streamac 2 Posted April 7 Share Posted April 7 I have mkv files and external idx/sub subtitle files. They work in the web player but not in Apple TV and iOS apps. Srt subs and subs embedded in mkv files seem to work normally, so looks like it's just idx/sub and just ATV/iOS. Latest versions for all of them, Emby Server is running on a Mac. The apps show that there is a subtitle available, but turning it off and on doesn't do anything. This stopped working some time ago, maybe 2-3 months ago so possibly coinciding with the 2.2.16 or 2.2.17 app releases. Link to comment Share on other sites More sharing options...
Luke 37272 Posted April 7 Share Posted April 7 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
streamac 2 Posted April 8 Author Share Posted April 8 I got the terms mixed up, obviously the topic should read DVDSUB and not SUBRIP. Anyway, here's the log. Looks like there's a clear subtitle error. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37272 Posted April 9 Share Posted April 9 @streamaccan you please show a screenshot of the bottom of the detail screen for this video? Thanks. Link to comment Share on other sites More sharing options...
streamac 2 Posted April 10 Author Share Posted April 10 10 hours ago, Luke said: @streamaccan you please show a screenshot of the bottom of the detail screen for this video? Thanks. Here. There's one mkv, idx and sub all with the same name. 1 Link to comment Share on other sites More sharing options...
Luke 37272 Posted April 10 Share Posted April 10 OK thanks we’ll take a look at it. Link to comment Share on other sites More sharing options...
streamac 2 Posted April 11 Author Share Posted April 11 Thanks. Hopefully it can be fixed. I have to watch these with Kodi on my mediacenter but I'd rather use Emby through Apple TV. 1 Link to comment Share on other sites More sharing options...
streamac 2 Posted 23 hours ago Author Share Posted 23 hours ago (edited) I see there have been some work done regarding this in the latest versions. I can now see the subtitles again, but in direct play they are very small and in the corner of the screen. When transcoding they are bigger but slightly out of place and have different appearance compared to web playback. I'll add images so you can see the difference. The transcoded web playback looks like the correct DVD appearance. iPad direct play: iPad transcoded: Web transcoded playback: Edited 23 hours ago by streamac added descriptions for images Link to comment Share on other sites More sharing options...
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