Guide Problems

[Guest asrequested]

My Guide refreshed 13 hours ago, and everything looks good.  The refresh took 17 minutes and 59 seconds.  How long does it take for yours to refresh?

 

It ran 40 minutes ago, taking 15 minutes.

 

Good news! It seems to have rectified itself. The guide is repopulated. Looks like it was a temporary issue

[RonZlegoNut 0]

​RESOLVED: 

1. Accessed HDtuner via browse and selected/flagged "favorite" only the channels we want to show up in the guide.  X on those no.

2. Set in Emby Server under Live TV > Tuner (click) > Check "Restrict to Channels marked as Favorite"

3. Saver - Guide will refresh.  

IT WAS THEN ALL POPULATED.  I also read it will really help the guide load faster.  This will help a lot.

 

 

Can someone confirm if we have a root cause for this issue?  Issue = schedule / guide partially populated.  Keep refreshing and keep only getting partial guide data. Is schedulesdirect the issue?  I haver been having the issue for the past 2 weeks.  I need this to work for the "boss" to approve Emby as our Windows Media Center replacement....  otherwise We go Comcast recievers.  Please no... Please help.

 

Server Ver:  3.2.70.0

OS:  Windows 10 Pro

Tuner:  Hdhomerun  - Model: HDHR3-CC  Firmware: 20170930

Edited February 17, 2018 by Ron Zanardo

[Luke 37095]

hi @, can we please see the server log from your guide refresh? you can learn how to do that here:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks.