GrimReaper 3294 Posted March 25, 2023 Share Posted March 25, 2023 @marriedmanIn order to hopefully gain some more insight and clarification on above, could you: 1. Run "Rotate log file" scheduled task 2. Play an item in ET 3. Play same item in browser 4. Play same item on Firestick 5. Provide embyserver log and x ffmpeg logs created. 1 Link to comment Share on other sites More sharing options...
marriedman 32 Posted March 25, 2023 Author Share Posted March 25, 2023 4 hours ago, GrimReaper said: @marriedmanIn order to hopefully gain some more insight and clarification... lol, I totally understand this sentiment. Everyone here seems far more knowledgeable than I am regarding this stuff. I tried reading the logs, but honestly they don't mean much to me. I have uploaded these newest to oldest. I hope they appear that way once attached. embyserver.txt ffmpeg-remux-f661e0f4-666f-454c-a4f2-fe7b861f9938_1.txt ffmpeg-transcode-1ddf8ee7-5cd7-4a51-854e-7d7ee5d9f4ed_1.txt ffmpeg-transcode-cd1e6a47-1292-4cd2-9a81-b38ab25ff40b_1.txt ffmpeg-transcode-dbef42c9-61ab-4b9c-ae74-a46ae1e8b8ba_1.txt ffmpeg-transcode-f7486d8b-a62b-4dc1-8ed1-20e56f1db78c_1.txt embyserver-63815345748.txt Link to comment Share on other sites More sharing options...
GrimReaper 3294 Posted March 25, 2023 Share Posted March 25, 2023 OK, few things are more clear now, quick summary: 1. @rbjtechwas right, your server is way underpowered to transcode that content in real time, Atom simply isn't up to the task 2. Your ET is DirectPlaying, do you still see jerky playback? Have you compared it against Theater Store? 3. Your browser needs full transcode (as it's 4K HDR10 item) - no server muscle; Have you compared it against MS Edge with HEVC extension installed? 4. Your Firestick is only remuxing audio - relatively low-cost CPU task hence your server can keep up and you're seeing smooth playback. Do tests as above, see what gives. 1 Link to comment Share on other sites More sharing options...
rbjtech 4269 Posted March 25, 2023 Share Posted March 25, 2023 12 minutes ago, GrimReaper said: 3. Your browser needs full transcode (as it's 4K HDR10 item) - no server muscle; Have you compared it against MS Edge with HEVC extension installed? To add, unless your PC Monitors are HDR - even if you manage to Direct Play in the browser (with Edge etc) then it's going to look very dull and colourless - because you are attempting to display HDR on an SDR screen. Tone mapping 'could' deal with this, but you don't have the hardware to do this. I think maybe you just need to manage your expectations on what is 'technically' possible with 4K - and unless you have either .. a) the end clients to natively (direct) play it or b) powerful enough server hardware to transcode it .. then I'd suggest you probably should stick with 1080p SDR material. 1 Link to comment Share on other sites More sharing options...
marriedman 32 Posted March 25, 2023 Author Share Posted March 25, 2023 1 hour ago, GrimReaper said: OK, few things are more clear now, quick summary: 1. @rbjtechwas right, your server is way underpowered to transcode that content in real time, Atom simply isn't up to the task 2. Your ET is DirectPlaying, do you still see jerky playback? Have you compared it against Theater Store? I just double checked, the TS-451+ has a Celeron J1900 4-core/4-thread processor. Why would emby server think it is an Atom? Also, what is Theater Store? Previously when people mentioned Edge browser, I assumed they were talking about the version for Linux. Now that I have looked up Theater Store, I think you are talking about Windows specific troubleshooting. I have no Windows machines. I posted in this section because they have general questions lumped in with Windows. Looking back, I guess I never specified I only have access to Linux machines. Should I have posted this thread elsewhere instead of General? Link to comment Share on other sites More sharing options...
marriedman 32 Posted March 25, 2023 Author Share Posted March 25, 2023 Actually, I think I can answer my own question regarding emby thinking I have an Atom. The only options for transcoding are Nvidia NVDEC & NVENC VA API Intel QuickSync Video There is no Nvidia card & processor is too old to have QuickSync, that only leaves VAAPI. So that much makes sense I guess. Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted March 25, 2023 Share Posted March 25, 2023 7 minutes ago, marriedman said: the TS-451+ has a Celeron J1900 4-core/4-thread processor. Why would emby server think it is an Atom? And the igpu on that chip is Intel® HD Graphics for Intel Atom® Processor Z3700 Series 1 Link to comment Share on other sites More sharing options...
