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People images not showing

catch42

By catch42
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genesisforlive

genesisforlive   7

Posted
Posted

This Worked for me too I now have almost fully populated people so THANK you

Manuel delet the people folder on Metadata Folder?

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G0M

G0M   4

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Posted

Hi,

 

As i said this didnt work for me even with the altest Beta version.

I run emby on Ubuntu 12.04 but it shouldn't be an issue. Any idea what is wrong (my log is in my previous post)

 

Thanks

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Happy2Play

Happy2Play   8270

Posted
Posted

Thank you Luke,

So what need to be done to make old actor appear.

Do I have to wipe database. ????

What exactly is the issue?  Are the case and crew listed in the movie metadata?  Are you just seeing place holders in cast and crew?

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zoula

zoula   6

Posted
Posted (edited)

What exactly is the issue?  Are the case and crew listed in the movie metadata?  Are you just seeing place holders in cast and crew?

 

Sorry about that....  I've started another tread about this, and I tough that I was in my new thread.... oups....

You could find all the detail in this post  http://emby.media/community/index.php?/topic/30021-people-images-not-downloading/

 

Basically only a few actors are populated in the "People" folder with only XML files no photos.  Only manual refresh of single "People" work.  I have posted a log in my other post.

 

You could reply in this tread and let die the other on as it may help more then me!!

 

Thank you

Zoula

Edited by zoula
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Happy2Play

Happy2Play   8270

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Posted

Well we need to know if you have a metadata issue before you can worry about the people issue.

 

Does your media show cast and crew without images for TV and Movies?

 

569ac98de7026_movie.jpg

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zoula

zoula   6

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Posted

I can see all crew members with no photos. Everything is extracted from the nfo files. But for some unknown reason it seams that the photos won't download.

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G0M

G0M   4

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Posted

Same I can see all the crew members with all the photos.

 

When i make a fresh scan of people, Emby will populate the People folder with XML files only.

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kjp4756

kjp4756   41

Posted
Posted

Emby server 3.0.5786.0

 

I'm having the exact same issue on my freebsd install since clearing out the ImagesByName folder; none of the actors have any images.  Doing a people refresh didn't help.  Refreshing all library metadata didn't help.  Library scans don't help.

 

In the People subdirectory there are only xml files.  If I do a refresh of an individual in the webgui, the jpg for that one person will download successfully.

 

People using windows appear to have no issues so maybe there is something going on with the non windows version of emby?

 

Logs look pretty much OK other than the odd "crash" when querying themoviedb.  

 

 

2016-01-19 00:35:31.4297 Info App: HttpClientManager GET: http://api.themoviedb.org/3/person/1342059?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=credits,images,external_ids
2016-01-19 00:35:31.5706 Error App: Error getting response from http://api.themoviedb.org/3/person/1342059?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=credits,images,external_ids
    *** Error Report ***
    Version: 3.0.5786.0
    Command line: /usr/local/lib/emby-server/MediaBrowser.Server.Mono.exe -ffmpeg /usr/local/bin/ffmpeg -ffprobe /usr/local/bin/ffprobe -programdata /var/db/mediabrowser
    Operating system: Unix 9.3.28.0
    Processor count: 4
    64-Bit OS: True
    64-Bit Process: True
    Program data path: /var/db/mediabrowser
    Mono: 4.2.1 (Stable 4.2.1.124/39edf24 Fri Jan 8 18:46:18 UTC 2016)
    Application Path: /usr/local/lib/emby-server/MediaBrowser.Server.Mono.exe
    One or more errors occurred.
    System.AggregateException
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () <0x8197d3560 + 0x00038> in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) <0x8197d3290 + 0x00118> in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) <0x8197d31c0 + 0x000b3> in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) <0x8089003e0 + 0x00042> in <filename unknown>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () <0x80903c920 + 0x0001f> in <filename unknown>:0
     at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager+<SendAsyncInternal>c__async4.MoveNext () <0x81239b040 + 0x01110> in <filename unknown>:0
    InnerException: System.Net.WebException
    The remote server returned an error: (404) Not Found.
     at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) <0x8137df6d0 + 0x0020d> in <filename unknown>:0
     at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (IAsyncResult iar, System.Func`2 endFunction, System.Action`1 endAction, System.Threading.Tasks.Task`1 promise, Boolean requiresSynchronization) <0x8137df2d0 + 0x00093> in <filename unknown>:0
    
