rayrayvenom 2 Posted May 3, 2020 Posted May 3, 2020 I am in need of some help. I have tried to get my remote connection going with no luck. I have port forwarded, turned off all firewalls, dmz my computer and still no luck. I do have a isp modem/router connected before my router but I have that setup in passthrough mode. I am not really sure to go from here. I did have the server worked but recently moved it onto a new pc. Thanks ahead of time.
Happy2Play 9060 Posted May 3, 2020 Posted May 3, 2020 I am in need of some help. I have tried to get my remote connection going with no luck. I have port forwarded, turned off all firewalls, dmz my computer and still no luck. I do have a isp modem/router connected before my router but I have that setup in passthrough mode. I am not really sure to go from here. I did have the server worked but recently moved it onto a new pc. Thanks ahead of time. If it worked before it sounds like router configs need to updated, or every starting over. Using your forum information I can see only port 443 is open when looking at a site like https://www.yougetsignal.com/tools/open-ports/ But we would need to break it down by network device as you do have 2 routes.
rayrayvenom 2 Posted May 3, 2020 Author Posted May 3, 2020 (edited) Tell me where to start? Edited May 3, 2020 by rayrayvenom
Happy2Play 9060 Posted May 3, 2020 Posted May 3, 2020 Would changing my port over to 443 solve the issue? Not unless all port forwarding was in place to direct to Emby, so if current 8096 is not working I would think you would have just as much of a issue on 443.
Happy2Play 9060 Posted May 3, 2020 Posted May 3, 2020 It would appear 443 arrives at your ASUS AiCloud.
rayrayvenom 2 Posted May 3, 2020 Author Posted May 3, 2020 I think the underlying issue is with the router somewhere but not sure where. It is a Asus GT-2900.
Happy2Play 9060 Posted May 3, 2020 Posted May 3, 2020 Can you go over your port forwarding configuration on the router.
Happy2Play 9060 Posted May 3, 2020 Posted May 3, 2020 That looks correct, only other thing I can think of would the firewall on the system. Did you apply inbound tcp ports 8096 and 8920? Also have you restarted the router and machine?
rayrayvenom 2 Posted May 3, 2020 Author Posted May 3, 2020 I have made sure the rules were correct. I have also restarted the modem, router, and pc.
Luke 38500 Posted May 3, 2020 Posted May 3, 2020 Hi there, I would suggest checking out our Connection troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. thanks !
rayrayvenom 2 Posted May 3, 2020 Author Posted May 3, 2020 I have tried the connection troubleshooter. I have port forwarding set up but for some reason it seems like the port just wont open.
rayrayvenom 2 Posted May 3, 2020 Author Posted May 3, 2020 So I downloaded Plex just to test and it seems that the remote connections are working right off the back. Is there any way to use these ports for emby. I really like all the features it has.
Luke 38500 Posted May 3, 2020 Posted May 3, 2020 I have tried the connection troubleshooter. I have port forwarding set up but for some reason it seems like the port just wont open. What was the result of each step?
rayrayvenom 2 Posted May 3, 2020 Author Posted May 3, 2020 External Address: Site can't be reached Port Forwarding: Enabled Canyouseeme: Shows port is not open
Luke 38500 Posted May 3, 2020 Posted May 3, 2020 What ISP and router do you have? Do they allow traffic through this port?
rayrayvenom 2 Posted May 3, 2020 Author Posted May 3, 2020 (edited) Motorola BGW210-700 with AT&T. I have had this working before so I would assume yes Edited May 3, 2020 by rayrayvenom
rayrayvenom 2 Posted May 3, 2020 Author Posted May 3, 2020 Finally got this working. Could not get the port 8096 to work. If you are having issues try downloading plex and see if remote connection works and if it does use the public port from that. And close out plex from running in the background.
Luke 38500 Posted May 3, 2020 Posted May 3, 2020 I was thinking of suggesting that. Thanks for the feedback.
Happy2Play 9060 Posted May 4, 2020 Posted May 4, 2020 Basically it sound like said ISP might be blocking some ports then.
Luke 38500 Posted May 4, 2020 Posted May 4, 2020 Basically it sound like said ISP might be blocking some ports then. Yes that's becoming increasingly more common now.
Happy2Play 9060 Posted May 4, 2020 Posted May 4, 2020 Yes that's becoming increasingly more common now. Might need a note in the Connectivity wiki.
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