I cannot seem to play a certain tv show.

[milpat]

Just now, vdatanet said:

I see a lot of errors:

System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException

But I don't think they are relevant to this issue. I also can't find any play attempt in that log.

what does that mean and ill attach an older one 

embyserver-63734215351.txt

[Happy2Play]

Your first server log would appear to show a issue with the J drive.  What is your J drive?

2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\1Movies because the path does not exist
2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\My_Movies because the path does not exist
2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\TV SHOWS because the path does not exist

 

45 minutes ago, milpat said:

what does that mean and ill attach an older one 

embyserver-63734215351.txt 12.54 kB · 1 download

This log would appear to show Emby is already running and this instance is shutting down do to the Database being locked.

[milpat]

Just now, Happy2Play said:

Your first server log would appear to show a issue with the J drive.  What is your J drive?

2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\1Movies because the path does not exist
2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\My_Movies because the path does not exist
2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\TV SHOWS because the path does not exist

 

This log would appear to show Emby is already running and this instance is shutting down do to the Database being locked.

my J drive is the My Passport Ultra 2tb that i am using to host the server

[Happy2Play]

Emby is having issues with the libraries you have via that drive, the only library that would appear to be working is your Z:\Movies HDD FAST.

[milpat]

3 minutes ago, Happy2Play said:

Emby is having issues with the libraries you have via that drive, the only library that would appear to be working is your Z:\Movies HDD FAST.

what do you mean by trouble - the Z:/ is a internal drive in the PC. i can play everything fine on the J:/ libraries. 

Edited August 29, 2020 by milpat

[milpat]

2 minutes ago, Happy2Play said:

Emby is having issues with the libraries you have via that drive, the only library that would appear to be working is your Z:\Movies HDD FAST.

also what external HDD do you suggest to get space around 4 or 8TB

[Happy2Play]

4 minutes ago, milpat said:

what do you mean by trouble - the Z:/ is a internal drive in the PC.

I do not know exactly but your log is full of "System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path" to those paths on the J drive.

2020-08-29 11:09:30.114 Error App: Error in GetFilteredFileSystemEntries isPhysicalRoot: False IsVf: False
	*** Error Report ***
	Version: 4.4.3.0
	Command line: C:\Users\S\AppData\Roaming\Emby-Server\system\EmbyServer.dll
	Operating system: Microsoft Windows NT 6.2.9200.0
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Runtime: file:///C:/Users/S/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	System.Environment.Version: 3.1.4
	Processor count: 4
	Program data path: C:\Users\S\AppData\Roaming\Emby-Server\programdata
	Application directory: C:\Users\S\AppData\Roaming\Emby-Server\system
	System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path 'J:\TV SHOWS'.
	   at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
	   at System.IO.Enumeration.FileSystemEnumerator`1.Init()
	   at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options, Boolean isNormalized)
	   at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options, Boolean isNormalized)
	   at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
	   at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
	   at MediaBrowser.Controller.IO.FileData.GetFilteredFileSystemEntries(IDirectoryService directoryService, String path, IFileSystem fileSystem, IServerApplicationHost appHost, ILogger logger, ItemResolveArgs args, Int32 flattenFolderDepth, Boolean resolveShortcuts)
	   at Emby.Server.Implementations.Library.LibraryManager.ResolvePath(FileSystemMetadata fileInfo, IDirectoryService directoryService, IItemResolver[] resolvers, Folder parent, LibraryOptions libraryOptions)
	Source: System.IO.FileSystem
	TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)

@Luke would this just be the external drive being spun down/offline?  log snippet for this post.

[milpat]

3 minutes ago, Happy2Play said:

Emby is having issues with the libraries you have via that drive, the only library that would appear to be working is your Z:\Movies HDD FAST.

 

Just now, Happy2Play said:

I do not know exactly but your log is full of "System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path" to those paths on the J drive.