GrimReaper 3294 Posted March 25, 2023 Share Posted March 25, 2023 (edited) 14 minutes ago, marriedman said: Why would emby server think it is an Atom? Dunno, as that's what Emby's reporting: Quote >>>>>> Hardware Encoders for h264 [X] VAAPI Atom Processor Z36xxx/Z37xxx Series Graphics - H.264 (AVC) >>>>>> Selected Codecs Decoder Automatic software decoder Encoder VAAPI Atom Processor Z36xxx/Z37xxx Series Graphics - H.264 (AVC) Adapter #0: 'Atom Processor Z36xxx/Z37xxx Series Graphics' Id:3889 (Driver: Intel i965 driver for Intel(R) Bay Trail - 2.4.1, Vendor: Intel Corporation) Max Bitrate: 234 Mbit/s - Frame Sizes: 32x32...4096x4096 Color Formats: NV12, YUV420P - Bit Depths: 8 Profiles: Constrained Baseline Profile (Level 6), Main Profile (Level 6), High Profile (Level 6) >>>>>> FindVideoEncoder - MediaType: h264, UseHardwareCodecs: True, HWA-Mode: Automatic Info Checking: 'VAAPI Atom Processor Z36xxx/Z37xxx Series Graphics - H.264 (AVC)' Info Check successful - selecting 'VAAPI Atom Processor Z36xxx/Z37xxx Series Graphics - H.264 (AVC)' >>>>>> FindVideoDecoder - MediaType: hevc, UseHardwareCodecs: True, HWA-Mode: Automatic Info Checking: 'Automatic software decoder' Info Check successful - selecting 'Automatic software decoder' Some fellow Linux user might jump in. @Q-Droid 14 minutes ago, marriedman said: Also, what is Theater Store? Previously when people mentioned Edge browser, I assumed they were talking about the version for Linux. Now that I have looked up Theater Store, I think you are talking about Windows specific troubleshooting. I have no Windows machines. I posted in this section because they have general questions lumped in with Windows. Yep, Windows Store version. 14 minutes ago, marriedman said: Looking back, I guess I never specified I only have access to Linux machines. Nope, you didn't, and since you've posted in General/Windows, everyone assumed you're on Windows, as Linux has own forum section. 14 minutes ago, marriedman said: Should I have posted this thread elsewhere instead of General? I'll move your thread. Edited March 25, 2023 by GrimReaper Link to comment Share on other sites More sharing options...
marriedman 32 Posted March 25, 2023 Author Share Posted March 25, 2023 Good find @Happy2Play. I think this will all be solved once I get a few more paychecks under my belt. On of my i5 machines I built to be a replacement server for my aging QNAP. I just need some hard drives now. Regardless of the server, my i5 Emby Theater clients should be able to play these things direct though, right? Link to comment Share on other sites More sharing options...
marriedman 32 Posted March 25, 2023 Author Share Posted March 25, 2023 (edited) 4 minutes ago, GrimReaper said: since you've posted in General/Windows, everyone assumed you're on Windows, as Linux has own forum section. I'll move your thread. I can't edit my original post to clarify for future viewers. Will that be an issue? Edited March 25, 2023 by marriedman Link to comment Share on other sites More sharing options...
GrimReaper 3294 Posted March 25, 2023 Share Posted March 25, 2023 Just now, marriedman said: I can't edit my original post to clarify for future viewers. Will that be an issue? No need, it's OK. Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted March 25, 2023 Share Posted March 25, 2023 Yes this older cpu is very limited on its HWA support. Will fall into the Ivy Bridge / Haswell category. Intel Quick Sync Video - Wikipedia So anything beyond h264 will struggle from a Transcoding standpoint. Link to comment Share on other sites More sharing options...
Q-Droid 644 Posted March 25, 2023 Share Posted March 25, 2023 Sorry, I run Linux server headless. I've never used Emby Theather. Can it direct play and convert HDR to SDR on the client? I guess this means the client itself would need to be able to handle this workload? If so then an i5 desktop should do it unless older than Kaby Lake (7th gen). Link to comment Share on other sites More sharing options...
rbjtech 4269 Posted March 25, 2023 Share Posted March 25, 2023 7 minutes ago, Q-Droid said: Sorry, I run Linux server headless. I've never used Emby Theather. Can it direct play and convert HDR to SDR on the client? I don't use it myself - but I would say yes it does - this is ET running on my SDR monitor and those colours look good to me. Link to comment Share on other sites More sharing options...
rbjtech 4269 Posted March 25, 2023 Share Posted March 25, 2023 (edited) Actually - a follow up on this. I let this play for a bit - it's hardly stellar playback - it's not reporting dropped frames, but it's pausing all over the place. It's really poor if I force the audio to transcode (THD to AC3 for example) - it pauses wherever there is a network request. Hmm - perhaps it is ET on Windows ... As I said, I don't use it - but worth investigating as my old i7-6700K/GTX 1070 should have zero issues playing this smoothly .. I'll do a bit more digging. @GrimReaperdo you use ET on Windows ? Edited March 25, 2023 by rbjtech Link to comment Share on other sites More sharing options...
