Luke 37994 Posted October 18, 2021 Share Posted October 18, 2021 I tested S01E01 and they worked on the first try in Emby Theater for windows desktop: Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 19, 2021 Share Posted October 19, 2021 17 hours ago, Luke said: I tested S01E01 and they worked on the first try in Emby Theater for windows desktop: If you click to switch to the next episode, it will not be the preset language subtitles Link to comment Share on other sites More sharing options...
Luke 37994 Posted October 19, 2021 Share Posted October 19, 2021 6 hours ago, SmileFlower said: If you click to switch to the next episode, it will not be the preset language subtitles What is the preset? Your subtitle selection from one video does not apply to the next video. Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 19, 2021 Share Posted October 19, 2021 4 hours ago, Luke said: What is the preset? Your subtitle selection from one video does not apply to the next video. The default language is Chinese. The first click to play is Chinese. Clicking the next episode is not my default language You can't set it by pressing the arrow Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 19, 2021 Share Posted October 19, 2021 4 hours ago, Luke said: What is the preset? Your subtitle selection from one video does not apply to the next video. If you want to fix it, can you close the subtitles before playing and then delay loading the subtitles Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 19, 2021 Share Posted October 19, 2021 4 hours ago, Luke said: What is the preset? Your subtitle selection from one video does not apply to the next video. You can try to turn subtitles on and off manually, so that my preset language subtitles can be loaded correctly Link to comment Share on other sites More sharing options...
Luke 37994 Posted October 19, 2021 Share Posted October 19, 2021 @cayars can you go through this with his sample files and test what he's doing to see if you find an issue? It sounds to me like he might be expecting his selection from one video file pass to another, which we don't do. Thanks. 1 Link to comment Share on other sites More sharing options...
Carlo 4337 Posted October 19, 2021 Share Posted October 19, 2021 Sure, I'll go back and re-read from the Op post to current to make sure I don't miss anything and do some testing. Link to comment Share on other sites More sharing options...
Carlo 4337 Posted October 20, 2021 Share Posted October 20, 2021 For some reason the zipping and download of the sample files was taking forever. It just completed so I have the sample files now. I'm adding them to my system now for testing. @SmileFlower, I'm going to use these settings in my testing: Does this look correct? I do not want Emby to remember my track selections as I may need to retest multiple times so I have the remember option turned off. Can you do a test with me using S01E01.mkv? Turn on stats for nerds from the cog menu in playback and grab a screen shot of the SFN info. If you get an ffmpeg log file generated for this playback also please upload that as well. Can you tell me what version of Emby Theater for Desktop you currently have installed? Thanks, look forward to your answers and info so I can try to get the same results as you. I'm getting ready to start testing myself as well. Carlo  Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 20, 2021 Share Posted October 20, 2021 3 minutes ago, cayars said: For some reason the zipping and download of the sample files was taking forever. It just completed so I have the sample files now. I'm adding them to my system now for testing. @SmileFlower, I'm going to use these settings in my testing: Does this look correct? I do not want Emby to remember my track selections as I may need to retest multiple times so I have the remember option turned off. Can you do a test with me using S01E01.mkv? Turn on stats for nerds from the cog menu in playback and grab a screen shot of the SFN info. If you get an ffmpeg log file generated for this playback also please upload that as well. Can you tell me what version of Emby Theater for Desktop you currently have installed? Thanks, look forward to your answers and info so I can try to get the same results as you. I'm getting ready to start testing myself as well. Carlo  Emby Theater for Windows Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 20, 2021 Share Posted October 20, 2021 4 hours ago, Luke said: @cayars can you go through this with his sample files and test what he's doing to see if you find an issue? It sounds to me like he might be expecting his selection from one video file pass to another, which we don't do. Thanks. But I use emby for Android 3.2.19 to test that it is loaded normally Link to comment Share on other sites More sharing options...
Carlo 4337 Posted October 20, 2021 Share Posted October 20, 2021 Is it only Theater for Desktop that has the issue reported here? In theater can you click the person icon top right and tell me the version you see here: Thanks Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 20, 2021 Share Posted October 20, 2021 1 minute ago, cayars said: Is it only Theater for Desktop that has the issue reported here? In theater can you click the person icon top right and tell me the version you see here: Thanks I'm using a beta version  https://www.dropbox.com/s/77rxtiuexrsnlf9/emby-theater.zip?dl=0 Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 20, 2021 Share Posted October 20, 2021 4 minutes ago, cayars said: Is it only Theater for Desktop that has the issue reported here? In theater can you click the person icon top right and tell me the version you see here: Thanks This is the problem video I recorded https://emby.media/community/uploads/monthly_2021_09/1553262833_bandicam2021-09-1311-09-27-524.mp4.4a891473968b78d2bd86157ef5a1e95e.mp4 Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 20, 2021 Share Posted October 20, 2021 6 minutes ago, cayars said: Is it only Theater for Desktop that has the issue reported here? In theater can you click the person icon top right and tell me the version you see here: Thanks My default language is Chinese. As you can see from the video, as long as you click the next episode, you can't correctly load my default subtitles. You need to manually turn off and turn on to use my default language subtitles Link to comment Share on other sites More sharing options...
