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Hi ! All of a sudden I'm unable to login to my emby server via any of my users. I was in the middle of playback when it suddenly logged out and since then hasn't allowed me to log back in. Any attempts to sign in show an invalid username/password. I have tried logging in via all my users as well.

I am running Emby on a TrueNAS server behind a haproxy reverse proxy that is configured to use LetEncrypt certificates so the cert configuration doesn't have to be done in Emby. My domain provider is Google Domains and I have a synthetic record configured to point to my subdomain. When users attempt to login to my Emby server through any of the Emby apps using my subdomain URL they can access the server and see their profile but when they attempt to login they get the following error: Invalid username or password. Please try again. The Emby logs show: 2020-11-28 20:05:49.428 Info HttpServer: HTTP GET http://emby.domain.io:8096/Users/authenticatebyname?X-Emby-Client=Emby for Android&X-Emby-Device-Name=SAMSUNG_DEVICE&X-Emby-Device-Id=180dd06ae38b4c18&X-Emby-Client-Version=3.1.64. Host=emby.domain.io, accept=application/json, User-Agent=Mozilla/5.0 (Linux; Android 10; SM-G975U1 Build/QP1A.190711.020; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/86.0.4240.198 Mobile Safari/537.36, X-Requested-With=com.mb.android, Sec-Fetch-Site=cross-site, Sec-Fetch-Mode=cors, Sec-Fetch-Dest=empty, Accept-Encoding=gzip, deflate, Accept-Language=en-US,en;q=0.9 2020-11-28 20:05:49.429 Error HttpServer: Access token is invalid or expired. 2020-11-28 20:05:49.429 Info HttpServer: HTTP Response 401 to 192.168.50.10. Time: 1ms. http://emby.domain.io:8096/Users/authenticatebyname?X-Emby-Client=Emby for Android&X-Emby-Device-Name=SAMSUNG_DEVICE&X-Emby-Device-Id=180dd06ae38b4c18&X-Emby-Client-Version=3.1.64. ConnectionId: null My haproxy configuration is as follows: global log /dev/log local0 log /dev/log local1 notice chroot /var/lib/haproxy stats socket /run/haproxy/admin.sock mode 660 level admin expose-fd listeners stats timeout 30s user haproxy group haproxy daemon # Default SSL material locations ca-base /etc/ssl/certs crt-base /etc/ssl/private # Default ciphers to use on SSL-enabled listening sockets. # For more information, see ciphers(1SSL). This list is from: # https://hynek.me/articles/hardening-your-web-servers-ssl-ciphers/ # An alternative list with additional directives can be obtained from # https://mozilla.github.io/server-side-tls/ssl-config-generator/?server=haproxy ssl-default-bind-ciphers TLS_AES_128_GCM_SHA256:TLS_AES_256_GCM_SHA384:TLS_CHACHA20_POLY1305_SHA256:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-CHACHA20-POLY1305:ECDHE-RSA-CHACHA20-POLY1305:DHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384 ssl-default-bind-options no-sslv3 defaults log global mode http option httplog option dontlognull timeout connect 5000 timeout client 50000 timeout server 50000 errorfile 400 /etc/haproxy/errors/400.http errorfile 403 /etc/haproxy/errors/403.http errorfile 408 /etc/haproxy/errors/408.http errorfile 500 /etc/haproxy/errors/500.http errorfile 502 /etc/haproxy/errors/502.http errorfile 503 /etc/haproxy/errors/503.http errorfile 504 /etc/haproxy/errors/504.http frontend www-http bind *:80 bind *:443 ssl crt /etc/ssl/domain.io/domain.pem redirect scheme https code 301 if !{ ssl_fc } acl letsencrypt-acl path_beg /.well-known/acme-challenge/ use_backend letsencrypt-backend if letsencrypt-acl use_backend gitlab-backend if { hdr_dom(host) -i gitlab.domain.io } use_backend gitlab-backend if { hdr_dom(host) -i pages.domain.io } use_backend nextcloud-backend if { hdr_dom(host) -i nextcloud.domain.io } use_backend emby-backend if { hdr_dom(host) -i emby.domain.io } default_backend gitlab-backend backend gitlab-backend server gitlab 192.168.50.9:80 backend pages-backend server pages 192.168.50.9:8090 backend nextcloud-backend server nextcloud 192.168.50.12:80 backend emby-backend server emby 192.168.50.13:8096 backend letsencrypt-backend server letsencrypt 127.0.0.1:8888 If users navigate to my Emby subdomain in a browser and login they have no issue. Only when using the app do they have trouble. I should also note that if a user has an Emby Connect account and I have set their account email in their profile then they can use the Connect account to login from the apps. While this is a work around, not all my users want Connect accounts so I would like to avoid this if possible.

I had hosted the emby server on a vps just 2 hours ago . I am the admin and the only user currently I had logged into the emby app in my android device using the wan access and was using it for past 2 hours Just few minutes ago , i suddenly got logged out and now when i am trying to log in it says incorrect username or password ( although i am 100% sure I ain't entering any wrong credentials ) . The username and password both were merely 4 letters long Nevertheless i thought that i would still just reset the pass , when i click on forgot password and enter my username - it just gets stuck there , nothing happens at all I just checked in my vps and the emby server is active and running well Can someone please help me to find a way out of this situation , i really don't have any clue what just happened ? ========================================= Edit - So apparently i was trying it continuously since this happened and just few seconds ago i got logged in , beleive me i used the very same credentials i was trying since the past 15 minutes I have hosted the emby server v4.5.0.050 on a ubuntu vps . I think this might be a bug . I am posting the logs here . Hopefully it will be helpful to analyse what had happened . I also noticed that the library scan which was ongoing got cancelled once i was able to login after failed attempts for 15 mins embyserver.txt

I can not get any Emby remote account to login today. I've tried my standard remote portal the premiere portal and my Android and with each login attempt I get the message 'login failed username or password'. I have not made any changes to my account since I last used it yesterday afternoon.