Carlo 4330 Posted September 6, 2020 Share Posted September 6, 2020 Let's see if someone else can try to explain this better. If not maybe we can setup a TeamView session and I'll try and show you in a remote session. Can anyone shed some light in a different way then I tried that may make more sense? Thanks, Carlo Link to comment Share on other sites More sharing options...
ArnoRoggo 1 Posted September 6, 2020 Author Share Posted September 6, 2020 Dear Carlo, I already understand that this is not an Emby problem. But that doesn't help me. A TeamView session would be absolutely great. Arno Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 6, 2020 Share Posted September 6, 2020 OK, if possible I'd like to push this to tomorrow in the hope somebody more experienced with you NAS can chime in. If not feel free to PM me and we'll set up a time and do the remote session. Sound good? Link to comment Share on other sites More sharing options...
ArnoRoggo 1 Posted September 6, 2020 Author Share Posted September 6, 2020 Wonderful! Thank you very much. By the way: - I'm living in Switzerland (time difference) and for the English I need google translate. - Should I first uninstall Emby on the backup NAS and install it on one of the correct NAS? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 6, 2020 Share Posted September 6, 2020 You only need Emby running on one NAS but it would be a good idea to have it installed on both. You can have it running on both and just you one as a backup or test machine if you want but that will allow us to try things on either box. Normally you would want to use the fastest/most powerful box for your main Emby server. We can fire up two web tabs with Google translate (one to translate each way) so we can quickly translate back and forth. I've done it like this a few times so we'll get through it. Link to comment Share on other sites More sharing options...
ArnoRoggo 1 Posted September 7, 2020 Author Share Posted September 7, 2020 Hello Carlo When should we start? Arno Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 7, 2020 Share Posted September 7, 2020 We can do it now if you like. Install TeamView on your PC if you haven't already from www.teamviewer.com. Send me via PM the user ID and one-time use passcode when you launch it. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 7, 2020 Share Posted September 7, 2020 @Happy2Play can you remove these 2 messages with teamviewer codes in them? Thanks. Link to comment Share on other sites More sharing options...
Happy2Play 8317 Posted September 7, 2020 Share Posted September 7, 2020 39 minutes ago, cayars said: @Happy2Play can you remove these 2 messages with teamviewer codes in them? Thanks. Done Link to comment Share on other sites More sharing options...
ArnoRoggo 1 Posted September 7, 2020 Author Share Posted September 7, 2020 Of course. But how do I do that? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 7, 2020 Share Posted September 7, 2020 Just now, ArnoRoggo said: Of course. But how do I do that? ??? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 7, 2020 Share Posted September 7, 2020 It's always fun Teamviewing into a system in another language, using NAS or equipment you're not used to and also having to use use Google Translate back and forth. Triple pain in the rear end. LOL But we figured out how to enable NFS and mount each NAS to each other so either box running Emby can access all content across both boxes. Pretty simple process once you figure it out! So that should take care of this issue. Carlo Link to comment Share on other sites More sharing options...
ArnoRoggo 1 Posted September 7, 2020 Author Share Posted September 7, 2020 Yes, the libraries are now recognized. But unfortunately Emby does not read the movie library (and the home videos) as before. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 7, 2020 Share Posted September 7, 2020 We didn't touch home movies. What's different about the movie library? I'm sure it's still scanning so will look different right now. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 8, 2020 Share Posted September 8, 2020 1 hour ago, ArnoRoggo said: Yes, the libraries are now recognized. But unfortunately Emby does not read the movie library (and the home videos) as before. What does that mean? What is different? Link to comment Share on other sites More sharing options...
ArnoRoggo 1 Posted September 8, 2020 Author Share Posted September 8, 2020 Home movies are now OK. It took you longer to read them. But the movie library is still the problem. It is recognized, but not a single movie is read. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 8, 2020 Share Posted September 8, 2020 If you want to do a TeamView session we can and I'll take a look. We never got that far to actually scan anything or even to adjust the libraries correct as we parted ways as soon as we got each NAS to link to the other and Emby could see them in the Library setup. I'd be happy to take a look at logs and whatnot and figure it out. Just let me know. Link to comment Share on other sites More sharing options...
ArnoRoggo 1 Posted September 8, 2020 Author Share Posted September 8, 2020 (edited) I would be happy. Arno Edited September 8, 2020 by ArnoRoggo Codes Link to comment Share on other sites More sharing options...
ArnoRoggo 1 Posted September 8, 2020 Author Share Posted September 8, 2020 Dear Carlo The remote folders do not serve their purpose. The folder with the series also appears under the movies, so that the movie library now also contains series. I delete the remote folders. Arno Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 8, 2020 Share Posted September 8, 2020 29 minutes ago, ArnoRoggo said: Dear Carlo The remote folders do not serve their purpose. The folder with the series also appears under the movies, so that the movie library now also contains series. I delete the remote folders. Arno Wait, did they actually show up in Emby? Obviously that was a bad mount point but did Emby scan them? If so something was correct in them so don't delete it yet. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 8, 2020 Share Posted September 8, 2020 BTW looking for help here in the Synology section. Link to comment Share on other sites More sharing options...
ArnoRoggo 1 Posted September 9, 2020 Author Share Posted September 9, 2020 I haven't deleted anything yet. No, Emby doesn't scan the movies; I saw a series with Plex. I believe the remote folder must not be placed under the Movie folders because the parent folder is defined as "Movies" by Emby. Arno Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 9, 2020 Share Posted September 9, 2020 Ahh ok, yes it doesn't belong in that spot. If none of the remote connections work it's fine to remove them all. Link to comment Share on other sites More sharing options...
ArnoRoggo 1 Posted September 9, 2020 Author Share Posted September 9, 2020 Will we re-establish a TeamView connection when you have received the help you need? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted September 9, 2020 Share Posted September 9, 2020 Yes. It might be useful if you also try to get support on this directly from Synology or their forums as well. Link to comment Share on other sites More sharing options...
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