2016-01-19 00:35:31.5706 Debug App: MovieDbPersonProvider returned no metadata for /var/db/mediabrowser/ImagesByName/People/G/Gerald B. Greenberg
2016-01-19 00:35:31.5706 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/G/Gerald B. Greenberg to database.
2016-01-19 00:35:31.5724 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/A/Ari Handel
2016-01-19 00:35:31.5724 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/A/Ari Handel to database.
2016-01-19 00:35:31.5744 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/D/David Pirner
2016-01-19 00:35:31.5744 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/D/David Pirner to database.
2016-01-19 00:35:31.5821 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/J/Jennifer Todd
2016-01-19 00:35:31.5821 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/J/Jennifer Todd to database.
2016-01-19 00:35:31.5846 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/L/Larry Lynn
2016-01-19 00:35:31.5849 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/L/Larry Lynn to database.
2016-01-19 00:35:31.5879 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/M/Michael Ewing
2016-01-19 00:35:31.5882 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/M/Michael Ewing to database.
2016-01-19 00:35:31.5899 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/J/Jeanne McCarthy
2016-01-19 00:35:31.5902 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/J/Jeanne McCarthy to database.
2016-01-19 00:35:31.5913 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/D/Douglas Milsome
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Happy2Play

Happy2Play   8270

Posted
Posted

 

Emby server 3.0.5786.0

 

I'm having the exact same issue on my freebsd install since clearing out the ImagesByName folder; none of the actors have any images.  Doing a people refresh didn't help.  Refreshing all library metadata didn't help.  Library scans don't help.

 

In the People subdirectory there are only xml files.  If I do a refresh of an individual in the webgui, the jpg for that one person will download successfully.

 

People using windows appear to have no issues so maybe there is something going on with the non windows version of emby?

 

Logs look pretty much OK other than the odd "crash" when querying themoviedb.  

2016-01-19 00:35:31.4297 Info App: HttpClientManager GET: http://api.themoviedb.org/3/person/1342059?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=credits,images,external_ids
2016-01-19 00:35:31.5706 Error App: Error getting response from http://api.themoviedb.org/3/person/1342059?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=credits,images,external_ids
    *** Error Report ***
    Version: 3.0.5786.0
    Command line: /usr/local/lib/emby-server/MediaBrowser.Server.Mono.exe -ffmpeg /usr/local/bin/ffmpeg -ffprobe /usr/local/bin/ffprobe -programdata /var/db/mediabrowser
    Operating system: Unix 9.3.28.0
    Processor count: 4
    64-Bit OS: True
    64-Bit Process: True
    Program data path: /var/db/mediabrowser
    Mono: 4.2.1 (Stable 4.2.1.124/39edf24 Fri Jan 8 18:46:18 UTC 2016)
    Application Path: /usr/local/lib/emby-server/MediaBrowser.Server.Mono.exe
    One or more errors occurred.
    System.AggregateException
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () <0x8197d3560 + 0x00038> in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) <0x8197d3290 + 0x00118> in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) <0x8197d31c0 + 0x000b3> in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) <0x8089003e0 + 0x00042> in <filename unknown>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () <0x80903c920 + 0x0001f> in <filename unknown>:0
     at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager+<SendAsyncInternal>c__async4.MoveNext () <0x81239b040 + 0x01110> in <filename unknown>:0
    InnerException: System.Net.WebException
    The remote server returned an error: (404) Not Found.
     at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) <0x8137df6d0 + 0x0020d> in <filename unknown>:0
     at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (IAsyncResult iar, System.Func`2 endFunction, System.Action`1 endAction, System.Threading.Tasks.Task`1 promise, Boolean requiresSynchronization) <0x8137df2d0 + 0x00093> in <filename unknown>:0
    
