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Android TV and Emby for Android playback issues

androidtv androidapp playbackissues buffering

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#1 Nadeem_05 OFFLINE  

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Posted 04 January 2020 - 04:43 PM

Good Day,

I hope everyone is well, 

I require some assistance and advice, i have Emby linked to an external server and use it on the following devices:

1) Windows (Emby Theater)
2) Android Phone (Emby for Android)
3) Android TV (Emby for Android TV)

when i playback the media on windows it plays perfectly but if i attempt to use my phone or android tv it constantly buffers (even if i reduce the quality).

I am using the same internet connection (network) and external server on all devices,

Is there a setting i am missing on the android apps which is causing these issues?

Your assistance and advise will be highly appreciated 

Thanking You


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#2 ebr OFFLINE  

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Posted 04 January 2020 - 04:45 PM

Hi.  Can we please look at an example?

 

Thanks.

 

How to Report a Problem



#3 Nadeem_05 OFFLINE  

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Posted 04 January 2020 - 05:06 PM

Hi.  Can we please look at an example?

 

Thanks.

 

How to Report a Problem

Sure, Please advise what is the best way to show you the example.

Should i make video recordings?

Apologies for my naivety, i am new to this forum and emby 



#4 vdatanet OFFLINE  

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Posted 04 January 2020 - 06:10 PM

Server logs would be useful. Transcoding may be required and the server may not be powerful enough. But this is speculate, better post the logs.

 
The link provided by @ebr includes information to get those logs.
 
Is it your server, or a friend or an external service?


#5 Nadeem_05 OFFLINE  

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Posted 05 January 2020 - 03:07 AM

 

Server logs would be useful. Transcoding may be required and the server may not be powerful enough. But this is speculate, better post the logs.

 
The link provided by @ebr includes information to get those logs.
 
Is it your server, or a friend or an external service?

 

Thank you for your response,

unfortunately its a completely external service and i don`t think i will be able to obtain logs but i will post in their forum to ask

Once again thank you







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