rrado 0 Posted June 21, 2020 Share Posted June 21, 2020 (edited) Hello, I've followed these instructions to install Emby TV app on my smart TV : The app did install correctly, and I could connect to my emby server, and list all the medias without any problem. However, there was a major issue : no matter which media I tried to open, Emby app showed the "loading" circle forever Thus, it is impossible to read any media with Samsung TV version of Emby. Samsung model number: QE55LS03RAUXXC Samsung firmware version: T-MSMDEUC-1356.2 Samsung Emby client version #: Emby for Samsung 1.0.79 (2020/06/01) Emby Server : 4.4.3.0 This issue happens with any media (any video, or any audio), but I copy here some mp3 info, in case it could be helpful :Audio Title : MP3 stereo Codec : MP3 Layout : stereo Channels : 2 ch Bitrate : 192 kbps Sample Rate : 44,100 Hz Default : No Container : mp3 Size : 19MB Attached are the only logs we can see in embyserver.txt For videos, in dashboard, we always could read : "direct play" (no transcoding).Is there any special configuration that I may need to change on the TV, or server side ? Note : there is no issue with the android version of Emby app. emby.tizen.txt Edited June 21, 2020 by rrado Link to comment Share on other sites More sharing options...
Luke 37051 Posted June 21, 2020 Share Posted June 21, 2020 Hi there, please attach the complete emby server log. thanks. Link to comment Share on other sites More sharing options...
rrado 0 Posted June 21, 2020 Author Share Posted June 21, 2020 Here are the server logs embyserver.zip Link to comment Share on other sites More sharing options...
Luke 37051 Posted June 23, 2020 Share Posted June 23, 2020 Hi there, as a test, if you remove these plugins and then restart emby server, does that help? Playback Reporting 1.6.10.9 Statistics 2.0.14.0 Link to comment Share on other sites More sharing options...
rrado 0 Posted June 28, 2020 Author Share Posted June 28, 2020 Hello @SamES, I've disabled these two plugins, and still, I can not play from the Samsung TV app. Attached are new logs. Best Regards, embyserver (1).zip Link to comment Share on other sites More sharing options...
rrado 0 Posted July 3, 2020 Author Share Posted July 3, 2020 Hello, Is there anything I could do to fix the issue ? Best Regards Link to comment Share on other sites More sharing options...
SamES 890 Posted July 10, 2020 Share Posted July 10, 2020 (edited) Can you please try removing any bitrate limits in the client and user settings on the server and try again? {"Id":"32904","UserId":"fbe971082069444baa9d3ae54d0c532c","MaxStreamingBitrate":6720000,"StartTimeTicks":36635500910,"AudioStreamIndex":1,"MediaSourceId":"232e9f25583b41b5e283d172482659fd","DeviceProfile": Edited July 10, 2020 by SamES Link to comment Share on other sites More sharing options...
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