GrimReaper 3294 Posted March 25, 2023 Share Posted March 25, 2023 1 minute ago, rbjtech said: @GrimReaperdo you use ET on Windows ? Nope (as I cannot CSS the hell out of it), but I think @Happy2Playdoes. Link to comment Share on other sites More sharing options...
marriedman 32 Posted March 25, 2023 Author Share Posted March 25, 2023 24 minutes ago, Q-Droid said: Sorry, I run Linux server headless. That's my plan. My latest build is running ubuntu server with webmin and emby and nothing else. I had planned on creating a massive RAID pool for this server and move everything over to it then sell my old store bought servers. I currently have 2 synology and the QNAP. I figure I can recoup some money that way. I think I am going to go ahead and deploy my server build and just mount the QNAP as SMB shares. Link to comment Share on other sites More sharing options...
rbjtech 4269 Posted March 25, 2023 Share Posted March 25, 2023 (edited) The plot thickens .. Thought I'd re-download a new version of ET for Windows. This now looks totally different ... what on earth was I using before ? Are there multiple versions of ET for Windows ? Stats for Nerds is totally different .. Playback is a LOT better (using libmpv by the looks of it) And if playing THD - it now plays Direct (using wasapi) So question to @marriedman- does your screen look like this (if using Stats for Nerds ?) Edited March 25, 2023 by rbjtech Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted March 25, 2023 Share Posted March 25, 2023 4 minutes ago, rbjtech said: Are there multiple versions of ET for Windows ? No but you may have been stuck on an older version. Your log should show it as current is 3.0.19. 1 Link to comment Share on other sites More sharing options...
GrimReaper 3294 Posted March 25, 2023 Share Posted March 25, 2023 9 minutes ago, rbjtech said: Stats for Nerds is totally different .. At least now you know that Aspect Ratio to the 16th decimal - that's bound to come in handy... eventually. 1 Link to comment Share on other sites More sharing options...
rbjtech 4269 Posted March 25, 2023 Share Posted March 25, 2023 14 minutes ago, Happy2Play said: No but you may have been stuck on an older version. Your log should show it as current is 3.0.19. Ahha - the version I originally had was 'Emby for Windows' v 1.1.472.0 This was the 'App' version from the MS Store (for Win 10 and Xbox). It's er... not very good. The 'Desktop' App is far superior - Emby Theater - Emby I'm thinking if this is the version the OP is using - then it may be why it's performance is poor ? 1 Link to comment Share on other sites More sharing options...
GrimReaper 3294 Posted March 25, 2023 Share Posted March 25, 2023 1 minute ago, rbjtech said: I'm thinking if this is the version the OP is using - then it may be why it's performance is poor ? Nope, OP is on Linux, only Theater Desktop there, no store version. Link to comment Share on other sites More sharing options...
rbjtech 4269 Posted March 25, 2023 Share Posted March 25, 2023 2 minutes ago, GrimReaper said: Nope, OP is on Linux, only Theater Desktop there, no store version. Right - makes sense. Thanks. Link to comment Share on other sites More sharing options...
marriedman 32 Posted March 25, 2023 Author Share Posted March 25, 2023 43 minutes ago, rbjtech said: So question to @marriedman- does your screen look like this (if using Stats for Nerds ?) Yep, ET Stats for Nerds looks just like that on my desktops. Well, except for the pig of course! 1 Link to comment Share on other sites More sharing options...
rbjtech 4269 Posted March 25, 2023 Share Posted March 25, 2023 4 minutes ago, marriedman said: Yep, ET Stats for Nerds looks just like that on my desktops. Well, except for the pig of course! ok - that's good - sorry to derail this thread with my ET findings - I must have installed that years ago lol. Can you do a couple of screen captures of your 4K films - 1 where it's playing ok, and the other where there are issues ? I think we have ascertained it's your server - but the ET Client seems pretty difficult to trip up and natively is playing everything I have thrown at it ... so I'm curious what is causing it to transcode ... (short of forcing it in the quality option). Link to comment Share on other sites More sharing options...
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