rrado 0 Posted June 21 (edited) Hello, I've followed these instructions to install Emby TV app on my smart TV : The app did install correctly, and I could connect to my emby server, and list all the medias without any problem. However, there was a major issue : no matter which media I tried to open, Emby app showed the "loading" circle forever Thus, it is impossible to read any media with Samsung TV version of Emby. Samsung model number: QE55LS03RAUXXC Samsung firmware version: T-MSMDEUC-1356.2 Samsung Emby client version #: Emby for Samsung 1.0.79 (2020/06/01) Emby Server : 4.4.3.0 This issue happens with any media (any video, or any audio), but I copy here some mp3 info, in case it could be helpful :Audio Title : MP3 stereo Codec : MP3 Layout : stereo Channels : 2 ch Bitrate : 192 kbps Sample Rate : 44,100 Hz Default : No Container : mp3 Size : 19MB Attached are the only logs we can see in embyserver.txt For videos, in dashboard, we always could read : "direct play" (no transcoding).Is there any special configuration that I may need to change on the TV, or server side ? Note : there is no issue with the android version of Emby app. emby.tizen.txt Edited June 21 by rrado Share this post Link to post Share on other sites
Luke 24281 Posted June 21 Hi there, please attach the complete emby server log. thanks. Share this post Link to post Share on other sites
rrado 0 Posted June 21 Here are the server logs embyserver.zip Share this post Link to post Share on other sites
Luke 24281 Posted June 23 Hi there, as a test, if you remove these plugins and then restart emby server, does that help? Playback Reporting 1.6.10.9 Statistics 2.0.14.0 Share this post Link to post Share on other sites
rrado 0 Posted June 28 Hello @SamES, I've disabled these two plugins, and still, I can not play from the Samsung TV app. Attached are new logs. Best Regards, embyserver (1).zip Share this post Link to post Share on other sites
rrado 0 Posted July 3 Hello, Is there anything I could do to fix the issue ? Best Regards Share this post Link to post Share on other sites
SamES 362 Posted Friday at 06:04 AM (edited) Can you please try removing any bitrate limits in the client and user settings on the server and try again? {"Id":"32904","UserId":"fbe971082069444baa9d3ae54d0c532c","MaxStreamingBitrate":6720000,"StartTimeTicks":36635500910,"AudioStreamIndex":1,"MediaSourceId":"232e9f25583b41b5e283d172482659fd","DeviceProfile": Edited Friday at 06:05 AM by SamES Share this post Link to post Share on other sites
