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Movie on Google Drive (using sync) won't load


cowszero
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cowszero

Set up sync with Google Drive. Worked fine with a TV show and AppleTV so I synced a movie but the movie won't load in the AppleTV app. I select the thumbnail and get a white screen and spinning disc. For movies not sync'd the movie information page comes up immediately. Looking at the log it appears that the movie's file on Google Drive is not found (see below). I tried it with a different movie, only I checked to see if it worked on AppleTV before the sync. It did. Then I sync'd and now I just get the white screen with title and spinning disc. Any ideas?

 

2017-10-20 04:24:26.298 Error HttpServer: Error processing request

    *** Error Report ***
    Version: 3.2.33.0
    Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /config -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe
    Operating system: Unix 3.16.0.4
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: False
    Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Sun Oct 8 11:30:16 UTC 2017)
    Processor count: 24
    Program data path: /config
    Application directory: /usr/lib/emby-server/bin
    The service drive has thrown an exception: Google.GoogleApiException: Google.Apis.Requests.RequestError
    File not found: 0ByXi_O5oGouiU1ZTWWYySEdjc2s [404]
    Errors [
        Message[File not found: 0ByXi_O5oGouiU1ZTWWYySEdjc2s] Location[file - other] Reason[notFound] Domain[global]
    ]
    
     at Google.Apis.Requests.ClientServiceRequest`1+<ParseResponse>d__27[TResponse].MoveNext () [0x00151] in <b495e81126204a1a87aa1cd5f52816ba>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Google.Apis.Requests.ClientServiceRequest`1+<ExecuteAsync>d__23[TResponse].MoveNext () [0x0010a] in <b495e81126204a1a87aa1cd5f52816ba>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at MediaBrowser.Plugins.GoogleDrive.GoogleDriveService+<GetFile>d__14.MoveNext () [0x00076] in <b495e81126204a1a87aa1cd5f52816ba>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at MediaBrowser.Plugins.GoogleDrive.GoogleDriveService+<CreateDownloadUrl>d__9.MoveNext () [0x00090] in <b495e81126204a1a87aa1cd5f52816ba>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at MediaBrowser.Plugins.GoogleDrive.GoogleDriveServerSyncProvider+<GetSyncedFileInfo>d__13.MoveNext () [0x000c6] in <b495e81126204a1a87aa1cd5f52816ba>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Sync.SyncedMediaSourceProvider+<OpenMediaSource>d__7.MoveNext () [0x001c8] in <775c4c70ac45494db4a823da17490317>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Implementations.Library.MediaSourceManager+<OpenLiveStream>c__async4.MoveNext () [0x00133] in <e6073f6362c94f3fb1c36e4603f53418>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.MediaEncoding.Api.MediaInfoService+<OpenMediaSource>d__13.MoveNext () [0x000a1] in <ccd2ae8ee598477d88af74c02d3c68b3>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.MediaEncoding.Api.MediaInfoService+<GetPlaybackInfo>d__15.MoveNext () [0x0049a] in <ccd2ae8ee598477d88af74c02d3c68b3>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.MediaEncoding.Api.MediaInfoService+<Post>d__17.MoveNext () [0x00070] in <ccd2ae8ee598477d88af74c02d3c68b3>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Implementations.Services.ServiceExecGeneral+<Execute>c__async0.MoveNext () [0x0015f] in <e6073f6362c94f3fb1c36e4603f53418>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Implementations.Services.ServiceHandler+<ProcessRequestAsync>c__async1.MoveNext () [0x0016b] in <e6073f6362c94f3fb1c36e4603f53418>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00756] in <e6073f6362c94f3fb1c36e4603f53418>:0
    Google.GoogleApiException
     at Google.Apis.Requests.ClientServiceRequest`1+<ParseResponse>d__27[TResponse].MoveNext () [0x00151] in <b495e81126204a1a87aa1cd5f52816ba>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Google.Apis.Requests.ClientServiceRequest`1+<ExecuteAsync>d__23[TResponse].MoveNext () [0x0010a] in <b495e81126204a1a87aa1cd5f52816ba>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at MediaBrowser.Plugins.GoogleDrive.GoogleDriveService+<GetFile>d__14.MoveNext () [0x00076] in <b495e81126204a1a87aa1cd5f52816ba>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at MediaBrowser.Plugins.GoogleDrive.GoogleDriveService+<CreateDownloadUrl>d__9.MoveNext () [0x00090] in <b495e81126204a1a87aa1cd5f52816ba>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at MediaBrowser.Plugins.GoogleDrive.GoogleDriveServerSyncProvider+<GetSyncedFileInfo>d__13.MoveNext () [0x000c6] in <b495e81126204a1a87aa1cd5f52816ba>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Sync.SyncedMediaSourceProvider+<OpenMediaSource>d__7.MoveNext () [0x001c8] in <775c4c70ac45494db4a823da17490317>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Implementations.Library.MediaSourceManager+<OpenLiveStream>c__async4.MoveNext () [0x00133] in <e6073f6362c94f3fb1c36e4603f53418>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.MediaEncoding.Api.MediaInfoService+<OpenMediaSource>d__13.MoveNext () [0x000a1] in <ccd2ae8ee598477d88af74c02d3c68b3>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.MediaEncoding.Api.MediaInfoService+<GetPlaybackInfo>d__15.MoveNext () [0x0049a] in <ccd2ae8ee598477d88af74c02d3c68b3>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.MediaEncoding.Api.MediaInfoService+<Post>d__17.MoveNext () [0x00070] in <ccd2ae8ee598477d88af74c02d3c68b3>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Implementations.Services.ServiceExecGeneral+<Execute>c__async0.MoveNext () [0x0015f] in <e6073f6362c94f3fb1c36e4603f53418>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Implementations.Services.ServiceHandler+<ProcessRequestAsync>c__async1.MoveNext () [0x0016b] in <e6073f6362c94f3fb1c36e4603f53418>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00756] in <e6073f6362c94f3fb1c36e4603f53418>:0
    