2020-08-29 11:09:30.114 Error App: Error in GetFilteredFileSystemEntries isPhysicalRoot: False IsVf: False
	*** Error Report ***
	Version: 4.4.3.0
	Command line: C:\Users\S\AppData\Roaming\Emby-Server\system\EmbyServer.dll
	Operating system: Microsoft Windows NT 6.2.9200.0
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Runtime: file:///C:/Users/S/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	System.Environment.Version: 3.1.4
	Processor count: 4
	Program data path: C:\Users\S\AppData\Roaming\Emby-Server\programdata
	Application directory: C:\Users\S\AppData\Roaming\Emby-Server\system
	System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path 'J:\TV SHOWS'.
	   at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
	   at System.IO.Enumeration.FileSystemEnumerator`1.Init()
	   at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options, Boolean isNormalized)
	   at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options, Boolean isNormalized)
	   at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
	   at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
	   at MediaBrowser.Controller.IO.FileData.GetFilteredFileSystemEntries(IDirectoryService directoryService, String path, IFileSystem fileSystem, IServerApplicationHost appHost, ILogger logger, ItemResolveArgs args, Int32 flattenFolderDepth, Boolean resolveShortcuts)
	   at Emby.Server.Implementations.Library.LibraryManager.ResolvePath(FileSystemMetadata fileInfo, IDirectoryService directoryService, IItemResolver[] resolvers, Folder parent, LibraryOptions libraryOptions)
	Source: System.IO.FileSystem
	TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)

@Luke would this just be the external drive being spun down/offline?  log snippet for this post.

i think i may know a problem - is it because the file path is long?

[cayars]

Hi,

Check the paths to make sure they exist and also the permissions for the user running EmbyServer.

[milpat]

Just now, cayars said:

Hi,

Check the paths to make sure they exist and also the permissions for the user running EmbyServer.

the user running emby is a admin (S) is that what you mean? and what do you mean by paths exist?

[cayars]

2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\1Movies because the path does not exist
2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\My_Movies because the path does not exist
2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\TV SHOWS because the path does not exist

[Happy2Play]

Also with it being a External drive is it maintaining the same drive letter?  But this should be irrelevant to this topic though.

4 minutes ago, milpat said:

think i may know a problem - is it because the file path is long?

Why would you think path is long "J:\TV SHOWS"?

[vdatanet]

Just now, cayars said:

2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\1Movies because the path does not exist
2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\My_Movies because the path does not exist
2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\TV SHOWS because the path does not exist

Are you sure the drive is connected to the computer? Drive letter is still J?

[milpat]

1 minute ago, cayars said:

2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\1Movies because the path does not exist
2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\My_Movies because the path does not exist
2020-08-29 11:09:35.291 Info LibraryMonitor: Skipping realtime monitor for J:\TV SHOWS because the path does not exist

I think i know of the problem - i unplugged it at the time because of adding new movies via another pc.

[milpat]

1 minute ago, Happy2Play said:

Also with it being a External drive is it maintaining the same drive letter?  But this should be irrelevant to this topic though.

Why would you think path is long "J:\TV SHOWS"?

I was talking about a movie path like the full length

[vdatanet]

I think this is another problem unrelated to yesterday's problem. The drive is not connected.

[milpat]

Just now, vdatanet said:

I think this is another problem unrelated to yesterday's problem. The drive is not connected.

correct how can we fix yesterday's problem.

[vdatanet]

When the drive is connected, play the item and send the server log again.

[milpat]

Just now, vdatanet said:

When the drive is connected, play the item and send the server log again.

play the item on phone or on server?

[Happy2Play]

Is there a ffmpeg log created when you attempt to play a item on your phone?

[milpat]

Just now, Happy2Play said:

Is there a ffmpeg log created when you attempt to play a item on your phone?

probably but ill get a new one now. 

[Happy2Play]

Just now, milpat said:

play the item on phone or on server?

You have no problems playing items on the server correct?

[milpat]

Just now, Happy2Play said:

You have no problems playing items on the server correct?

correct the problems arise when playing on a client (before pc now phone)

[milpat]

it works in 720 but if you needed it attached. i wanted it to work in 1080

embyserver.txt ffmpeg-transcode-cdfe6962-d450-4781-af62-18e7cf3bbe95_1.txt

ffmpeg-transcode-76982680-92a9-4a20-a3c6-e1c0c5b492ce_1.txt

Edited August 29, 2020 by milpat
third log file attached

[vdatanet]

3 minutes ago, milpat said:

it works in 720 but if you needed it attached. i wanted it to work in 1080

embyserver.txt 7.05 MB · 0 downloads ffmpeg-transcode-cdfe6962-d450-4781-af62-18e7cf3bbe95_1.txt 24 kB · 0 downloads

Try to play in 1080 and post again the server log.