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98% of my Movie Metadata wiped, most of library being re-added as if it were new. Any idea what happened??


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#1 BlazedMonkey OFFLINE  

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Posted 04 April 2020 - 12:44 AM

Earlier today, everything looked fine.  All my movies had posters and metadata, all my collections were working just fine.  I restarted the server to update to version 4.4.1.0 at 5:43pm, everything looked fine after the update, so I went about working on some other stuff.  I added a few movies here and there as encodes finished, and now, I look back at Emby, and ALL my metadata is gone except for about 80 movies or so that still have posters and synopsis. There is no rhyme or reason as to the movies that still have metadata. Some are recently added while some are older, some have custom chosen posters while others are the defaults downloaded, etc.

 

The only thing left in "Collections" at this point is stuff that had TV shows in it. like the Star Wars Collection, but all the movies are missing from it as it if hasn't scanned the movies for collections yet. 

 

It's basically acting like it's seeing the majority of my movie collection for the first time, and adding everything to "Latest Movies" in reverse alphabetical order (minus the movies that still had metadata/posters left).

 

TV Shows and Music are completely unaffected.

 

Any thoughts?  Does this have something to do with the latest update?


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#2 Luke OFFLINE  

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Posted 04 April 2020 - 01:01 AM

Hi there, how are your movie folders organized ?



#3 BlazedMonkey OFFLINE  

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Posted 04 April 2020 - 01:05 AM

Hi there, how are your movie folders organized ?

H:\Movies\Movie Name (YEAR)\Movie File (YEAR).Bluray.1080p-GRP.mkv

 

each folder also has the matching .nfo file created by emby inside the folder.


Edited by BlazedMonkey, 04 April 2020 - 01:09 AM.


#4 Brendon OFFLINE  

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Posted 04 April 2020 - 05:02 AM

Exact same thing is happening to mine as well, completely rescanning everything back into the library, been going for a few hrs now.

 

EDIT: Seems to be contained to Movie Libraries only for me, it took about 8hrs to complete across 5x 4TB drives, with about 17TB of media, it completely messed up edited metadata on dozens of movies.


Edited by Brendon, 04 April 2020 - 09:34 AM.


#5 C.S. OFFLINE  

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Posted 04 April 2020 - 09:24 AM

Just noticed my server is waiting to restart after installing the update to 4.4.1. This is a bummer since I disabled automatic updates at least a couple versions ago. Apparently 4.4.0.40 enabled auto updates and I missed it. Luckily auto restart was left disabled. Is there any way to revert until the cause of this issue is determined? I have multiple movie folders and they are a bit of a free-for-all. I don't do any re-naming or separate folders for each movie. It's never been a problem for me (to emby's credit).

 

Please don't enable auto updates by default.


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#6 ebr OFFLINE  

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Posted 04 April 2020 - 09:26 AM

Please don't enable auto updates by default.

 

Hi.  Did you update a previous version manually?  If you do it manually, then that option is re-enabled, I believe.



#7 C.S. OFFLINE  

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Posted 04 April 2020 - 09:31 AM

Hi.  Did you update a previous version manually?  If you do it manually, then that option is re-enabled, I believe.

Yes. I must say that seems counterintuitive.

 

Edit: I've always done updates through the dashboard. Does that count as "manual"?


Edited by C.S., 04 April 2020 - 09:34 AM.


#8 ebr OFFLINE  

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Posted 04 April 2020 - 09:45 AM

Edit: I've always done updates through the dashboard. Does that count as "manual"?

 

If you mean by pressing the "Update Now" button, then yes, I believe so.



#9 khodges747 OFFLINE  

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Posted 04 April 2020 - 10:12 AM

In my case all my Collections are gone except the 3 that have TV shows included.

 

I didn't seem to lose any metadata in my movies.

 

Also, please let me decide if I want automatic updates. This is an excellent example of why that should be the case and why, if I change it in Settings, you should NEVER set it back for any reason.


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#10 C.S. OFFLINE  

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Posted 04 April 2020 - 11:07 AM

Since my server has yet to be restarted after the update to 4.4.1.0, can I safely shut it down and revert by running the 4.4.0.40 installer I just downloaded from github? Sorry if the answer is super obvious but I've never tried this before.



#11 Brendon OFFLINE  

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Posted 04 April 2020 - 11:09 AM

In my case all my Collections are gone except the 3 that have TV shows included.

 

I didn't seem to lose any metadata in my movies.

 

Also, please let me decide if I want automatic updates. This is an excellent example of why that should be the case and why, if I change it in Settings, you should NEVER set it back for any reason.

 

Just checked that and yep all my collections are gone.

 

The changed metadata i mentioned earlier is probably down to me not using .nfo files which is about to change, but that maybe suggests something went amiss with the movie database in this release.


Edited by Brendon, 04 April 2020 - 11:10 AM.


#12 ebr OFFLINE  

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Posted 04 April 2020 - 11:16 AM

Since my server has yet to be restarted after the update to 4.4.1.0, can I safely shut it down and revert by running the 4.4.0.40 installer I just downloaded from github? Sorry if the answer is super obvious but I've never tried this before.

 

Turn off automatic updates, then shut down the server and delete the "update" folder and then you can just re-start.  The update actually happens at start up so it hasn't happened yet for you.


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#13 C.S. OFFLINE  

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Posted 04 April 2020 - 11:39 AM

Ah much easier. That worked great. Thank you.



#14 BlazedMonkey OFFLINE  

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Posted 04 April 2020 - 12:06 PM

So what the heck happened here boys? That just blew a LOOOOOT of custom edits down the tubes for me :(

Edited by BlazedMonkey, 04 April 2020 - 12:06 PM.


#15 nicko84 OFFLINE  

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Posted 04 April 2020 - 01:48 PM

Turn off automatic updates, then shut down the server and delete the "update" folder and then you can just re-start.  The update actually happens at start up so it hasn't happened yet for you.

I did it but i'm still in 4.4.1.0. Thanks for your help



#16 nicko84 OFFLINE  

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Posted 04 April 2020 - 02:09 PM

Last movies added list is wrong and i've lost all my collections !

 

Tv shows last added list is good.


Edited by nicko84, 04 April 2020 - 02:10 PM.


#17 naeyaert OFFLINE  

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Posted 04 April 2020 - 06:05 PM

Turn off automatic updates, then shut down the server and delete the "update" folder and then you can just re-start.  The update actually happens at start up so it hasn't happened yet for you.

 

I've just been directed here by "Trial and Error" User...

 

I posted a message saying I'm having the same problem.  All of a sudden 4.4.1.0 comes along and BAM!!! all my movies are screwed up.  I tried to rebuild my library bit it's taking FOOOOOOOREVER - says "90.7%" last night and when I woke up this morning 7 hours later it said "90.8%".  At this rate I'll be 78yrs old when my library rebuilds.

 

What's going on here Emby?  Can anyone help as this is obviously a major problem for some users.

 

Some simple suggestions appreciated to get my very well organized library back please.

 

Thanks in advance, Rob 



#18 FrostByte OFFLINE  

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Posted 04 April 2020 - 06:22 PM

I've just been directed here by "Trial and Error" User...

 

 

 

WTH?



#19 Happy2Play OFFLINE  

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Posted 04 April 2020 - 06:24 PM

No it was actually you @FrostByte. :D

 

But the percentage is not very accurate. 

 

LOGS


Edited by Happy2Play, 04 April 2020 - 06:26 PM.

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#20 FrostByte OFFLINE  

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Posted 04 April 2020 - 06:26 PM

First time I've been called that for posting a link  :)


Edited by FrostByte, 04 April 2020 - 06:28 PM.





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