Not working on new Chromecast with Google TV (Android 12 OS)

[tjlejeune 1]

Just bought that new HD Chromecast with Google TV. The cheaper 30 dollar version that just came out. Emby just shows a black screen. Plex works.  Anyone else having this issue

[Luke 32900]

Hi, when does it show a black screen? What exactly did you try to do? Can you please provide an example? Thanks.

[tjlejeune 1]

Emby app won't load at all. Just straight to black screen. Tried reinstalling it and nothing. Tried just letting it sit for 5 minutes, nothing as well.  Device is running Android TV OS 12.  

[ebr 13816]

Hi.  Exactly which app did you install and how?  

[tjlejeune 1]

The app from the Google play store

[ebr 13816]

Have you tried re-starting the device?

[tjlejeune 1]

Yeah, tried that twice. No luck

[bluezog 7]

Sorry to jump in but I'm having the exact same issue. Installed Emby for Android tv from play store, opened it once installed and all I get is a blank screen. You don't even get the option to set up anything the screen is just blank.

https://www.pcmag.com/reviews/chromecast-with-google-tv-hd

Edit. Emby version installed is the Emby for Android TV not the Emby for Android as it says its not compatible with the Chromecast with google HD

Edited September 28, 2022 by bluezog
Added which version of Emby installed

[ebr 13816]

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

[bluezog 7]

That's exactly what I'm currently in the process of doing. I'll let you know if that works or not.  

[bluezog 7]

Ok, sideloading the Emby for Android works. 

[Luke 32900]

Thanks for the feedback !

[LegendaryDrogan 1]

1 hour ago, bluezog said:

Ok, sideloading the Emby for Android works. 

Exact same issue with new Google TV. Exact same fix works. Emby for Android TV does not work on the new devices but sideloading Emby for Android does work

[tjlejeune 1]

Side loading Emby worked.  Thank you

[Cdnnhicks 1]

I just side-loaded the apk from the link above and it still does not work. Can someone post a link directly to the correct apk?

[Luke 32900]

21 hours ago, Cdnnhicks said:

I just side-loaded the apk from the link above and it still does not work. Can someone post a link directly to the correct apk?

https://emby.media/emby-for-android.html

What exactly does "does not work" mean?

[Cdnnhicks 1]

19 hours ago, Luke said:

https://emby.media/emby-for-android.html

What exactly does "does not work" mean?

You open the app and the screen goes black. I checked the logs for my emby server and the app isn't even hitting it.

I was able to side load version 2.0.70g from apkmirror and it works. This is apparently an issue with new versions of the google tv device and is being investigated.

[Luke 32900]

2 hours ago, Cdnnhicks said:

You open the app and the screen goes black. I checked the logs for my emby server and the app isn't even hitting it.

I was able to side load version 2.0.70g from apkmirror and it works. This is apparently an issue with new versions of the google tv device and is being investigated.

What version number did you try that went black?

[Strider27 0]

Blank screen trying to run Emby for ATV on Chromecast with Google TV HD here as well ( Android TV OS: 12, Patch Level: 1 May 2022, OS Build: STFF.220621.013, Kernel: 5.4.125-android12-5-ge7236a78e234 #1 Thu Jul 7 10.52.25. UTC 2022)

Emby for Android TV (v 2.0.79g) blank screen on startup, no logo)

Emby For Android v 3.2.78 ( Sideloaded arm7 version) loads as intended, but issues with playback.

Edited October 5, 2022 by Strider27

[Luke 32900]

Quote

Emby For Android v 3.2.78 ( Sideloaded arm7 version) loads as intended, but issues with playback.

What issue?

[Strider27 0]

Sorry didn't get into details as this thread was opened for the ATV version which is not loading at all.

The Non ATV version for example is trying to playback 4k hevc hdr10 source, directly (but the Chromecast tv hd is 1080p, and the avr it is connected to can't do hdr 10 to the projector further up) I'm assuming it should be transcoding in this case. As I'm getting blank screen during playback.

Changing Quality manually during playback, doesn't always work and the app sometimes crashes. Changing Quality to 1080p - 4mbps in settings seems to have helped but the quality is fairly bad, setting it to 1080p-5mbps starts playing in 4k -5mbps direct play, which is cause black screen and audio stutter etc. 

Audio Passthrough doesn't seem to work with some videos and is outputting some as PCM instead of Dolby Digital 5.1 etc.

As stated above, I don't expect the non ATV app to be fixed, as the app isn't for ATV and is missing some settings that are in the ATV version such as convert unsupported audio for passthrough, deinterlace etc., Was more posting that bit so you are aware that the alternative for the ATV version isn't fully functional either.

 

Edited October 5, 2022 by Strider27

[Strider27 0]

@Luke

Will most likely be returning the HD version and getting the 4k as it is not worth the headache over 30 euro.

While I have the HD version, feel free to let me know if you would like logs etc or some troubleshooting done for the Android TV App (will just have to let me know if it is possible to get them when the Emby ATV app isn't starting at all).

I'm guessing you are going to have to deal with this issue eventually as Android 12 gets rolled out to Chromecast with Google TV 4k version etc.

Might try to setup adb later and see what logcat is saying.

 

Edited October 5, 2022 by Strider27

[Strider27 0]

After further testing, can confirm Emby for ATV 2.0.70G is working fine. 2.0.77g and 2.0.79g get a blank screen on start-up.

[ebr 13816]

Thanks.  I've got a device coming and we'll figure out what the issue is.

[ebr 13816]

Please try with the latest  beta release of the app.

Thanks.