Hello, I'm a longtime Plex user wanting to move to Emby. The other night I downloaded Emby server on my computer (Linux Mint), uploaded all of my content from dual 8TB External HD's and added my nephew as a user to test out the remote access function...everything worked great with no problems!!
The next day, I turned on my VPN (NordVPN, which does kick me off of the servers until I disconnect it), downloaded some content and that night, Emby worked inside my house but no longer worked remotely for me or my nephew. On Plex you can see if the remote access is red or green but cant fint that function on Emby. Anyway, When we try to connect to emby remotely outside of my house we get "We're unable to connect to the selected server right now. Please ensure it is running and try again"
I have restarted the Emby server, restarted the router, restarted the computer, deleted and added my nephew and added him as a user again. Is there a setting i'm missing somewhere? Why would everything work perfect the first night and not work remotely after that?