Carlo 4337 Posted October 20, 2021 Share Posted October 20, 2021 Yes I saw that video and know what to look for. But one last question before I start that I asked. What format is it playing back in? You can get this from cog menu/stats for nerds. Is the playback method Direct Play the whole time while you change the subtitle to get it to work or does it show a different method of playback? Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 20, 2021 Share Posted October 20, 2021 (edited) 6 minutes ago, cayars said: Yes I saw that video and know what to look for. But one last question before I start that I asked. What format is it playing back in? You can get this from cog menu/stats for nerds. Is the playback method Direct Play the whole time while you change the subtitle to get it to work or does it show a different method of playback? Direct play Subtitles are external SRT subtitles. These subtitles will not be transcoded, right You can test it with the sample video I provided https://drive.google.com/drive/folders/1D8FKhGPIviEya0cIGVAilg9emGhTZPMl?usp=sharing Edited October 20, 2021 by SmileFlower Link to comment Share on other sites More sharing options...
Carlo 4337 Posted October 20, 2021 Share Posted October 20, 2021 OK I believe I know exactly what you're issue is. In both our setups we had Chinese Simplified selected. When I played back any of the 3 episode the subtitle selection was off. I then went to my account settings and changed my subtitle preferences to Chinese Traditional and the subs played right from the start. You won't be able to test this yourself on any files you've already played back if you had it set to remember your subtitle preference. You could however add a new home video library with a new empty folder. Take these 3 files and copy them to this folder and scan the library. Being it's a home video folder there will not be meta data or any save subtitle method. So you can retest on these files. For testing with these new files you might want to turn off saving the subtitle preference so you can test multiple times. Let me know how this works for you selecting Chinese Traditional. Carlo Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 20, 2021 Share Posted October 20, 2021 2 minutes ago, cayars said: OK I believe I know exactly what you're issue is. In both our setups we had Chinese Simplified selected. When I played back any of the 3 episode the subtitle selection was off. I then went to my account settings and changed my subtitle preferences to Chinese Traditional and the subs played right from the start. You won't be able to test this yourself on any files you've already played back if you had it set to remember your subtitle preference. You could however add a new home video library with a new empty folder. Take these 3 files and copy them to this folder and scan the library. Being it's a home video folder there will not be meta data or any save subtitle method. So you can retest on these files. For testing with these new files you might want to turn off saving the subtitle preference so you can test multiple times. Let me know how this works for you selecting Chinese Traditional. Carlo  Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 20, 2021 Share Posted October 20, 2021 4 minutes ago, cayars said: OK I believe I know exactly what you're issue is. In both our setups we had Chinese Simplified selected. When I played back any of the 3 episode the subtitle selection was off. I then went to my account settings and changed my subtitle preferences to Chinese Traditional and the subs played right from the start. You won't be able to test this yourself on any files you've already played back if you had it set to remember your subtitle preference. You could however add a new home video library with a new empty folder. Take these 3 files and copy them to this folder and scan the library. Being it's a home video folder there will not be meta data or any save subtitle method. So you can retest on these files. For testing with these new files you might want to turn off saving the subtitle preference so you can test multiple times. Let me know how this works for you selecting Chinese Traditional. Carlo My default language is simplified Chinese, but at the same time, I use emby for Android 3.2.19 without this problem and can load normally Link to comment Share on other sites More sharing options...
Carlo 4337 Posted October 20, 2021 Share Posted October 20, 2021 Can you try what I suggest making a copy of these files and testing with Chinese Traditional selected to see if they will auto play? BTW, in my testing I was clicking the green playback button and not going into the detail screen which is going to have a subtitle drop down box. I wanted it to auto select the sub on it's own. Link to comment Share on other sites More sharing options...
Happy2Play 8882 Posted October 20, 2021 Share Posted October 20, 2021 FYI if this is a language issue you can make this generic Chinese subtitles Chinese Simplified by naming it zh-cn. I tried to follow and test this but was unable to replicate what OP demonstrated in videos. Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 20, 2021 Share Posted October 20, 2021 3 minutes ago, Happy2Play said: FYI if this is a language issue you can make this generic Chinese subtitles Chinese Simplified by naming it zh-cn. I tried to follow and test this but was unable to replicate what OP demonstrated in videos. Still can't load Link to comment Share on other sites More sharing options...
Carlo 4337 Posted October 20, 2021 Share Posted October 20, 2021 Are you testing on brand new media never played back before? Link to comment Share on other sites More sharing options...
SmileFlower 20 Posted October 20, 2021 Share Posted October 20, 2021 1 minute ago, cayars said: Are you testing on brand new media never played back before? I rebuilt embyserver, and it's still the same Subtitles can only be displayed normally after closing subtitles and then selecting my language Link to comment Share on other sites More sharing options...
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