays on "ready for transfer (SO DL IF IT'S READY FFS)"

 

And it all begins by a track that I want to synchronize with the already existent ones.

 

This is not the 1st time since I use emby and i'm beginning to be pissed of to monthly pay for an option that does not work...



#1267 Luke OFFLINE  

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Posted 06 November 2018 - 02:37 PM

Please try again with the next update to the app. Thanks.

#1268 s7relok OFFLINE  

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Posted 06 November 2018 - 02:53 PM

Please try again with the next update to the app. Thanks.

 

And there's no workaround? (instead of manually grab the files and copying them myself?)



#1269 s7relok OFFLINE  

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Posted 06 November 2018 - 03:49 PM

And there's no workaround? (instead of manually grab the files and copying them myself?)

Found one.

Downgraded to a working version (august one)

It downloads...to the android/data/com.mb.android folder... without choice to a custom path.

 

So my default phone player can't reach the files, as VLC....

 

Finally found the option to have a custom path.

 

It's transfering.


Edited by s7relok, 06 November 2018 - 03:53 PM.


#1270 Gamblec673 OFFLINE  

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Posted 13 February 2020 - 08:01 PM

It's the first one to see some app for the new stuff.





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