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Stability issues with Emby server Version 3.0.8500.0

Emby-server slow

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#1 mythman OFFLINE  

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Posted 10 November 2016 - 07:28 PM

I have noticed ever since I have upgraded to Version 3.0.8500.0 the emby web interface has become very unstable. From images not appearing to very slow updating and searching.

 

It appears that emby is utilising many threads and perhaps using more resources.

 

The logs don't really show any reason why?

 

 

2016-11-10 23:25:29.7855 Info HttpServer: HTTP GET http://192.168.0.106...88195a3f6029855. UserAgent: Mozilla/5.0 (X11; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0
2016-11-10 23:25:29.7868 Info HttpServer: HTTP GET http://192.168.0.106...88195a3f6029855. UserAgent: Mozilla/5.0 (X11; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0
2016-11-10 23:25:29.7998 Info HttpServer: HTTP Response 200 to 192.168.0.129. Time: 14ms. http://192.168.0.106...88195a3f6029855
2016-11-10 23:25:29.9563 Info HttpServer: HTTP GET http://192.168.0.106...FromParent=true. UserAgent: Mozilla/5.0 (X11; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0
2016-11-10 23:25:29.9677 Info HttpServer: HTTP Response 200 to 192.168.0.129. Time: 12ms. http://192.168.0.106...FromParent=true
2016-11-10 23:25:30.2490 Info HttpServer: HTTP Response 200 to 192.168.0.129. Time: 463ms. http://192.168.0.106...88195a3f6029855
2016-11-10 23:25:30.4408 Info HttpServer: HTTP GET http://192.168.0.106...241c&quality=90. UserAgent: Mozilla/5.0 (X11; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0
2016-11-10 23:25:30.4600 Info HttpServer: HTTP GET http://192.168.0.106...d3bb&quality=90. UserAgent: Mozilla/5.0 (X11; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0
2016-11-10 23:25:30.4752 Info HttpServer: HTTP GET http://192.168.0.106...e1c4&quality=90. UserAgent: Mozilla/5.0 (X11; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0
2016-11-10 23:25:30.5004 Info HttpServer: HTTP GET http://192.168.0.106...5371&quality=90. UserAgent: Mozilla/5.0 (X11; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0
2016-11-10 23:25:30.5129 Info HttpServer: HTTP GET http://192.168.0.106...186d&quality=90. UserAgent: Mozilla/5.0 (X11; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0
2016-11-10 23:25:30.5200 Info HttpServer: HTTP GET http://192.168.0.106...0fe4&quality=90. UserAgent: Mozilla/5.0 (X11; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0
2016-11-10 23:27:08.2021 Info HttpServer: HTTP GET http://192.168.0.106...6faa&quality=90. UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.59 Safari/537.36 OPR/41.0.2353.46
 

 

I am using Debian 8. Jessie

 

Any ideas?

 

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#2 Luke OFFLINE  

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Posted 10 November 2016 - 08:11 PM

Hi, welcome. Sorry to hear about this. Can you please attach the complete server log? thanks.



#3 mythman OFFLINE  

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Posted 10 November 2016 - 08:33 PM

The atm it is frozen refreshing the  collections page but the log just not saying anything.

 

Not sure what it going on but it seems to happen no matter what browser I use. Android client slow too.

 

Thanks.

 

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#4 Luke OFFLINE  

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Posted 10 November 2016 - 08:45 PM

Hi, as a test, can you please try removing all plugins and seeing if the issue persists with only the core server? thanks !



#5 mythman OFFLINE  

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Posted 10 November 2016 - 08:54 PM

Is there a way to disable them without having to uninstall them? I believe it loses the configuration when you uninstall a plugin?



#6 Happy2Play OFFLINE  

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Posted 10 November 2016 - 09:30 PM

You can just remove them from the plugin folder.  Test and replace them but you are describing sound like the CoverArt plugin.  What treatment do you use for Collections/Boxsets.

 

This looks similar to this topic.



#7 Luke OFFLINE  

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Posted 10 November 2016 - 11:32 PM

Is there a way to disable them without having to uninstall them? I believe it loses the configuration when you uninstall a plugin?

 

Uninstalling a plugin will not removed any saved configuration for it. If/when you later reinstall them it should be just like before.



#8 mythman OFFLINE  

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Posted 11 November 2016 - 11:06 AM

Ahh ok. Well no I don't think it is a plugin per se.. though I do notice some coverart just refuses to appear.

 

Anyway, this is the log now from a restart of the server with no plugins and me just clicking on the home page button. I notice there is a slow warning there.

 

Still not sure what is going on I don't notice any i/o bottlenecks and the CPU load does not seem excessive. Memory floats at about 500Mb or so which is not too bad.

 

Curious.

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#9 mythman OFFLINE  

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Posted 11 November 2016 - 12:00 PM

Hmmm.. ok so I started adding and removing some media just to see if it worked ok and yes.. does seem the Cover art plugin and Boxsets are causing issues as it seems responsive again. Not sure why I never noticed any performance like from before.

 

Do we know if it is the box set plugin or the Cover Art plugin that is causing issues and have we any idea why it would be?

 

Thanks for your help anyway.



#10 Luke OFFLINE  

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Posted 11 November 2016 - 03:38 PM

In all likelihood Cover Art because it does require additional cpu and memory to do all of that image processing. Once your Emby apps build up their image caches this will usually go away, but over time as images change and as caches clear it will need to re-process them.



#11 ShoutingMan OFFLINE  

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Posted 02 December 2016 - 09:42 PM

CoverArt seems to have screwed up both the browser Server UI and the Emby app (which runs on my server PC), a new Core i5 system with SSD. Does this plug-in take some hours to pre-process all the artwork after installation? Or is it broken and should be uninstalled?

 

EDIT
​I uninstalled CoverArt 4 and Emby is working correctly again.

 

From the partial functionality I saw of CoverArt, I really liked it and think it would benefit Emby a lot. If there's log data or other error reporting I can provide so it can be fixed, please let me know what I can do.


Edited by ShoutingMan, 02 December 2016 - 10:34 PM.


#12 Luke OFFLINE  

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Posted 02 December 2016 - 11:12 PM

CoverArt seems to have screwed up both the browser Server UI and the Emby app (which runs on my server PC), a new Core i5 system with SSD. Does this plug-in take some hours to pre-process all the artwork after installation? Or is it broken and should be uninstalled?

 

EDIT
​I uninstalled CoverArt 4 and Emby is working correctly again.

 

From the partial functionality I saw of CoverArt, I really liked it and think it would benefit Emby a lot. If there's log data or other error reporting I can provide so it can be fixed, please let me know what I can do.

 

Hi. In order to best help you, please provide the information requested in how to report a problem. Thanks !







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