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I would check your Google drive to make sure the file is actually there. Google may have removed it.

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cowszero

Hi, Luke. Thanks for the quick reply. I can see the .mp4 file and the subtitle files, too, on Google Drive under Emby Sync->My Server->Genera-Medium->Videos. I can also see the titles in the data.json file. But what I see on Google drive is the actual movie title in the file name not the unique ID in the 404 message. If I search the data.json file for the unique ID then I see it under the Additional Files array for the video:

*** Error Report ***
	Version: 3.2.33.0
	Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /config -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe
	Operating system: Unix 3.16.0.4
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: False
	Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Sun Oct  8 11:30:16 UTC 2017)
	Processor count: 24
	Program data path: /config
	Application directory: /usr/lib/emby-server/bin
	The service drive has thrown an exception: Google.GoogleApiException: Google.Apis.Requests.RequestError
	File not found: 0ByXi_O5oGouiLXlSSHZ6RkNiMEk [404]
	Errors [
		Message[File not found: 0ByXi_O5oGouiLXlSSHZ6RkNiMEk] Location[file - other] Reason[notFound] Domain[global]
	]

and from the data.json

[
{
        "Item": {...},
        "LocalPath": "My Server/General-Medium/Videos/Allied/Allied.mp4",
        ...
        "UserIdsWithAccess": [],
        "AdditionalFiles": [
            "0ByXi_O5oGouiTFhpYzJNcXZpbEk",
            "0ByXi_O5oGouiRXJUNTE0ODhvajg",
            "0ByXi_O5oGouiLXlSSHZ6RkNiMEk",
            "0ByXi_O5oGouiMU90M0VXQnNicUE",
            "0ByXi_O5oGouiWFhBdmg2elhDOG8",
            "0ByXi_O5oGouiVE1faTNOMnZNQ3M",
            "0ByXi_O5oGouibU5qd09WZ0U1N1U",
            "0ByXi_O5oGouiMFFSZlRYSWdjcHM",
            "0ByXi_O5oGouiT0pkVlYzWTIzaVE",
            "0ByXi_O5oGouiS0FSaXBkTlVFWk0",
            "0ByXi_O5oGouiVVVpREtiUEVzcTQ",
            "0ByXi_O5oGouialJ6MXMta0J2cnc",
            "0ByXi_O5oGouiQ1JRekFicUNRVFU",
            "0ByXi_O5oGouiR1QwT3dtNjlYOVE",
            "0ByXi_O5oGouiRzREcVhNcFVzbUE",
            "0ByXi_O5oGouicXlqcmpYMUVUNWs",
            "0ByXi_O5oGouieWJGa0hDeGpwaHM",
            "0ByXi_O5oGouibTlqZDBTTjFFX00",
            "0ByXi_O5oGouiRnhUbGxFbG1LOFk",
            "0ByXi_O5oGouiMVd5Q01pZVlIeVE",
            "0ByXi_O5oGouib2NGTjlYNnBrR3M",
            "0ByXi_O5oGouiLTRFdlktMXZ0Rkk",
            "0ByXi_O5oGouiZWlFYXFtLWRjZGM",
            "0ByXi_O5oGouiVUx5Z1N3dUFKR00",
            "0ByXi_O5oGouiQmE2S2RrQVk1RUU",
            "0ByXi_O5oGouiVjRKTE5JSldkMkE"
        ]
    }
]

There are 26 strings in the Additional Files array but there are only 25 files visible in the Google Drive directory (1x .mp4 and 24x .srt/.vtt). That error and JSON was from the second title I tried but which had the same behaviour (white screen, spinning disc when brining up the info page on AppleTV). 

 

I also tried a 3rd title, this one without any subtitles in it. It works fine after the sync, its info page comes up immediately on the appletv. It's Additional Files array is empty in the data.json.

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Is the app still responsive when this happens?  Meaning, you can back out of the screen to where you were?

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cowszero

Is the app still responsive when this happens?  Meaning, you can back out of the screen to where you were?

 

Yes. I cannot go into the particular movie's info page but I can menu back up and select a different title.

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