Jump to content


Photo

Plugin and Application Update Fail

Plugin Application Update Fail

  • Please log in to reply
7 replies to this topic

#1 chuckr1958 ONLINE  

chuckr1958

    Member

  • Members
  • 21 posts
  • Local time: 02:33 PM

Posted 11 March 2020 - 07:40 PM

Everything was working fine, and I noticed a few days ago that there were alerts, and all of them indicating that the check for application updates failed, and the check for the plugin updates failed.  It used to work because I remember seeing the updates.  Where do I start to look?  



#2 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 156696 posts
  • Local time: 02:33 PM

Posted 11 March 2020 - 09:11 PM

Hi there @chuckr1958, most likely something is blocking the outgoing communications. Can you please attach the emby server log so that we can confirm? You can learn how to do that here:

https://emby.media/c...port-a-problem/

 

Thanks !



#3 chuckr1958 ONLINE  

chuckr1958

    Member

  • Members
  • 21 posts
  • Local time: 02:33 PM

Posted 12 March 2020 - 07:02 AM

Thank you.  As requested, the logs are attached. 

Attached Files



#4 ebr ONLINE  

ebr

    Chief Bottle Washer

  • Administrators
  • 51885 posts
  • Local time: 02:33 PM

Posted 12 March 2020 - 08:14 AM

Hi.  The only instance of that task in those logs was successful.

 

Perhaps there was just a temporary network disruption for you...?



#5 Happy2Play OFFLINE  

Happy2Play

    Trial and Error

  • Moderators
  • 19116 posts
  • Local time: 11:33 AM
  • LocationWashington State

Posted 12 March 2020 - 03:44 PM

You have to remember the update task run on a interval and does not fail at all intervals.  So you would have to determine what your server was doing at the time it failed.

 

Application update interval every 12 hours and on startup (4.3)

 

Plugins update interval every 3 hours and on startup

 

So you have to look at the Date and Time it last failed.


Edited by Happy2Play, 12 March 2020 - 04:39 PM.


#6 Happy2Play OFFLINE  

Happy2Play

    Trial and Error

  • Moderators
  • 19116 posts
  • Local time: 11:33 AM
  • LocationWashington State

Posted 12 March 2020 - 04:39 PM

OT: Is there a reason to change Application update interval from 12 hours to 1 hour in 4.4?



#7 chuckr1958 ONLINE  

chuckr1958

    Member

  • Members
  • 21 posts
  • Local time: 02:33 PM

Posted 12 March 2020 - 06:38 PM

Thank you for looking into the issue.  I guess having the alerts remain on the dashboard is a little misleading.  If the time of the check passes and is successful, maybe the alert should clear off the dashboard.  Or maybe have a "successful check" alert so the administrator knows it is working.  But thanks again for the check. 



#8 Happy2Play OFFLINE  

Happy2Play

    Trial and Error

  • Moderators
  • 19116 posts
  • Local time: 11:33 AM
  • LocationWashington State

Posted 12 March 2020 - 07:13 PM

Yes there have been requests of Alert acknowledgement to remove items from Dashboard-Alerts.  As of right now there is a display limit and remain visible for I believe 7 days.







Also tagged with one or more of these keywords: Plugin, Application, Update, Fail

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users