CBers 6882 Posted July 29, 2021 Share Posted July 29, 2021 (edited) 5 hours ago, cayars said: You just said Where is "download to"? Is it not in the web UI? No, "Download to "available in the Android mobile app as well, under the 3-dot menu, along with other options. Download itself is another option. Download: Download to: Edited July 29, 2021 by CBers 1 Link to comment Share on other sites More sharing options...
Carlo 4337 Posted July 29, 2021 Share Posted July 29, 2021 Thanks @CBers, I forgot about that. Link to comment Share on other sites More sharing options...
crusher11 892 Posted July 29, 2021 Author Share Posted July 29, 2021 Yeah, those are what I'm using. "Download" queues it to a different phone, "Download to..." also defaults to that other phone, and all of them get stuck on "ready to transfer". Link to comment Share on other sites More sharing options...
CBers 6882 Posted July 29, 2021 Share Posted July 29, 2021 1 hour ago, crusher11 said: Yeah, those are what I'm using. "Download" queues it to a different phone, "Download to..." also defaults to that other phone, and all of them get stuck on "ready to transfer". Probably because that other phone doesn't have the Emby app installed, or online. If you download, it should do it to the device you initiated it from. Are you setting the download to ORIGINAL? Link to comment Share on other sites More sharing options...
crusher11 892 Posted July 29, 2021 Author Share Posted July 29, 2021 3 minutes ago, CBers said: Probably because that other phone doesn't have the Emby app installed, or online. Huh? 3 minutes ago, CBers said: Are you setting the download to ORIGINAL? Yes. Link to comment Share on other sites More sharing options...
CBers 6882 Posted July 29, 2021 Share Posted July 29, 2021 2 minutes ago, crusher11 said: Huh? What is the other phone? Is it yours? Link to comment Share on other sites More sharing options...
crusher11 892 Posted July 29, 2021 Author Share Posted July 29, 2021 2 hours ago, CBers said: What is the other phone? Is it yours? No. But why would not having Emby installed on it mean downloads go there instead of where they're supposed to go? Link to comment Share on other sites More sharing options...
CBers 6882 Posted July 30, 2021 Share Posted July 30, 2021 10 hours ago, crusher11 said: No. But why would not having Emby installed on it mean downloads go there instead of where they're supposed to go? How does Emby even know to attempt to download it to the other phone? It must have been used for Emby at some point for it to be considered an acceptable device for downloading to. Have you deleted all of your devices in Emby? 1 Link to comment Share on other sites More sharing options...
crusher11 892 Posted July 30, 2021 Author Share Posted July 30, 2021 9 hours ago, CBers said: How does Emby even know to attempt to download it to the other phone? It must have been used for Emby at some point for it to be considered an acceptable device for downloading to. Obviously, but if I just click "download" on my phone, it should download to my phone not some other random phone. Link to comment Share on other sites More sharing options...
crusher11 892 Posted July 31, 2021 Author Share Posted July 31, 2021 And, again, no matter which device I download to it never gets further than "ready to transfer". Link to comment Share on other sites More sharing options...
crusher11 892 Posted August 1, 2021 Author Share Posted August 1, 2021 Anyone? Link to comment Share on other sites More sharing options...
crusher11 892 Posted August 2, 2021 Author Share Posted August 2, 2021 There's still not been a resolution to this. Link to comment Share on other sites More sharing options...
Carlo 4337 Posted August 2, 2021 Share Posted August 2, 2021 Turn off "Allow remote control of other users" in your options. Use the "download to" function and select your own device. Does it now work? If not upload the server log and let us know the file you tried to download to. Link to comment Share on other sites More sharing options...
crusher11 892 Posted August 3, 2021 Author Share Posted August 3, 2021 I can use the "Download to" and select my own device whether I can control other users remotely or not, but it just sticks at "Ready to Transfer". Turning off remote control means the "Download" option now downloads to my device instead of a random other device, but that's the only change. Link to comment Share on other sites More sharing options...
Carlo 4337 Posted August 3, 2021 Share Posted August 3, 2021 So that solves one of the problems. Now to figure out why it's stuck at Ready to Transfer. Have you removed all other outstanding downloads from the system so only this transfer job is active? Link to comment Share on other sites More sharing options...
crusher11 892 Posted August 3, 2021 Author Share Posted August 3, 2021 I'd say it's more a workaround than a solution. Yes. Link to comment Share on other sites More sharing options...
Carlo 4337 Posted August 3, 2021 Share Posted August 3, 2021 It's not a workaround as it's functionality built in. As the administrator you can allow this to happen or not. For example I can sync a TV show for my dad to his device without him having to do it and without me ever having logged in on that device. Otherwise you normally only want to allow a person to control devices they have logged in on or shared. Link to comment Share on other sites More sharing options...
crusher11 892 Posted August 3, 2021 Author Share Posted August 3, 2021 Yes, but I could always choose which device to download to with "download to...". The problem is it not defaulting to my device if I just use "Download". And it still doesn't download anything anyway. Link to comment Share on other sites More sharing options...
Carlo 4337 Posted August 3, 2021 Share Posted August 3, 2021 OK can you setup a download to your device, then show us the download menu screen from the server dashboard? Link to comment Share on other sites More sharing options...
crusher11 892 Posted August 3, 2021 Author Share Posted August 3, 2021 Link to comment Share on other sites More sharing options...
vdatanet 1564 Posted August 3, 2021 Share Posted August 3, 2021 Just now, crusher11 said: In original quality? What is the file size? Link to comment Share on other sites More sharing options...
Carlo 4337 Posted August 3, 2021 Share Posted August 3, 2021 What do you see on the server dashboard under the download menu? Link to comment Share on other sites More sharing options...
crusher11 892 Posted August 3, 2021 Author Share Posted August 3, 2021 11 minutes ago, vdatanet said: In original quality? What is the file size? Yes, 19559MB. 9 minutes ago, cayars said: What do you see on the server dashboard under the download menu? What download menu? Link to comment Share on other sites More sharing options...
vdatanet 1564 Posted August 3, 2021 Share Posted August 3, 2021 14 minutes ago, crusher11 said: Yes, 19559MB. A fairly large size to transfer in the background. What phone do you have? How much free space do you have left? Link to comment Share on other sites More sharing options...
crusher11 892 Posted August 3, 2021 Author Share Posted August 3, 2021 Does it matter? It's not like it's trying to transfer and failing, it's just not starting in the first place. Link to comment Share on other sites More sharing options...
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