Luke 24250 Posted July 27, 2016 Well can you just attach the entire thing please, thanks. Share this post Link to post Share on other sites
ebr 10320 Posted July 27, 2016 Also you might try testing on a port other than 80. Share this post Link to post Share on other sites
Blueeyiz702 194 Posted July 28, 2016 Well can you just attach the entire thing please, thanks. Sorry about that Luke thought it did. I posted here on my pastebin. http://pastebin.com/xfVnsXwh Share this post Link to post Share on other sites
Luke 24250 Posted July 28, 2016 ok, can you try this using the chrome browser and visiting http://app.emby.media Before logging in, open the browser console by right clicking -> inspect, then go through the login process. then can you capture the console output and attach it here? thanks. 1 Share this post Link to post Share on other sites
Blueeyiz702 194 Posted July 28, 2016 ok, can you try this using the chrome browser and visiting http://app.emby.media Before logging in, open the browser console by right clicking -> inspect, then go through the login process. then can you capture the console output and attach it here? thanks. Here is the log . http://pastebin.com/9XS3wHXQ Share this post Link to post Share on other sites
Luke 24250 Posted July 28, 2016 well that can't be all. can you describe what you did? thanks. Share this post Link to post Share on other sites
Blueeyiz702 194 Posted July 29, 2016 (edited) well that can't be all. can you describe what you did? thanks. I did exactly as your instruction,ill do again. ok,this is the full log this time. http://pastebin.com/vJsXWm2r Edited July 29, 2016 by blueeyiz7021 Share this post Link to post Share on other sites
Blueeyiz702 194 Posted August 1, 2016 Thanks. Luke,the reason im not able to access the app remotely is i use P.I.A as my vpn. I can't use port 8096 in pia because its already in use. so here is the problem when you connect the machine through VPN you are creating a private tunnel. All traffic at that point is directed through the tunnel thus preventing any non private traffic from connecting. In short it's working exactly like it should. And since i use torrents over VPN which typically uses random and rotating ports for connections,I'm stuck with having to leave the VPN down in order to access your machine remotely. So i'm just going to get a pia compatable router that lets me host my own vpn to use when i'm out and about and wanna use emby mobile. But,duh i should of known this,thats why i us pia,there awesome. Share this post Link to post Share on other sites
Blueeyiz702 194 Posted August 4, 2016 This issue i'm having logging in to emby on phone,is like grrrrr. I tried everything short of throwing phone off the wall,and it still will not let me sign in. It keeps telling me,server not running. . just like in picture below. Share this post Link to post Share on other sites
Luke 24250 Posted August 5, 2016 Well this speaks to connectivity and not an Emby problem. If you can't connect via manual address entry then that means it has nothing to do with Emby Connect. Share this post Link to post Share on other sites
Blueeyiz702 194 Posted August 7, 2016 (edited) @ Luke i'm still not able to connect to emby thru the mobile app on my phone,and i got a new router. my question is,i have a option to application forward my vpn. I have 2 options shiva vpn and ssl vpn. would the second choice open the vpn so i can connect? I've tried every address,and Luke when i sent invite for emby connect it never went thru to my email address? Edited August 7, 2016 by blueeyiz7021 Share this post Link to post Share on other sites
Luke 24250 Posted August 7, 2016 @ Luke i'm still not able to connect to emby thru the mobile app on my phone,and i got a new router. my question is,i have a option to application forward my vpn. I have 2 options shiva vpn and ssl vpn. would the second choice open the vpn so i can connect? I've tried every address,and Luke when i sent invite for emby connect it never went thru to my email address? Did you read the post above? You should get the above squared away before trying to use Emby Connect. Share this post Link to post Share on other sites
Blueeyiz702 194 Posted August 7, 2016 Did you read the post above? You should get the above squared away before trying to use Emby Connect Any ideas where i might start? Share this post Link to post Share on other sites
Luke 24250 Posted August 7, 2016 This is purely a connectivity issue from point a to point b. When you try to connect to an address manually, Emby Connect is not involved. i would simplify by turning off all vpn services and then once things are working, try to put those things back on. Share this post Link to post Share on other sites
Blueeyiz702 194 Posted August 8, 2016 This is purely a connectivity issue from point a to point b. When you try to connect to an address manually, Emby Connect is not involved. i would simplify by turning off all vpn services and then once things are working, try to put those things back on. I'll try that and see what happens,thanks for the help, Share this post Link to post Share on other sites
Blueeyiz702 194 Posted August 9, 2016 I'm not sure if you've tried this. I will try to give precise instructions: 1. Open a web browser on your MOBILE device, for example Chrome. 2. Enter "app.emby.media" in the address field. Without the " " of course. 3. If asked for username and password, enter them as you would on your computer. 4. Does your server appear there? Can you select it and get in? Yes my server shows,but it only lets me connect to it if i'm on wifi. any idea on how i connect without wifi.? Share this post Link to post Share on other sites
HUSKER71 0 Posted May 15, 2018 Android app absoloutley will not connect to server Share this post Link to post Share on other sites
Luke 24250 Posted May 15, 2018 Android app absoloutley will not connect to server Hi there, can you please provide a little more information? How are you trying to connect? Thanks. Share this post Link to post Share on other sites
HUSKER71 0 Posted May 15, 2018 Hi, sorry if I seemed short......in the process of migrating away from Plex for a very similar issue, so frustration abounds !! Appreciate the work Devs put in. So firstly, relatively new to Emby...but appears similar to Plex. Installed android app on Samsung S7 Edge. All good but app will NOT connect to server no matter what. have read through the posts and attempted the fixes, checked firewall and dropped VPN etc....android app still discovers server but will not connect, throwing error message. Possible dumb question. As I am still checking out Emby I don't yet have a premier pass. Is this a requirement for the Android app to connect with home server? Share this post Link to post Share on other sites
ebr 10320 Posted May 15, 2018 Possible dumb question. As I am still checking out Emby I don't yet have a premier pass. Is this a requirement for the Android app to connect with home server? No. throwing error message. And, exactly what does that error message say? If you step through the Connection troubleshooter steps - which step fails? Share this post Link to post Share on other sites
HUSKER71 0 Posted May 15, 2018 The error message states that it is unable to connect to the server at this time etc....make sure that the server is up etc... The server is up. I attempted to manually input the IP etc that did not work. Share this post Link to post Share on other sites
ebr 10320 Posted May 16, 2018 It sounds like you simply haven't enabled the network communications for your server properly. This is different in everyone's environment. If you step through the Connection troubleshooter steps - which step fails? Share this post Link to post Share on other sites
Dizzy49 68 Posted May 24, 2018 I am having this exact same issue. Share this post Link to post Share on other sites
Luke 24250 Posted May 24, 2018 @@Dizzy49 can you please do what ebr asked in his previous posting? Thanks. Share this post Link to post Share on other sites
