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Samsung - Partially Watched Content Marked as Watched

resume next up watched played suggested tv

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#1 ginjaninja OFFLINE  

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Posted 19 January 2015 - 03:58 PM

v.523 (I think, downloaded yesterday)

 

The Samsung client is marking partially watched tv content as watched.

All the other clients do not seem to set the watched flag until the content is fully watched.

Consequently, partially watched tv content on Samsung, does not show on tv next up (on any other clients).

 

 

 

 



#2 chessdragon136 OFFLINE  

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Posted 19 January 2015 - 04:07 PM

Ok I'll look into this - I doubt I'll have much time this week until the weekend and things like this take time to diagnose. Bear with me. 



#3 ginjaninja OFFLINE  

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Posted 20 January 2015 - 03:43 PM

The issue isnt 100% reproducible..more testing required.

#4 chessdragon136 OFFLINE  

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Posted 20 January 2015 - 04:17 PM

I'm struggling to replicate this as well so good to know its not just me



#5 ginjaninja OFFLINE  

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Posted 20 January 2015 - 04:41 PM

I am confident it is happening. It happened this evening.
Played 1st show half way.
Wife comes in so started 2nd show..
During 2nd show tried pausing..quitting..generally playing about.
No problem..watched status behaved itself..
Went back to show 1..turns out it was marked watched.prematurely..
Could the watched status change at end of show 2..have also affected show 1...just a guess.


Fwiw the green button..doesnt seem to affect watched status..but this a separate issue.

Tried to half watch a 3rd show then watch a 4th show..to reproduce issue with 3rd show..no joy.

Edited by ginjaninja, 20 January 2015 - 04:54 PM.


#6 chessdragon136 OFFLINE  

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Posted 20 January 2015 - 04:42 PM

Is it shown as watched in other apps?



#7 ginjaninja OFFLINE  

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Posted 20 January 2015 - 04:44 PM

Is it shown as watched in other apps?

Yes


Should have confirmed
V.0.523
Ue46es7000

Edited by ginjaninja, 20 January 2015 - 04:47 PM.


#8 ginjaninja OFFLINE  

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Posted 20 January 2015 - 05:02 PM

1st show was db8b5c40265b0bb70dc9a929fd80d79f

2nd show was c2c555bbbbe2f48e301b5844a8ba9678

https://dl.dropboxus...63557374061.txt

https://dl.dropboxus...63557374061.txt



#9 chessdragon136 OFFLINE  

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Posted 21 January 2015 - 08:16 AM

Well I don't mark content as watched or not using the app (unless you manually mark an item as watched which is done using the green button)

I think this is a server issue but I will test at the weekend



#10 CBers OFFLINE  

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Posted 21 January 2015 - 10:52 AM

For the record, I have not had an issue with the app marking content as watched.

Using the green button to toggle status works as well.

#11 ginjaninja OFFLINE  

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Posted 21 January 2015 - 04:46 PM

Hopefully that log shows a dev exactly what caused 1st show to be marked watched and when?

In terms of green button ..it was user expectation..
Objects on home screen..next up...works
Inside object from home screen..doesnt work.
Highlight episode object in season in show in tv..works
Entering that episode object...doesnt work..

By doesnt work what i should say is there is no visible green tick going on and off, like in the interfaces where it does work.

Edited by ginjaninja, 21 January 2015 - 04:52 PM.


#12 ginjaninja OFFLINE  

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Posted 27 January 2015 - 05:09 PM

In terms of green button ..it was user expectation..
Objects on home screen..next up...works
Inside object from home screen..doesnt work.
Highlight episode object in season in show in tv..works
Entering that episode object...doesnt work..

By doesnt work what i should say is there is no visible green tick going on and off, like in the interfaces where it does work.

 

0.528 has addressed this for me...green button at the episode level functions as expected.



#13 SamES OFFLINE  

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Posted 29 January 2015 - 05:02 AM

I do occasionally see content that is stopped part way through playback but is not marked with a resume point.  (BTW, this is mid way through movie playback, so it is not related to the resume percentage settings).

 

Possibly on stopping it is treated as watched, resulting in this issue.  In my case it was watched many times before so was already flagged as watched.

 

I've tried to reproduce this issue by starting playback at a chapter mark, waiting for about 15 seconds then pressing stop.  Occasionally content is not marked with a resume point.  There does not seem to be a pattern to it.

 

This might be worth trying to replicate as it may be related to @ginjaninja's issue??



#14 chessdragon136 OFFLINE  

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Posted 29 January 2015 - 05:14 AM

I'm still not certain it is an app issue here - All my app does is report video progress during playback (every 3 or so seconds and when the user stops the video) I don't set watched markers - the server handles that. 

 

The only time i set watches is the manual change using the green button. 

 

I'm sure my progress checking are working, or at least i can see them working. 



#15 ginjaninja OFFLINE  

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Posted 29 January 2015 - 05:46 AM

I'm still not certain it is an app issue here - All my app does is report video progress during playback (every 3 or so seconds and when the user stops the video) I don't set watched markers - the server handles that.

The only time i set watches is the manual change using the green button.

I'm sure my progress checking are working, or at least i can see them working.

Until we can define steps to reproduce..i suggest dont worry about it..otherwise youd be chasing your tail. Thanks for investigating your end.

#16 SamES OFFLINE  

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Posted 29 January 2015 - 06:55 AM

I agree with that.  I'm not convinced its an app issue either.  If I can pin it down I'll let you know, but don't waste time on it for now.



#17 chessdragon136 OFFLINE  

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Posted 29 January 2015 - 07:40 AM

To be honest, I didn't plan to - I've spent too much time chasing "ghost" problems but if you can reproduce and detail the process I'll happily check. Just working on adding more features atm. 



#18 CBers OFFLINE  

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Posted 29 January 2015 - 11:28 AM

Just paused, then stopped a TV episode, but when I returned to the home screen, there was no Resumable item until I pressed Tools->Home and it appeared.

Not what the OP is seeing, but just wondering if the Home screen needs a refresh on opening.

#19 SamES OFFLINE  

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Posted 01 February 2015 - 02:16 AM

I suspect this is the cause.  It should be easily reproducible

 

http://mediabrowser....ent-as-watched/



#20 ginjaninja OFFLINE  

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Posted 01 February 2015 - 03:22 AM

This sounds very plausible..will try and reproduce..ty





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