2016-01-19 00:35:31.5706 Debug App: MovieDbPersonProvider returned no metadata for /var/db/mediabrowser/ImagesByName/People/G/Gerald B. Greenberg
2016-01-19 00:35:31.5706 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/G/Gerald B. Greenberg to database.
2016-01-19 00:35:31.5724 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/A/Ari Handel
2016-01-19 00:35:31.5724 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/A/Ari Handel to database.
2016-01-19 00:35:31.5744 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/D/David Pirner
2016-01-19 00:35:31.5744 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/D/David Pirner to database.
2016-01-19 00:35:31.5821 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/J/Jennifer Todd
2016-01-19 00:35:31.5821 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/J/Jennifer Todd to database.
2016-01-19 00:35:31.5846 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/L/Larry Lynn
2016-01-19 00:35:31.5849 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/L/Larry Lynn to database.
2016-01-19 00:35:31.5879 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/M/Michael Ewing
2016-01-19 00:35:31.5882 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/M/Michael Ewing to database.
2016-01-19 00:35:31.5899 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/J/Jeanne McCarthy
2016-01-19 00:35:31.5902 Debug App: Saving /var/db/mediabrowser/ImagesByName/People/J/Jeanne McCarthy to database.
2016-01-19 00:35:31.5913 Debug App: Running PersonXmlProvider for /var/db/mediabrowser/ImagesByName/People/D/Douglas Milsome

Your error is do the person not existing or has been removed from TMDB so you got a (404) error.  https://www.themoviedb.org/person/1342059-gerald-b-Greenberg

 

Or his id has changed.  https://www.themoviedb.org/person/852-gerald-b-greenberg

 

Looks at the change logs looks like he was added to The Great White Hope.

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kjp4756

kjp4756   41

Posted
Posted

Your error is do the person not existing or has been removed from TMDB so you got a (404) error.  https://www.themoviedb.org/person/1342059-gerald-b-Greenberg

 

Or his id has changed.  https://www.themoviedb.org/person/852-gerald-b-greenberg

 

Looks at the change logs looks like he was added to The Great White Hope.

Ok, cool.  I didn't think those errors were a serious concern.  Still doesn't explain why I'm not getting any images unless I do a manual refresh on each person.

 

I do still have my old ImagesByName folder so I will just move that back.  It wasn't using the "new" directory structure but it was at least pretty much complete.

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zoula

zoula   6

Posted
Posted

Hi,

 

I may reply that I never had the old directory structure,  I'm running windows 10, so It's not a linux trouble...  

 

I would like to know if this problem is consider to be a problem and it is in the to do list...   I understand that it mat not be a priority or there is some more important things to fix but I'm under the impression that this tread is not really consider a bug...??? 

 

I really don't want to sound rude or pushing someone,  i'm just asking....  

 

Thank you

Zoula

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jds828

jds828   24

Posted
Posted (edited)

I don't really use this but checked. It contains the odd person but by no means complete. I tried a People scan that took ages and.... no more people.

 

Forgot to add.

 

Windows 10

Clean install of Emby a couple of days ago.

Edited by jds828
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Luke Emby Team

Luke   37045

Posted
Posted

I don't really use this but checked. It contains the odd person but by no means complete. I tried a People scan that took ages and.... no more people.

 

Forgot to add.

 

Windows 10

Clean install of Emby a couple of days ago.

 

The people refresh does not add people. Chances are you're not actually having a problem, but we can tell more if you provide the server log from that refresh

http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

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zoula

zoula   6

Posted
Posted

OK then,

 

Here is a new log from my system.  Earlier in this thread I post older log from my system....  

 

So to resume my bug,   I have only a few pictures of "People"  I can see all their name but no photos.  Like i said earlier I don't think it's IMDB site that is throttling because I can download lot of actor at the same time using "Tiny Media Manager" software.  I have some doubt about the NFO files and cross match issue.   All my NFO a generated with EMBY.   

 

Like others I can update one by one, but this is not a practical solution....   

 

Thank you

Zoula

server-63588913262.txt

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jds828

jds828   24

Posted
Posted

The people refresh does not add people. Chances are you're not actually having a problem, but we can tell more if you provide the server log from that refresh

http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Hi Luke,

 

If it doesn't add people, what does it do? 

 

As I said in my previous post, I'm not really bothered by the actors pictures missing but if you think my log files will help sort it for others, I will gladly post them.

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Happy2Play

Happy2Play   8270

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Posted

Does then new beta help any?

 

3.0.5842.0

•Support photo orientation
•Wake system for scheduled recordings
•Update people refresh

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kjp4756

kjp4756   41

Posted
Posted

Does then new beta help any?

 

3.0.5842.0

•Support photo orientation

•Wake system for scheduled recordings

•Update people refresh

Beta 5843 seems to have fixed it for me on freebsd.  It's taking forever to download the people images but at least it's doing it now.

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