SRT not showing

[Imsotan 0]

I am trying to watch a movie with subtitles coming from an external SRT file. The subtitles are not showing up. No issues however when using VTT files.
An error appears in the logs, which I have linked bellow.

I didn't use to have to issue. It might be the result of an update, but I do not know what version I was using when things were last working well.

For additional info, I am running the emby plugin in Truenas. It is currently up to date at version 4.7.1.0, in a 12.3-RELEASE-p4 jail.

embyserver.txt

[Luke 40079]

Hi, is it a syntactically correct srt? Looks like conversion to vtt is failing. Can you please provide the contents of the srt? Thanks.

[Imsotan 0]

I dont think the issue is with the SRT itself. I dont have a single SRT subtitle showing up, but they used to. Most of them were downloaded through the Open Subtitles plugin.
Also everything works well if I watch the movie and load subtitles in VLC.
Still, here's a sample SRT that I used in my tests.

Conversion jobs are also failing when they contain subtitles. I am converting an MKV with SRT subtitles packaged-in using the "Mobile" preset profile.
The error message is the logs is similar to when playing a movie with subtitles, so I'm guessing this info has a place in this post. (log file linked below)

vsshort-en.srt embyserver (1).txt

Edited June 12, 2022 by Imsotan

[Imsotan 0]

I learned that the emby plugins in Truenas are not made by the emby team.

Uninstalled the plugin, and reinstalled emby as described here https://emby.media/truenas-server.html
All good now

Bit of a shame though. I discovered emby through this plugin. Would be nice to have an official one

[Luke 40079]

21 hours ago, Imsotan said:

I learned that the emby plugins in Truenas are not made by the emby team.

Uninstalled the plugin, and reinstalled emby as described here https://emby.media/truenas-server.html
All good now

Bit of a shame though. I discovered emby through this plugin. Would be nice to have an official one

Hi, if they'd merge in this change from us then the plugin should work: https://github.com/freenas/iocage-plugin-emby/pull/7

So please submit your feedback there and hopefully they will.