torell 4 Posted December 30, 2024 Posted December 30, 2024 (edited) Not sure if something changed recently, so I'm posting this to see if others are having the same problem. My primary devices are Firestick and ShieldTV and Chrome browser AppleTV OS 18.2 Emby for AppleTV 1.9.2 (1) Video file used to test, Silo S01E01 WEB-DL with subrip subtitles (also used The Day of the Jackal, especially important, as there are foreign language parts that need forced english subtitles) Initiating play, playback quality set to Auto, file direct plays instantly, subtitles appear, skipping forward and backward is instant. During playback, if I force playback quality setting low enough that it needs to transcode, (1080p - 5Mbps), the video freezes, the video card disappears from the emby dashboard, after several seconds (10+), the video card appears in the emby dashboard, shows that it’s transcoding but no subtitles appear. The same video file testing playback, subtitles appear on Emby for Android and Emby for AndroidTV on phones, Firestick and ShieldTV and Chrome browser, regardless of direct play or transcoding with QuickSync. Attached logs, created a user for testing named “appletv” Testing was happening just before 10:06PM ET. embyserver.txt ffmpeg-transcode-cadc7b32-ed81-49aa-ba52-9d6a0c763251_1.txt Edited December 30, 2024 by torell adding/changing words
Luke 40111 Posted December 30, 2024 Posted December 30, 2024 Hi, we'll take a look at it. Thanks for reporting.
torell 4 Posted January 10 Author Posted January 10 (edited) Server version 4.8.10.0 Still the same problem as described in original post with Emby for AppleTV 1.9.3 (3) I'll attach logs later today Edited January 10 by torell words
torell 4 Posted January 12 Author Posted January 12 Logs 02:32PM ET today, user appletv embyserver2.txt ffmpeg-transcode-0ffca5bd-65b4-4598-b261-d668744e5902_1.txt
torell 4 Posted February 15 Author Posted February 15 Still the same problem as described in original post with Emby for AppleTV 1.9.4 (3) 1
torell 4 Posted March 17 Author Posted March 17 Still the same problem as described in original post with Emby for AppleTV 1.9.5 (4)
torell 4 Posted March 30 Author Posted March 30 Works fine, switching between 1080p 60mbps and 1080p 5mbps
torell 4 Posted April 7 Author Posted April 7 Still the same problem as described in original post with Emby for AppleTV 1.9.6 (2) This is what shows when you reduce the quality to 1080p 5mbps to force transcoding. Transcoding icon goes away, and srt subtitles do not show on screen.
torell 4 Posted April 20 Author Posted April 20 Still the same problem as described in original post with Emby for AppleTV 1.9.7 (1) 1
torell 4 Posted April 30 Author Posted April 30 Still the same problem as described in original post with Emby for AppleTV 1.9.8 (2) 1
torell 4 Posted June 7 Author Posted June 7 Still the same problem as described in original post with Emby for AppleTV 1.9.9 (6) 1
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now